Reviews 306 Page 2 of 4
Filters:
Rating
Language
Sort:
Most recent
G
3 years ago

We put my grandma here and every day was a pain. T...

We put my grandma here and every day was a pain. The other reviewers are right about this place, avoid at all cost. Not only are they getting paid very well, but they absolutely do not care. My grandma was not being fed until the nurses were yelled at, there was not one person there that knew her situation. The finale was that they told her she was ready to go home, we packed her bags, then were told they made a mistake that they read the wrong patient, and then three hours later told us she was ready to go home again. I can't believe they still call this a business. Avoid this hospital at all cost, nobody here cares about their patients, it's just another job.

C
3 years ago

My dialysis center called EMS to take me to the ER...

My dialysis center called EMS to take me to the ER because my blood pressure was ridiculously high. They asked me what hospital I wanted to go to and I said Bentaub since they have all of my medical records already. Lucky that Bentaub was saturated due to Covid-19 because I was impressed by the level of care I received while at Methodist. The staff is well trained and actually seem to care for the patients. They made sure I was comfortable every step of the way. I was admitted to the hospital and was very pleased by the attention I received from the nurses and doctors. They did their best to make sure I had everything I needed and also to make sure I was comfortable and pain free. I highly recommend this hospital to anyone and will choose this hospital myself from now on.

M
3 years ago

Welcome to Houston! staff at Methodist is nice, fr...

Welcome to Houston! staff at Methodist is nice, friendly, and helpful but for a hospital, I would expect better pest control measures to keep things sanitary especially when on one of the highest floors of the building.

P
3 years ago

I rather go to ben taub psych ward then methodist ...

I rather go to ben taub psych ward then methodist because I was having a real nervous break some of the nurses in the emergency room make fun of you behind your back. I will never go there for anything ever again.

M
3 years ago

Nov 20012 They let my sister lay there to die beca...

Nov 20012 They let my sister lay there to die because they did not want to operate. Transfered her to another location were she was operated on the next day and servived. Her doc said say case senerio happened a week later with methodist.Warning, dont take you dog there. They will let it die. someone needs to stop this!!!

H
3 years ago

Best hospital in TX. Saved my life. I have had two...

Best hospital in TX. Saved my life. I have had two surgeries here. Found the best surgeon, and doctor here. I trust these doctors with my life. The facility was nice, the nurses and staff were very helpful and kind.

J
3 years ago

Everything was completely excellent, prompt and pr...

Everything was completely excellent, prompt and professional. My Husband was admitted in the observation unit 5/21/13, His RN was Todd.A, I just want to let everyone know he is a great Nurse!!! He was on top of his game, He did not forget about my husband in room 362. NOT ONE TIME!!!!! I want to thank you Methodist for having such an excellent team and Todd.A in the Observation Unit for taking good care of my Husband. :)

J
3 years ago

It really will not be a good idea to visit this ho...

It really will not be a good idea to visit this hospitals emergency room. I waited in their waiting area for eight hours with my daughter that was having really bad pain. It was a horrible experience. Molly, the Triage receptionist will single out certain patients. It do not matter if you have insurance. She will not take certain patient vital signs. My daughter did not get hers taken until she told a staff member about how she was concerned about why her vital signs or her medical information were not taken. While being wheeled to the waiting area, there will be many sick patients laying on stretchers lined up against a wall in the hallway. The Staff will issue patients IV s to them while they are sitting in the waiting area. The staff also discuss your personal issues right in front of a crowded waiting area. My daughter was wheeled into a hospital stall without a bed to sit in a chair in pain. You may leave this hospitals emergency room sicker than you did before you arrived. My daughter will definitely receive a lengthy bill for a visit to a emergency room that was not worth visiting.

T
3 years ago

My husband went in for a Cath lab procedure and I ...

My husband went in for a Cath lab procedure and I waited with me. They told us he would be the first patient but we waited 5 hours. They told us that the room was taken. The nurses and staff members there are liars. Stay away.

m
3 years ago

In this place I was taken care of by breast cancer...

