
Excellent location, friendly people and the best b...
Excellent location, friendly people and the best breakfast in Europe.
I stayed 3 nights and quite well. The room smelled...
I stayed 3 nights and quite well. The room smelled of food when you entered but otherwise everything was perfect. The problem came when when I got back home I realized that I had forgotten my running shoes in the room. I call the hotel and they tell me they will see if they are there. Two hours later they call me and tell me that there is no trace of my shoes in the room. I was obviously plaid. Be careful with leaving things in the room that the cleaners already know what they are doing ... I want my adidas !!!!!!
Hello, my score is this, and all the staff takes i...
Hello, my score is this, and all the staff takes it, an outstanding one from the concierge, hotel security, reception, etc, etc. For the rest I think it is a hotel that lacks an urgent reform. Carpets with humidity, wiffi that goes by areas and badly, to all this we must add that if you go with the idea of parking the car in your parking, I DO NOT RECOMMEND IT. It is the most narrow and super complicated to go down to the basement, since you have to have a lot of practice otherwise you will scratch the whole car. Sticking well to the wall on your left and making an angle of almost 45 degrees will have to go down one or two floors in the form of a snail. Let's go that your pleasure trip can turn into a nightmare every time you try to take out and put the car.
Good hotel that corresponds to the stars it holds....
Good hotel that corresponds to the stars it holds. Something slow the cafeteria service. Improvable furniture. The carpeted floor is not the most hygienic. Good garage and good treatment.
We were staying at this hotel on January 7th. We l...
We were staying at this hotel on January 7th. We loved their situation and a very good service in general.
Medium hotel, view from the windows on the walls ....
Medium hotel, view from the windows on the walls ...
Huge hotel but good, nice and at a good price. Jus...
Huge hotel but good, nice and at a good price. Just 20 min walk to the center
Excellent hotel, fantastic location with two metro...
Excellent hotel, fantastic location with two metro stations, of two different lines, less than 5 minutes away. Spacious and modern rooms, excellent services.
A hotel of the French chain ACCORD Hotels and more...
A hotel of the French chain ACCORD Hotels and more. The building has been completely renovated, absolutely everything is new, modern, with technology in the rooms, large multidisciplinary rooms, good service, all attentive, reasonable prices.
Central and with excellent connections to the airport, practically in front of SERVICIO EXPRES buses de Madrid, with various frequencies continuously.
O. Donell Metro at the door, in the Salamanca district and 15m from the main streets of Madrid and its golden mile, or 10m walking to the fabulous EL RETIRO park, a jewel for locals and tourists.
A hotel that has replaced the HOTEL Convention, congratulations to its staff and, especially in the figure of its Director and personal staff
100% recommendable.
Nice hotel in Salamanca area. Close to the shoppin...
Nice hotel in Salamanca area. Close to the shopping streets. 5 min walking distance to a metro. Old Town and other major sightseeing is at least 30 min far by metro. The hotel restaurant offered delicious food at similar prices like other restaurants.
Spectacular hotel Large and very comfortable. Brea...
Spectacular hotel Large and very comfortable. Breakfast of everything and wifi like at home
From the photos I had seen on the hotel website, I...
From the photos I had seen on the hotel website, I honestly expected more. Fundamentally it should be a quiet and modern hotel. Unfortunately when I arrived at the reception, I thought I had the wrong place and it was a subway station because there were hundreds of people, guys screaming and running everywhere and only 2 people attending. When I consulted because of all the fuss, they told me that being a winter vacation is usually noisier than normal. As for the rooms, they are spacious but quite poor in terms of warmth. You can tell they are a bit old and above all if you open the windows you can hear the cars on the street as if they were inside. The best thing about the hotel is its pool on the roof of the 7th floor. The rest is quite regular. If you can, try to stay closer to Parque del Buen Retiro, for the Goya side, which is a much nicer neighborhood
A very nice experience. The welcome drink is good....
A very nice experience. The welcome drink is good. Breakfast is excellent.
I went with a friend to see a football match at th...
