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R
3 years ago

Speed medical : 5 months down the line and not a m...

Speed medical : 5 months down the line and not a medical report in sight.
No physio arranged, unproffessional specialist gave a level 1 out of 10 examination, didn't request my medical records and didn't write the report he was paid to by my solicitor.
If you want to be treated like an absolute joke, contact them and risk not healing your injury at the same time.
R tards.

P
3 years ago

I have been struggling with this company too. I wa...

I have been struggling with this company too. I was sent to see a so called "expert" at the start of my claim to which there was a lady (receptionist) helping people fill out their forms and basically telling them what to write to make it worse! Alarm bells rang! I saw the so called expert after refusing any help from the very helpful receptionist to which I was in an out in 5 mins with the advice of 6 months of physio to fix all my problems! Now unless this expert had x ray vision, I would love to know how he knew what was going on under my skin. It was only after the 6 months, and still in massive amounts of pain I decided to see a highly recommended expert at the Holly House Hospital. It was discovered that after a request for an MRI, I had fractured my collar bone! I required a small minor operation, further physio treatment and moving forward maybe key hole surgery. All of my findings and experiences with speed medical and their expert were reported to my insurance company, solicitor and speed medical - to which speed medical just ignored me and done nothing. They also request ALL of your medical history from your GP (why do they need to know about when you broke your little toe when you was 10 when your claim is 20 years ahead of that?) also I can not find anything on their site about the data protection they use or how they safe guard or use your information you provide to them - More alarm bells. This company is very worrying. Use if you only have to, be careful what you give them (information wise).

J
3 years ago

Solicitors referred my claim to Speed Medical on a...

Solicitors referred my claim to Speed Medical on a tuesday, received confirmation of an appointment with a specialist by Friday. Friendly staff on the telephone. They have made this whole ordeal a little less painful. Thank you

B
3 years ago

My experience was terrible, I would never recommen...

My experience was terrible, I would never recommend this practice, not only did I receive the worst treatment, which was 2 electoral pass just thrown on me for 6 weeks, I then received a chiropractic adjustments which has left me in pain for months afterwards.
Would never recommend, useless

K
3 years ago

The appointment was fine once I found the location...

The appointment was fine once I found the location. The only problem was that the address that I had been provided with contained only a street name, town and post code, with no building name or street number. Therefore, I had no idea which building on the street I was supposed to go to. I tried phoning and emailing speed medical but did not get a response. I had to guess which building on the street I was supposed to go to, which turned out to be a Premier Inn.

S
3 years ago

A company that is supposed to help you post a car ...

A company that is supposed to help you post a car accident and yet you receive no follow up calls, poorly communicated to no emails, and you end up chasing them, only for them to close your account. Not helpful at all.

M
3 years ago

Poorest company I have ever worked with.

Poorest company I have ever worked with.
Don't know what they're doing. Typical call centre staff rude and ignorant.
Be warned you will struggle with this company.

s
3 years ago

Absolutely shocking. The consultant is the least ...

Absolutely shocking. The consultant is the least compassionate health care professional I ve come across. He made me feel I was an inconvenience, would not give me eye contact and was only interested in yes no answers. He saw me for 5 minutes and that s being generous and I certainly was not examined properly

J
3 years ago

This company is writing fake medical reports. Dodg...

This company is writing fake medical reports. Dodgy company, someone tries to fake an accident and 3 months after the so called accident, we have a letter from carpenter s solicitors, that claimant never attended medical, and year after they try to claim from us. And after year this solicitors carpenter s send us a letter that month after the so called accident the claimant attended medical at this company. But also a strange thing is, that medical letter has 3 dates, one after 2 months and other after 3 months on the same report. I m in court now and hopefully justice will be served to the claimant that tries to claim from us, and hopefully this company will pay for their dodgy medical report. Period.

L
3 years ago

If I could give this company 0 stars I would!. Tru...

If I could give this company 0 stars I would!. Truly awful company to deal with. They don't return calls but more to the point they don't pay their invoices on time. We've been waiting for payment of an invoice since August last year despite sending them all the documentation.

E
3 years ago

So far Speed Medical has been excellent in arrangi...

