JERRY SEINER CHEVROLET Review

They sold me the car and then called 3 days later and said they had goofed and I owed them $1,000.00. The car was sitting in the parking lot and they said it had been taken back for gas and a washing. It took 3 hours to complete the sale and when they finally did the car was on empty and they didn't want to gas it. Needless to say I won't be back and some of our kids are still looking for cars.

my husband and i brought in our 2011 malibu to trade in for a bigger older car. i was very disapointed that they completely took advantage of us being new to this........ they did not go over everything with us. just a lot of sign here, sign here, and sign here. later we found that they only gave us 10800 for our car wich was blue booked at 14000!!!! then they lost our plates. it has been the worst expirence i have ever had. i dont think i will ever buy a new car again :( :( :(

I thought The sales man was fair and honest at first. & You don't find that too often. Justin told me if I don't know the answer ill tell you I don't know. He did exactly what he said he would. Then he tells us they close at 8 pm & we have till then to come back. They sold it for more money to someone else when we got back at 630 they were signing the papers. Tipical car salesman out for a buck on someone else's dime

We have dealt with Tim on every occasion we've brought our vehicle in for recalls and repairs and service has been great, friendly, courteous, and timely. Communication with us is always great too. Never any surprises.

Great experience working with Eli in sales at the Jerry Seiner Chevrolet Dealership. Very patient and a hassle free, no pressure atmosphere. Definitely recommend Eli for your next New or Used car purchase. They have several dealerships throughout the valley and can find what you want.

I love this place! I love in Ogden and drive all the way to Salt Lake to get my truck serviced because I was very unimpressed with John Watson chevrolet.

Found the vehicle I was looking for and got everything taken care of very quickly

We had a great experience. Every step was simple and easy. Best car buying experience I've had!

Way to go Jerry Seiner! Wonderful and oerfext experience, its my 3rd purchase from them since 1984. THANKS GUYS!

If i could do zero stars i would. I paid $25,000 dollars for a car that was $20,000 AND listed at that, because the dealership kept my down payment and fully financed the $20,000 instead of applying the $5,000 down payment remainder to the principle after licensing and docking fees. So now, i am paying interest on licensing, taxes, and dealer fees for the remainder of my loan. I needed a car, but had bad credit, thankfully i made enough to cover the added amounts to my auto loan financing. Now my credit is nearly 800 and I make $30,000 more than when i bought the car. This coming year i will be in the market for a HD pickup and i wouldn't go to this dealership if it was the last one around. Talk about sneaky, gutter, and distasteful tactics. Will NEVER buy another vehicle from here as long as i live.

Oil change on a Duramax in under an hour on a weekday morning is AWESOME! THANKS Marty! You ROCK!!

My support specialist, Dan Long, is terrific. I can't say enough great things about him. In fact, all the folks that I've dealt with have been pretty great.

There's something off here, though. Regularly, the symptoms for which I bring in my vehicle cannot be duplicated; even though they are immediately apparent when I get back behind the wheel. Either that or some new problem appears right afterwards. I've lost hours going back and forth; dropping off and picking up my vehicle.

Also, beware their shuttle service. Eesh! I'm a pretty aggressive driver myself but, more than once; for a distance no greater than 3 miles, I feared for my life.

Some things are really great but others just aren't. After years of missteps, I'm afraid the time has come for me to find a new service provider.

Great atmosphere and an awesome service departments. Everyone here is always tryi g to make your visit special.

Big thanks to Stephanie in helping me qet various quotes and also into my new car!! Great customer service and she made it super simple being bilingual.

Cam'ron in service n Tim in service are above n beyond what I expected very efficient friendly helpful etc I strongly recommend them

Tyler Rendek (Sales) and Jeff Schneiter (General Manager) work great to work with when buying my new Bolt!

Great buying experience, James was extremely helpful and friendly. Would fully recommend buying here.

Waited in air conditioned dealership area.
Complimentary drink offered.
Staff explained car need for service to satisfaction.
Disappointed to learn 2016 Malibu has terrible manufacturing of window washer fluid plastic well, exposed and underneath, where it can easily become damaged while driving, upset about this.

