It's really a good POS, I have used many POS softwares so far in my companies, but finally we found a good solution. Also support is awesome. These guys provide support even at 11 in night. Mr. Kuldeep is simply awesome and available to support in any sense.
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I always wanted an user friendly Retail POS Software. Its an excellent hassle free software for startups. Once set nothing to do unless any modification you want. Excellent After Sales Service. 365 days 24X7 service by Mr John. Thank you So much.
HDPOS smart is the best app you should consider for your general business management from inventory, customer and vendor Management; HDPOS has got you covered....Customer support is guaranteed; Kuldeep thanks for coming to my rescue has always thumbs up.....My name is Gbenga Ajayi,I am from Nigeria
Unbelieving poor service provided. Extremely disappointed with their service. The authorized personnel do not even bother to pick up the call. It has been 4 months since I have installed this software for my organisation but the issues are too much that it is affecting the daily activities. They promise to be at your side all the time but once you pay, they completely forget you leaving you at mid-sea.
Worst Company, No service, after purchase everything they charge you, don't trust the sales team words. All lies, Do not use Hyperdrive solutions HDPOS software.
Our firm had a pathetic experience with this company and its leadership team. We had bought the HDPOS smart product to start our business and few months down the line we decided to expand our store with onine shop option looking at the scalability factor.
The details provided on the online shop option, by this company is completely opposite to what they deliver and the team has a destitute technological infrastructure.
Please remember, there is no standard protocol followed by this company; you will have to make the full payment first before your request is considered. you will regret the most once you make the full payment and realize that your requirement will not be supported by the companies poor technological infrastructure and in order to accommodate cosmetic changes, they will demand 2X of the initial amount paid. while you discuss on this matter with the leadership, you are answered in a very unprofessional manner and they will never return your payment which you will have paid initially. Its a completely fraudulent company with immature technology, poor support and rude behavior from the leadership, sales and support team. We have made a mistake by wasting our time and money behind them, please don't get fooled by them.
Simple and powerful Applications. After all excellent service support ( Especially Manager Mr. Kuldeep and tech support Miss. Veena). All the best Team Hdpos. Thank you.
Awesome software easy to use, Sales team- Meher Gupta was were supportive! Support team were nice, helped in designing barcode as per need...! 100/100 i suggest every retail shop should try once this software..! Flexible to use
They will sale you software by saying it is free for lifetime....after 1st year they will say...you have to pay fix annual AMC or else they will not support you....
This is the very good product for retails and wholesale business, i used for our entire business with BOM features & also there is very power full part of Report we can access our every business part using reports. Thanks to Hyper Drive to Provide such kind of Product and support, I am Happy to use this product.
Specially thanks a lot Shivendra to provide me such kind of support.
Feels like most of the reviews posted are fake... they dont stand to that customer service at all.. software is very good but the customer service is also worst .. most of the expenses that they will later charge for are not informed earlier at the time purchasing the software.. dont ever opt for this company..
Extremely supportive and very well informed! Helped me through the whole process and managed the situation spontaneously. Highly recommended! Thanks Veena
One of the best POS and accounting software. I can easily able to manage my business. The software is very user friendly. You can easily use. I am happy with support and service.
One of the best POS we experienced, they fulfilled all the requirements from us and their support team is very much supportive and friendly, highly recommended for those who looking for an economical POS with a good support. Even their report builder is very good, which a developer with base knowledge can create customized reports by their own and if you are not able to, don t worry, just contact the support, they will support in quick time. Highly Recommended
The software is awesome. User friendly and easy to use. I have never seen a software implementation completed in less than three hours and our business is online, real-time. Customers support is fantastic with three technical persons ready to listen to you at the same time. Thanks to Hyper Drive Solutions.
very worst support team they advance payments because they are dam sure that they cannot provide required services as they promise they loot and stop providing services
Would say that only the person ( Mr John) who had installed the software is very cooperative . When i purchased the hdpos easy software ,person told u will get the gst all reports as per gst portal like 3b,2A, etc but in reports there is no option to check ...i hv to download different reports then calculate ,then hv to file gst. Would request to upgrade the version where u get all gst reports format as per gst portal nd tally . If the company representative call me , will make them understand there r many small problems which can be updated in their easy software. Pls do call 983008917 Rajesh Jalan
i am using this HDPOSsmart software from last 1 year it's very userfriendly and our staff is also operating it very easily the support is excellent very easy to connect to support team if we get any issues
The team is awesome, they are friendly and responsive. When there is a problem, they look into it quickly and solve it. While it's rare to have a problem, it's great to know they are around. There are new features and functionalities that they keep adding and the product seems to get better over time. Our staff is very happy with this system.
Iam using hdpos since three months my experience is v good with hdpos and well as team specially with sameer iam v surprise when i saw some people giving nagative reviewes
The technical support team & report team is fantastic and Veena is just Superb! Everything I have needed they have been able to work though anydesk and delivered as per requirement on-time.
Overall, I appreciate how easy the platform is to use. You don't need to be tech savvy in order to navigate it.
