Johns Hopkins Health System Reviews

Got treated very poorly by a foreign doctor named mostafa he was very bad

The emergency room is the worse. I wouldn't take my puppy there. I went in from clinic with chest pain. They had me sitting in the er from 3 in the afternoon til 2 in the morning. Talking about they had no beds. Sad. And it wasn't the first
time. I wish i could give them a 0

Hopkins is amazing. From the kind fun and friendly security guard who gave my six year old son a fist bump at 5:30 AM when we got here to the amazing surgeons and medical care team that cared for him before,during and after his tonsillectomy, this place has been absolute tops.

My daughter has been treated by JHMI for several years for her medical condition and has consistently received outstanding clinical care by the hospital. The physicians are superb, the nursing staff exceptional and every individual associated with the hospital kind and caring. I wholeheartedly recommend JHMI to individuals seeking the best in medical care as well as compassion.

My baby that was born 3 1/2 months early and has chronic lung disease was having difficulty breathing. I was told she can t get an appointment with pulmonary until May 31st and it s March 14th

We were visiting Virginia from out of town. My wife experienced some new neurological symptoms and was told to go to an emergency room immediately. She arrived at 6pm. It was clearly not an overly busy night.
We sat next to a couple one of whom was having complications from meningitis. They had been there for 9 hours before they were called in for treatment. At 3am we checked and were told that my wife had been called three times. Dumbfounded, having not left the waiting area, we moved to the front of the space to try to understand how this could be possible. In about 10 minutes, we observed an aide come out, not into the waiting area, just to the check in desk, and say a name at the decibel level of a conversation. No one answered and she disappeared back into the treatment area. There was no way that half the people in the waiting area heard the announcement. This explains the weak link of the chain. Very disappointing. Johns Hopkins may get high marks for advanced treatment but the emergency room gets an F.

My brother is at the hospital right now and it took 7 hours for a nurse to come after he called. He said doctors are nice and the things are fine during the day but the night time is really bad.

What can I say, JHH is the best place to be. I was flown over on dec 2nd and stayed until dec 10th. I have never felt this much love and concern from any other hospital. I am so thankful zayed 8 west was so helpful. They saved my life and I couldn't thank them enough. If I was thinking I would have wrote everyone's names down. Not only did they take care of me but they are caring for my baby girl in NICU I cannot thank them enough for giving me and my babygirl the best care. I love love love JHH and i wish i lived closer to see them.thank you for saving my life and my baby girls as well. See you soon!

The bariatric program at Bayview has an unbelievable problem with communicating. They absolutely do not return any phone calls whatsoever. If you get through to a voicemail, it just tells you to email them, and when you do, those never EVER get returned.

The one phone call that ALWAYS gets returned is the person who signs up new patients. They love keeping that money coming in, but once they have you, they could care less.

I have no clue why they tout their status as #1, as they are actually worse than other hospitals with regards to communications and customer service.

Buyer beware...

The one dr. And the nurse practioner were less than stellar. During the first visit in 1/19 a few vials of blood were drawn for testing, numbers of test results were published on my chart but never explained. During last visit--with NP--who stated that I have a stent, which according to my cardiologist I don't, wife and I were told some blood was sent to Oklahoma for testing in January and here, in August, no results. No comunication.

This hospital also charges facilities usage fees which are labeled as "clinical" fees on bill. A rep from Anthem investigated the fee and communicated the facilities usage charge. I an still working with billing to explain some ambiguous charges to my account.

In April, I was told that I would be scheduled for a follow up in August once the doctor updated his schedule. It never happened.

To add insult to injury I received a donation request.

This hospital's golden reputation certainly didn't match my less-than-glittering experiences.

I was referred to a "top notch surgeon" back in 2014. It took months to get an appointment but I was willing to wait. Unfortunately, the visit was not worth the wait. The doctor was lacking in bedside manners and she treated me like a number. She had zero compassion or interest in me as a person, as I was made to feel as if I was intruding on her valuable time. I am still debating whether she was arrogant or just plain rude. I left feeling that the trip had been a total waste of time. Thankfully, the hospital staff was well organized, friendly and polite. The initial check in was flawless and this made up for my poor experience with the surgeon. The hospital was clean and well deserving of positive reviews I had read online. All of this notwithstanding, I was not comfortable with the doctor and decided to select another hospital. A patient should never be made to feel that he/she is bothering a doctor who is being paid to listen, share knowledge, and solve a problem. Any doctor who has such low tolerance for those he/she is paid to serve should strongly consider a new profession.