Purchased my Silverado from Jerry Seiner Chevrolet last March and had a wonderful experience working with Berrett. However, today when I went in to renew my registration, I had a less than pleasant experience. The cashier who assisted me charged my card three times! When I got home and noticed I immediately called the dealership and was transferred to the cashier. The employee s response to my complaint? Not my problem, call the DMV. Mistakes happen and I understand that but the way the cashier handled this situation was rude and unprofessional. Thankfully I was able to get in touch with the DMV to resolve this issue which should not have happened in the first place. I will say the service staff who initially helped me were very professional and good to work with. However, due to the complete unprofessionalism of the cashier who turned a simple transaction into a complete headache I will more than likely be taking my truck to a different dealership for service from now on.

Do not give these guys your real phone number, they called me 3 times the next day after looking at a used truck and continue to constantly call me even after asking them to stop.

Look up Marg Johns the next time your vehicle needs service. She is the best!

This is what happened to me at Jerry Seiner cadilac, I was working with a salesman on a 2008 ford edge about two weeks ago, we worked a deal but did not come to numbers that worked for me, I told them thanks for the time but no thanks, they called me yesterday and said they were willing to make a deal with me, we agreed on a price over the phone, I told them I was coming down to pick up the car, when I got there they said the car was $300 more than they told me on the phone and that the car was not all wheel drive, wow crazy so far, but it was the car we were looking for so i said ok because we had our hearts set on this car. so when we were doing the paper work they told that they had make another mistake and the was price $1800 more than they said on the phone.we were going to buy a big red bow because this was to be my Wife's Christmas present but the deal did not happen because they gave me one lie after the other, merry Christmas Jerry Seiner. thanks for breaking our hearts for Christmas.

Ty Wetsel was great to work with and did a great job in taking care of us and finding out what our needs were and also followed up with us to make sure that everything was ok. The dealership is very clean and has an updated atmosphere to make you feel welcome.

We came in looking for a used car. Keith and Tyler helped us narrow down what we wanted and Tyler took us on a couple test drives. They were very patient with us and answered all our questions. We ended up buying a Traverse. Shane helped us out with the financing and paperwork and explained everything in detail. The entire process was great!

I had custom ordered a new 2016 Camaro 2SS with Shane and couldn't be happier. Shane kept me updated and answered all the questions I had in a way I could understand. I've been driving around in my new car for a month now and any time I had a question Shane was able to answer it for me. Highly recommended and will definitely be returning in the future for more vehicle purchases.

Talk to Karen Bell! She gave us the best service! Would buy a car from her any day.

Marg John in the Service Department did a great job handling the situation with the warranty service.

This dealership is lousy. I took in my Tahoe to get serviced before taking a road trip. I asked the service dept to be sure that my tires were rotated and full of air. But when I got the truck, neither were done! Amazing! In fact, I asked the junior mechanic who was working on my truck if they were done, and he stated "yes" without batting an eye. Trouble is, I watched him service my car. I called him on his lie, he apologized, and performed the needed work. The service manager did nothing but tell junior to "do it right."
The sale dept manager is pretty ineffective too. We went to look at a car, which were comparing to another by another manufacturer. The manager kept criticizing the other manufacturer's car, saying the SAME thing over and over. Was repetition his strongest card? Seriously.

My sales associate was Scott McAtee. He was very polite and receptive to what I wanted in a vehicle. I decided to go with a 2007 GMC Yukon Denali. While we were working on figuring out the best deal I could get, he actually got me lunch! This is unheard of!!! He took such great care of me and did everything I asked of him. When you go here make sure to ask for Scott McAtee!!!!

I was having an issue with a strange sound when i turned. they listened and knew right what to look at first, without even charging me. What I thought was going to be a huge bill turned into only a few dollars for some fluid. Thanks for everything

Amazing customer service and open late to fit anyone's schedule

I specifically asked to fixed the tire pressure gauge lights that was on since last tire rotation here as well as change the oil, oil was changed but not reset the oil light back to 100% and we left our truck there ALL day long. So disappointing and sloppy,

I operate a fire engine and was experiencing some major engine issues. Gmc 5500 engine is a big one and not too many repairs shops could even work on it, these guys fit us in and instantly started on repairs, not only that the mechanic Jacob educated us and gave us tips on what to do if problems came up again. We got in and were able to get back out on fires the same day, very satisfied with their service. Sundance Fire Suppression keeps going, thank you guys.

