Hyatt Regency Chesapeake Bay Reviews

A beautiful resort with many on site amenities and a very friendly staff

I was there for dinner with family. They were in town for a wedding. The bay country market was exceptional in service.

Beautiful will kept in the water. Friendly staff. Pool and golf available. Close to river activities. Serves Starbucks coffee in the gift shop.

Lovely,huge open spaces, marina, nice comfortable rooms, stay was really enjooyable

3.5. Food is slightly above average. Off season visit.

Very...very...nice hotel and great setting. Recommended

Wonderful Judy Center Conference. We are on the positive energy bus and moving forward. As always great service and food.

I got a spa package with my bff for Christmas and could have stayed in the spa with a book all day. It's not just a massage or facial, it's an entire experience. You feel like you are leaving another world when you leave... which is hard to do.

Great spot to sail to on the Chesapeake. If you have a mast over 48 foot, use the marina north of the bridge.

Always Great food and a great view of Choptank River

Excellent service and beautifully maintained facility

So Not worth the price! This hotel tries to charge luxury rates, but does not deliver. At $400 a night we had to repeatedly complain about the large dog barking for hours in the room next door. We were told they were slod3 out and could not move our room despite numerous rooms that were obviously unoccupied. After showing manager pictures of filthy conditions in our room on day one and being promised they would make things right they neglected to even provide basic housekeeping on day two.

Great for all ages, very accomdating. Amazing facilities with a beautiful view.

We were fortunate to have a small wedding reception at this lovely venue. Hilary Jones, the Events Manager was wonderful to work with! She and the other Hyatt staff made my son & now daughter-in-law's wedding reception very special. I would highly recommend the Hyatt!

Always a fun time here. Beautiful property. Their restaurants are pretty bad though. Blue point is okay, and their in house restaurant is less than okay and very pricey! One family meal at either place could easily equal the price of your room, so be prepared! Aside from the underwhelming food, our stay is always great! It's vet family friendly, and is well maintained. I think the rooms have been recently renovated too!

Nice and standard resort but nothing particularly outstanding or noteworthy.

Wonderful place to stay. So many amenities. The Sago spa was incredible. Great for a quick weekend getaway.

Beautiful views and ballroom, friendly and professional staff

The hotel is really nicely laid out with great amenities. There was an issue with our room, in that it was not fully clean when we arrived (ciggertte butts on patio, hair in the sink). Hence the loss of a star. My wife and I hosted our 30th birthday in the hotel resort are Waters edge grill. The buffet was excellent and our guests all mentioned that they would love to return. Nicest scenery I have seen in Maryland.

Spent 4th of July Weekend here with my wife and along with beautiful weather, we had a truly great time. Amenities are abundant and loved the nautical theme.

Amazing! We thoroughly enjoyed our weekend stay here. There were so many activities that we rarely ever sat down. It was relaxing and fun at the same time. Absolutely top-notch place to stay.

You have to go it was so relaxing we be back with my friends

Enjoyed a great last minute weekend stay. Hotel is really nice and the resort had great amenities for families. Especially enjoyed activities by indoor pool.

To be in the middle of NO where the hotel is GREAT.

Stayed from 6/22-6/24 first open after COVID-19, We took a risk but thought safer than later this summer since they open after 3 months hold from March. The facilities are great, not many people, weather was perfect for our family. First night on the aisle to our room was wet heavily (water leaks from somewhere) and we had to walk careful to get our room. Later that night, staffs need to come and clean up carpet. So they were sucking water from the evening and all those activities made us really smelly and noisy night, and second night was not really comfortable as well cause they ran dryer fan all day and night. Ice maker didn't work on our floor.

They did the best they could during this covid mess to make our stay nice. Just wish they could have kept the staff all employed, because you can tell they have less folks to.go around now to accommodate all the needs of the resort.

But my fur baby always loves coming here!

Hotel location is beautiful. Rooms were amazing. Waters Edge restaurant food and staff left a bit to be desired.

Very nice hotel, huge property. Here for corporate event and very impressed. Nice decor, excellent food and beverage service and efficient staff. Large nicely appointed guest room, large open lobby and restaurant/bar. Spacious outdoor and pool areas and really nice conference facilities.