In this place I was taken care of by breast cancer excellent doctors excellent nurses housekeepers all are excellent people my reconstruction was very favorable by medical specialists my mother-in-law was also in this hospital and thank God she left with good Now I have my wife Jesus Zavala of a very difficult disease because they still can't find what he has but there are the specialists working hard with him thank God sir that you keep this hospital active and you keep giving power to the specialists so they can help us

j
3 years ago

Worse experience ever. Been here since 10:00pm and...

Worse experience ever. Been here since 10:00pm and it s 7:22am now. I don t understand why patients have to wait so long to be seen and then when they see you they want more test and they could have did all the test together instead of waiting and waiting hours and hours. Houston Methodist Hospital I would never recommend to anyone.

S
3 years ago

My wife got was brought her by ems and We have be...

My wife got was brought her by ems and We have been sitting around waiting on doctor for 3 hours still waitiing ask nurse he said he should be right in but no doctors stil this hospital has gone to crap nurse is rude also

S
4 years ago

My husband, a registered nurse was admitted for a ...

My husband, a registered nurse was admitted for a medical emergency. He received excellent care in Jones Tower floor nine. Every nurse and patient care assistant were stellar and I'm so appreciative of their genuine care for his well-being.

I am only giving 3 stars due to the troubling filth in his room. It seemed that only the trash bags were changed, and the bed linens. The restroom hadn't been cleaned, the floors were filthy. There was a milk carton spilled under the chair and sticky substance on the floor. Very troubling since we're in the midst of a pandemic. There was hair on the bed, sink was nasty, and the shower filled with hairballs.

I brought cleaning supplies on day 1 and cleaned so that we didn't end up with the virus from contact in the room. Housekeeping came to the room on the 1st night after the nurse called. She apologized and cleaned the shower and bathroom. However, she didn't clean any surfaces, floor was still nasty. They apparently only dry mop and never move the furniture to clean properly. We love the medical care at Methodist, but improvement is needed with basic cleaning. Lives are at stake!!!

K
4 years ago

I have had about 30 surgeries throughout my lifeti...

I have had about 30 surgeries throughout my lifetime to ameliorate my facial anomoly and this is by far the worst hospital I have ever been to. This hospital is violating HIPPA laws by having their cubicle billing area located in each waiting room of the outpatient center. From the back of the waiting room (on the 22nd floor), you are able to hear everyone's HIPPA information being discussed as clear as day. I was late for surgery on the day of my procedure due to the billing lady taking an hour per patient to check them in and deal with billing issues. She belittled me and everyone that came before me trying to manipulate each one of us to pay upfront for our procedure. I was threatened that if I didn't pay, I wasn't able to have my procedure. When I explained to her that I was never notified of payment prior to my procedure, she scorned at me. It wasn't until my doctor came out asking me why I was still in the waiting room and not already prepped for surgery (as he just finished with his prior surgery and was on a tight schedule), that something got done. I was rushed to get ready due to the hospital's error. I even had to change while the nurse was in the room because "there isn't any time and I need to ask you questions." In addition, I was belittled by my anesthesiologist, Margarita Martirena, and told that "You are not having a baby; stop breathing like that" and "a child that I just saw could do this and you can't." This is unprofessional behavior. When I brought up all these concerns with Jan in the 'quality of care department' I was victim blamed ("Why didn't you bring up these concerns earlier?" "Did she really say that?", etc.) and told there was nothing they can do to help me. This is not an adequate response coming from a top rated hospital that prides themselves on patient care. In addition, when I questioned the charges on my account, they immediately sent my bill to collections rather than help me understand my billing charges. When I found several overcharges for several medications (billing more for the quantity when I received less according to my medical records) and time in the OR/Recovery Room (over billing operation room time when I was really in the recovery room), they tried to cover them up rather than admit to their unethical mistakes. I kept a tape recorder in my pocket and have all my conversations recorded during my hospital visit and thereafter and I suggest you do the same. Also, please get a copy of your itemized bill and your medical records and compare them. 80% of the time you will find several errors as this hospital only cares about making a dollar rather than helping people. From now on I will stay away from Methodist at all costs as I know that other hospital and outpatient facilities put their patients first, which this hospital seems to not know how to do.

r
4 years ago

Worst ER experience, I have been seen by the physi...