Something is seriously shady about this dealership, starting with the service center.
Trying to get a hold of anyone is a joke, especially when they screen calls and complain about paying customers in front of customers. Dan and the lady up in the front desk are always extremely rude and very unpleasant to ask for assistance. Dan flip flopped over causes of issues on my car, blamed them on me, very rudely told me I messed up by getting different parts (though it is a GM part), didn t want to explain things to me and refused to give us the codes we asked for and as it turned out, THEY WERE CLEARED WITHOUT PERMISSION! Dan kept trying to play ignorant with us, as to why things STILL weren t finished... I m currently waiting to speak to another manager to get things resolved ASAP, this is highly inappropriate for a place of business.
The collision center is just as big of a joke.
DO NOT SEND YOUR CARS HERE! I will not be buying another GM car either.

Keith Burnett was the best salesman I have ever had. He had everything ready to go by the time i got there. Drove home within an hour in my new car. Great service and friendly staff

The dealership is very unorganized and they never return phone calls

Nothing but great service at Jerry Seiner Chevrolet. Thanks for everything.

Worked with Kevin on a new car. Great customer service / responsive over the phone/txts. Finance manager was also helpful and gave honest opinions on how to approach. Also VERY good with COVID protocols when visiting the dealership. Will purchase here again

I bought my truck here which was a pretty good experience. The salesman was very friendly and not pushy, but after I've tried to take my truck to the service department with very poor results. The first time was for an oil change. They got it right in and it didn't take very long but they didn't top of any of my fluids. My brake fluid was still low and my washer fluid was still empty. Then while I was hauling my trailer up a canyon it started over heating. I took it in to them and they told me that someone forgot to put the radiator cap on tight. So they topped it off and put the cap on right. No problem after that. Then I took it in to them to have a new steering wheel sensor put in. A couple days after the lower dash cover fell off. I took it back in and they noticed someone had broken the clips. They were very professional and ordered a new part and installed it at no cost. Then I was having issues with my transmission and wanted to schedule an appointment for a trans service but wanted to speak with someone at the service department first. My wife and I called a few times and even left voicemails but never heard back. That was pretty much the last straw and we haven't been back.

Smooth process. Very friendly staff. Keith Burnett was wonderful to deal with.

It took 54 hours to get emission, oil change and windshield wipers. There was no communication as to why it was taking so long. Dan told me he would keep me updated. Didnt happen.

love going to jerry seiner. even when its as simple as a tire light they are quick and do it with a smile- sf

Sales agent made good efforts, but wasn't able to make us whole on the lemon he sold us. Three months later, the truck still sits at a GM dealer. They won't look at it, haven't moved it, and lie about repairs done to it. GM customer service will not return calls or emails. Have filed a claim under the Utah Lemon Law. Unfortunate this good dealer had to be the subject of GM's lack of integrity. .

This was such an amazing experience! I bought my first car a few weeks ago and I couldn t be happier with my purchase! Tristan really sat down with me and took the time to answer all of my newbie car questions and when it came time to talk numbers him and Keith did a fantastic job helping explain the details to me. Shane also did a wonderful job in explaining all of the warranty/extra coverage options and again answered all of my questions when I didn t understand why I did or did not need specific coverages. I was worried about buying my first car and not knowing a lot about the process because I knew that made me an easy target to be taken advantage of. Tristan did show me the car of my dreams that was within an affordable price for me however he did not waiver to show me other options when I told him I wasn t comfortable paying that much. Now I have the perfect car for me my husband and my dog and I could not be happier. I can t wait until I m finished with my masters program to come back and buy my self a graduation gift! My mom was so impressed with their customer service that she ended up buying a car too! This place is definitely worth your time and I highly recommended Tristan especially if you are a first time buyer like me!

To whom it may concern:

I want Jerry Seiner Chevrolet to know that there are two very great people that work here. Jeannie DuBois and Scott McAtee. Both made us fell very comfortable when we arrived on Friday 2nd of August. Both explained in detail when asked a question. Jeannie was great on the test drive with great information and witty conversation. Scott went to great length to help us with starting the financing. We had our hicups in purchasing the car, but we have it now and Jeannie and Scott should get a great compension for the extra time and energy they put into this sale.
Thank You for everything,
Steven and Louise Potter

Great to work with, fare pricing, and exceptional customer service

They always take great care of me. Tim the night service man is so nice and informative.

I called about a part to see if they have it, they said i needed to come down and look at the diagram to see what part it is, but that they have both of them instock. I went down there and was told, sorry the part has been discontinued. What The ?????? These people do a crappy job, or some of them don't do their job.

Always get the greatest service when it comes to automobile needs. These guys over exceed in customer satisfaction...

