InterContinental London The O2 Reviews

This is a fantastic venue and Hotel! Highly recommend it.

My husband should book more nights her for us. Loved the whole experience very professional staff, really helpful. Could get used to it.

This review will be updated accordingly in the next few days as I continue my stay here. But what is missing here so far is: the universal electrical outlet that is located in the desk by most of ICs I have stayed in where you can plug any form of electrical plugs from different countries. 2nd, the light kill switch next to bed that supposed to turn off all light is skipping the desk lamp, which if turned you requires you to step out from bed and switch it off manually. 3rd, for some reason they restrict the A/C temperature scoop that you can chose inside the room (it will not go below 22') so you need to call up and the lower the temperature for you remotely. Otherwise this hotel is spotless clean and modern, new, contemporary, with professional staff and all the perks you would excpect from IHG and specially if you are an Ambassador. As being said regarding new, it still has the paint and finishing smells inside the rooms which is annoying and should have been taking care of before opening.

Great hotel. Beautiful views from the bar on 18th floor...very clean and superb staff.

What can I say. Amazing hotel one of the best in London. Would highly recommend this hotel to anyone.

Convenient to The O2. 10 minute walk from the tube. Good business hotel.

It seems like a nice hotel but a bit far out from the city. Would be convenient if you were attending an event nearby at the O2

Very nice, I especially like the ice next to the sauna

Relaxing weekend night stay. Much needed as we weren't feeling too well. Thank you to all at the club lounge for looking after us

Absolutely superb! Stayed all over London and this was our most pleasurable experience.. highly recommend!

Attended only the Peninsula Restaurant as a three course meal with a glass of champagne had been received as a gift. On the outside the building is not the most attractive but inside the decor is lovely and the staff were very helpful. The food was wonderful.

Very nice experience. Staff generally very friendly and helpful. Rooms were spacious, clean and well appointed.

Stunning hotel! Staff all very friendly always greeted with a smile. Enjoyed thoroughly. So convenient for a gig at the o2 highly recommend.

Beautiful hotel! The spa was very relaxing, luxurious and clean

Went here for the Gartner summit. Typically nice (typical for intercontinental)

Fantastic new hotel next to the O2. Parking should be free though!

Hotel could not fault but breakfast absolutely great choice but the hot food bearly warm

Lovely hotel in a great location. Just a few minutes walk to the underground. You can get to the O2 through a special passageway too so no need to get wet! The rooms are spacious and well equipped with tea, coffee and toiletries. Breakfast is plentiful and worth every penny. Staff are polite and helpful. The Peninsula restaurant is fabulous with fantastic views across the river.

Excellent stay. The staff were very friendly and helpful. Lovely rooms, excellent food
And good car parking

Nice, clean spacious space with very polite and friendly staff.

Seamless friendly efficient and attentive service. No prob adapting their menu to suit my vegan tastes, a rarity in london!

Overall great hotel. Shame the bar is shut on Sundays.

Absolutely epic, rooms are amazing, staff amazing, breakfast you guessed it AMAZING.

Super technological hotel in Greenwich near the O2, it has all the necessary comforts. Wide and varied breakfast.

I was surprised with afternoon tea followed by Swedish neck, shoulder and back massage which was amazing.

During afternoon tea we were waited on by Catalina who did a fab job tending to our every need. She made our first experience there perfect by recommending different tea I might like which I did and nicely answering all I questions. Catalina and the other staff also sang Happy Birthday to me and provided me with a small dessert. I thought this was soo cute. Special thanks to them all!!

The massage was great too and I left feeling a lot better than I arrived. Will definitely return again.

Amazing hotel with exceptional staff and attention to detail exceeding 5stars. The views from room and. Sky bar (top floor) will blow your mind.

There for a conference. Really good facilities and capacity with attentive staff who worked really well with the event team

Love coming here, the service is really good. The welcome in reception to the team at breakfast in the morning. The rooms are really comfortable and spacious with great views. If you are coming to London for a concert and want to stay in a great place afterwards this is for you. As there is the new Icon outlet in the O2 and Sky studios you can do loads of shopping, leave it in your room and hit the concert. Dont forget to go on the Emirates cable car and on the Thames clipper boats to see London at its best. I was on the 9th floor in 919 and it was a good room.

Lovely location. Courteous staff. Amazing bathrooms. Like really smashing-awesome bathrooms.

Great place to stay if you're going to a concert at the O2

Great venue for corporate events. Staff friendly & helpful. Food excellent. Perfect location for the O2.

Really nice Palace, staff is lovely, if you want to go to O2 arena it is the best location

Very nice and clean, very short way to the o2 areana and also a shuttle service to north grenwhich station..

Shout out to Rob our transfer driver for keep us out of the rain and giving us directions

Nice and modern hotel. Large room with beautiful view of the city. Hotel is pretty much attached to the O2 Dome.