Worst ER experience, I have been seen by the physician assistant and never saw a doctor, I had belly pain, and they started to request labs and imaging even without examining me. Horrible experience. And left the ER with the same pain and no diagnosis

J
4 years ago

worst expeience at a hospital I have ever had. I w...

worst expeience at a hospital I have ever had. I went to the ER and then was admitted to the hospital. Almost everything i told them, i later heard it repeated incorrectly. three times a nurse or doctor came to my room and said sorry for the mistake/confusion. This place was so unorganized, i dont know how they arent killing people on a daily basis. On second thought maybe they are.

T
4 years ago

Everything goes quite well here! The team believes...

Everything goes quite well here! The team believes in taking care of they're pts! It might take them a few minutes to complete their tasks cause, everyone is pretty busy trying to take care of everyone that needs care! But, I've enjoyed my stay at both Methothist the Staff's are wonderful every one continues to love and care for everyone on the floors no matter what our conditions maybe we receive the most and care there is to be giving by the entire staff! The love by myself was very appreciated from all the Staff ing hands that helped me in every way! I can't Thank you all enough ! Love Ms. Tamara L. Holmes!

M
4 years ago

One of the top cancer hospitals in Houston. Excell...

One of the top cancer hospitals in Houston. Excellent doctors. Orthopedic practice is also one of the best in the USA. Has the Texans, Rockets, Astros and the Symphony and Ballet as their customers. Good place to come for world class doctors and surgeons.

H
4 years ago

I find the lack of urgency in both the ER and the ...

I find the lack of urgency in both the ER and the observation wing to be staggering. This hospital is not delivering health care at all. It doesn't even qualify as disease care. There is no cohesive care plan for patients. They are very routine about running tests and are not pinpointing problems. They make no effort to communicate with patients and they seem to care less. I wouldn't recommend this place to a fog, much less a living soul. The allopathic medical model is broken and I can't wait for the government healthcare complex to break and collapse. Many sick people would be better off.

L
4 years ago

We initially went to Texas Children's Hospital. An...

We initially went to Texas Children's Hospital. And a nurse actually suggested we come to Methodist Hospital, where they took her into an examination room and started IV and medication right away. The nurses and the whole staff was so caring and understanding and most of all compassionate. They worked fast to comfort my daughter that was in agonizing pain. I have nothing but good things to say about everyone in the staff from admission, x-ray, Sonogram and nurse.

C
4 years ago

My wife and I had to go to the Houston Medical Cen...

My wife and I had to go to the Houston Medical Center for a doctor's appointment at St.Lukes and being from Conroe,we were not use to attempting to find our way around when we came across Margaret Goodrich,who was with Houston Methodist Hospital.She jumped in with both feet and took us right where we needed to go and we are so appreciative and felt it absolutely necessary to inform the world! She went totally out of her way to help us. Our sincerest thanks goes out to this wonderful person!

M
4 years ago

I was recently a patient on the 12th floor. The ni...

I was recently a patient on the 12th floor. The night shift Nurses and PCA's Ms. Sheirly, Ms Gladys, Ms. Angus, Ms. Phoebe, and Ms. Kim made sure I was comfortable and did everything they could to keep my pain to a minimum. I also thought Ms. Daun from day shift and all the Nutrition Staff were great. The night Crew set the bar high for the day Crew and I hate to say that they just weren't as pleasant or caring as everyone mentioned above. Overall the room was spacious and clean. I have always heard Methodist was the best hospital around and with the experience I had with the night Crew I would have to agree. Thank you for taking good care of me.

K
4 years ago

I had several tests done in 2018 and paid for ever...

I had several tests done in 2018 and paid for everything up front (as requested). A receipt was issued but no itemized statement was ever sent. I requested an itemized bill which is necessary to submit to my FSA. I asked for it to be mailed but it never arrived. I asked for one to be faxed but it also didn't arrive. Methodist won't email it as it is not HIPAA compliant but this massive institution was unable to send an encrypted email (which is HIPAA compliant). Four telephone calls later and reassurances later, and we have reached the FSA submission deadline so I'm going to be out of pocket for 2018. It will be escalated to a supervision next week (because they don't work after 5PM, even though their billing center hours are 7AM-7PM). If you owe them money you can pay that 24 hours a day because they will definitely have sent you a payment demand!
Luckily I will not drive 30 miles to avail of any other services, nor will my own patients as I will not be referring them into the Methodist system when other excellent specialists are available.

