Received a call from my Dad at 6:45 am. He's being released today, after the Cardiologist sees him. It is 5:45pm and has NOT been seen yet. This has to rank as one of the SLOWEST hospital in Cleveland. They need an entirely NEW Chief of Staff.
The doctors and nurses I feel always did a great job.
Absolutely terrible ER. 6 hours to be seen by a PA. Not the nurses fault, management for scheduling one PA for 25 rooms and a room full of people in waiting room. Awful experience!!!
I originally wanted to go to Uh but Nathan at the Twinsburg Er stated The doctors I needed Uh did not have and suggested this hospital. The nurses DO NOT care about your pain. I have a simple fever and I told the nurse Tylenol does not work on me. She said it works on everyone . Two hours later still have a 103 fever.
CLEVELAND CLINIC IS PROFIT FIRST ....
PEOPLE SECOND.
Accuse me of abusing my child cause I was discipline him. And one of the nurses called my child bad. And said u need to listen. Didn't even give me a chance to calm my son just cause they wanted to do my vitals.
FYI: Medical people/hospital employees are not ALLOWED to give information to ANYONE unless directed to do so by the patient. And
I agree with that 100%! Marymount is a great place to be if you need medical attention.
MARYMOUNT HOSPITAL is the Cleveland Clinic's undiscovered DIAMOND. I vote it, best Cleveland Hospital to be sick in! This is SUCH an instance of hashgafa pratis (Divine Intervention). I was meant to be re-routed here. (Thank You, my L-rd Hashem Elokhim, for you are merciful even to the culpable!, even to me!!) A big shout out to Cheryl, Tiffany, Alec, Brandon, and all of the ANGELS on the 4th floor. A big thanks to all of you, to Dr Brar, and ESPECIALLY to Dr Nathan. Y'all have made my short stay here memorable and you have restored my flagging faith in humanity!! May it be Hashem's will to bless all of y'all profligately and in unusual and unexpected ways, and may this year bring with it for y'all the fulfilment of all of your most dearly treasured dreams and aspirations for goodness!
Marymount Hospital provides a 24-hour Emergency Department for urgent care near you, as well as primary and specialty services. It is located on 12300 McCracken Rd. in Garfield Heights.
Today my wife had a procedure that ended up taking four hours. Not being from the area or not knowing any reputation regarding Marymount we were skeptical as to how everything would go and how we would be treated. Our doctor only does his surgery s at this facility so there was no other choice. I m glad to say and I can know completely understand why he elects this hospital for this work. The facility was very clean, the check in staff was very attentive and really gave a comforting feel. Every MD and nurse we came in contact with were absolutely AWESOME!! I wish I had all of their names to post on here and give a personal thank you too (Dr. Leedy, Stan and Patti, thank you!!). I understand experiences are different for everyone but the way we were treated was nothing less than excellent! So much so that our local hospitals don t compare to the care that was provided. Thank you to the entire staff at Marymount, you made us feel at home!
Doctor and staff are very rude. Actually left there so embarrassed. Went there for tingling all over my left leg and no feeling in toes. This happened after a bad episode of muscle spasms. I didnt want anything but a mri and get rid of numbness (I have cerebral palsy and that leg is my weight barring leg. I need my strong leg). Gave a shot of medicine that left me worse. The doctor was screamed at someone to get out. And yelled that all patients are druggies. The nurse made me unhook all my ekg things. The only doctor that believe me fought with the doc from ED to give me a mri. I will never go to an er again.
My doctor was amazing and he explained everything . Everyone was very nice.
I went here at 8:30 pm didn't get to the back until 12:30 am they didn't get to me until almost 1:30 am so I got up and left couldn't sit there for 3 to 4 more hours just to go home the nurses and doctor was rude and I don't like rude people
They diagnosed my moms shoulder arthritis quickly and brought her health back up to par in no time her pain is now practically non-existent. Thank you to all the hard working doctors who showed they re care for others in the most professional way possible.
Had a great experience here tonight dealing with a serious and concerning issue. I did feel as if the staff actually cared and wanted to help. James, the nurse, really stands out as a genuinely caring individual. He focused not only on the immediate concern, but on the bigger picture and helped get recommendations for long term solutions. THANK YOU for being there!!!