Pros
The POS system is simple and easy to use hands down. The use of our POS integrated with online store, loyalty program is a one stop shop integrated and makes life simple and streamlined!
Cons
We paid the original higher cost for the register when it first came out. The price just dropped I heard... Bank's PinPAD should be intergated.
I am in association with them from past 8 years and it is the best pos software, with new features and timely updates. Customer support is very nice . Thank you
Great Products. Very Intuitive Interface. Good Value for Money. Support Team is very responsive and very efficient. Despite time difference of GMT+5:30 Hours, I always get them to provide help on very urgent issues.
Software is good but no flexibility from the company. They have fixed time support. We you face any issues after 6PM then you have to wait for next morning. There will not be anyone to help you. If there are any updates on the software you have to shut your shop and update it, because they will do this only from 10AM to 4PM. Which is shops business hours.
I wish to appreciate.. Veena for the great customer care offered to us at FB Fashions Uganda. Congragulations to Hyper Drive for having such a wonderful resource.
The best POS system in the market. It is affordable and easy to use, and do more than just accept payments and process sales. It comes with additional time-saving features such as inventory management, staff management, marketing tools, customer data gathering, task automation, reports and other capabilities that make it easier to run and grow your business. They also provide dedicated solutions for your type of business and offer customer support.
I have been using this software in my two stores for nine years. I am very very satisfied with it. We have a wonderful and very professional support team. I highly recommend it.
HDPOS is a very efficient billing software. It's not comparable to most POS softwares out there. Kuldeep Singh also has played a very important role coordinating and keeping us happy by solving all our software related concerns.
7 months back we purched this software .Its really helpful ,very much user friendly.Main thing is that u r support team is really helpful and friedly .thank u so much
Wonderful POS software. I was facing support issues with my earlier POS software. Hdpos assured me of proper support and am writing this review after using their product and service after 8 months. They helped me in smoother data transition from my last software. Thank you guys. Go HDPOS!
Have to appreciate the Support Services offered as they went out of their way to help me in cases when I required critical attention. Keep up the good work !
This is to bring to your kind notice, we have purchased HD POS a couple of months back thinking that it has world-class features and customer support systems. But unfortunately, the kind of support and after-sales services I am personally experiencing is not expected from such an esteemed organization.
We are facing a lot of challenging in terms of using it on day to day basis, except POS and I don t think we have purchased your solution for merely POS. I am intalk with Kuldeep in sales and Manoj in support but in vain.
You are hereby requested to align someone senior person from your company to support us on an urgent basis.
I am extremely satisfied with software and prompt support from your team. Great user interface, easy to understand, customized reports. Very useful for all types of Business specially for Hardware / Building Material Shops where the item range is endless.
I am extremely satisfied with software and prompt support from your team. Great user interface, easy to understand, deep accounting, customized reports, prompt service from whatsapp anytime.
Hdpos satisfy us in our accounts up to 80% which we were 50% in tally.. We continue contact your support for our account query but Everytime your team give us full support ,it is excellent.. Hope that business extensions like yours continue to grow and reach as many users.. Congrats
I think one of the simplest and the most cost effective retail software in the market. I was using Retailcore and now that feels ancient. But most importantly the support is amazing. Can call them for any issues and they assist wonderfully. Thank you!
it is a big torture to sign up with this fake company.. while the sales team picks your call immediately.. and instead the support team keeps on hold for hours together.. and even after the such a long wait. they disconnect instantly.. they dont value our time and effort behind it.. the only time they will call is when they have to collect the amc(annual maintenance charges.) which will not be informed to you at the time of purchasing the software.. they also charge heavily for any modifications or new reports to be made.. dont ever opt for this company ever... all the positive reviews posted above are all maybe done by the company itself..
We purchased hyperdrive software for our sports outlet. Shashank has been tremendous help right from purchase time to installation. He has provided continuous support to help understand and learn how to use the software. Software is also very good specially for shops looking to manage inventory and invoicing in daily routine. Good support has made it very easy to use. We will recommend this software to anyone who is looking for a user friendly and easy to setup software.
I am using it since 1 yr & must say it has a dedicated after sales team who are always ready to help like Mr. Satyanshu & John. Thank you HDPOS. Keep updating & improving
The software is good. The support is good as well. However, the safety features are not satisfactory, as we can't control who has access to what. Came to know that the software is compatible with touchscreen systems also. Will upgrade in future.
One of the worst customer care. Despite repeated reminders and email no one ever came for demo, installation or training. Once money paid no one ever bothered from the company. Now we have a useless license lying for more than a year. Tally is far better in customer care. It's charged but at least there are plenty of people to support it.
We are a 40 years old retail chain & we are using HDPOS since last 7 months.The simplicity to set up the inventory saved our staff a lot of time. We uploaded all items with excel and their team was very helpful. The integration for the scanner, thermal printer and cash drawer was also pretty simple.Their customer supports is also quick to respond. We heavily recomend this software to everyone.