Jackalope ranch Reviews

Came here while the place is very beautiful and green I thought the service was a little slow. The food tasted good and came out in an efficient manner once ordered period very nice bar and check out the wooden motorcycle as you walk in

Went for bingo, staff was extremely nice, beautyful place.

Nice place, but pricy (IE: $15 burgers), service was slow... Not sure, but either a lot of people were dining on their patio for lunch, as it looked most of the wait staff were taking food outside vs inside.

Lunch menu had no Italian food, despite Yelp listing as such... They are a BBQ joint.

Good food! Wild Berry Sorbet is the best I ever had!

Really nice location with beautiful gardens. Kid friendly. Drinks reasonably priced and good variety. We had the buffet. My two friends loved it and there was a great choice ...but I thought the prime rib and lamb were not great. Nicely cooked but a bit tough and lacking in flavor. Still worth a visit. Check price though as more than we expected.

Server too slow. Have to wait for server to come to our table, no good

This place sucks its over crowded over priced and the service sucks overall it sucks

Not our favorite. Very noisy and have had marginal service. But it is an interesting place and seems to stay quite busy.

Food was good, terrible service. Very slow and kids running around. Nice atmosphere but wouldn't go back

It was beautiful, warm and inviting. Great food too!

The grounds of this place are amazing. Going back tomorrow to check it out in daylight.

Beyond good...many places to dine in area....but this place is legit.

I want to love Jack Alope but they're inconsistent weird staffing and I don't know what to say about them I'm just sad that they're not working up to par.

It will never be the same without one of the most gorgeous servers..Mrs.Hope!! Beautiful hispanic/indian women ....since then They lost customers half in the valley for making the stupid decision ...the service has jus went down hill....jackalope will not be advised a go to place in my book

This is awesome place and amazing, The food and drinks are good, but the atmosphere really makes the place special.If the weather is nice, the outdoor seating is beautiful. It has heat lamps and a fire pit on the patio area. Cool place and relaxing.

Very bad service, food was cold took one hour to get drinks

The happy hour menu is great. We ordered off their regular & bar menu - tacos & ribs. Both were very good.

Overpriced food and beverage. The food was meh and for the price blah. The ambiance was good like a fancy claimjumper. The live music was awful. The musicians were tone deaf.

We hunted for 10 minutes to find someone to seat us. While taking our orders our waitress a. Reached to her behind and scratched her butt crack; b. Put her hand through her hair 3-4 times; c. Scratched her neck; her eyebrow; rubbed her face - yechk!!!! The manager was more worried about offending our waitress than pleasing the customer. If we hadn't arrived at 9:50 pm, we would have left. Frankly, he should have done something, adjusted our bill. Clueless. Never to return.

Loved the food and the company I had lunch with...the waitress was awesome and the food again was BOMB

Service and the food are excellent! Highly recommended!

Great restaurant, beautiful views, yummy food and great service! Came for a late lunch, had to wait about ten minutes but it went by fast when your looking around at the gorgeous grounds.

Been going to Jackalobe for over 4 years. First two years were great. Now there is no consistency in food and prices, and service has badly deteriorated. The spicy tacos were not spicy, and another dish was not listed as spicy came hot enough to to burn your tongue off. Waitress was totally disinterested. Gave us a bill for $89 when ours was supposed to be $29 (nice try!). Not apologetic just slapped the adjusted bill down. The architecture is nice, maybe should just do tours and forget about the restaurant, judging by how few people were there.

This is a nice casual place to relax and take friends. It is appropriately priced for the atmosphere. Super place to take out of town guests

Great atmosphere, outstanding food & service!
They make it their business to ensure you have a wonderful time!

Went for happy hour. Had to wait minutes for a table even though they were very busy. Took a few minutes for waiter to take our order but overall a great experience.

It was fabulous , 3 course happy hour dinner wonderful, atmosphere by the bucketful .

Very poor service. Food was mediocre. Not terrible, but barely adequate.

Enjoyed an awesome early bird dinner on the patio here. Great food great service

Great food, kind and pleasent staff.
While in the middle of our dinner there was a power outage in the local area, which left the entire Restaurant without electricity for about 20-30 minutes. Through the darkness the staff stayed calm and pulled together as a team to make sure the costumers needs we're being met. The manager, Cesar, personally checked on all the costumes offering assistance and reassurances. Great recovery for what could have been a desaster.
We will dine here again, even in the dark!
Debra

Good steak and brisket. Family friendly atmosphere. Many gluten free options.

Great BBQ. Atmosphere outside is lovely, with pretty gardens and live music. Service was attentive and helpful.

Casear salad was great. The gaspacho soup was outstanding.

The food is the only good thing at this restaurant. The worst service & management. I will never recommend anyone to this restaurant. One of the worst experience ever. The server was as bad as she could possibly be. Took her twenty five minutes to take our order and the food took an hour. One of the female manager had to go ask about our order in the kitchen after overhearing us after an hour of waiting. We left the most careless server $1.00 tip.

Run away as fast as you can. Food is mediocre at best. Service is some of the worse I have ever experienced. The servers clearly don't want to be there. The prices are insane for what you get. They boast of 14 hour smoked meats but no smoke rings? Clearly they meant 14 hours in the oven. Tons of potential, great location but management and owners lost their way.

The grounds and building are beautiful, but when you sit down at the table to eat it ends there. The food was sub par and the service ok but the managment is in need of some training.

Food is ok. Service could be a hell of a lot better.

Beautiful views, great service and amazing food and drinks. Try the calamari

Beautiful exterior garden. Worth dining outside. Inside has a log cabin feel...

Beautiful place. Phenomenal food and service. Highly recommend visiting

Amazing outdoor space! Great drinks and lively salads.

