Hyatt Regency Orange County Reviews

Very nice hotel. Friendly staff lots of amenities for the active family, not too far from Disneyland. Highly recommend checking it out. Very deserving of its 4-star rating.

I spent one night, for my birthday, at the hotel. The hotels grounds are beautiful and walking into the hotel you are greeted with a beautiful look and smiling faces. The valet and front desk staff were super friendly and helpful. The experience was great. The room that we stayed in was good, but the shower was a little dirty and could have used a scrubbing, the bathroom light switch was located outside the bathroom which was odd, but other then that everything was great!

Went for lounges at a convention -- everything was super nice!

I was there for a wedding. Everything was very nice.

Beautiful place to stay and convenient to the convention center

The staff, venue, and parking are great. I highly recommend this venue for any event.

Great hotel, very accommodating. Since we checked in quite late (10pm) we wede exhausted, and our rooms had already been taken so we were given a complimentary upgrade to a suite!

Rooms were very clean. Service was too notch. Food was great. The one issue is that there are tons of people milling around for Disneyland and other events. It is a tourist area though. Overall a positive experience.

It has really nice facilities and is very kid friendly

Went for a wedding there, nice decor, never stayed there,

They tried to give us the worst room possible...I called front desk to ask for a better view and they said they were booked on all kids suites for the night. I said ok, hung up and went in to the bathroom only to run in to a roach. I walked down and told them wth? They gave me another room after they said this kind of room was booked. Pretty shady...

Comfortable and clean, I liked ordering from their breakfast menu at Tusca restaurant.

I attended conference at this hotel in addition to being an overnight guest, so my review will be about both experiences. First the conference experience: I am a nursing mother. I made it known to one of the hotel managers on day one while waiting in line to check in. The first day the manager found me a spot where I could pump in private. However, the second day the people at the front desk looked at me like I was crazy when I asked if there was somewhere I could go. They wanted to charge me to use a room. I declined and instead had to pump in a bathroom stall. Secondly my room: The bed was REALLY uncomfortable and the bathroom didn't seem like it was cleaned well. There was hair in the sink and dirt in and around the tub. The whole experience was very stressful and I definitely won't go out of my way to stay at a Hyatt in the future.

Accommodations are great! Extremley convenient to all major attractions.

The hotel has a very nice and excellent hotel but my friend got a problem with their booking for a sum of money during the days to be in. Unfortunately, after leaving the hotel, the reservation was not lifted for the amount and the amount is about 300 dinars without a right.

Clean hotel. The bar was nice and the staff were very courteous. Choose to freeways and near to Disneyland.

An unforgettable stay....with some amazing memories. Great location. Helpful staff. Cute housekeeping guy

If as a four plus star hotel you can't keep your gourmet restaurant open on a very busy weekend that I am sure that they knew was coming at least month before then you don't deserve any of your stars. I mean come on I am setting in a high end Italian place ordering the same food as the hotel bar. WTF!!! Not to mention that the wait staff seams to have lost their minds.

You'd think for a Hyatt the bathrooms would be a little more upscale. My toilet wouldn't stop running and had to be constantly flushed to shut off. The redeeming quality was the hotel staff and how they made me feel at home. I was in town for a conference and didn't realize I had to park in the lot behind the hotel (paid). The staff waived that fee for me. So, go staff.

Great location in relation to Disneyland. Kinda lacking on amenities, but you're not staying at this hotel to hang out here.

The parking is not handicap friendly. The waI tress was very nice and friendly

Lovely place and very helpful staff. Nice restaurants on site. Two pools and a great outside games area.

I was stuck stuck in the elevator for an hour with my 6 year old. The staff refused to call 911 despite my husband pleading them to because my daughter was in distress. My husband had to call the firefighters then. The staff maintained that they are following procedures and 911 is not in their procedure unless someone is dying. They were rude, not transparent of what is happening and were concentrating more on downplaying the incident rather than helping us. The staff and hotel management were least worried about the safety. This puzzled not just us but bystanders and firefighters who came in and were surprised that hotel staff had not called them. If a concept of -ve stars should be introduced, this hotel should be the cause for it..

Great Location for Disneyland trip, staff was very polite and accommodating. Rooms were clean, room walls are thin if you're a light sleeper and Guest towels were very stiff.

Nice location. Did not empty trash from the people who had the room before us.

Great place. Cool stuff for the kids. Staff was very very helpful.

We had two king suits. Very spacious and unlike any hotel we have ever stayed at. The staff was amazing especially Adam. He made sure we had everything we needed. Unfortunately due to Covid we could not have room service or maid service, but we expected that during these difficult times. We were in LA too celebrate my sons 18th birthday. The valet guy (I can t remember his name) talked to us in length of all the things we could do while visiting LA. WE HAD THE BEAT TRIP EVER!! Thank you to the friendly staff and the cleanest hotel (and of course the fanciest) place we have ever had the pleasure of staying. The grounds were amazing and beautiful and you knew being there that the staff cared about you. Now the $28/parking fee was a bit excessive. That really was the only down fall. I would recommend this hotel to anyone!! I hope to be back when it s a bit more lively after this pandemic passes and we can enjoy the full treatment!! See ya soon

Great shuttle service to Disneyland, reception is great for kids. Nice activities corner. I only think that they can do a better job with the pool on ground floor.

