Ron Erazo

Review of Hyatt Regency Orange County

They tried to give us the worst room possible...I ...

They tried to give us the worst room possible...I called front desk to ask for a better view and they said they were booked on all kids suites for the night. I said ok, hung up and went in to the bathroom only to run in to a roach. I walked down and told them wth? They gave me another room after they said this kind of room was booked. Pretty shady...