I ve been going to Hopkins for years. The medical care is great but the billing department doesn t bill my NYS insurance correctly. I have to make numerous phone calls and I keep hearing things like that should have automatically been sent to the other company. I m not sure why that didn t happen. I just paid a bill that I shouldn t have had to pay to keep it from going to collections. I ve repeatedly asked to speak to a supervisor and none are available. I left a second message for patient relations. . They never called me back after my first call. I will continue to see one provider that I ve seen for years but am finding an endocrinologist at another hospital. If they re going to provide poor customer service I m going to take my health care dollars elsewhere.

My Daughter has had 2 Brain Surgeries there, Dr. Jon Weingart is an Excellent Surgeon!! I wouldn't take her to any other hospital concerning her brain!!

GCBC recommend I take my new born here. Phony diagnoses claim my baby has MMD, then is morphed to MMA and other 3 letter acronyms. Force to spend 3 days in hospital and walk out with a bill of $9,765.00. The room alone cost $4000.00 for three days! After the baby was poke and pinned with needles all days, and heart monitored, although steady as a rock, genetic doctors prescribed a medicine that caused constipation. Forced to return each week for more pokes and pins with needles for lab's blood test. In the end, nothing was ever wrong, just doctors running up a huge bill to pay for the new building in the beautiful part of town, its the speed cameras that freaks me out. Nice building but bad and expensive diagnostic by doctors.

I checked in at 11pm I was not taken to a room and seen by a doctor until 8am. The kicker........I was moved to the hallway at 10am?

I will say the staff was nice, but the process is broke.

One of the best hospitals in the world been going there for a very long time

This hospital was responsible for my mother's death in 2003. She went in to deliver my younger twin brothers, who survived, but she never made it home. Negligence on their behalf, by giving her medicine she was allergic to, and not treating her internal bleeding. The little money my careless grandmother settled for could NEVER offset the tragic life I have lived since. I would give ZERO stars if possible. Can't believe these are leaders in the educational and medical world, YET CAN'T EVEN SAFELY DELIVER AFRICAN AMERICAN BABIES WITHOUT KILLING MOM.

This place is so overrated. Wait times are terrible. Everyone at every single desk is glued to their personal phones. They never tell you what is going on. They rest on their good name at the expense of service.

Best hospital care I ever had. Very helpful and caring staff.

I was born and raised in Maryland. Johns Hopkins played an important role in my families life. A once respected hospital has sunk to partisan and intolerant. Dr Ben Carson may be the most accomplished neurosurgeon in Maryland history and the fools at Hopkins are too petty to recognize his contributions.

Tim Mooney

I m writing this as I m still waiting. We have been here for about 6 hours now and it seems some patients are getting priority over others. There s no management at all, the staff is unprofessional, and seem hesitant to really help anyone out.

Some patients that have been waiting since 7am were taken off the list and didn t realize till about 10 minutes ago. It s 20:37. I wish people actually cared for the well being of others here. Looking at other reviews, I might have to take my Dad to another hospital.

Lauren what happened did you try in hospital dexeus Barcelona io clinic university Navarra in Spain or Brazil hospital albert Einstein Sao Pablo

John's Hopkins is highly overrated in my opinion. The rheumatologist I went to suggested I take a nap as a solution to my chronic illness. It was insulting and discouraging. Then they coded the visit as inpatient instead of what it was (outpatient), so my insurance wouldn't cover it. When I called them to ask them to recode it correctly, the customer service rep told me she couldn't do it until my insurance reached out to them. I'm not sure why they need to hear from my insurance to fix a problem they created. I have limited energy right now and this was an unnecessary inconvenience. Update- The inpatient claim was because they charged me $300 to review my medical records the day before I came. They never told me they were going to charge me for this. I ve been to numerous doctors and never had this happen. My insurance won t cover it, but even told me they have never heard of it. Therefore, I m appealing the claim. It s not about the money at this point, but the fact that they are trying to take advantage of people.

