4 years ago
The Food may be good here, but the staff including...
The Food may be good here, but the staff including the hostesses, the manager, and our waiter were extremely unaccommodating.They were unable to seat our entire group at the same table despite the fact there were numerous empty tables. From the moment we arrived it was issue after issue, and just put a damper on the entire experience. I understand that there are rules which make the restaurant flow, but in the hospitality and restaurant business there needs to be a level of flexibility to which the management at Juvia have not mastered. In fact, the management hasn t just failed to master customer service, they have left their staff and restaurant so restricted. So while the food was ok ( 90% seafood, sorry steak lovers) and the view was great, the overall experience was so disappointing. Final note... there s a Two bottle maximum for corkage.... regardless of whether you have a party of 2 or 12..... Rethink your policies and maybe in the future treat your customers with a tad bit more hospitality before you present them with a several thousand dollar check for an ok meal.