Awesome views! Great service from check in to check out! Friendly staff and great amenities. We will be back!

We have a business conference here every year and it's a great space with many options from small to large events. Good food, staff and service. They are always accomodating. Hotel rooms have plenty of room and if you get one with a water view it's a bonus. They need to have a microwave in the room, other than that the rooms are nice. The resort is great for kids and families as well with a lot to do. Would not be the place I would take my wife for a romantic getaway, too busy and too many kids.

High end in every aspect. Too steep for my pocket and a six-figure income!

Closet you can get to a Caribbean resort without leaving Maryland! Great pools, golf and water sports!

Relaxing atmosphere. Clean, well appointed rooms. Nice views. Good food.

Very spacious, has great accomodations, good places to eat and its right on the waterfront. I highly recommend this place for getaways or date nights

This place is great for family. Mini-golf, indoor pool, arcade rooms, and daily activities were really nice. It kept my son entretained through my stay.

Ecellent facility. Stayed the night for an Ironman triathlon. Very accommodating, provided shuttles services to and from event as well as buffet dinner night before.

Everything was PERFECT!!!! Best hotel experience from check-in to check-out ever! We attended a marriage retreat with our church, and I hope we use the same facility again in the future.

The hotel is located right on the Chesapeake Bay with amazing views. It offers something for everyone with the golf course, large outdoor pools and indoor pool, and game room for the kids. The hotel is large and has three restaurants some opening for breakfast and lunch and others opening later for the late diners.

The staff was kind and practiced social distancing and there many hand sanitizing stations throughout the property.

The rooms were clean and had been remodeled to a modern theme. It had a small fridge and a large smart TV. The beds were soft and comfortable and even had automatic lights for nightly bathroom runs in the dark. The bathroom was large and had a shower tub.

The food in the hotel was good but is priced at hotel prices. Breakfast for two will run you around $35 as will a light dinner. The prices for beer and wine were reasonable at $7-$8

Some other amenities not listed above:

- Nightly S mores by the fire

- Waterslide

- Large fitness center with many treadmills, bikes and elliptical machines, and free weights (due to Covid there is a 45-minute limit per guest in the facility)

- Multiple hot tubs

- Walmart just outside the property

The hotel requires a mask to be worn at all times unless outside or dining at one of the tables in the restaurants.

Also keep in mind, Uber s were difficult to find but there were some private car services to get around. There were a few restaurants outside the property but it is a bit of a hike on foot to exit the property and there is really only a pizza place and a Walmart.

Great service by staff. Beautiful hotel with great accommodations. Looking forward to next visit.

Great resort. We came by boat and stayed on the marina. Great staff.

Very nice!! We had a great time! Wonderful accomodations and excellent services!! Can't wait to go back!!

Carpet is totally worn and dirty but the setting and service overshadows this fact. Beautiful setting in a very ordinary small Eastern Shore town.

Clean but disappointing...$500 a night suite...sparsely and uncomfortably furnished, small dark bathroom, bed had seen better days, towels were thin...bare necessities in the room...no attention paid to small details. Balcony overlooking pools and river were about a foot wide...impossible to sit outside. Not a $500 a night room by any means.

It is clean and everyone is friendly. It is beautiful and fun.

We visit this place every year, our visitors from Canada are very impressed.

I highly recommend a visit during the summer if you enjoy a lively family atmosphere. It seemed to be a lot more quiet and relaxed during our winter vacation.
We enjoyed our visit due to all the activities available at the resort and around it. Our favorite activity was probably kayaking on the bay, the water was a rough one of the days but it helped us work an appetite for dinner at the Water's Edge Grill.
Looking forward to a future visit for sure.

Great place, very courteous staff. Water, golf, pools, all nice .

I traveled here with my elderly parents from PA. Everything was very clean. The staff seemed to be cleaning all day which made them feel at ease in this uncertain time. There is hand sanitizer everywhere you turn which is also comforting. We have been here several times before and will continue to come back in the future. Thanks to the staff for all your help, patience and for helping my parents relax. It was definitely needed.

I love this place! It's gorgeous, wonderful view, staff are amazing! The only thing they need to change is the high cost to stay there.