S
4 years ago

Due to a medical emergency, on Saturday night I fo...

Due to a medical emergency, on Saturday night I found myself at the Methodist Emergency Center off of 59 and Kirby. I was quickly checked in and within 5 to 6 minutes I was already called back and put in an exam room where the WONDERFUL Nursing staff went to work, the problem came when the Doctor walked in the room. He never addressed anything but asked had I taken anything and what was I on . . . inferring that I was on drugs (which I have never used).

So after a few test the Doctor realized I was actually sick and suggested that I should go to the hospital, never addressing my medical problem.

The Head Nurse saw the agony I was in and swiftly got on the phone, and within minutes, before my husband and I could decide if I should go, she had the ambulance on the way as well as a room for me once I got to the hospital (how I wish I could remember her name).



Why go to medical school if you aren t willing to help those in need of medical help? The way I was treated was completely unacceptable; I will from now on ONLY go to Memorial Hermann and suggest you all do the same.

As for all the hype that Methodist announces; they are the number one hospital for this and the number one hospital for that, they forgot the most important that that they want to be number one in and that is patient care and caring for their medical needs they need to go back to the table and shriving to be the number one in that.

S
4 years ago

Has been at hospital for the whole day today. Spen...

Has been at hospital for the whole day today. Spent half of time at ER. The team of doctors, nurses, & staffs are knowledgeable and super friendly which made my day went by easier.
Today I was back to HM for outpatient treatment. The staffs at outpatient center really make me feel like a home since walking in. Will be back for several more times.

C
4 years ago

This was by far one of the most disappointing and ...

This was by far one of the most disappointing and frustrating experiences ever. The lines of communication at Methodist are simply unacceptable and deplorable. The events went as follows:

1. ER Dr. finally came after 3 hours ...the night nurse was great and made up for that
2. Patient was admitted and sent to his room and the room was not ready (that was okay BUT)
3. Patient could hear workers fussing, laughing and discussing the situation loudly as he lay in the hallway
4. Patient finally got in the room and had to move himself from one bed to the other in spite of the fact that the task exacerbated the pain
5. Nurse Phung came in speaking loudly and unprofessionally just RUDE. I became respectfully assertive as well. The patient needed help and she was LESS THAN CONCERNED
6. When asked to do ANYTHING she was rude and nasty
7. The Director of Nursing had to be contacted to get meds and attention (Julian/Director was very attentive and professional during the process) Things got done.
8. Fast forward to the next day and start the battle again....YES BATTLE
9. ASK FOR HELP FROM ONE DEPT. AND THEY TELL YOU WHAT THE OTHER DEPT. IS NOT DOING
In the mean time, the patient suffers because he is told that no one can make contact with the pharmacy AND no one knows how to operate the PCA pump
10. The Director assists again
11. Meds arrive almost instantly when the Director is mentioned
12. All of a sudden one of the workers who could not operate the PCA miraculously learned the process

Through all of these acts, the patient suffered and was neglected. This experience was more than a notion.
It is so sad and unacceptable that the culture of the staff in this hospital is not patient centered. DIFFERENT FLOORS SAME CULTURE. I don t care must be the staff motto. There were a few good staffers. But, the less than desirable staff members drowned them out. Things must get better here. People die needlessly when there is a lack of communication and a sense of who gives a rats tail among some staff members.

N
4 years ago

I recently had unexpected brain surgery due to a c...

I recently had unexpected brain surgery due to a cranial CSF leak and spent eight days at Houston Methodist. This was in May during the COVID pandemic. I was impressed with the professionalism, safety, and compassion that I experienced. I cannot give enough praise to my neurosurgeons Dr. Britz and Dr. Yang, my ENT Dr. Takashima, as well as my neuro ophthalmologist Dr. Lee. They are a top notch group who tackled a very complicated situation as a true team. The nursing staff was excellent. Due to the pandemic, I was not allowed to have a family member with me, however, the compassionate staff at Houston Methodist helped me physically and emotionally to push through and do what I needed to do. There is a reason they are ranked #1 in Texas, and I certainly experienced a top notch level of care.

J
4 years ago

When we discover the truth, it shall set you free....