This regards a drs. office across the street from marymount, they are however, affiliated with marymount hosp.
I had an appt. with a dr. The dr. called off and no one called me to inform me. I needed a prescription and I was put to a prescription line. I left the info but it was never called in. I called the drs office 2 more times, and they assured me that it would be taken care of. I was not permitted to speak to the physician. I was put to the prescription line 2 more times. 10 days later I still have no prescription. I cannot get into the dr. until the end of the month and I am out of my medications. Extremely poor service.
I went to the gynecologist. Going back I went to her about years ago and she did the same thing what I'm about to tell you right now. The woman was actually judging me and talking to me about my weight. I told the lady about me having menstrual cycle problems and my hormones. She kept avoiding the subject and telling me how fat I am. I'm not obese. Reminding you when I went in the past when I was only 10 pounds overweight she was judging me and not concerned about the problem I'm having but give me a lecture how to lose weight. Told her I've been on many diets and then she was actually getting mad at me cause I didn't lose no weight. I forgot why I never went back to the woman hospital in Marymount. You're better off at University Hospital the people there are more caring and they're more considerate of your feelings and they get to the problem. Do not go to the woman hospital in Marymount they're awful and she never helped my problem
I had surgery on the July 31st and spent the night. My husband and I couldn t ask for better care. The whole staff from the time we arrived were awesome. The nurses were very attentive and made me feel comfortable before surgery as well as after. Thank you to all the staff at MaryMount!
My name is Angela M Morris and I am a returning patient at Marymount Hospital. I was last admitted on August 2nd through August 4th, 2020. The nurses, patient care assistants, doctors, housekeeping, meal services, (Ms Bernice), and Ms Janet McDonald of Pastorial Counseling have all been so great. Although I was in a lot of pain, the staff made me very comfortable as much as possible. Pastorial Counseling is so needed for Spiritual growth and healing. I recommend Marymount Hospital to my family and friends. The only comment that I have is a lot of the food options that were offered at one time, I wish they would return on the menu such as the marble rye bread, sauteed mushrooms and onions, the vegetable lo mein, the salmon, and the pound cake.
I find Marymount Hospital very confusing. The parking lot is very very big and there are few signs to help direct one to the correct entrance.
The 2 times I was there I got lost.
The employees are very helpful and walked with me to the correct department.
Every entrance is wheel chair compatible, every department entrance is also wheels chair compatible.
The restrooms are also wheels chair compatible and clean.
The reason I rated a 4 is because of the confusing parking lot.
First up @ Cleveland Clinic....part of expansion and in moving forward as a leading health care facility should consist of your staff treating all citizens with the same dignity and respect they give others. This will require that they get away from their old school way of thinking about minorities in this country, hire people that can explore, handle, and investigate these negative allegations. You're receiving from other groups that are experiencing disparity for a reason and should do something to correct this! Why? Because your reputation as being world class is at stake and is on the line because of them. It is no mystery that Marymount has treated it's black patients and guest differently and have been getting away with it for years, I might add. ( for shame, for shame!) Their non-verbals speak for themselves and perception of having power, privilege and superiority has diminished and no longer exist especially in the industry of health care. Ah yes! A change is a coming and they need to get with the program and stop taking their personals out on people because of the color of their skin or because they don't act or look like them. Do they not value the oath they took to serve all people? I might also add that Idealistically, this is NOT good business in the long run.
Secondly, your nurses are not doctors and have been given this power as they treat patients differently, people can sense and feel being treated this way.
No way am I singling out a certain group either, a couple of your cafeteria prep/workers, ( black and white), may need this course in ethics and in having a personality as well. I think they're confused systematically by the way they have viewed the way people of color have been treated in the past. ( learned behavior)
It is my hope that someone from your corporate take a look within, renovations should start with your people.
A company is only as good as it's people they employ who represents them and change is nothing to fear.
If anything they need to embrace that people are people and we all deserve the same when it comes to quality care.
The facilities were disgusting. It was is if they had no cleaning staff at all. As a patient I was treated more like a nuisance and a criminal then a person in need of medical care. I strongly discourage anybody from seeking treatment at Marymount Hospital.
