InnerLink Reviews

Very professional and friendly company. Awesome products ,prices and service what else could you ask for?

We had a great experience using Innerlink to set up our t.v., headphones ,
And sound equipment on Sanibel. Dan was delightful and his employee who came later to make some repairs was wonderful. Strongly recommend
Innerlink

I've worked with Innerlink a number of times and they've never disappointed. From my home alarm system to my surveillance and cell phone booster. No need to call anyone else.

Very thankful for choosing this company. They go above and beyond to making sure you are 100% satisfied. I cannot thank them enough for their amazing service!

David was my tech. Very personable and professional. I would highly recommend this company based on David's service.

Super good people to work with. Office girls are very helpful. So glad we went with innerlink.

Excellent explanation of personal choices and fast install services. Most importantly is after sales service. If you have a problem or forget something explained earlier, you are not sent to a phone tree. Prompt return calls from expert staff to solve the problem. Very happy. Had other services in the past.

Highly recommend! Got a great deal on In-ceiling Subwoofer and outdoor speakers. Turn around was quick. Owner himself stopped out to check all settings for maximum performance. Using them again soon for home security!

Great technical support and professionalism! Dan and James were both knowledgeable and professional. I highly recommend Innerlink!

Our technician James was knowledgeable, friendly and efficient. Came on time and completed the job quickly. Answered all my questions and left work area clean. I would recommend Innerlink Security for their prompt, polite service and expertise.

Installed a 4 camera wired security system with DVR at our Cape Coral home. They provided me with several options with pros and cons of each making for an easy decision. The installers were great. Couldn't have had a better installation experience. They cleaned up after themselves and you have to look hard to tell there are even cameras installed outside. I was given instructions on how to use the equipment and setup for phone access to video when away or to see alerts. I had one issue with a camera three months after install. They came out, determined it was a bad camera and had it replaced at no cost in two days. I would highly recommend them to anyone looking for a security camera system.

Excellent local company to work with. Friendly and helpful team. Would highly recommend.

I have a neighbor that is potentially dangerous and unstable. The police have suggested I have a gun (I am 71 yrs old)!!!!! Instead, I had Innerlink Security and Sound (Dan) install a security system with video, microphone, night vision etc., and the wack-a-doodle is now on notice that any further damage to my property (in the middle of the night) or the never-ending threats/ harassment to my landscapers and other professionals that service my property I will be NOW have video proof and as such it will be turned over to the police and prosecutor's office as evidence to support criminal charges; AND that I will use this evidence to sue him in civil court. My 9 months of terror are over (thanks to Innerlink). He stood in his driveway and watched the Innerlink company installing equipment. He has been quiet ever since. Life IS good... and, I owe a big thanks to Innerlink! BTW: this same nut-bag threw a 5 gal bucket of water on his neighbor on the other side (over grass shavings) and then in the middle of the night he bleached that guy's front yard (no witnesses only leave the cops helpless to do anything about it)... that neighbor has also installed a video security system!! So, if you are thinking you need to buy a gun.... get a security system first! Call Dan!

Best service! 5 stars all day long. Honest, trustworthy and very professional. I highly recommend.

Researched several companies to install and customize my homes television and stereo system throughout the house. The entire team from Innerlink did a great job, from specifications and quoting through installation. Hats off to a Lindsay in the office as well. They put me, the customer first which was appreciated. My family is thoroughly enjoying our new house entertainment systems. Thank you! Tim George QW Resident

Great quality equipment. Returns calls right away, very knowledgeable, walks you through any problems that can be handled over the phone. Would definitely recommend.

We met with personnel from several alarm security companies; many tried to build systems that were extremely expensive and were way beyond our expectations or needs.

Dan, the owner of Innerlink, took the time to meet with us almost immediately, understand what we were looking for and designed a system that matched exactly what were looking for with options to add and grow the systems as we desire in the future.