Third vehicle from Jerry Seiner in the family. Thank you for such a great business.

My sales person Jeff Palasma was awesome! Very knowledgeable, professional and courteous. The sales manager was also very helpful. Overall it was the most positive car buying experience I ve ever had!

2 hours and counting for an emissions test, with appt.

Nice facility with a great team and selection. You can't go wrong here.

Dropped our vehicle off way before our actually appt & they never called back to tell us our truck was ready. Our vechicle was at this dealership for 8 hours..had to drive back over to find out it still wasnt ready. When i got there i was told they put a hold on the vehicle....Like...
HELLO Jerry Seiner Chevrolet have you guys heard about returning your customers calls & informing them about their rides. I called 4 times throughout the day...left messages & no callback..
Id expect better customer service from this VERY EXPENSIVE LUXURY Dealership & better communication within their departments. Anyways...had to leave our ride over night there...because our oil change was never serviced...i hope tomorrow its ready.

I've always been wary of car salesmen, and the whole car purchase process, much less doing it on-line, but Jason Larsen of Seiner helped to redefine that stereotype.

I am writing in reference to the superior service I received from the team
at Seiner. I want to personally thank Jason Larsen for making my on-line auto-buying experience a wonderful one. Not being local to inspect the vehicle before purchasing it was unnerving to say the least. As a customer who had a ton of questions, it was quite refreshing to interact with a sales executive such as yourself who was well versed on the
vehicle (2019 Chevy Silverado 3500HD LTZ Z71) and who was also eager to answer all of my questions. Jason went above and beyond to alleviate any concerns or uncertainties that I had. Words cannot express how comfortable I felt from the moment I become your customer. You were willing to help in any way possible and were very straight forward with me. You have made me your long term customer. Honestly, this purchase was as simple as an Amazon purchase.

Jason's customer service is exemplary. I wasn't sure if I was going to fly to Utah or have it delivered to California. Either way, Jason was prepared to go the extra mile, he offered to pick me up at the air port, drive it to Las Vegas or have it delivered. He made certain that my needs were met and I was fully satisfied with the purchase. It was truly remarkable and a pleasure to work with Jason who is worthy of recognition and should be awarded for his outstanding professionalism and noteworthy attention to customer satisfaction.

Because of Jason, my experience at Seiner was excellent, I will not hesitate, and would highly recommend Jason and Seiner to anyone I know interested in a new car purchase. You have a very satisfied customer that will definitely return for future purchases. It was truly a pleasure doing business with Jason.

For anyone that is in search of a vehicle and lives anywhere in the continental US, don't hesitate, Jason at Seiner will take great care of you and make the whole transaction a seamless one!

Service like yours is rare in business these days. I wish you much success in the future. Keep up the amazing customer service!

Sincerely,

Deb
California

Jerry Seiner SLC and specifically Lance, make for the best car buying experience out there. They took such extreme care of my wife and I in helping us buy an amazing car. Thank you Jerry Seiner!!

I have worked with Lance Bradshaw each time I have purchased a car at Jerry Seiner. He goes out of his way to give me the best deal possible and always follows up with me to make sure I am satisfied with my purchase. He will also help me with the service centre whenever I need my car serviced. I always refer my friends to him.

James was amazing! There had been an issue with my appointment, James fixed the issue and was great to work with. He really impressed me by making sure I knew what the issues with my car were going as far to show me the filters that needed to be changed. He made a bad situation great and even inspired me to give a 5 star Google review.

It is hot in their waiting area. But their service department is good. I love their video analysis of your vehicle showing specific parts that need attention.

Jerry Seiner Chevrolet is a great dealership to work with, they work hard to keep a customer for life.

Just a "shout-out" to Keith the maintenance guy. I am a wholesale florist and was dropping my Izusu off for an emergency repair and was consolidating my fresh flowers in the back parking lot to fit on a smaller van and needed to empty water on the ground and was SCOLDED by Keith! He even asked if I needed a broom to sweep up the rose petals that were in the water I poured out. WOW! It is a good thing Marg and your service deptartment are so outstanding or I guarantee I would NEVER COME BACK! Thanks Keith for ruining my day!

Sales lady was very helpful thru the whole process. I will recommend everyone to shop with Karen. She went the extra mile!

Wow! Took a car back for an issue that was created when they repaired it last week and got to pay another $60!!! Won't fall for that mistake again.