The staff, my doctors, and all the nurses and directors were amazing! they saved my life. I am a ten year breast cancer survivor, and lisa jacobs, gedge rosson, lillian shockney, kyle, and all the other beautiful people that helped me get through this, I thank them all.

I am a employee and a patient and they treat me well and so lots of concern for my health

the stuffs is so good I'm wondering why some people rating the hospital 1 star but its so good the stuff was respectful the medicines are advance the bed medicine they are so good air con fresh air the food is healthy Delicious the room was clean Thats why I rate 5 star

is the best hospital with a very well trained staff. besides being an excellent research center.

Free wifi blocks league of legends and other games tht totally ruined my experience they shouldn't have a wifi that blocks everything

Extremely Slow and uncomfortable sitting areas when you get to the back .. I received fluids in the hallway .

The Johns Hopkins hospital who is the best Hospital and Full facilities Very Nice Doctor I love this Hospital

Unfortunately there is no choice of ZERO or NEGATIVE Stars for that would have been my choice of star for John Hopkins Emergency Room on Orleans Rd in Baltimore city. "HORRIBLE Wait Time" is an understatement. My sense of humor and absolute trust that God the mighty Healer is at work in our current medical situation is what has kept us. After 12 hours of waiting (with two different blood work and vitals done), we are still waiting yet to be seen by a doctor. Came in at 9:30am it is now 9:30pm. At 4pm we were siting with others who each had been waiting even longer. I believe several people gave up and went home without being seen. Shame on you John Hopkins staff and management for such terrible service. I cannot believe you will also charge individuals, insurance companies and state medical programs for such horrible care in your Emergency Room. DO SOMETHING positive to change this situation asap as it is ruining your reputation.
Lastly stop posting that SAME response below from the relationship manager which only shows only when something negative is posted. It only makes matters worse. I am really diasappointed in the name and brand John Hopkins.
AJ.
UPDATE-
At 10:40 pm We were finally called to the part of emergency room where we now had a bed waiting to be seen by doctor. Walking in the back office area I could see that staff were busily working taking care of patients. Within a short time we were seen by a nurse who took excellent care of us. She also explained that the 60 beds in the ER were full. As they wait for some to be admitted in main hospital or discharged, they also worked hard and professionally to take of The patients. Dr. Ho and the team of nurses were doing their best and an excellent job caring for patients in the ER. We left at 1:40am. Due to their excellent work in the back where we were attended to I have updated my rating.
I think it is important though that at the ER Check in & Reception area, Something Positive ought to be done to communicate why the long wait, manage it well, patients informed and if possible offered water or a snack or something to help calm them down and make them more aware and understanding of the situation to enable them leave with a good impression of John Hopkins Hospital.
AJ

So confident in JH! Not only excellent doctors but great consistent patient care throughout!

I went for an infusion and the nurses there are AMAZING. A couple months ago, I had a blood test and I felt nauseous, dizzy and had a horrible headache. At John Hopkins, I was there for four hours and had blood taken every 30 minutes. I didn t experience any dizziness as the nurse constantly told me to take deep breaths and showed me how my iv worked and the different drugs they were using. I did experience some nausea, but only after I took a certain pill that the nurse told me might make me feel nauseous. The nurse was always checking in and made me feel comfortable. This was my first time getting an iv and the nurse definitely gave me such a positive experience. Thank you Kelly!

Went here in 2007 - 2008 in full shunt failure which can happen with hydrocephalus. I was 17 at the time so I was very familiar with the signs and symptoms of shunt failure. Even though I was presenting with most of those symptoms, the doctors in the ER took one look at the ventricles on the CAT Scan and told me that there was nothing to worry about then sent me home. I knew there was something wrong! These are trained professionals who should have dug deeper when the CAT Scan appeared normal, but they did not! I was in emergency surgery at Children's National Medical Center the NEXT DAY. My recommendation is ALWAYS get a second opinion and in some cases get a third. Just because a hospital is "top rated" does not mean that they are infallible. Doctors are people that can and do make mistakes!