I went with a friend to see a football match at the hotel bar. The prices were a little bit expensive, but then again the ambiance was cool.
I like the reform. Modern, functional and with ple...
I like the reform. Modern, functional and with pleasure. The breakfast buffet varied and complete.
We are doing an event and both the attention of th...
We are doing an event and both the attention of the staff in the room and the waiters of the coffee break are very attentive. Everything is always in perfect condition.
Modern and stylish hotel.
Excellent hotel. Nice rooms, good restaurant and ...
Excellent hotel. Nice rooms, good restaurant and friendly staff.
Hotel "of battle" rooms with the indispensable but...
Hotel "of battle" rooms with the indispensable but well conditioned, good bed and good bathroom, good situation
I went to a technological event in its halls and i...
I went to a technological event in its halls and it has magnificent multipurpose rooms and the hotel facilities that I could see were very neat, modern and beautiful, a hotel highly recommended for guests.
Large modern comfortable breakfast buffet well pro...
Large modern comfortable breakfast buffet well provided
Factory to sleep. No one at the Le Club counter. 3...
Factory to sleep. No one at the Le Club counter. 3 people on arrival at the reception (hotel with 790 rooms). Reception at the buffet really not friendly by the person in charge. A lot of noise in the courtyard that resonates until the 6th floor (upper privilege room). Cold lobby without soul. Very disappointed.
Excellent location for travel in the center of Mad...
Excellent location for travel in the center of Madrid. Friendly staff. Clean and pleasantly scented structure and rooms. Super breakfast for all tastes. I recommend it to families. If I return to Madrid I will book this hotel again. We had a great time !!!!!!
Modern hotel, with attentive service and friendly ...
Modern hotel, with attentive service and friendly to any request by customers. Modern and spacious rooms, with full bathroom. The best breakfast buffet with all kinds of foods to start the day forcefully. A 10.
Nice and comfortable stay, served good food for br...
Nice and comfortable stay, served good food for breakfast n dinner. Staff were very polite, very recommended.
Perfect place, after the reforms very cozy and wit...
Perfect place, after the reforms very cozy and with all the amenities.
Great hotel Rooms very comfortable. Excellent trea...
Great hotel Rooms very comfortable. Excellent treatment Activities for the little ones
Doesn't feel quite as nice as your average Novotel...
Doesn't feel quite as nice as your average Novotel, but breakfast isn't too bad and has a decent lobby.
Very good attention. And also the restaurant that ...
Very good attention. And also the restaurant that is open 24 hours
Good location for people interested in the city ce...
Good location for people interested in the city center. Breakfast is amazing with great variety of choices. Mobile phones available for guests to use during their stay with calls to EU, US without additional charge.
In conclusion it is an excellent hotel.
In conclusion it is an excellent hotel.
The location is very good, it is a few meters from a metro station and a few meters from a bus stop. With these two modes of transport it is enough to get around and get to know Madrid.
The hotel service was excellent, since we arrived they were friendly and also have a restaurant with a delicious hamburger (don't buy the Baos, they are not good) and a room service with 30 minutes or free.
The room too comfortable, spacious and clean; the bathroom is quite large, comfortable and filled with nice cleaning products.
The comfortable, large double bed with a mattress that allows you to rest.
Finally the cleanliness of the hotel in general is excellent.
When I return to Madrid I will not hesitate and will return to this hotel. Recommended 100%
Wonderful, friendly, and attentive front desk staf...
Wonderful, friendly, and attentive front desk staff.
Second time I stay and great. Very functional room...
Second time I stay and great. Very functional rooms and this time with breakfast: it's worth it
Beautiful and cozy rooms, tasty and authentic brea...
Beautiful and cozy rooms, tasty and authentic breakfast, quick housekeeping and it's everything you expect when you think of staying in a hotel.
Excellent hotel, great service, great breakfast in...
Excellent hotel, great service, great breakfast in the morning. Good location. It has restaurant, bar. Very attentive. Highly recommend !!!