I was going to make it a two star until I stepped into the soggy french fries on the ground. It's not hard to check around the table and sweep it up.
Service was adequate.
I never usually trust a place that has their own merch. Too gimmicky. I was right. They would be better to boil the t shirts and hats and serve those.
How this place has so many 5 stars tells me one of two things. People have no idea of good Barbeque or the desert heat has dried out everyone's taste buds.
Skip it. There's an In N Out down the street. The food will be better.

Great atmosphere and spot for large groups or families. Service can be slow.

Excellent food and service. Plus it is a beautiful place... it's not your typical restaurant.

Excellent food..excellent atmosphere..excellent service...

I have been here many times before. It is, one of the better restaurants in the area. Not to mention most beautiful.

Amazing outdoor dining with water falls, huge lawn and great food and service. Definitely coming back!

Quality of food was great, but was a light lunch day.

Chop House at Jacklope.Food was excellent...from lobster to jumbo shrimp cocktail. Setting is lovely and staff very helpful. Out of the fish we wanted .

This is a great restaurant to share a meal with a special friend. Great atmosphere.

We celebrated our grandson's 5th birthday here on a Monday evening arriving about 5 pm. It was beautiful weather and we wanted to eat outside on their beautifully landscaped patio. We expected a long wait since they don't take reservations for patio dining. To our delight, we were seated right away. The place quickly filled up after that so we came at a good time.
We ordered tri tip steak dinners, bbq pork sliders, wedge salads and baked potato for the adults and chicken nuggets and fruit off the children's menu. The drinks were wine, beer, coffee and a watermelon sling cocktail.
The atmosphere was charming and the service was quick. The food and drinks were a mixed bag. The watermelon sling was, although delicious, mostly ice (for$12) and the salad had a long black hair in it. The sliders, French fries and tri tip dinners were good, as was the wine and beer. The complimentary ice cream and cookie with 1 lit candle fir the birthday boy was a great ending to the meal. We will probably return, just for the ambiance.

BEWARE! If you have hours to spare and like mediocre food this place is for you!
To start they lost our reservation (there were 8 of us) and it took 3 people to find it. Took wayyyy too long to take our order and deliver our drinks. TWO hours after we were seated we got our meals (2 received their meals a half hour before the rest). It was freezing cold inside. Had to ask for the manager twice before he finally came to the table. Food was delivered cold and not to specs (med. rare was well done) - salad dressing watered down. A complete disaster from the moment we arrived. The hostess said they were super busy every night and our waitress told us the chefs were backed up. Seems to me if they re that busy every night they should be able to handle their timing and meal preparation. There are sooo many restaurants in the area that there is no reason to eat here. You ve been warned!!!

Excellent steak house, had tacos and BBQ too. I'm Celiac with hella food issues and the staff went above and beyond figuring out what I could eat.

3 restaurants in 1 building. Chop House expensive but Bar, outside dining and regular restaurant much cheaper. This mainly a BBQ place. Great atmosphere.

The ambiance, the food and great service make this a great place to dine on special occasions!

Service is mehhh. Food is mehhh. But the actual restaurant it self is huge and the outdoor area is beautiful!

Happy hour apps were terrific. The building alone is worth the visit.

Delicious food, beautiful place a d their portions are really good

Beautiful scenery, wonderful service, great buffet. Can't wait to return

Food was good as usual, ( we were here last year too)...BUT, all four of us agreed service was horrible!... some of the worst times ever seen, nobody really seemed to care!

Nice restaurant, we were on the Jackalope side and the food, service, and atmosphere was great. Chris was helpful and let us sample a few of the the Jackalope winery varieties

Great atmosphere. Server Mae did a super job, made us feel very welcome. Great food and beverage selection. Visited both lunch and dinner.

Super great. Atmosphere, service, food, drink, friendly, scenery, landscaping. All top notch.

Nice setting an atmosphere. Food was good and the staff was friendly. They need a better street sign as the restaurant is easy to drive past at night even when you are looking for it.

Truly beautiful location with attention to detail both inside and outside. Fast and efficient service. Great meat and fries. A little expensive, but worth it.

Great atmosphere. Place was slow when we went but service was slow. Wasnt particularly impressed. To each there own. But great atmosphere.

Beautiful restaurant. But pricy for the food they served. Food was far from impressive.

Love their happy hour menu, they were packed but we were served quite quickly!

Went for lunch and sat outside on their fabulous patio. Service was excellent and food was good. Fun time!

I visited Jackalope Ranch on a a busy Friday night for my Mother's birthday and I was not impressed with the service or the food. Upon arrival, we were told we would have to wait 25 minutes for a seat inside even though we had a reservation. We sat outside instead as there was a fire and a lot of heat lamps - however, they ended up turning a bunch of them off as fewer people were outside leaving us quite cold. The service was incredibly slow, with the server barely checking on us. We even had to resort to getting up and looking for a straw in the restaurant at one point as the server had forgotten and was not coming around. The server was quick to point out the "bad" dishes on the menu - although I appreciated her honesty, I don't think it represents the restaurant well. The food that arrived was less than stellar - the bbq meat was drenched in bbq sauce and was dry. Overall, our family of 6 were not happy with the experience and will not be returning.

Food presentation was not too great, nor the flavor. I ordered the nachos and got a disaster plate. My brother ordered the steak and after seeing that it was a hanger steak at 7oz for $30!? I mean really? The streak was ordered at a medium rare and it came to the table medium. The veggies were under cooked and you could clearly see that they used powdered product for the sauce. The only item that tasted good were the potatoes. I think the extra charge might be the atmosphere because I don't see how any of the food should be at that cost.

Food great . Perfect outdoor dining, they seemed to be a little short handed with staff.