I visited Jackalope Ranch on a a busy Friday night...

I visited Jackalope Ranch on a a busy Friday night for my Mother's birthday and I was not impressed with the service or the food. Upon arrival, we were told we would have to wait 25 minutes for a seat inside even though we had a reservation. We sat outside instead as there was a fire and a lot of heat lamps - however, they ended up turning a bunch of them off as fewer people were outside leaving us quite cold. The service was incredibly slow, with the server barely checking on us. We even had to resort to getting up and looking for a straw in the restaurant at one point as the server had forgotten and was not coming around. The server was quick to point out the "bad" dishes on the menu - although I appreciated her honesty, I don't think it represents the restaurant well. The food that arrived was less than stellar - the bbq meat was drenched in bbq sauce and was dry. Overall, our family of 6 were not happy with the experience and will not be returning.