I had surgery there in February . Before I even was prepared for it I had been given a robe that had someone's blood on it and it was not clean at all . I asked for another one that came out of a fresh bag that's was sealed. The surgery was fine and I was sent home the same day too rest . The next morning when I awoke I had all these bites on me from bed bugs. Thank god I took everything off before I fell asleep and only use one blanket . I throw everything away as soon as I woke up know where I had gotten the bites from Mary Mount was the only place I visited in the days leading up to my surgery. Thank god my home was not infested with the bugs after throwing everything away. Not a place too get help if you need it or you will end up with bed bugs like I did
the staff was nice but i dont think its right that someone gets a shot of dilauded then gets a drug test then on ur record they write possible use of herion its like are u serious i dont do drugs or smoke or drink if you gonna give someone a drug text give it to them before u give them the medicine i complained to hospital they didnt seem to want to do nothing so i contacted the medical bar plus they also let my oxygen go way down to 87 while i was on oxygen and did nothing about it when i have lung problems i have oxygen at home and i think if someones oxygen goes that low i think u should be concerned but they wasnt plus i use a cpap at night and my son repeatly told them that and i never got one
I would HIGHLY recommend the surgery center at Marymount. The staff were all extremely caring and attentive to my needs following my surgery. From the woman at the registration desk to the staff on the med/surgery unit I had no complaints. A+++ care.
Deserves no star. I would not even dare to send another family member of mine to this hospital. Wait times for patient assistance exceeding 30 minutes at times. Horrible staff from the kitchen all the way to the doctors. AVOID THIS HOSPITAL AT ALL COST! Go ANYWHERE else!
Sat there for 5 hours and still kept being told the beds are full. Some other people were there for 7 hours before taken in the back (they were very ill). Please, do yourself a favor and drive 10 mins longer to Broadview emergency departments as the wait time here can make an emergency worse...
I went to Marymount ER. My nurse Phyllis was caring, friendly and attentive. The two Doctors who saw me were informative and helpful. I went to the bathroom, came back to my room to see and hear two orderlies ( or whoever wears the blue scrubs ) talking about taking my cell phone charger. The man said "Someone left a charger". The woman said "Give it here I could use that". I was in the doorway by then and said that it was mine (had 2 say it twice because the lady was reaching for it). There was no talk of taking it to the front desk or a lost and found by this "hospital employee". If you go to ER dont leave your room without your property. Ask for a bag and take your items with you when you go to CT scan, x-ray, and especially the bathroom.
I would never step inside another Cleveland Clinic hospital or any hospital in Ohio if ever injured again. Doctors today are rude and condescending, especially the one I seen at Marymount named Dr. Smarsch. came in with an injured wrist and told me that he seen I was given narcotics in the past for injuries and told me he isn't going to give me anything for pain cause he seen a pattern happening and he didn't like it. First of all to all you A@$#^&e doctors out there: Our care isn't free so you shouldn't judge or dictate one's care, and second, you could care less about your patients cause your only in your job for the money. The only way I'll go to an emergency room is if I'm dying which I don't see that happening soon. Thank god I'm moving to Florida soon cause these hospitals in Ohio all suck. To hell with all doctors, their very useless condescending people. I rest my case.
Our family hasn't had terrific experiences here in the past and had heard some not so great reviews from other folks. However, we were VERY pleasantly surprised with my mom's recent outpatient surgery for kidney stones. The hospital has been renovated and is bright, airy and welcoming. EVERYONE was GENUINELY (not forcibly) pleasant with us from the minute we walked in the door. Everyone did the "little things" and went out of their way to be kind, sympathetic and helpful. The doctors explained things and gave us the opportunity to answer questions. Dr. Laperolye, Dr. Cook, Michelle & Stan the nurses, Allison - everyone was fantastic. I am so happy we now have a place to go should the need arise. Previously, we were a little lost. Thank you for taking great care of my mom!
My mother was hospitalized on the Covid side of the building and it was the best experience she said that she has ever had. They were very respectful and helpful. She says that they even said inspiring words to her that helped her keep fighting. They even wrote her a letter. Thanks to God and the fine staff that took care of my mom she is now well! Thank you!
The care and thoughtfulness from all the staff, clinicians to housekeeping, made our experience at Marymount very easy during a difficult time.