Innerlink's installers were extremely courteous and professional and came out to install our entire system within an extremely tight schedule because we were going away and wanted our new home to have the alarm system completed before we left (no other company, especially the larger more well known alarm companies were able to make that level of commitment). After the initial installation there were some issues which the installer's made us aware might be the case in the early stages of a new installation, but Innerlink's support team really stepped up to the plate and had a support technician come out on short notice and he spent hours going over and fine tuning various components and didn't leave without explaining everything that he needed to do. We were able to go away without the concern that our system wouldn't function properly because of everything that Innerlink did for our installation.

We definitely made the right decision by choosing Innerlink.

The customer service would be rated a ten Stars! We are so pleased with the Superior service and the knowledgeable technical side which they have been providing us for almost 6 years. TY Innerlink and GOD Bless ALL!

Dan was here when he said he would be and his guys did a great job in teaching us how to use the equipment. Thanks Dan

Best products and service in town for Security, Sound and home automation! I definitely trust Dan and the Innerlink team! They are awesome people! Plus I like keeping it local and supporting SWFL small businesses!

Innerlink Security has been great to work with on numerous projects. Great communication and coordination.

Local, fast and friendly. Professional installer did a great job replacing the retail junk that was installed on my new house by the builder. Really responsive of an issue, which was no fault of theirs. I 100% recommend this company for your CCTV/NVR needs.

Great, honest, reliable company. Would not think of going or recommending anywhere else! 10/10****

Friendly, knowledgeable technicians! Wonderful office staff! Great Company!

Innerlink and Dan's crew is very professional and performed quality work with quality products. I would recommend them.

awful experience
company was here on December 21 to install a TV and soundbar.
they had to hung down the old TV and when they did it, they damaged the optical output of the old TV.
company and employees were denying that damage.
so i contacted amazon and they gave me a refund.
now after 4 weeks i found also out that they havent mounted the soundbar properly.
instead of using the brackets they just put it ontop of them.
now that has to be redone.

Good, friendly and prompt service. Always reliable.

I have used Dan and his team on both my personal house and commercial properties in FL. I am a builder/developer in Massachusetts and wish Innerlink was up North. They are outstanding to deal with and have the technical expertise to handle any issue. I highly recommend them.

Great friendly staff and knowledgeable about their products. They know exactly the right things to install and keep my budget.

We have used interlink for our home security for several years and have been very pleased with the service and professional staff.

The techs are knowledgeable and friendly as well as efficient.

Interlink installed all of our equipment when we built the house in 2014. It was always under repair. They installed outdated equipment, didn't wire a keypad at any exit. Had all the televisions working on the same channel.And that is just the tip of the problems. We have since hired a reputable company and are resolving some issues that we can. However the initial wiring is unrepairable. I would never recommend them.

I had Innerlink install a tv, sound system, and security in my home. I'm very pleased with the products and service I got from them. I now can control all with my phone. I would recommend them. Lynn

David was prompt courteous knowledgeable and friendly I highly recommend Him and Inner-link

Dan Kennedy and the staff at Innerlink are all top notch folks and strive to provide good service. They have worked with us from the initial blueprints through the construction phase. They have answered every question and given suggestions on how to make our new home better. If you are looking for top quality sound and security, give them a try.

prompt and professional, this was my first experience with them

Innerlink did the security in my home. They are easy to work with, always available to answer their phone for questions and offer peace of mind and security!

Been dealing with Innerlink for years and through 2 homes. Great local company that works with you and reasonable prices. Highly recommend.

Innerlink did a great job on our home audio video install. They were reasonably priced and completed the job as promised. Highly recommend and we will use them again in the future.

We were pleased with the service and the tech answered all questions.

on time and on budget...comes right out when i have an issue

Innerlink was the subcontractor for Brinks Home Security for service. Lindsay, the scheduler, is professional, efficient, kind and most impressive. David, the serviceman, knew how to get the job done, was pleasant and very patient with all my questions about the operation of our system and the settings I wanted changed. Innerlink is an excellent service company.