When we discover the truth, it shall set you free. Occultism governs a body indefinitely resetting parameters keeping us bound, or withheld in efforts to support total ignorance. I ventured an expectation, by formerly known M.D. P.H.D whom I considered friends of mine established in reputable science at municipal hospitals; utterly in my astonishment, I was sadly disheartened; I learned they're enslaved as well. "We are not consultants to determine your best benefit, in health and retrospect; we're here in selfishness finding ways that promotes industrialization maintaining political stability for society from a certain government." Power. Influence. Ability. Sorcery. These strategies before our very own eyes, conduct operations in conspiracy, and I will not stand such blasphemy when I've learned knowledge that Our One True King exists. Sound is a lifetime of prophecy. Dwelling within all of us, key fruits of the spirit will mature us spiritually and help channel divinity by fellowship, be it congruence or alone; energy is innate not artificial. We're blinded in logistics, statistics in fact; scientists pledge to oaths egotistical. Doctors say they will, but will not. Prayer should meet supplication in fasting unceasingly. Communication with Your Highness, will be our only deliverance from plagues, generational curses, taboo pacts, etc. Trust me, I trust in The True and Living God. In God We Trust, salute.

A
4 years ago

EDIT: I recently discovered a bad review was writt...

EDIT: I recently discovered a bad review was written on my behalf by an angry friend using my account for the Texas Children's Hospital which was NOT written by me.

However, the words below, are in fact my own and I would deeply like to thank Methodist once again for their care. At the time that I fainted I was attempting to work two jobs (one of which was at TCH) and my body just couldn't handle it. I resigned of my own free will in large part because of that.

I apologize for the mess and hold myself accountable for letting this happen when it shouldn't have.

----

I fainted on a gravel parking lot due to exhaustion/low blood pressure due to my attempts at trying to work a fast paced retail job on top of another fast paced retail job at Texas Children's Hospital even though I was clearly ill. I was thankfully wheeled into Methodist for an EKG and Cat Scan.

Not only is it hard for machines to get a reading on my blood pressure, but drawing blood is almost always a problem. While the nurses who attended me failed to get a read they kindly used an ultrasound instead of poking me a thousand times with a needle which has happened many times in the past. They were also very responsive with my issues, especially considering the sheer amount of patients they already had to deal with. A definite 4/5 stars!

C
4 years ago

My experience after moving into North Harris Count...

My experience after moving into North Harris County and attaching to Methodist system affiliated doctor. My family members were consistently directed to Methodist system clinics to pursue expensive (extremely high for the market), medically unnecessary, testing as part of my wellness care. The Methodist doctors and clinic became deceptive and uncooperative when I proposed lower cost alternatives. Within 6 months I detached and found much better health care providers who I could trust.

B
4 years ago

Everyone is very helpful, wait times are minimal a...

Everyone is very helpful, wait times are minimal and the hospital has good food in the cafes and the waiting rooms all have fresh drinks of your choice. I am pleased with the staff and their work. God bless all of you. One exception would be, a person in billing called me prior to an operation that was scheduled and told me if I didn't bring 8000.00 dollars they wouldn't do the operation. This of course meant i would die, so naturally i was a little upset. It was mistake on his part but it shouldn't have happened the way it did.

R
4 years ago

This is the best hospital that i have been to they...

This is the best hospital that i have been to they saved my life if i hadn't went to the emergency room at Methodist i would not be here because herman hospital sent me home and said i was stressed out come to find out i had a dissection of the aorta dr. Suarez and his team saved me they are the best plus the hospital stay and the staff was very good i would recommend anyone to this hospital

M
4 years ago

Alkek 7th floor is extremely slow with caring for ...

Alkek 7th floor is extremely slow with caring for patients. Call for assistance and wait and wait and wait and nobody shows up until it s time for vitals to be checked or time for medicine. Obviously the patients needs are not a priority...

h
4 years ago

Horrible customer service. I called referring an e...

Horrible customer service. I called referring an employee who was directing hate speech at LGBTQ+, a women picked up and as i was talking she interrupted me saying maam nope uhuh
they clearly do not care about horrible employees and what people have to say. I would not feel safe going to a hospital who doesnt care when a patient feels unsafe.