I think I'm really being generous with this rating. I went in around January for my period. I was having more severe than usual type of cramps, on the verge of fainting and oftentimes this gets brushed off as a light issue thrown in with the rest of the symptoms of menstruation. I honestly wanted to see what was wrong with me. I went in and it felt like the ER staff had an attitude about me coming in for my period. But I eventually did get treated and went home feeling slightly better.
The second time I was up here with my 80 year old grandfather. It turned out that he had pneumonia. Again the ER staff was chaotic and it seemed like everyone was pissed off at something. The nurse who was in charge of my grandfather's room was clueless. I called for her to come in b/c my grandfather was having trouble and I found her at the desk talking and laughing leisurely on the phone and she had this expression like she was doing us a favor. I can't remember if she was a registered nurse or practitioner, either way her attitude was unprofessional, she was rude and uncaring.
I don't care about my experience, but when it comes to my relatives, especially the elderly, that's where they cross the line. It didn't help that I knew other patients were getting better treatment than this.
I wondered why they treated me so weird, and badly. After I left, my case worker told me they asked her if she was aware that I was in some process of gender reassignment. I am not, or ever was, but this is just a part of how careless and plain stupid they are.
Some of the most caring doctors and staff, best hospital visit we have ever had. Even the housekeeping staff were wonderful. Would highly recommend anyone this facility.
They don't take the time to figure out what's wrong with the patients health #careless they're about getting paid forget the lives of ppl in need of medical attention.. so sad smh
Far and away the best nurses I've ever been fortunate enough to have care for me monthly,
The personnel working the short stay floor are to be commended for the expertise, knowledge
and genuine love for their jobs.
Thank you to all marymount staff both hospital stays everyone was great and the care was excellent.
I had my son there in 2010 they said I was the first c -section.The nurses were awesome and made sure my stay was comfortable. Thank you for being so caring.
Curtains have red stains that look like blood specs all over them. When you tell them to clean it because they touch the curtains they act like it's not a big deal.
There service is TERRIBLE i wil never go there again! i was there for 1 week! just because of a broken wrist!
Donna in the Surgery Center provided exceptionally outstanding nursing care to my Mom during her blood transfusions the past two weeks. Best nursing professional I've seen.
Tonight I brought in a 11 year old child that was being neglected by his foster family and the security staff and the police department took care of him and as a mother I wanna thank you knowing I can sleep knowing this child is safe thank you
Do not go there for hospice - they do NOT honor your wishes
Could not have been more pleased. Every single person in the hospital was wonderful. Completely exceeded expectations. So thankful that we ended up at Marymount. Thank you for everything.
My husband is on his third visit to this hospital. We have had such good care. The Dr's are very thorough. The nurses are very kind. My husband is quit comfortable with all his stays at Marymount
Horrible since Cleveland clinic took over, wait times and availibility if my dr. Worsening
I am at Marymount Hospital with my husband now in ICU and the Doctors and Nurses are very good. I especially liked Patti because she started with him and she has a great bed side manner. Also knows her business. Everything one else does also. But overall my husband is very I'll and they are working hard to keep him with me. Thank you all, and Thank you Jesus. God Bless,. Marsha Moore-Torres.
Have been sitting in the waiting room with 5 other non emergent people for an ear infection on a child who is crying in pain patients first yeah right been here two hrs how long does it take to liok at an ear and write a script.
Family was told at 6:25pm the room number my Dad was being transferred to (from ER). They are waiting 35-min for shift change to do this. I was informed shift reports take 30-min. It will be close to 90-min for this to happen. I am sitting in the Sub-Waiting area recording the staff talk about who brought Super Bowl snacks. Next time I will chose CCF in Cleveland. This message has been forwarded to the appropriate personnel.
The MRI Radiology staff is the worst inconsiderate, short tempered, angry, forgotten part of the wonderful Cleveland Clinic World Class exceptional service group. What a sad Embarrassment to CC. I love CC but the MRI radiology in Marymount should be ELIMINATED or re-staffed with woman that care about patients and their jobs. I will go back to Mercy hospital before ever going to Marymount MRI EVER again!!! Please restaff this location! TERRIBLE!!!
They took very good care of me, and made me feel so cared for . Great doctors and grate staff. Best hospital I've ever been to hands down.
Absolutely phenomenal experience. Mother had knee replaced entire staff from housekeeping to surgeon was outstanding. Everyone was so kind and couldn't do enough.
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