My granddaughter had spinal surgery in July, 2019 - the Children's Hospital was amazing - everyone we came into contact with was awesome and very knowledgeable - the nurses were top notch - Dr. Sponseller is the best of the best - we were there for four and half days and our granddaughter's every need was met with a smile

They are ready and willing to do surgery but when it comes to follow up such as chemotherapy, radiation and physical therapy...they are very busy and there is no availability. My brother lives an hour away from there and they sent over hospice at this point. Get a local doctor with time and patience!

I donated a kidney to my brother in that hospital five years ago.

Came to hospital in severe pain and have been waiting 8hours when the longest was 7 hours now they are saying 10 hour wait and won't assist patients who deserve treatment if could give less than 1 star I would

If i could give them 0 stars i would. After making my payments EVERY month with my last paycheck....they showed me their gratitude by putting me in collections. After calling them, they THEN told me it was due on the 10th, which was news to my ears....regardless, only 6 days had gone by and i was going to pay like usual when i got paid. The day before i get paid i get a call stating they placed me in collections for the remaining $500. I have NEVER had a problem paying my bills. I will not use their services for my next child. Beware!

I went to get a test done at a doctor's office and started having chest pauns so I had to go to emergency room. They told me it was a 6hr waitbefore seeing the doctor. It was 26 people in front of me waiting for a bed. It doesnt matter if youbhave chest pains or not. Don't go to this hospital

When my husband had a stroke, I moved him to Johns Hopkins. Everyone here, from the cleaning staff, nurses, therapist, blood draw people and doctors, has been wonderful! They were uniformly kind, friendly, capable and knowledgeable. I could not have asked for better care.

John's Hopkins university is the best. They saved my son from a terrible accident years ago & have since been treating my daughter for a rare disease. No place better than John's Hopkins's Hospital. I owe them dearly for saving my children.

I brought My son in to the emergency room due to I'ma sever skin outbreak. not sure if it was due to the grouchiness of the night shift, but the staff came across as if I were disrupting them.
I received so many dirty looks, I was anticipating security to tell me to leave.
Non of the nurses nor the physicians listened, gave a quick analysis and sent us home with a prescription I ready stated didn't work.

Next day went to another hospital ER. All staff showed great concern, took my sons condition seriously and kept my son over night for treatment, several tests and diagnostics

Your appointment line is horrible, they keep transferring me to different numbers and when I was finally transferred to the right department, the lady said she couldn't hear me and hung up she didnt even give me a chance. This happened after spending 22 minutes to speak with a rep. I hope someone reads this. I will never call this hospital again. And I was able to get an appt in 10 minutes with Walter Reed.

Sat in the er for 9 hrs and never got seen. What's the point in a emergency room if you aren't gonna be treated like a emergency? And I still didn't get the proper treatment. I was sick as a dog and it didn't seem to matter to anyone. Health care has Turned into all dollars and cents I kno where not to go next time I ever get sick.

They have a big name but the service that they provide is not very promising. I drove 45 miles to see a doctor there but I just got 5 minutes to talk with my doctor.

Unprofessional. Milking the clock. If it's an emergency don't go, you might die before you are treated. Look at the John Hopkins Emergency Room Reviews they are 2 stars. You will wait 6 to 10hrs. I urge you not to go.

Shut down John Hopkins Baltimore. Mistreated. Misdiagnosed. Mismanaged. Miss. Miss. Miss...

7 hours and counting wait time in the ER.
Ridiculous.
This is subpar care/customer service at best.
Seriously!

After more than 10 years of having a swollen ankle that was painful to walk on , and countless visits to other doctors , it was the doctors at Johns Hopkins who were able to pinpoint the problem and prescribe the proper treatment to get me back on my feet. Just saying Thank You sounds inadequate given the mobility they ve given back to me.

The worst hospital I've been to. Waited for 12 hours & still didn't get called into a room. Got tired of waiting so I just had to leave. The waiting room was way too cold to be waiting in for a long amount of time. Some nurses were nice though but others didn't want to help at all

June 13th 2016
A big name , but their services sucks.
I had an appointment with Dr. Saira Khan at 8.40 am
I was on time , when I reached the registration desk . I was told that I am late and my appointment was at 8.00 am. I showed them the letter , the lady at registration desk told me we will see you but that will be after all the patients.