Lovely venue, modern and tadteful decor. A great dinning experience, staff were very attentive. Afternoon tea is recommended, would definitely visit again in the future

Wow wow....but quite expensive in the bar good location

Fantastic 5 star hotel. 2 minute walk to The O2, 5 minute walk to North Greenwich Station which will take you to all destinations in London. The service at the hotel was great, so friendly and helpful, really attentive. The indoor pool and spa is just brilliant, the pool is large with a jacuzzi pool, sauna and steam room. Very plush. My son and I enjoyed it very much. We had a superior deluxe room with river view. Huge, spacious and very much 5 star. Good up to the Sky Bar on the 18th floor for breathtaking views of The City! Will definitely visit again.

As a Filmmaker Who films in Central London often this Hotel is great on may levels for me and my crew when not working solo. It has a decent parking area on site and local to underground station. It has an array of facitiies to help relax after a long day of filming and also a great place to host meetings and give presentations with its huge hall. Its very pleasant throughout the hotel in design. The standard rooms are a little on the small side but the higher tier rooms are more comfortable especially when I have bags of equipment. James Martini Films gives it a thumbs up for quality and convenience!

We can't wait to return our best stay we've had in London compared to Hilton's and other hotels this by far was the best. The staff were amazing the room was outstanding and we had such a wonderful stay we can't wait to return

Nice modern hotel with great facilities. Great views of Docklands across the Thames. Close to the jubilee line tube.

Very helpful consierge....saved me from missing the boxing recently

Top quality hotel we stayed in a suite on 15th floor literally overlooking the O2 for Ed Sheeran concert. Chef's menu and drinks package in the brasserie was good

Great views, friendly helpful staff and amazing rooms

Great breakfast and brilliant service. Food and drink is very expensive but suits the setting

The location is a very nice place. I love the settings and atmosphere inside. It was a good experience

As far as only ok with such a hotel one could expect that the room doors neatly close and you do not have to look at the air conditioning. See photo

Was there for a professional event. The lighting and sound was really well organised. The bathrooms were very clean. The staff providing food were helpful and provided fresh food constantly. Overall very positive experience.

Great Hotel with amazing amenities and easy access to the O2. You can find nearly anything to eat and do at the O2. Easy access to the tube and Emirates Sky Car. If planning on staying here it's about 1-1.5hrs from Heathrow Airport. London City airport is very near by and probably makes for a better arrival airport.

Realitvely nice accommodations. Housekeeping seems to be missing the small details. I.e. no shampoo, very dusty fan guard in bathroom, etc. Dinner in the brasserie was good as expected.

Had a fantastic time at the hotel. Had a Riverview suite which was outstanding. Best service receiverd from a hotel, very welcoming and helpful. I would recommend and return myself.

Had a very good experience the view was amazing. The room was spacious. Staff were friendly and helpful. The food was beautiful and fulfilling.

One of the best hotels I've been to. Proper 5 stars! Well done Mr Arora!

An excellent evening with great service amd fabulous cocktails. The veiw is totally worth it.

Well located, good conference facility. Dinner very nice and excellent staff

This is a lovely big hotel with unbelievably friendly staff, and don't get me started on the breakfast buffet - it has a fantastically good range of hot & cold foods, cereals, fruits & drinks.

The room I stayed in was extremely spacious with a large, comfy bed, in-room tea & coffee machine, and the biggest bathroom I've had in a hotel. Good views out to London and The O2, too!

I wish i could have spent more time here an awesome hotel super friendly staff and great food

Great hotel, excellent service and lovely restaurant and eating areas. Modern, bright and huge selection of drinks in both the clipper and sky bars. Dinner service very slow but great food. 2 minute walk to the o2.

Excellent service, room was very clean. Would recommend to anyone.

My boyfriend and I just had a 1 night stay here after a show at the O2. I booked the show before Christmas and unexpectedly my boyfriend had an operation on his ankle 2 weeks ago and is on crutches, he was still determined to go so we decided to stay here. The staff were amazing, they got us a wheelchair to borrow around the hotel as he was struggling quite a bit, they phoned us once we got to our room to make sure everything was ok and if they could do anything else for us. They upgraded our room and we ended up having an amazing view over Canary Wharf. The room was lovely, more than I expected. I will be recommending this hotel to everyone I know if they plan to go to the O2.

The main reason for staying at the hotel was for the spa but as the spa reception would not answer their phone we was not able to get the twin appointment that we wanted and since sending an email to voice our disappointment we have not received any reply.

Second stay at this hotel. Although it can be expensive at times, it is a great hotel with great facilities and service. It has a walkway from the hotel directly into the O2 making it an ideal option if attending an evening event at the O2. Lovely restaurants and a great bar on both the ground and 16th floor with views if the river Thames and the Canary Wharf skyline, coupled with the outlet shopping within the O2 itself make it a good base.