So far Speed Medical has been excellent in arranging appointments for examinations and treatment. When ever I have needed to contact this service their response has been first class and very understanding.

D
3 years ago

Really slow company, they might as well be called ...

Really slow company, they might as well be called snail medical. I was forsed to work with them as part of my insurance claim. The earliest appointment they could book me was in 7weeks time. And on top of that my contact with them was so rude with me. I'm so disappointed!

J
3 years ago

Painful experience! I never want to deal with thes...

Painful experience! I never want to deal with these people ever again! I got treated like a third rate citizen and for the privilege of contacting them - They use a premium rate 0844 number you'll get charged 45p per minute (Three network).

S
3 years ago

Horrendous company to accept any patients from. N...

Horrendous company to accept any patients from. Never pay their invoices on time, never respond to any emails and constantly have to chase to get paid. Would not recommend anyone practitioner take on any patients from them.

K
3 years ago

After a car accident I had a really good physio ar...

After a car accident I had a really good physio arranged by Speed, after a copy & paste report from the Doctor my physio was cancelled. I challenged the decision and won but was sent to a different physiotherapist, not as good as the original. I am still suffering back, shoulder and neck pain. The physio suggest extra sessions, this was in October........ we are now end of January and not heard a peep. Not very speedy.

K
3 years ago

Pretty poor service to be honest,, my claim got mo...

Pretty poor service to be honest,, my claim got moved to another department which i wasnt informed about i had to contact them myself and still havent heard anything back. Its like they do everything for you at the start to get you onboard then you get lost in the system. Thanks for nothing speed medical

S
3 years ago

Spam calls - incredibly annoying.

Spam calls - incredibly annoying.

Sent an email, nothing was actioned.
I don't even have a solicitor so that much was a lie.
Got their number blocked and problem solved.

T
3 years ago

Apart from showing minimal concern for sending my ...

Apart from showing minimal concern for sending my information to a nearby house with same postcode they also engage specialists who are rude, indifferent and slow to complete their reports. Very unimpressed and wonder how they come to use their company name which misrepresents what they achieve. I asked my solicitor to use a different organisation but it was too late and would have slowed the process down even further. Hopefully my experience is out of the ordinary but I don t have any confidence it is

L
3 years ago

Good communications, however the venue was poor an...

Good communications, however the venue was poor and the appt was rushed because the Doctor was over running. Subsequent report detailed injury on wrong side of my body. I gave this feedback to the company directly via the survey I was sent.

T
3 years ago

Never paid my invoice after HOURS of work and chas...

Never paid my invoice after HOURS of work and chasing! Unbelievably rude and demanding to get the work completed, constant phone calls and letters even after the reports were completed! Steer well clear!

L
3 years ago

Shocking "doctor" who performed medical review aft...

Shocking "doctor" who performed medical review after accident. Got date of accident wrong, kept calling me by incorrect name, didnt listen to a word I said and was answering questions for me. Have complained to insurance but wont do anything about it. Report came back and suprise suprise after me saying he didnt listen it's completely wrong! Not even the correct part of my body! now stuck battling with insurance as his word is gospel even though it cannot be further from the truth. Absolutely shocking.

A
3 years ago

I work for my father, a doctor who has done many r...

I work for my father, a doctor who has done many reports for them and despite chasing they never pay his bills. An absolutely awful company - do not do any work for them. They are a disgrace

S
3 years ago

From a supplier's point of view Speed Medical are ...

From a supplier's point of view Speed Medical are very much on the ball when it comes to getting reports in on time, and providing whatever help is necessary - advice or documentation - to allow us to do so. Our contact - Diane Beesley - is delightful to deal with - with a sunny and cheerful disposition, and a positive, can-do attitude. A pleasure to deal with! :)

S
3 years ago

Service ok, strange to turn upto a room full of pe...

Service ok, strange to turn upto a room full of people like a conveyabelt being seen by the Doctor.

Lack of patient confidentiality, names being called out in full with surname.

Dr was great very friendly and helpful.

D
4 years ago

Shocking company, have made my son attend THREE ap...