Because that was not the first bad experience at Johns Hopkins , therefore I decided not to wait that long . So i paid $4.00 for parking and came back home .

Worst place ever. Said they took my insurance. I spent hundreds to fly there. The doctor saw me for ten minutes and told me he couldnt help me. Then they billed me $350 because it turns out they dont take my insurance. Then they sent me to collections. No one there cares. These are the worst people ever. Stay away from these noncaring ignorant crooks.

The very worst emergency room ever it's been over 7 hour still have not seen a doctor will never ever go again

Was in an accident recently and their ER staff took care of me and helped with the Pain. Tom in particular was very nice. I am new to Baltimore and am noticing that a lot of people give 1 stars for everything, no matter what the restaurant or business.

The neurosurgery department is beyond comparison. My wife had an aneurism on her brain. For Doctor Tamargo and the rest of the staff (nurses, lab and all others) hats off; they are terrific! One year later and totally clear. If you have a life-threatening problem, don't even bother to go anywhere else.

Great Hospital My Stay There Was The Best..Great Staff I'll Go Back If I Have To!!

Great hospital. Saved my life. Great nurses and doctors. All around courteous staff.

My dream University and Hospital where I wanna work when I grow up. All thanks to Dr. Ben Carson

Night staff member really rude and impatient. Also doesn t clarify what she is being asked for. Honestly get another staff employee.

if u have no insurance u are treated like second class citizen. went there for prob with ankle was tol to see a podiatrist, went to university hosp, same day and had emergency surgery. funny. help for illegals no help for us citizens

A UNITED STATES VETERAN RECEIVES THE WORLD'S FIRST TOTAL P3N1S, SCR0T*M TRANSPLANT....THIS IS WONDERFUL...THIS MAN LOST HIS MANHOOD (LITERALLY) FOR OUR COUNTRY...AND THIS FACILITY TO RESTORE THAT IS AMAZING...THANKS TO THE DOCTORS, NURSES AND STAFF INVOLVED IN THIS LIFE CHANGING GROUNDBREAKING SURGERY THAT RESTORED THE LIFE OF THIS VETERAN....GOD BLESS AND THANKS TO THOSE THAT SERVE IN OUR ARMED FORCES AND THOSE WHO DEVOTE THEIR LIVES IN THE MEDICAL COMMUNITY AT JOHN HOPKINS.... ....

Thanks to Dr ambinder, I am a cancer survivor. Had a difficult lymphoma case that wasn't detected by other doctors at other hospitals. Also a special thanks to nurse Lisa for all the special care I got during my months of treatment.

Best place for Healthcare in Baltimore, Had a Awesome Team that gave Me their Best ! Shout out to Brittney ,Weinberg 4C , For Being A GREAT Nurse !!

I wouldn't even rate it one star, the E.R. Doctors were extremely rude and uncaring. I was told it was the best hospital and they released a trauma patient less than 24 hours because they didn't have enough beds. Very disrespectful!!!

Literally have been working for months to get into this hospital but the patient intake is a joke. Each time they ask me to send them my records they say it's the wrong way or they didn't need this or that, if they answer my emails at all. I am not going to pursue treatment with them any longer due to their lack of effort.

~ ER Visit ~
In a Sickle Cell pain episode, & the usually 7 day per week Johns Hopkins Adult Sickle Cell Infusion Center was closed today (a saturday) without updating their voicemail message of their closure. So I unfortunately ended up having to come to Johns Hopkins Emergency Room instead. Hopkins' ER is almost always packed & busy with tons of patients, which create long wait times. However, my wait today was far less than it used to be before Hopkins upgraded, expanded, & moved all of its ER units.

Despite Hopkins' longer ER wait times sometimes, if I can't be treated in the Johns Hopkins Sickle Cell Center, I still prefer to go to Hopkins to their ER over any other hospital ERs. Mainly because, for the most part, Hopkins' ER tries it's best to adhere to certain sickle cell treatment protocols & to get treatment started within a certain timeframe after being triaged. Depending on how packed they are, they don't always meet the start timeframe, but for the most part, they do try very hard to do so.