Excellent treatment of the administrative staff as...
Excellent treatment of the administrative staff as the rest who work in the hotel, the rooms have also been renovated bathrooms, were great, breakfast and excellent service.
Pleasant, effective and a very good detail. Having...
Pleasant, effective and a very good detail. Having forgotten glasses and headphones on the last visit in June, the staff was able to present me with my possessions having saved everything for almost 2 months. Thank you!
Huge hotel complex limits American factory to tour...
Huge hotel complex limits American factory to tourists, the rooms are not with the standard of group NOVOTEL because smaller. Nice and impressive breakfast especially with the gentleman who prepares you on the spot of the fruit juices to measure
problems encountered during our stay of 4 days: a leaky window overlooking the busy street and therefore very noisy!
and especially dangerous parking because inaccessible to the minivan and despite the green light of the caretaker parking: the ramp is out of the ordinary and designed for small cars I found myself stuck with my SMax in the ramp !! What cost me a complete wing to redo in bodywork!
staff are very helpful. The rooms are clean and th...
staff are very helpful. The rooms are clean and the food good. We were very comfortable
Typical hotel with attached convention center...lo...
Typical hotel with attached convention center...low quality, overall very used, bathroom not clean.
Good hotel, very well located, no noise, no exteri...
Good hotel, very well located, no noise, no exteriors, no interiors, exquisite treatment of the staff. You also get water in the room and welcome drink or soda. If there is opportunity we will return.
Beautiful Hotel in the center of Madrid..camere sp...
Beautiful Hotel in the center of Madrid..camere spacious and elegant ... very clean ..
Great
Hotel oriented to business events, has great accom...
Hotel oriented to business events, has great accommodation capacity and to host large events. Very well located with quick access to M-30 and M-40 for fast trips to IFEMA and Airport, near the Retiro Park and Salvador More
Excellent, a luxury. Super recommended. Amazing br...
Excellent, a luxury. Super recommended. Amazing breakfast They give you a cell phone to use the Internet and calls.
We enjoyed our stay here- great bed, lovely bathro...
We enjoyed our stay here- great bed, lovely bathroom, nice building. Our room was a bit dark, but very clean. Our check in was very slow, but extremely courteous. We like the hotel, thought the outdoor entry was lovely, the indoor lobby was rather less so- with stark white walls and stairs that made suitcases difficult.
Very good breakfast, super complete. Selection of ...
Very good breakfast, super complete. Selection of natural juices, the best!
Rooms very musty and in need of a remodel. At the reception they never answer the phone, you have to go down and they justify saying that it is not very personal for the clients they have.
Easy to get all over the City, as close to 2 diffe...
Easy to get all over the City, as close to 2 different lines for Metro.
The facility has everything you need to enjoy either personal or business travel.
Our room was lovely, massive bedroom and bathroom,...
Our room was lovely, massive bedroom and bathroom, complimentary shower gel and shampoos everyday, also complimentary chocolates as well as brownies for my boyfriends birthday. Very clean.
Great breakfast; Beds very comfortable; Modern bat...
Great breakfast; Beds very comfortable; Modern bathroom with rain shower; very nice staff, security in front of the hotel was very polite and attentive; very happy to come back to the hotel. Negative: The atmosphere of the train station in the lobby and bar alone. Directly next to the bar there is a children's corner with the appropriate noise level. Some guests were very loud, came with bathing or jogging clothes for breakfast or in the bar.
Great value hotel. No fuss staff. Good value break...
Great value hotel. No fuss staff. Good value breakfast recommended
Very good service but the regular rooms almost hav...
Very good service but the regular rooms almost have no natural light
Second event to which I come and again a great org...
Second event to which I come and again a great organization. Food in quantity and quality, unfinished for several hundred people. Very good, recommended for medium and large events.
Top location near Retiro Park. The hotel has very ...
Top location near Retiro Park. The hotel has very nice and clean, freshly renovated, large rooms. The service at the front desk is multilingual and very friendly. There was always a lot going on in the lobby. It was a meeting place for all, where the Spanish league was broadcast on beamers. All in all, I would recommend this hotel to anyone!
