If I could give Methodist Hospital, a 0, instead o...

If I could give Methodist Hospital, a 0, instead of a 1 due to having the worst Communication with the family of the Patient. Let me explain why? my brother was a patient at Methodist Hospital all the Medical Staff (Dr's) there have no Customer service skills. They are very RUDE or didn't explain what the situation is when it comes to asking them a Question about my brothers care we were told I don't know or let me direct you to the right person. I was so deceived by how this Hospital is very Unorganized with the Staff. I don't know why they say this Hospital is the best Hospital in the World I don't agree with it being the best and the care you get isn't always warm. The Nurses that are from another part of the Country Don't speak very good English and don't speak very good English. To me they aren't as Compassionate as the nurses in the ER they are compassionate and caring and get the message back like a Professional medical care that should be on all floors. I hope that this Hospital retrains the nurses that have no Patient skills and to be more Compassionate and caring. Because to me they are there lacking skills to be a Nurse and are there for the Paycheck we didn't get a warm feeling there at Methodist. I can see we're not the only ones who felt this way about Methodist. Hopefully the Hospital can be more Observent on how things are being done there!