Kempinski Hotel Duke's Palace Review

Pleasant quiet hotel almost in the center of the historic city. Services to guests are provided at a high level, excellent dining.

Once parked in the private car park, the instruction is to ring for assistance with your luggage. If you know how to fend for yourself, ring the bell anyway at this locked door, otherwise you will be able to walk around the block with your suitcases in the shopping street to reach the main entrance. On the other hand, the building is really magnificent, and the proximity to the city center is really great! The staff are very friendly and helpful. My opinion agrees with that of the last, for the room not worthy of 5 stars (view, cleanliness, ..) No explanation of the operation and services on arrival. Check out time 11am, we knock on your door at 10am to find out if they can already clean. Breakfast until 11am (so brush your teeth before the orange juice) and indeed, the INDIVIDUAL tongs are on your table but we don't tell you. And the breads / croissants are ready to receive the postilions of each. In short, you pay for the proximity of the center.

Well worth a stay almost faultless in every aspect . Being 5* you need plenty of

Big room. nice staff. Spa bar and restaurant. Direct access to the historic center of the city. Attention to the tourist tax and the non-advertised parking fee ..

Very pleasant and friendly people
Large parking for our car

A very relaxed atmosphere, you end up in one of the nicest hotels. Everything is finished to perfection. A delight to the eye. Combined with very friendly staff. First experience with the restaurant was successful. Enjoyed the delicious food.

Quite .. elegant

big rooms

Helpful staff

Amazing hotel that is truly the hidden gem of Brugge

Very clean employee very hospitable helpful and knowledgeable

Very nice hotel.
I definitely want to visit again when I go to Bruges.
The lobby, bar and restaurant interiors are the best and the garden is wonderful!
The room was spacious and clean and relaxed.
Breakfast was very satisfying with champagne, waffles and chocolate from the morning.

A hotel that deserves it's 5 star rating. Location is perfect, central but still quiet. Staff are attentive & helpful, but not in your face.

Beautiful hotel with great history. Friendly service. Catered

Very stately and beautiful hotel, hidden in the heart of Bruges. Nice place to drink a coffee or glass of wine in a stately setting with a view of an artistic inner garden.

Lovely dinner great service nice portion of foods . Great to take some pictures

Perfect. The setting, the breakfast, the staff, ... Everything is nickel up to what you can expect from this kind of hotel. A perfect place for a short stay in Bruges.

Gorgeous hotel located near everything in Bruges. Very helpful staff.

What a lovely find. A great place to stay if you are looking at experiencing all that Bruge has to offer. Centrally located. Great service. Larger than average rooms for the area. Highly recommend.

Celebrated New Year with friends. Nice, cozy location, super friendly service, culinary dishes, exquisite wines. This deserves a standing ovation!

Very nice hotel, good starting point to explore the city. The reception staff were all very friendly and knowledgeable.
The room was clean, in the evening the bed was uncovered, curtains were drawn and a piece of chocolate was also on the bedside table.
Shower gel, shampoo from L'Occitane, etc. sufficiently available.

Excellent location. A beautiful place. A true palace, warm people and extremely kind in their treatment and attention to the guest. Highly recommended

Great hotel, staff are happy to go above and beyond. Rooms and design are lovely. Hotel is in the centre of town. Highly recommended for a short city break!

The most beautiful hotel in brugge
Undoubtedly premium service with the price that goes with it but for a week makes love the top

The only 5-star hotel in Bruges superb construction very well located in the city center the staff is very welcoming the breakfast is extraordinary the bedding is excellent the room of reasonable size however the bathroom is perfectible the mixer taps are not thermostatic the bathtub a little damaged the floor is slippery and the water is just hot at certain times finally shutters would allow a better occultation of the day.

Large rooms, modern bathrooms, beautiful building, great stuff, great location.

This is the most beautiful and majestic hotel I know. Lunch is just excellent (eggs, bacon, fruit, Belgian chocolate, pastries, pastries, fresh fruit juice, pancakes, cold meats, cheese platter ...)! The hotel is clean, classy and luxurious. The staff is very professional and helpful. They speak all languages. The park is very beautiful and the spa is small but has a small effect. I'll be back !

Spectacular. Beautiful. Breakfast even with Belgian chocolate.

A quiet location in the heart of Brugge. Beautiful interieur.Gewone rooms are what klein.Zalig ontbijt.Gezellig restaurant but dinner could I value quality not bekoren.Vriendelijk and obliging personeel.Parkeergarage is plus.

As fantastic as ever! We were here a few years ago and enjoyed it - and the memories brought us back. Bruges Christmas Markets is one of the most romantic and beautiful places to spend Christmas.

Superb hotel .. spacious rooms and very good bedding ... ideally located and close to the pedestrian street. ... no need to use the car to go to the city ....

Nice card and super garden. Ideal base and well located in the city. Private parking

Fantastic hotel. Decor is beautiful, rooms are spacious and comfortable and the staff are brilliant. Location is first class, under 5minutes walk to the centre of Bruges.

Very friendly hotel in a quiet location that's close to the centre of Bruges. We stayed in one of the suites and it was very pleasant with an excellent bathroom. Good breakfast selection in the morning. No complaints at all.

Superb Palace in the heart of the historic center of Bruges. Parking accessible from the back. The suite is beautiful. One could expect more upscale in the bathroom, which is gigantic but overall simply equipped. The small touches strawberry / chocolate are the little ones that fly. Lunch is generous without being breathtaking. A guided tour already begins with the history of the places. Price of a palace with value for money correct.

Beautifull place in the middle of everything in Bruges.

nice hotel located in the middle of brugge. it is only 2 minutes walking from the market and city center. the hotel is an old palace with fine finishing and classic decouration. the building it self is a piece of art with amazing area. breakfast is good you will find all you need to fill up. room is large and will prepared.