Shocking company, have made my son attend THREE appointments each time they had they had no record of the last. we have filled in and signed the forms twice and sent them in yet they apparently still don't have them. They have now taken to calling me daily to tell me the same information as the day before (They are still waiting for the forms to be returns and we need to bring him in for a medical appointment) We have told them that this has now gone on for 3 years and we can't be bothered anymore so please leave us alone, the car crash is a distant memory and my son is now fine, we don't want any compensation as it's not worth the hassle pf dealing with this company.

S
4 years ago

I have worked as a medical expert in partnership w...

I have worked as a medical expert in partnership with Speed medical since 2007. Very efficient MRO , friendly staff and credit to Diane Beesley who fostered a positive relationship with the experts. No doubt, this has had a huge impact on the process of turning around reports. Well done Diane and keep up the good work.

A
4 years ago

I'm not to happy with the service I had. I explain...

I'm not to happy with the service I had. I explained my accident was 3 months previous to my examination and I wasn't in to much pain anymore, I also explained I could move a lot better than I had before. The examiner asked me to take my top of, I explained I felt uncomfortable with this because I don't see the need. The physio therapist kept sniggering and shaking his head as I spoke. If I had to attend again I would take my husband with me because of how uneasy I felt

About Speed Medical Examination Services

Speed Medical Examination Services: The Leading Independent Medical Legal Reporting Agency and Rehabilitation Provider in the UK

Speed Medical Examination Services is a renowned independent medical legal reporting agency and rehabilitation provider that has been delivering service excellence for over 21 years. With a team of highly qualified and experienced professionals, Speed Medical offers a wide range of services to the legal profession and insurance industry, including medical reports, rehabilitation services, diagnostic imaging, physiotherapy, psychological therapy, and more.

At Speed Medical Examination Services, we understand the importance of providing accurate and reliable medical evidence to support personal injury claims. Our team of experts includes doctors from various specialties who are trained to provide objective assessments based on their clinical expertise. We also have an extensive network of healthcare providers across the UK who can offer timely access to diagnostic tests and treatment options.

Our commitment to quality is reflected in our ISO 9001:2015 certification for quality management systems. We strive to maintain high standards in all aspects of our operations by continuously monitoring our performance through regular audits and customer feedback.

Medical Reports

Speed Medical provides comprehensive medical reports that are tailored to meet the specific needs of each case. Our reports are prepared by experienced doctors who have undergone rigorous training in medico-legal report writing. We ensure that all reports comply with relevant legislation such as Civil Procedure Rules (CPR) Part 35 and Practice Direction 35.

Our medical reports cover a wide range of specialties including orthopaedics, neurology, psychiatry, psychology, pain management, cardiology, respiratory medicine among others. We also offer expert witness services where required.

Rehabilitation Services

At Speed Medical Examination Services we believe that early intervention is key when it comes to rehabilitation following an injury or illness. Our team works closely with clients' solicitors or insurers to ensure timely access to appropriate treatment options such as physiotherapy or psychological therapy.

We have an extensive network of healthcare providers across the UK who can offer prompt appointments for diagnostic tests such as MRI scans or X-rays where required. Our aim is always to facilitate recovery while minimizing disruption caused by ongoing litigation proceedings.

Diagnostic Imaging

Speed Medical offers access to state-of-the-art diagnostic imaging facilities across the UK including MRI scans CT scans X-rays ultrasound among others . All imaging studies are reported by experienced radiologists ensuring accurate diagnosis .

Physiotherapy

We provide physiotherapy services aimed at restoring function following musculoskeletal injuries . Our team includes chartered physiotherapists with experience treating patients with various conditions ranging from sports injuries , work-related injuries , road traffic accidents among others .

Psychological Therapy

We recognize that mental health issues can arise following traumatic events such as accidents . That's why we offer psychological therapy services aimed at helping clients cope with anxiety , depression , post-traumatic stress disorder (PTSD) among other conditions .

Expert Witness Service

Our expert witness service provides independent opinion on matters within our area expertise . This may include providing evidence in court proceedings or preparing written statements .

Conclusion

In conclusion , Speed Medical Examination Services is committed delivering service excellence through provision high-quality medico-legal reporting agency & rehabilitation provider services . With over two decades experience serving legal profession & insurance industry clients throughout United Kingdom , we pride ourselves on being one most trusted names field .

Speed Medical Examination Services

Speed Medical Examination Services

3.3