Worse hospital EVER!!! It's really bad when you have to give a star so that you can post this review. Definitely didn't sit well with me to even give them one star. Sat in the ER for 7 hours with my daughter who is immune suppressed. Finally got a room after 12 hours and then the doctors that came into her room hadn't even read her file or knew her history at all!! They were going to give her a prescription that she had already been on and was the reason why we had to come into the hospital because it wasn't working!! They sent her home and she is still as sick as she was when she came in. WHAT A JOKE. HOPKINS IS NOT A GOOD HOSPITAL!!!!

Yes I will admit they are slow at times but nevertheless they are the best hospital in the world!!

Unfortunately the ranking of this hospital did not translate into the real deal. There is NO continuity of care. A collaborative approach is non-existent and although everyone was pleasant enough, their lack of thinking outside of the box was beyond disappointing. This is a teaching hospital with EXPERTS in the field who were either so disinterested in reviewing our case (which has so many special needs and circumstances you could probably publish multiple times over) or so overwhelmed with their current case-load they could not even manage a consult. Option three is they were never informed. We did not seek the best to see the first line of defense. We sought the best to actually see and consult with the best. Where is your best Johns Hopkins? Do they only publish and neglect the actual patients? Where are the hungry young doctors looking for their big break or to make a name for themselves? And believe me we saw plenty of young doctors who have no idea what to offer, who to consult, nor can they make any thoughts of a consult a reality. Its beyond unacceptable when we can tell your doctors more about procedures and the efficacy of such, than they can. Please explain to me why multiple departments do not have either the time or interest in working together and why there is no team approach. When caring for patients with special needs a team approach could not be more imperative. Not very impressed Hopkins, in fact not impressed at all.

its very very awesome hospital they save my life when i was a kid

I had hernia surgery this place is the best the doctors and nurses all the team God bless you. God bless you to all you

Great technologies, services and care you can find in the area.

Johns Hopkins Hospital, built in 1889, is a large general hospital located in Baltimore, Maryland, USA. The hospital was named the best hospital in the United States by US News & World Report and has won this award for 23 consecutive years. Johns Hopkins Hospital has created several firsts in medical history, including the first complete transsexual surgery, the first heart bypass, the first neonatal Fallot's quadruple surgery, and more.

The most caring and compassionate staff that I have ever known,especially the doctor and nurses of the 5th Floor CCU Cardiac. I appreciate all of the time,effort and care that was given to my brother before he passed away. Myself and my family cannot Thank you enough. The Family of Lynn Galloway

Helped my nephew with pancreatic cancer. Very nice and caring staff!

The staff here is the best I have seen. The nurses truly care about their patience.
The rooms are clean and the food is good.
The doctors are great, very caring and they want to give you the best possible care to help you feel better and get back on your feel as soon as possible

Parking is easily accessible and inexpensive.

I have gone here for 4 years because of a medical condition and while at first the staff were cooperative and friendly that didn't last long and it turned into 17 week long visits arguing about my condition

Traffic sometimes sucks to get to but it's a great hospital

I had a pretty invasive surgery at Hopkins with surgeon Dr Julie Freischlag, first rib resection and scalenectomy on left side to treat Thoracic Outlet Syndrome with arterial compression. I was treated like dirt by the surgeon when I expressed concerns with being discharged only 24hrs of my surgery while still in pain. She proceeded to come into my room alone in the evening, insult me and argue with me regarding various issues without a witness present. Completely unprofessional and although my surgery seems to have given me improvement in my issue I would never return to this surgeon or the hospital at all. When I made a formal complaint, I received a letter stating incorrect information and was blown off. I am in disbelief how a hospital and surgeon of this stature can treat patients this way. I hope to at least get the word out there to warn future patients. I am available for questions if you are going to be treated here and would like to know more details of my incident.

I was a patient 2013. The team of service was excellent. After researching for high quality doctors I decided to take the drive to Baltimore from Salisbury Maryland to have my hernia repair.

My friend John Steve and these other guys on YouTube been to this place honestly I really want to explore it

Hopkins is the best! I did my surgery here few months ago and the staff was pleasant and I m giving JH 10 stars!!!

Excellent and thorough staff! Highly recommended hospital for evaluation of vascular and cardiac issues. Our personal experience found great doctors, nurses and other staff were very friendly & helpful.