Luxurious hotel, well located and affordable. Subw...
Luxurious hotel, well located and affordable. Subway station, shopping center and restaurants close by. The Retiro park, for me the most beautiful of the city is within walking distance.
We booked a room for 4 people. The very spacious r...
We booked a room for 4 people. The very spacious room (it was a suite) and the very comfortable beds, even the sofa bed. We liked that in the room there were bottles of cold water and a free-use coffee machine.
Nice hotel in central Madrid. 7 days i stayed and ...
Nice hotel in central Madrid. 7 days i stayed and food was excellent
Great base to explore Madrid. Staff were friendly ...
Great base to explore Madrid. Staff were friendly and the hotel, light and vibrant with relaxing areas in the lobby
I loved everything, from the room, breakfast, amen...
I loved everything, from the room, breakfast, amenities, good and the treatment received has been 10, from now on whenever we return to Madrid, this will be our HOTEL, THANK YOU VERY MUCH.
Clean and tidy hotel. You are an excellent locatio...
Clean and tidy hotel. You are an excellent location for the subway station "O'Donnal".
Convenient location.
Room service is a bit slow
Very good experience, quick check in and check out...
Very good experience, quick check in and check out. I traveled with my children, and their room was in front of mine and my wife. Breakfast varied and assorted, I would go back without doubt,
Nice hotel and service. You can enjoy free water ...
Nice hotel and service. You can enjoy free water during your stay near thr reception. Spacious room and shower. Comfy bed. Perfect location if you are going to a show at the Wizick center. Well connected to the center.
Nice hotel Good service, as soon as we arrived the...
Nice hotel Good service, as soon as we arrived the room had an unbearable cigarette smell ... (it seems that the cleaning staff did not notice) we asked for another room and after 10 min they gave us another impeccable one. We asked that they control the old room and gave us the reason about the nauseating smell!
Beds a little noisy, and the rooms are not completely soundproofed with the outside. The rest barbarian.
Good hotel at the city centre, great customer serv...
Good hotel at the city centre, great customer service, the concierge team are very helpful and courteous. Good thing is all the staff speak English - Amazing keep us the good work
Two triple rooms, which were like doubles and very...
Two triple rooms, which were like doubles and very just. Parking of a narrowness that if you don't see it, you don't believe it. They had to record the cards of the rooms several times in 2 days. The hall is busier than the Street, which is not comfortable if you go with children ... and would continue.We were several times when Hotel Convention was very comfortable, but we will not go crazy. It is true that the best is the friendly treatment of the staff.
Wonderful city. Amazing art and great architecture...
Wonderful city. Amazing art and great architecture. Cheap to eat if you go to smaller streets bakeries or tapas bars. Our hotel tried to charge 12 euros for a plate of chips!! (I complained and they dropped that charge). Lovely parks and squares. Easy to get around on metro or bus. Tourist bus good idea to get a feel of the city. Museums aren't free but Pradio and Thyssen well worth it. Allow plenty of time for these enormous collections. Spaniards friendly and helpful.
Excellent location and service. Place of reference...
Excellent location and service. Place of reference I love!
Very good hotel. Very comfortable, great service a...
Very good hotel. Very comfortable, great service and excellent breakfast.
Hotel that despite being on business, and being al...
Hotel that despite being on business, and being always at the top, is agile thanks to check in on line and check out. Tremendous breakfast, a lot of variety and quality, in a sector they made smoothies with fresh fruits and vegetables. Excellent location, many restaurants in the area, English court and very close to Serrano.
We have already gone twice, and it is the best the...
We have already gone twice, and it is the best there is for Madrid. Well located, good service, impeccable rooms.
10/11
Reformed on the outside, very noisy and the endles...
Reformed on the outside, very noisy and the endless corridors. Good value for money
The treatment of staff is excellent. Neat and clea...
The treatment of staff is excellent. Neat and clean