A service I was told would take 1.5 - 2 hours ended up leaving me waiting for FOUR HOURS!!
I was not happy. The service manager was very apologetic, which I appreciate, but still... FOUR HOURS for a two hour service. Ggggrrrr

Keith, Eli, and Dan are all great! They gave us a great car at a great deal.

Love our new pickup Kevin H was very friendly and helpful getting us into the right pickup for our family. We will buy our next pickup from Kevin.

Had a great experience at Jerry Seiner's Service Department. I highly recommend them!!

I used to own a 2003 Pontiac Grand Am that I brought here. It had issues with with the security lock turning on and preventing gas from reaching the ignition. After several visits and near $1000 in charges, it happened again. I did deep researching and found out that there was just a fuse (AC fuse, GM electrical for you) that kept blowing. Replaced with an autoreset fuse and the car worked just fine after and I never saw that security light again. Their techs do a lot of guess work and not a lot of research from what this displayed to me. $3 could have saved me the grand I spent here. Do your research cause these guys won't.

Lance was fantastic from start to finish. He new everything about the car and helped us with any questions that we had. He also did a great job follow up with us even after we had purchased the car. Would highly recommend!

Jared called left a message saying I am approved when I called back I was told they are still working on it. I don't know why he would do this but I dislike liers

I got a call from one of the girls letting me know that they could do an appraisal on my 2013 ATS, I had no intentions of trading in my car but I said sure let's set up an appointment just to see what they could do for me.
Kelly Bolton was our salesman and he was absolutely AMAZING! He was very professional, kind, easy to work with and was not pushy. He worked very well with the Manager with numbers and prices that still fit into our budget. So in the end I traded my 2013 ATS and upgraded to a 2015 ATS.
This is my 2nd Cadillac that I have bought from this dealership and have GREAT experiences both times!!! The dealership is very clean, professional and filled with phenomenal people!!!

And just another note: Aaron Fowler in the Service Department is incredible.. He has always taken care of me for the past 3 yrs with my 2013 ATS, and I am looking forward to being able to continue with the incredible service with my 2015 ATS!

Again Kelly Bolton was so amazing.. he made us feel very welcomed and took great care of us! A very no pressure kind of salesman which made my experience even more enjoyable!! =]

Thanks Again,
Sarah & Jacob Hendrikse

Very helpful people, makes us glad to have purchased a Chevy Bolt

They're good people. A quick diagnosis, a consultation, and you know exactly where you stand. There's a cafe right on the premises if you decide to wait. There is memorabilia covering every available space. It's a dealership, a repair shop, an eatery, and a museum. What's not to like?

So Glen and I have purchased several cars in the past and I have to say that this was the easiest EVER! From the time we got there till the time we left, Max Dondelinger took the time to show us all of the different options and took the time make sure we knew all about the Tahoe we purchased. Also, sales manager Keith Archibald knew the type of deal we were looking for and was able to make it happen..
Highly recommend going to these guys for your next vehicle purchase!

Friendly greeting and excellent service ! Thank you

I was very dissatisfied with the fact that you guys say a diagnostic fee of $65.00 and the you come back and tell me it is going to be $240 to pull valve covers then $600 to pull cylinder heads, so I paid$65 for you guys to not tell me what was wrong with my vehicle. So I took it to Riverton Chevrolet the next day and had to pay another $115 diagnostic fee, but they actually told me what was wrong with my vehicle, I feel like I got screwed out of my money and feel I should not have had to pay. Riverton Chevrolet did not have to pull my valve covers or cylinder heads to tell me what was wrong, I only put 1 star because you can't put 0

I took my car in for an open recall and to get my headlights replaced. I was told it would take about 1.5 hours, but it ended up taking over 3 hours. I was also told that it would cost me about $180. After some time I was told that it would cost an additional $10-20 per bulb, but when I went to check out I found that the bulbs cost either $21 or $31 each depending on the bulb type. They did give me a $25 discount after I took issue with the discrepancy, but I ended up paying $60 more and waiting more than twice as long as I was told. I would have been fine with this if they had been honest with me from the beginning, but by the time I finally got out of there I was pretty irritated that I had been misled. I also overheard another customer complaining that their car had been there for days longer than they were originally told and that they weren't given clear updates on when they would actually be done, so it seems that this dealership has a wider problem giving their customers accurate information. I won't come back here for service if I can avoid it.

I have purchased my last 4 vehicles from Jerry Seiner dealerships and have always felt like I have been dealt with fairly and that I received the best price on my vehicle.

