Kitchen Sync

Really poor wait staff experience Decent food

Despite reservation we had to wait about 30 minutes for our place & the food was not too special. We had hoped for more

I've been here three times and they were not bad and last night was the not good. I was torn on a couple of things and the waiter recommended the shrimp burger out of my choices and it was awful. There was very little sauce on it and the shrimp lacked any flavor. Very over priced for the food and definitely not worth it even knowing they use fresh local ingredients. The menu has changed from last time I went and it definitely doesnt have as good of selection as last time. The only safe bet last night would have been a pizza. Unless they change the menu I will not he back.

The food was great but the service was not. I am a black female and me and a friend of mine who is also a black female went to Kitchen Sync on a Thursday night. My friend got there at 7:24 pm and put her name down for 2. Somehow the host managed to seat 2 other parties of 2 that came in after us (both white females) and had i not said anything to the host he would have sat 2 more parties before us. Then when the manager/owner kevin found out what happened he found us seats very quickly but did not come over to offer his apologies for the oversight. We had to ask for him about 20-25minutes after we we're seated. Once he came we explained how we felt and what it looked like to us as we were the only black people eating there. He apologized and tried to explain why it happened. Even though the intent of discrimination was not there, the feeling of it was felt by me and my friend and all he offered us was free bread that my friend had to ask for! We we're not looking for any special treatment but once we explained to Kevin how we felt I think he should have tried a little harder to make us happy. Had he done that I would not have felt the need to write this review. The food again was great and our waiter Nick was great too, very attentive, but because this place being run by someone who doesn't understand customer service I can't say that I will be back.

I always enjoy the food, especially the catfish. A customer walked in and was reminded to wear a mask, which is the norm. My problem was with the expediter. In between political banter with the cook he dropped a squeeze bottle of sauce on the floor. He then picked it up and placed it back in the rack to use. The mask is something new to all of us. Using items to serve food which have been on the floor is not.

The staff is really nice, but the food isn't too great. I dislike spicy foods and most of their menu is spicy foods. It's also a bit pricey for lunch o.o

We wanted to try you restaurant but you still have a mas rule and we will nor come until that's lifted...its crazy that we have to wear a mask for 10 steps to sit down and take it off it doesn'tmake sence...its time to go back to normal!