N

Nick Zamantakis

4 years ago

Bait and Switch.......... Would have had 1 star if...

Bait and Switch.......... Would have had 1 star if it wasn't for the salesman named Tyler. I talked to the Internet Team Manager named Jonathan the day before I came in. I told him that I was interested in a particular vehicle and we set up an appointment for me to come in at noon the next day to take a look. I was determined to take that truck home that day. Jon told me to ask for Mark or Keith when I got there. When I arrived, neither of them seemed to care to help me. I was told the truck would be ready out front for me to take out for a test drive. Tyler decided to help me out and after 15 minutes of confusion he finally came out to say that they had sold that truck that morning. After the disappointment, Keith came out to tell me to look around for something else. They could have called me before I drove all the way to Salt Lake City to let me know it was sold. What is even more disappointing is that 45 minutes before our appointment at noon, they called to make sure I was still coming in to check it out even though they knew that the truck had already been sold hoping that I would buy something else from them.

Comments:

No comments