iliac Golf Reviews

Top notch clothing designer with the shoes to match!

Terrible customer service. I understand these are handmade products but telling me it would be 30 days then coming back afterwards and saying 60 is insane. I asked for a refund and they wouldn t give it. Rather they said your product will ship soon. Took me emailing 5 times with no responses before I finally got a response. Last email gave me the same runaround..,,,it will ship soon. I don t ever expect to see my product. Chalking it up as a loss and will let everyone know not to purchase anything from this horrible company. Stay away! Seems to be a scam of some sorts. Can t believe they once got someone like Jimmy Walker to endorse their products.

I have had the same experience as several other people. They take your money, They will not send your order and will not issue a refund. This company should be investigated for mail fraud. Bert, you should be ashamed of yourself.

Customer service is horrendous, ordered head covers back in October and have had no response from them. I have sent several emails and left voicemails and nothing. American Express cannot even reach them. Hopefully anyone that tries to order anything from there can read these reviews.

Ordered a head cover and never received it. The customer service people were polite, but not helpful. They just kept saying that it shipped. That being said, the USPS never received it. This was according to the tracking information. No one at iilac could help me and they were not willing to send me a new one. I suppose profit margin must be good. I finally had to call my credit card company and start a dispute so I could get my money back. It should not be that hard to satisfy a customer who is willing to pay the prices iilac is charging. The product may be nice....I will never know.

Stay away. Would give zero stars if I could. Ordered a headcover as a gift 3 months ago. Got an automatically generated email that it would take 4-6 weeks. Never got anything. Emailed (because you can't call as they have no phone number) twice to follow up with the order with NO response. Went through my credit card company for a refund. Congrats Bert....you get credit for something I NEVER do. You suck enough to actually make me write a review.

They say they shipped out my product, but haven't received my product in months. Makes excuses but still haven't received anything. Highly unprofessional.