I attended a seminar here and they provided breakfast, selection was good and fresh.
The accommodations was very comfortable.

Wasn't an overnight guest but would definitely try it if I needed to. All the staff were friendly and helpful.

Good service with clean rooms. Parking is right behind the hotel. Easy access to Disneyland.

Great room, incredibly nice and informative staff members. Glad I chose Hyatt when visiting the Los Angeles area.

The room was very clean and I've had no trouble with noise or sound from other rooms nearby.

Very nice rooms and accommodations, small fitness facility.

We recieved an upgrade to a wonderful kids suite. The staff was amazing all the way around!!

Very clean but, homeless people hanging around on the property wasn't very appealing.

The hotel was amazing. We stayed after attending disneyland's Halloween party and the drive was less than 5 minutes. The room was spacious and luxurious and the bed was ridiculously comfortable.

Hyatt Group has best hotels everywhere in the world, although these are bit expensive but they're worth living

My wife and I were visiting Orange County for a convention and stayed for three days in this hotel. The hotel itself is pretty big, well maintained, relatively clean (more about that later) and our room was spacious (family suite). The location is about 15 minutes walk to both Anaheim center and Disney. The staff was accommodating and helpful when we needed them.
There is a Starbucks, a pub and a small gift shop on the entrance floor, slightly overpriced as any shop in a hotel would be.
But here comes the "but":
* On our first night, when we were already in bed, we noticed that the bed covers were dirty (big spot, hard to miss really). It was immediately replaced, of course, but just made us feel slightly uncomfortable.
* There are two pools in the hotel, one was closed for maintenance, the other was booked for a private event which was supposed to end at 9:30~10pm. At 10:20 it was still closed for the event, and we couldn't get in (us in bathing suits, while people in a formal dress are drinking wine. Felt weird to barge in).
* The next day, at about 9:30 pm a speaker announcement was heard in every room regarding an electric malfunction in some of the elevators. While I'm sure it's helpful information, especially for those who needed these elevators, I could only imagine how scary such a sudden loud voice was for children and those who were already sleeping.
In fairness, these are relatively small things which I'm sure a hotel of this size deals with every day, but for us, it was a small, new "but" every day. Bottom line - Good place to stay, be ready for some surprises.

Great customer service and employees handle events well. Clean and professional

I was only here one night while my wife was working at a conference but it felt unfortunately very average. Nice lobby and I like the car driveway approach outside but I'd say that's the only highlight I remember. Rooms on par with much less expensive hotels. Bathroom small and nondescript. No complaints but considering it was a work trip and we did not pay anything, there wasn't anything memorable here. If I had paid the listed rates I would have been upset.

Love place. I live in Los Angeles, went to a conference for 2 days, I got there, wow!! luxury, big place, great atmosphere, customer service is great!! also, you get wifi anywhere. the restaurants are great. Morning, they have a buffet! love it, will come back again. The rooms are great, great sheets and pillows.

The staff is very courteous and accommodation. They reached out to us before our stay asking if we needed anything. My husband jokingly asked for a rubber ducky. Sure enough there was one in our bathroom with a lovely note on it. Great place to stay! We will be back.

Service was good. Room was not as nice as it should be

Very nice hotel. Worth staying in, its clean and comfortable.

Had a problem with the TV. Was fixed by hotel no problem.

Nice outdoor lounge area. Expensive parking however there is free street parking nearby. Rooms are nice but get stuffy when the fan is turned off.

A beautiful place with all its details and the staff are wonderful and smiling and helpful A beautiful location surrounded by restaurants and close to the outside and thank them for the hospitality

Our room was spotless, and the bed (Sealy Posturepedic) was very comfortable.
Nice grapefruit water at the front desk.
The only thing missing was a shuttle. That would have simplified things so much for me.

Large hotel in Anaheim. Well appointed, deals well with the large crowds. Very friendly staff!

Room overlooking the wall ... For $ 260 ... Seriously? Bottled water costs $ 3 if you are not a member of an elite club. That's just funny. Could not include drinking water in the room rate? High price for a tiny room with scary old furniture and a creaking wardrobe. No bathrobes and slippers. Is this exactly Hyatt?! .. never come back here and advise anyone. I would put half the stars for this hotel.
P.S. the hair dryer in my room is just disgusting, covered in dust. He is nasty in his hands

This hotel is located central to what is needed great time. The staff are very accommodate and made it special for us thanks.

Friendly staff eager-to-please and very helpful. I was there for the combined claims conference and everyone was very helpful and attentive to our needs.