I highly recommend Innerlink Security and Sound for any security needs. I just had them install a new alarm panel and a few sensors. One of the sensors was giving off faulty notifications. When I reached out to the owner Dan, he quickly had his technician come back and try and fix the issue. It turned out the sensor needed to be replaced and they were able to switch it out and now the entire system is working perfectly. Thank you again for your great service!

If your looking for a company to treat you like Family with honest and trustworthy service and product knowledge Innerlink is the place to go. Exceptional experience, wouldn't think of going anywhere else.

Love this business! They are knowledgeable and quick to respond. Couldn't be happier. Would recommend them without hesitation.

I manage a self storage facility and we recently used Innerlink Sercurity and Sound to add an additional security camera to our property. They did an excellent job and their pricing was extremely reasonable! I'm looking forward to doing business again with you in the future, thank you for the excellent service!!

The entire experience with Dan & the Innerlink Security team was exceptional. Their responsiveness, quality of product, professionalism and most of all service was outstanding. They went above and beyond to ensure the systems were up and running as requested & returned quickly to troubleshoot and correct an application reporting problem. Highly recommend Innerlink for your home automation & security needs.

When it comes to surround sound, big bass, awesome movie experiences, Innerlink is it!!! Quality work at a fair price...cant say enough

I have been using innerlink security for the past 10 years for 4 businesses and my residents. Dan and his team are very professional and do very clean work. The few times that i had a small issue there came right away and took care of the issue. If you want great service and that 1 on 1 attention you deserve then give them a chance

Dan and all his guys have been doing great work with us for Security, CCTV and Audio Video! If you need help in any of these area s give them a call!

Don

Very informative, well ran company.
I highly recommend them.

Top tier quality and value. Great local business. Give them a call for your needs.

The technician was on time, calling prior to coming. David was very thorough as he checked of all the sensors in the house, replaced faulty sensors, upgraded the panel and completed all work in less than an hour. Very pleased with their service and would call them again.

The best in the business! I cant say enough good things about this company.

Great customer service! They really stand behind their product....our system needed a fair amount of fine tuning due to challenges w/ our older construction. Dan, Lindsay and all the service techs worked tirelessly (always pleasant and determined to solve our issues), and never a service charge!

Great company owned by a really nice guy. He helped me well after business hours one night. I am still so impressed.

Quick turn around on scheduling appointment. Helped us re connect multi room surround sound and install multiple tv sets and fire sticks. double checked everything before he left to make sure it worked and gave us a tutorial so we could toubleshoot on our own if we had an issue in the future.

Extremely knowledgeable and friendly staff. All around great experience. Will highly recommend to everyone.

On time , double checked everything, very happy with their work. Thanks Steve!

Innerlink maintains our community surveillance cameras. They are always prompt and able to take care of our service requirements. We highly recommend them!

Innerlink has done security installations at multiple locations for us, we really recommend them, good clean work, professional and on time.

Dan and his team updated my security system 2 weeks ago. They were very professional and answered all of my questions. I would highly recommend them. I am very happy with the result.

Living in Wyoming, and having been trusting of not one, but two pool contractors who we paid up front and they took our monies, I was very skeptical of paying for more services and having my monies disappear! Innerlink, their staff and installers were very professional, prompt, timely and made this install happen while I was not present in Florida. I am very thankful to find businesses like Innerlink that provide exactly what was discussed with constant communication, trust worthyness and transparency. Highly recommend this company.

Dan was very prompt in getting me a quote and following up. It was so easy. They installed a security system in our house and we were never there. Having the feeling that our house is secure is wonderful. Thank you Dan and crew

Innerlink Security and Sound is great, been with them for 4 years and any issue they are able to quickly fix. I highly recommend them

David was very politely, I had a very nice experience. He answer all my question with knowledge. I recommended him 100%

Very professional company from the office girl to the techs that come out. Have used them multiple times in my home and businesses and they're always respectful. Best pricing in town and also a local mom-and-pop which we need to support more. Thanks Guys!!!! Keep up the good work.