R
4 years ago

I am posting a review because my niece had a negat...

I am posting a review because my niece had a negative experience with these people. The doctors in the emergency room are extraordinarily rude. Dr. Rezwan Ahmed has a humongous ego and so does his "secondary neurology" team. I don't know what medical school these people went to or what training these so-called "physicians" had. But all of the doctors had a sadistic bedside manner. If you are needy, they will try to humiliate you and make fun of you! And this hospital overcharges for medical tests. If you dare question or disagree with an incorrect diagnosis the doctors will try to bully you. Avoid this hospital if you can.

I am not a person who goes around calling people racist. But the doctors were rude to my niece (who happens to be black/ mixed). And they made derogatory comments to her. The doctors, by the way, were not white people. They are Arab (Rezwan) and Asian (secondary neurology team).

And this hospital is very unorganized. While some of the nurses are outstanding, others are barely competent. A nurse tried to run the same blood test twice on my niece for an illness that she did not have. And my niece overhead the nurses at a desk call the patients, "these G-d d-mn people!" because people were asking for medication, food, and clean bedsheets. If you need to go to the emergency room I advise you to choose another hospital in Houston.

T
4 years ago

Staff member named Barbara Faulkner in the OPC 18t...

Staff member named Barbara Faulkner in the OPC 18th floor is so wonderful at her job and was so helpful and kind. She made our family feel so welcome, calmed, and informed the entire time we were there while my son had surgery on 1-31-19.

S
4 years ago

If I could give Methodist Hospital, a 0, instead o...

If I could give Methodist Hospital, a 0, instead of a 1 due to having the worst Communication with the family of the Patient. Let me explain why? my brother was a patient at Methodist Hospital all the Medical Staff (Dr's) there have no Customer service skills. They are very RUDE or didn't explain what the situation is when it comes to asking them a Question about my brothers care we were told I don't know or let me direct you to the right person. I was so deceived by how this Hospital is very Unorganized with the Staff. I don't know why they say this Hospital is the best Hospital in the World I don't agree with it being the best and the care you get isn't always warm. The Nurses that are from another part of the Country Don't speak very good English and don't speak very good English. To me they aren't as Compassionate as the nurses in the ER they are compassionate and caring and get the message back like a Professional medical care that should be on all floors. I hope that this Hospital retrains the nurses that have no Patient skills and to be more Compassionate and caring. Because to me they are there lacking skills to be a Nurse and are there for the Paycheck we didn't get a warm feeling there at Methodist. I can see we're not the only ones who felt this way about Methodist. Hopefully the Hospital can be more Observent on how things are being done there!

A
4 years ago

I had a major surgery on April 7, 2015, on the da...

I had a major surgery on April 7, 2015, on the day of my birthday. The staff heard about it was my birthday and they brought me a small cake, a balloon, and a gift, it was so nice. I have not complain on my last stay there 4/7/2015, everything was fine, doctor did good, staff was very nice, room was nice and clean.

A
4 years ago

I can t say enough about the wonderful experience ...

I can t say enough about the wonderful experience my family has had at Houston Methodist in the Med Ctr. My mom had to have 2 procedures, a stent in one of her arteries, and a valve replacement the following day, and we couldn t have been happier with the results!

T
4 years ago

No stars... Horrible service and accommodations. S...

No stars... Horrible service and accommodations. Semi-private rooms and filthy. Even the windows looking out of Room 370 were MOLDY. The chairs had not been moved to mop. Divider curtain was on backwards so could not snap together for privacy and the nurses laughed. It's just so pitiful.

V
4 years ago

THIS HOSPITAL WAS THE WORST! I WENT 8 HOURS WITHOU...

THIS HOSPITAL WAS THE WORST! I WENT 8 HOURS WITHOUT STAFF CHECKING ON ME, STAINED BLOODY TOWELS IN THE SHOWER, AFTER MY SURGERY I DID NOT GET THE PAIN MEDS I NEEDED AND ENDED UP HAVING TO STAY AND EXTRA 3 DAYS, THE PCA'S TOOK BETTER CARE OF ME THAN THE NURSES, CHARGE NURSE SAID SHE WOULD HANDLE IT DON'T LOOK LIKE SHE DID HAD TO SPEAK TO THE NURSE MANAGER. MY STAY WAS ABSOLUTELY HORRIBLE!!!

