Itsu Reviews

You know what you get with Itsu. Had this as a quick bite before heading to an event. Filling and tasty.

Great tasty food. Excellent standards and presentation. Way too expensive for what it is.

Good for you food. Interesting flavour combinations. Quick service and quite trendy place to eat in.

Great selection of food. Served very quickly and tasted great.

Really surprised how cheap the food is. It's also very tasty, loved the sushi and noodles.

Great service. Clean and organised. Decent prices. Never too busy. The food itself tastes great with a range of offerings. TIP: They make everything on the display area half price 30mins before close.

The chillie chicken noodle soup is just delicious and just right for this winter weather. The staff are very friendly!

Plenty of vegetarian and vegan options, healthy and tasty

Beware, they put SUGAR in the miso soup, the staff themselves claim there is no sugar in it (why would there be, right? who puts sugar in miso soup?!) but as they are very helpful about printing out ingredients for you upon request, you can get it in writing.. Very disappointing.

Very busy at lunch as you would expect but some of the food is semi cold, e.g. Ordered the dumplings and they were not hot when started eating them. They must have been made awhile ago and been kept warm. Never seem to have the seed pot, that's one of the best free extras!

My default lunch destination for the past 2 months. It sometimes feels odd to go to the same store and pick up the same food. But, nothing to beat it. I must confess I've lost a lot of weight.

Read every word of on the menu for the thai rice bowl and the cashier could not figure out what I was ordering. Baffling experience.

Love Itsu, food always great and always feel healthier after eating / getting takeaway lunch from here.

I ordered food from your shop last Saturday and I was served with the young girl with short blonde hair. I think her name is Courtney. She was very nice she answered all my questions and recommended some food I might like. Good food and definitely go back soon.

Very good food but a little on the expensive side - the zen water would be nicer if carbonated.

Good place for some lunch. Not the biggest portion but it taste good

Great place! I ate sushi for the first time and I really enjoy it! The store manager Alexandra introduced the concept and convinced me to try it. Wonderful experience and great service from Alexandra. Best wishes from ITSU Southwark.

Great location, great food. Warm thanks to Alexandra, the manager for kindness and professionalism. Enjoyed it !!! I kindly reccomend it. It is both tasty and healthy. Do not miss it!

Great for budget conscious people. 1/2 price everything from 20:30-21:00

Good selection of normal itus food, nice staff. And a lot of indoor seating! At 8:30PM every night they do 50% off their food.

Beautiful food particularly the Thai rice dish
Beautiful service beautiful people beautiful food
Itsu changed my view of food on the go
It can be delicious and healthy

Options are bit less. But you'll get same Itsu taste. Takeout is cheaper, for dine in you need to pay but more. Good place for quick food if you like Japanise food.

It was terrible. Im a Wasabi customer so Im familiar with sushi to go and didnt have big expectations, but itsu turns out to be the next level of horrible. I had dry and hard gyoza dumplings and some tasteless sushi rolls. Wanted to spice More

First time consumer of the Itsu food but was pleasently supprised. Great healthly food would recommend

I gave three stars out of five because personally the food did not satisfy me very much being typical Asian but for people who like it it is a not very crowded place and the choice can fall on both pre-packaged and freshly prepared dishes and is not excessively expensive .

First class service. Outstanding Japanese. A must for anyone visitng London...

Convenient, quick, good portions. Not cheap though.

Obamarama is a good choice, if you like sushi that is.

Really good branch with wide variety of foods for reasonable London pricing

Good food but relatively overpriced. Wasabi just down the road (in London Bridge) is a better bet if you're not looking to eat in. All food is discounted 50% every day at 8:30pm which makes this even better, if you can get there before the crowds!

Yeah it's okay. It's itsu. Same as any other itsu in any other city. You know what to expect

Nice range of hot and cold dishes to suit all appetites. Quick service despite popularity at peak times, healthy food and transparent labelling

Walked in, waited to be served for almost 5 minutes while staff messed around with what looked like a Deliveroo order, completely ignoring us and other customers. Left items on counter and walked out.

Otherwise, a terrific visit.

Very spacious and the staff are nice. There is also 2 entrances and exits

Delicious, healthy food with plenty of vegetarian and vegan options.

Good sushi, but I don't like their new menu. The Tuna & Salmon Tartar with salad has gone, replaced with something much more fussy. The coconut chocolate pot is nice though.

I love sushi and Itsu is great for a quick bite. I wouldn't go at lunchtime as it's very busy (unless your getting a take away) but for a quick healthy bite to eat it's pretty decent

I always thought this food was to healthy, well it tastes good so who cares.

Had the newest rice and chicken meal, it was filling and tasted very nice. It had peas, beans and thinly sliced carrots. The tables were clean as well.

Not overpriced (surprising for a venue inside the airport), friendly and attentive staff. Menu includes a wide range of sushis and mains. There are few confy sits with booths or regular pub type sits. A very good place for a meal on the go, I'll definitely stop again on my next trip.

Decent sushi for a chain, especially if you get there for the 8.30 sales. Good choice, fresh and efficient staff

Good sushi at reasonable prices, excellent for lunch.

Can't get enough of the potsu! Always add dumplings and hot sauce for a perfect meal.

This is a bigger branch, seems more variety also love the area

Good branch!
Staff is polite and always smiling.
Asked for help on smoothie, got a taster, loved it, bought it:)

Been many times and always seems to hot the spot. Good sushi when in the mood but on cold lunchtimes, their hot rice pots are perfect. The Thai one just out does the teriyaki unless you crave that sweeter hit. Can't ever go wrong with pickled ginger with pretty much anything.

I tried the chicken noodle soup
it was just perfect

Sushi is good but I'm not a fan of miso and udon. In my opinion they use too much ginger.

It was outrageous. I generally by in wasabi and it is always amazing. Itsu was horrific. It was like a scene from a horror. Dirty, bins not taken out, horrible customer service. The woman who served me couldn't speak i persume. When it comea to food, I am not sure if the company knows what actually sushi is. And they have no idea i guess that wasabi is necessaryfor sushi to taste amazing. It was just the most disgusting thing i have ever eaten. I cannot even call it sushi. Plus lack of toilets in a place which is practically a restaurant. Even McDonald's has toilets. For God's sake people, stay as far awau from this place as possible. I'd rather give this 9 pounds to a street musician, who can't sing or play.

Super friendly staff and plenty of seating available

The food was great, personally I would recommend the vegetarian sushi over the sushami fish sushi.

Itsu will not customise your hot dish no matter what! Really?

Great, healthy food choices, fast service, and plenty of room to sit and eat. Itsu is fantastic!

Friendly and helpful staff, healthy and delicious food! The chicken noodle soup is beautiful. Why can't we have this in Canada?

Franchising specialized in sushi and similar. The product is definitely good both for the price and for the fact that it is packaged, naturally nothing to do with that of a good seafood restaurant.

It's okay for a quick and relatively cheap lunch break, it was not too crowded and there was room to seat.

Fast service and a relatively good variety. Had chicken noodles and it was alright, nothing to write home about though.