AMAZING service!! Was helped by Dan Long, he got me a rental car, explained warranties for the car, everything was so so smooth!! Thank you for such wonderful customer service, during a not so awesome situation (I'm busy and not having a car for a day and a half sucked, but NOT their fault, actually another Chevy dealership, but anyways) We will be back for sure, just hopefully not for car troubles this time lol (:

I took my Hummer in for a prepaid oil change and check up. I had an appointment. The attendant said I needed $850 of other routine maintenance. I said to go ahead and that I would wait for the vehicle. Over an hour later, the car was still sitting where I had parked it and no one had even looked at it. I canceled the service and left. A few hours later, I got a robot call thanking me for servicing my car there and saying that if I had any questions I could call their 800 number. They failed to fix my car but they succeeded in letting me know they didn't want my business.

The employees were nice but that's how they grab you. They had a car I wanted to see but couldn't find it, so they pulled out something else. I liked it, but I couldn't afford it so I declined and left. They decided to send my financial information across the country without my permission to find a bank to offer me a loan when I said no. All my mail has been for the last 2 months is rejection letters from banks I've never heard of.

I loved coming to this dealership. Elvin was absolutely fantastic. Having a family it was not always easy to find the time to get to the dealership, but they went out of their way so I could find the time to test drive the Escalade as well as decide which color and then purchase. I love my car and am grateful for all the help Elvin offered in making sure I knew everything about all of extras on my car. He has also reached out since then to make sure that I am happy and if he can answer any questions. Thank you for making the purchase of our family car so easy.

I am revising my review of my experience at this location. This is my first Chevrolet (2017 Bolt) and I have been pleased with the vehicles quality, value and features. In my last visit, I dropped my 2 year old car off to have an issue looked at. The issue was brought up before in a while I was under warranty and the problem took a little while to diagnose but was covered under warranty. The staff has always been courteous and very accommodating. I will follow up this review as my repair progresses.

Kevin Hemmersmeier was an absolute pleasure to work with. He went out of his way to help me try to get the car of my dreams and when my time frame couldn't pan out for it he helped me get the next best thing. I will definitely shop with him again in the future!

We came in for an oil change as well as immessions, tax and register...
We were helped by James (sorry I can't remember last name). We ask if the technician could also see why the lights on the passenger visor mirror wasn't working. Bulbs were ordered to fix this. The wrong size was sent. James went to get the correct size to hurry things along. We had already been there almost four hours. Second bulbs were wrong size as well. We decided not to try for new bulbs. Though we were there much longer then we expected, we were taken care of and kept updated by James. Because of his professionalism and customer care we felt at ease while we waited in the clean friendly waiting area. We will most definitely be back.

Bait and Switch.......... Would have had 1 star if it wasn't for the salesman named Tyler. I talked to the Internet Team Manager named Jonathan the day before I came in. I told him that I was interested in a particular vehicle and we set up an appointment for me to come in at noon the next day to take a look. I was determined to take that truck home that day. Jon told me to ask for Mark or Keith when I got there. When I arrived, neither of them seemed to care to help me. I was told the truck would be ready out front for me to take out for a test drive. Tyler decided to help me out and after 15 minutes of confusion he finally came out to say that they had sold that truck that morning. After the disappointment, Keith came out to tell me to look around for something else. They could have called me before I drove all the way to Salt Lake City to let me know it was sold. What is even more disappointing is that 45 minutes before our appointment at noon, they called to make sure I was still coming in to check it out even though they knew that the truck had already been sold hoping that I would buy something else from them.

While the management and I couldn't come to an agreement on a vehicle, I had an excellent experience working with Ramiro. His customer service exceeds anything I've ever experienced with a dealership. He worked with me to get me the information I wanted about a truck there even though I'm in South Carolina. Can't say enough about his communication and it was a pleasure to work with him.

Horrible service department. They do not return calls to customers. Service desk receptionist is rude and unhelpful to customers.

Do not let the bodyshop touch your vehicle. Its been a long time coming for this review. Person after person I speak with has had the same experience with Heather from the bodyshop. Worst service ever not to mention the lying about parts put on my truck. Spending useless money on badges for my truck therefore the important truck parts catagory suffers. Unbelievable experience. Had to take my truck back countless times. Finally i bit the bullet and had someone else do the work. Tired of being lied to about EVERYTHING involving my truck. I wish i knew about MVE back then.