R
4 years ago

My mother in law is in hospice here in Methodist w...

My mother in law is in hospice here in Methodist we were a little traumatized with the first nurse we got, she very ruff and rude and insensitive then we were blessed with a great nurse named Edgar he is the best!! He has been extremely attentive prompt caring respectful he is truly a blessing

F
4 years ago

I have enjoyed each and every experience I've had ...

I have enjoyed each and every experience I've had with this hospital. The last time I went was this last weekend. I was helped by Jason Knight, the medical director for the emergency department, for the majority of my visit. He is a truly amazing person and even though I received an unfavorable diagnosis, he was so supportive and helpful with my questions and concerns. He shows continued support, even after my visit.

M
4 years ago

My mom had hip replacement by a great dr from Texa...

My mom had hip replacement by a great dr from Texas orthopedic at Methodist since they wanted a icu available just in case. Surgery went well. Methodist only does PT once a day even though doctor told us he ordered it twice daily. Nurses didn't help fill in gaps of getting her up and walking around at first, but did help when it became apparent there was a need. Dr approved discharge if PT approved. Pt approved discharge. I told them we have steps at our house and that had not been worked on. Physical therapist that evaluated her for discharge apparently didn t read the chart. Got it straight finally. Glad I happened to be there to intervene. Staff is very friendly and helpful otherwise. Her surgery was on Thursday and she had been cleared for shower day after surgery. Have been told there are no shower chairs and there are no benches in the showers. After 4 days, and being on two different ortho floors, she was finally able to get a shower. They closed down one floor and moved us to another. I had to intervene getting a patient liaison involved and they improvised using a potty chair. Kinda surprised such a grand hospital would slack on that. I know they prob have fast discharges most the time, however, I am sure there are plenty that take a few more days to recover. Would use Methodist again because good hospital overall, but disappointed in their PT dept. I feel seeing the frustration of those helping me get her a bath. I bet that changes for the better pretty soon

B
4 years ago

Very caring and attentive staff. Outstanding care...

Very caring and attentive staff. Outstanding care before and after surgery. Recovery room nurse was amazing. Could not ask for a more capable, competent or caring surgeon. The room was a bit small and older, but clean and well organized.

I
4 years ago

Had to take my son there in 2016. Provided them wi...

Had to take my son there in 2016. Provided them with his Medicaid card. In 2017 they send me a bill 577 with 288.50 discount and I have to pay 288.50. I connected them with Medicaid CSR at one point, they verified everything looks good in both systems but now they say cuase the time frame for filling a claim to Medicaid is past, I have no way but to pay them the balance. Be careful people when you go there. THEY ARE FRAUDS, THEY STILL FROM YOU WITH MODERN AND KINDA LEGAL WAYS. I feel sorry for them that they couldn t verify my sons coverage while having the copy of the Medicaid card with them. HOUSTON METHOSCAMS!!!!

B
4 years ago

Best hostipal for my liver surgery ,Dr victor ank...

Best hostipal for my liver surgery ,Dr victor ankoma-sey very professional go extra mile to provide excellent care...excellent doctors, nurses every one that was with me during my stay in the hospital was the best ...I love everyone of you
Especially Samantha Bullock hepatobillary coordinator in transplant Center ,she is attending to me anytime even weekend ,she have so much love and interest in her work.... Thanks to my God almighty for divine direction

B
4 years ago

Wow! Drove 2 1/2 hours because this hospital is su...

Wow! Drove 2 1/2 hours because this hospital is supposed to put our Lake Charles emergency rooms to shame! What a crock!!! Rude staff unorganized staff. Stay home, not worth the drive!!! Shift change here means we cannot be bothered with you. Bright side of staff change is fingers crossed we get better staff!

S
4 years ago

The absolute worst x-ray experience. I waited 40mi...

The absolute worst x-ray experience. I waited 40mins to get 2 pictures done on my back and was 1st in line with no one occupying the rooms ahead of me. I had to remind the desk that I was waiting and that my appt was 40min ago

B
4 years ago

My dad is in the Walter tower, on the neurological...

