HOTEL (The Mercer) Reviews

Jay-Z and Kanye West filmed much of their "Watch The Throne" album in this hotel rather than in the recording studio. It can be said your privacy will be maintained.

Got kicked out for sitting in the "guest only" lounge. Also, lounge was not really nice at all. All tables had leftover dishes on them.

No control over paparazzi or photographers blocking the entrance

Food was great, so was the bloody Mary. Fries were out of this world, and we caught the staff between shifts, so it was busy on a holiday weekend. Would recommend.

Lovely place, with late hours on Monday!!! Had a perfect rib eye, cheese plate and calamari, cooked as requested and filling. - nuff said

Had lunch at the restaurant. The food was amazing and the place itself is beautiful. We are upstairs, which is very bright due to the huge windows. The downstairs basement seating area is huge and feels a little clubby, was very cool!

Great place. Service staff could use be a little training on "service with a smile "

Cool hotel in great location! Rooms were old school NYC meets new age boutique.

Overpriced and overhyped-long lines just to get a cupcake!
Taste was really good tho
Beverages were quite inexpensive

Still a wonderful ambiance even though the Christian Liaigre should be refreshed after all these years
The restaurant still a good fun stand by

Breathtaking floor to ceiling doors to your own courtyard in NYC!!!! I ve stayed everywhere and always a suite and usually on the upper east side. I am now converted to a SoHo woman. The easy openness, the comfortable and practical furniture. From the time I pulled up someone was always there to help and I just asked about a bigger room just in case a cancellation or something and they did not say no, they said give me one second, then poof!!! Amazing, Spectacular, Beautiful. A perfect getaway without the stuffiness. Now we will always come back to take a break and sit in the courtyard! Ben and Kern are the best!!! Theresa Farah

Excellent food and service! Very nice interior as well!

Great food and great atmosphere, a little noisy but worth a visit

So nice, love the atmosphere, great location highly recommended.

The food and service was excellent! Very knowledgeable waitress and the fish tacos were delicious!

Expensive, but delicious. The bartender was the best part of dinner

The food was great, portions were very generous and the service was quick.

The service was terrible. Took 15 minutes to even get a menu. Sean, the waiter barely spoke to us. We ended up giving the busser a cash tip because our waiter didn't deserve a good tip and we didn't want the busser to suffer for server's pretentious attitude. The place was way too stuffy for the generic good they serve. We felt like an inconvience to Sean it maybe he felt our money wasn't green enough because every one of his other tables were well tended to.

Didn't like the food. It's like you can make it at your house. It wasn't amazing or worth paying for it. The service wasn't the best one either

I had lunch at the restaurant. the staff is very kind and helpful, the service impeccable. the menu combines refined dishes with classic American dishes. excellent choice of cocktails and the wine list. prices adjusted to the receptive level and quality of food

Food was delicious..Good service, menu a little uninspired. Burrata was out of control however...

Amazing food, great service, would definitely come here again!

One of my favourites Restaurants both for lunch and dinner. Very nice hotel. Must go!!!

Love it! Try the the burrata cheese and strawberry app...it's amazeballs!

Went here with a larger group and all was well. The staff was very attentive to us and accommodating to our request.

The Maitre d' was very rude. I have frequented five-star hotels all over the world and have never encountered such a lack of graciousness.

We had the turkey and regular burgers and both were very good. Their bloody Mary is also pretty tasty. Great decor and very spacious.

The HISTORY of ..... The MERCER New YORK Hotel. FRIENDSHIP and good TASTE always endures in TIME Gracies marcel

Great restaurants and staff. Food is delicious and their Burger awesome

Excellent quality of ingredients. Great service! The decoration is also cool. Fantastic place for breakfast!!

Food was good but but subpar given the Jean Georges name and cost associated with it. Service was good, although we were served room temperature water, which wouldn't be as annoying if the restaurant itself wasn't so warm inside (lunchtime during August....)

Good food and atmosphere. Good for groups and has a diverse menu.

This hotel s very famous in the city for having super guests like Julia Roberts.
I know very well this place since I used to come there for the last 10 years.
The location is fantastic, the rooms are very high-quality but the facilities are close to 0: you get nothing but your room and the lounge area and the restaurant (which is really low quality and very expensive).
Also the staff is only good at reception and the doormen. The other staff is really bad with little consideration for the customers...

Great place to lounge. Food is always good and consistent

Great restaurant!!! Highly recommend. Beautiful hotel, great Soho location, great shopping steps away

Best in NYC. I understand why Calvin Klein and Marc Jacobs lived in this hotel for several years... it's an oasis with 5 star service. You couldn't ask for better rooms, the location is unbeatable, and having the Mercer Kitchen as your source for food... come on. Granted it might not be as hip as it used to be, but the lobby is still a great place to be.

I spent one night here after my daughter's wedding at City Hall. It was lovely, clean, and Randy and Stephanie made me feel right at home. Breakfast was plentiful and delicious. Looking forward to returning when I go to NY again.

The power place for breakfast, lunch and drinks in Soho. From Pharrell to Stella McCartney - the hotel for people who don't stay in hotels.

Very trendy where many celebrity like to stay.
Very friendly staff

I was Happy to have a nice lady as my weitress. Tired of the uptight handsome and not very nice waiters. Love the food as usual.

Fantastic restaurant in the heart of Soho in New York.

Basement restaurant area is very lovely and well lit without being too dark. Food was delicious. Very friendly staff.

It eats very very rich. Recommended for a cloudy day because it is half dark but delicious

Surprisingly mediocre service for such a nice place. Regardless, it's a nice place for breakfast or brunch. Gets busy. Love the hot dog, which is really an unexpected menu item.

Love the classic throwback elegance and Outstanding Service.

Great hotel lobby and bar, but I was asked not to use a lobby chair because I wasn't a hotel guest. I was waiting for my guest. Not a big deal though.

I met with friends for drinks
The hotel is beautiful
Cant wait to check out the rooms next time

Best boutique hotel in the US. Everywhere else is 2nd even when they excel.

I visited SoHo for the first time and a friend of mine recommended that I have dinner here. I loved. The service is excellent and the food even better!