The hotel building was beautiful. but other than that there is not much i can recommend about this place. We stayed in the junior suite expressly because they advertised stained glass windows and historical features. Our room had neither. When i spoke with them about it they point out that the technical working only says "some" rooms have these features. My wife and I offered to move to a normal room if they'd refund the difference. They instead offered us a credit, we were there for one night the credit was useless to us. Further the top floor hallways smelled of smoke. When we went to leave we asked the concierge to order us a cab which they assured us several times that the had but no cab arrived in the next 30 minutes and we had to waive down a taxi to not miss our train (which we barely did). Our cab driver told us the hotel contracts with a local unreliable taxi service and that is why the rest of our trip was nearly ruined.

Save your money this place is all attitude and very little quality.

Outstanding hotel. Unfortunately, no driving service to the underground garage.

One of the only 2 5-star hotels in Belgium. But in my opinion not a real 5-star hotel. The building is wonderful, the rooms are big and a nice mix between historical and luxurious. Age is beginning to show though. But my main issue: the service is lacking: not pro-active. Turn down had to be requested, the bar in the room was empty, room service didn't pick up the phone and had to be paid upon delivery. We had to wait in line to get a table for breakfast, ... Just not what you'd expect a 5-star experience to be.

Grand elegant hotel with all subtleties. We were upgraded to the next higher room class for free. Extremely friendly staff and a beautiful, timeless building in the beautiful Bruges. We'll be back!

Its location is very close to the downtown. Very nice and clean. Very quite place to stay.

SUPERB hotel.
We have stayed there twice and each time it was beautiful.
The rooms are large, the bedding very good and what about the glass bathroom with bath, shower and sink ...
You have parking under the hotel and you are located in the city center, easy to discover Bruges on foot.
We ate also side brewery where you can nibble small tapas and other small snacks and side restaurant where you eat traditional French very correct. Prices are however normal for a 5 * hotel.
And what about the breakfast including several Scandinavian style buffet, American and pastries + chocolate blocks. You can also drink good cava for breakfast. to try, it goes all alone ;-)

Superb Palace in the heart of the historic center of Bruges. Parking accessible from the back. The suite is beautiful. One could expect more upscale in the bathroom, which is gigantic but overall simply equipped. The small touches strawberry / chocolate are the little ones that fly. Lunch is generous without being breathtaking. A guided tour already begins with the history of the places. Price of a palace with value for money correct.

A lovely clean hotel located in the centre. Everything is within walking distant. The hotel itself is very clean. Our room was spacious and the staff were extremely friendly throughout our stay.

My wife said the toiletries within the room were very good. However she did find having only one mirror and that being in the toilet not enough. This is of no use when you need a plug socket!

A picturesque hotel with a lovely bar too. The hot chocolate we had was also very nice. All in all a lovely hotel and we definitely would stay here should we come back.

If anyone is searching for bargain deals for hotels go over to . booked a hotel room on there and they had the absolute best rates just about anywhere!

Rooms are spacious and well equipped. Staff are multi-lingual, extremely professional and polite.

Top welcome. Beautiful and nickel room. In times of covid, everything is thought out to respect the measures while pampering the customer. Breakfast to take to your room, delicious and very varied.
A big thank you to the technical department for our little car concerns.
We will be back

Truly amazing experience. Excellent service and excellent hotel. Best in Bruges.

Fantastic location and beautiful space. Very comfortable with helpful and friendly staff. Wish there was an in-hotel dining option for when the famous restaurant is fully booked.

it was good but culinary?
not exactly, for example, no fresh sole, but the price of a fresh sole.
probably work with a lot of interns.
Topper in the restaurant is maitre Tibo.
he went out of his way and tried to solve every problem and was open to positive feedback.
Reception service good, but I think interns are also here.
the general manager is also very professional and helpful in solving problems.
nice rooms clean and spacious.

Great hotel. Looks great, breakfast is extensive, friendly staff and a nice bar. Recommended for those who go to Bruges !!

Perfect hotel, restaurant to improve
We booked one night at this hotel between the end of year holidays and frankly for the hotel: no complaints. Impeccable service. All employees are trilingual. We have been "upgraded" for our pleasure. The hotel is very well located (in the center), ample parking, ample and very good breakfast, large TV, large bathroom with shower and bath ... The point to improve is the restaurant especially in a 5 *: we have dinner at the "bistro" (the gourmet restaurant is not open on Sunday). The prices are frankly excessive for the quality of the dishes, and the service - even if friendly - was not at the level: we do not take full hand the glasses of customers, we do not serve dishes with fingerprints in the sauce placed on the edge of the plate, the candle on the table was melted and extinguished, the fries all dry, we had to ask for bread while it was served on the other tables, we had to ask for salt and pepper while it was served on the other tables ... finally lots of little things that are not acceptable when you want a high-end restaurant in a 5 * hotel.

Extraordinary: location, services, service, bar, breakfasts

A Five star gorgeous hotel in a very convenient location in Bruges Belgium

Really lovely hotel! The location couldn t be better, the staff are incredibly polite & helpful, the rooms are spacious and comfortable....if you re staying in Bruges I d highly recommend this hotel. Plus it is truly beautiful to look at.

An old palace converted into an elegant and beautiful hotel, excellent location, friendly staff, the stay is very pleasant.

Very beautiful and iconic hotel of the city. I think one of the best in Bruges.

Great toilets and amazing beer-stars to eat crisps on. Sadly there are lots of raisons on there.
Great vibe in the atmosphere with nice lighting (outside)

What a super hotel. So nicely dressed now around the Christmas period. Great restaurant and very friendly staff.

A very good choice if you want to spend a night in Bruges.