My dad is in the Walter tower, on the neurological floor. The staff is unbelievably friendly, and the care is beyond excellent. They're taking great care of my mom who is staying in the room with him, I wouldn't want my parents to be anywhere else.

e
4 years ago

staff seems nice but the room is run down and dirt...

staff seems nice but the room is run down and dirty. I just got transferred from Methodist west. There's a night and day difference. Not what I expected. old is one thing but dirty and not maintained are another. Speaking of the Dunn building. I kind of feel like I am in a cheesy motel in a movie. I sure the staff and Doctors are competent wich is why am here for. it just the room doesn't reflect the reputation.

Y
4 years ago

I stayed at Methodist two weeks ago and the care a...

I stayed at Methodist two weeks ago and the care and attention I received was absolutely wonderful!! From all the medical personnel across the board, the treatment they gave me was absolutely great! It was so good that I did not want to go home! If i could give them 6 stars I would. Houston Methodist is by far the best hospital!!

J
4 years ago

Have have stayed at the hospital on a couple of oc...

Have have stayed at the hospital on a couple of occasions and every time I am confident I have received the best treatment available. Their doctors and other staff are always knowledgeable, cordial and willing to answer or find an answer to all your concerns.

About Houston Methodist

Houston Methodist: Delivering Superior Patient Care

Houston Methodist is a renowned healthcare system that has been providing exceptional patient care for over 100 years. With its headquarters in Houston, Texas, the organization has grown to become one of the leading hospitals in the United States. Houston Methodist is committed to delivering high-quality medical services and innovative treatments to patients from all walks of life.

The hospital's mission is to provide compassionate care and advance medicine through cutting-edge research and education. The team at Houston Methodist comprises highly skilled physicians, nurses, researchers, and other healthcare professionals who work together to ensure that patients receive personalized care tailored to their unique needs.

Services Offered by Houston Methodist

Houston Methodist offers a wide range of medical services across various specialties. Some of these include:

1. Cancer Care: The hospital provides comprehensive cancer care services ranging from diagnosis to treatment and follow-up care.

2. Heart & Vascular Care: The hospital's heart and vascular center offers advanced diagnostic tools and treatments for heart-related conditions such as coronary artery disease, arrhythmia, heart failure, among others.

3. Neurology & Neurosurgery: Patients with neurological disorders can access specialized treatment options at Houston Methodist's neurology department.

4. Orthopedics & Sports Medicine: The hospital provides orthopedic surgery services for joint replacement surgeries as well as sports medicine treatments for athletes with injuries or chronic conditions.

5. Women's Health Services: Women can access specialized health services such as gynecology exams, breast cancer screenings, fertility treatments among others at Houston Methodist.

6. Transplant Services: Patients requiring organ transplants can access world-class transplant programs at the hospital including liver transplant program which ranks among the top five in the nation according to US News & World Report rankings.


Innovative Treatments Offered by Houston Methodist

Houston Methodists' commitment towards advancing medicine through research has led them into developing innovative treatments that have transformed patient outcomes across various specialties:

1) Robotic Surgery - This minimally invasive surgical technique allows surgeons greater precision during procedures while reducing recovery time for patients.

2) Immunotherapy - This groundbreaking cancer treatment uses a patient’s immune system cells (T-cells)to fight against cancer cells.

3) Gene Therapy - This revolutionary therapy involves modifying genes within a person’s body so they can produce healthy cells instead of diseased ones.

4) Artificial Intelligence (AI)- AI technology helps doctors analyze large amounts of data quickly so they can make more informed decisions about patient diagnoses or treatment plans.


Patient-Centered Approach

At Houston Methodists', patients are treated with utmost respect and dignity throughout their journey towards recovery.Their approach focuses on providing personalized attention tailored towards each individual’s unique needs.This includes offering support groups,counseling sessions,and spiritual guidance where necessary.Their goal is not only treating illnesses but also improving overall quality-of-life outcomes for their patients.


Conclusion

In conclusion,Houston Methodists' commitment towards delivering superior patient-centered care has made it one of America’s leading hospitals.With its state-of-the-art facilities,top-notch medical staff,and innovative approaches,it continues setting new standards in healthcare delivery.If you're looking for exceptional medical service delivered with compassion,Houston Methodists should be your go-to choice.Schedule an appointment today!