My wife and I came for our wedding anniversary and were treated like VIPS. The room was great, comfortable bed, quiet, very clean. Dinner at Waters Edge was great! The pools are very nice. Overall very happy.

The staffstaff were incredibly kind, and the service was phenomenal. The resort was beautiful and had plenty to do the whole time.

What a Covid oasis. Despite running at half speed plenty to do with the kids, pools, mini golf, frisbee golf, and tennis. Weekends are likely to be busier but for a midweek get away it hit the spot.

Attended a wedding here, the staff was very friendly.

Awesome resort, beautiful, clean, staff is great...rented a boat from the beach rental with a tube family trip was A+++...we will absolutely visit again!!!

Fun place to get away for the weekend. Drinks at the bar were good. Pools were nice and clean. Room was excellent. The only item that upset me was the breakfast buffet, $18/person. Daughters and wife only had a bagel or doughnut and threst of the food was flavorless. Go to Dennys across the street for breakfast for a better deal and flavor.

Literally the best stay! They were super accommodating and the staff was exceptionally friendly. I frequently travel and this was one of my best hotel stays. Highly recommend :)

The Hyatt Hotel in Cambridge is situated in what is essentially middle-of-nowhere Maryland; and as the surrounding area doesn't have many attractions, the focus has been turned inwards towards amenities and activities that can be enjoyed within the confines of the hotel grounds. Unlike some other resorts in its class who offer a multitude of poorly conceived activities and options (Marriott, Hilton, ect.,) The Hyatt manages to do just a couple things, but does them very well.
The building itself is lavish, houses an upscale bar and a decadent restaurant, both with a view across the Choptank River. For an even better perspective of the resort and the surrounding area, "The Crows Nest" is open for guests to experience a lighthouse themed perch.
The property offers three pools, the Infitiny, Cressant, and Indoor - the latter of which are kid oriented. The Cressant or 'activity' pool features a small, but decent waterside (with a 40'' height requirement) that has been built into the landscaping, and several water features for kids to enjoy. The indoor pool has a volleyball net installed, and also allows for inflatable rafts and innertubes throughout the day; and shows kid friendly movies every night. The Hyatt offers a kids center that will provide parents with peace of mind by occupying their children with activities that are actually entertaining and engaging, while freeing them a hiatus to enjoy the third pool, which is an infinity or 'endless' pool, and has full bar service available. The indoor pool building also has a unique hot tub with an indoor/outdoor design, allowing bathers to swim underneath a window pane to either side of the building. All the pools close at 10:00, while the hot tub remains open until 11:00 (and they're strict about this, we have tried to access the pool's after hours - only to be met with the prompt arrival of a security guard.)
During the peak season, the riverside terrace usually has a DJ, or other form of live musical entertainment set up throughout the day and manages to give off a very "vacation" kind of vibe, and feel like a true getaway.
Right up on the water, along their small, but functional beach head, they offer paddleboard and paddle-boat rentals for the immidiate area; and just a ways down the bulkhead they have a dedicated dock for jetski (Seadoo 2-seaters for $70/30min - which are less than thrilling topping out around 50 knots, but a fun way to explore the shoreline) and small out-board boat rentals.
One of the most notably pleasant (and surprisingly consistent) attributes of the Hyatt, is their incredibly amiable staff. Every member of both their faculty and staff is not just friendly, they are also knowledgeable and actually seem to be quite dedicated to ensuring that every patron has a pleasurable experience.
It's also worth mentioning that the whole property is accessible to anyone looking to dock up their boat at the adjacent River Marsh Marina for an access free of $15 per person, per day. This is a viable alternate to renting a room, although you will have to make the approximately 1/3 of a mile walk separating the dock slips and the terrace.
Overall, the experience is luxurious - and the price reflects it. But you actually get what you pay for at the Hyatt!

Rooms are clean and updated. Staff was friendly and accommodating.

I attended a wedding here and for the price people pay there seems to be alot of broken pieces around the hotel. There were plugs hanging and parts of fountains hanging.

A very nice venue for our organization's annual retreat. Great facilities, tasty food, friendly staff and local beer.

Great atmosphere and staff are great. The place looks wonderful