This is to bring to your kind notice, we have purc...

This is to bring to your kind notice, we have purchased HD POS a couple of months back thinking that it has world-class features and customer support systems. But unfortunately, the kind of support and after-sales services I am personally experiencing is not expected from such an esteemed organization.

We are facing a lot of challenging in terms of using it on day to day basis, except POS and I don t think we have purchased your solution for merely POS. I am intalk with Kuldeep in sales and Manoj in support but in vain.

You are hereby requested to align someone senior person from your company to support us on an urgent basis.