Hot Chocolates Ltd Reviews

Wow!! I talked to Arlene to ask about a 'gift basket' I wanted delivered to a friend who needed a pick up. This friend had send a card and treats for my dog, so I thought it would be fun for my dog to recipricate with some 'treats'. I gave her the amt. I wanted to spend and just to choose whatever she wanted between baked goods and chocolate. Well, my friend called me laughing and laughing....saying that when the basket was received, there was a chocolate 'paw' enclosed with my dog's name written on it!!! Isn't THAT incredible!! I had not expected that at all. All the goodies looked great and that extra touch was exceptional customer service. Thanks so much again!!!!

Took my 3 nieces for some ice cream. What a fantastic treat on a hot day. I went with the cafe latte; it was a very strong coffee flavour, yum.

I was surprised to see how many flavoured oils were for sale. What a score to find truffle oil!

Always a good day when we can get our fix from Hot Chocolates.

Switching to ethically-sourced single-farm chocolate!

Great shop featuring coffee, treats, and chocolates. Also sells flavoured balsamic vinegars - mix with a bit of Olive Oil for a tasty dressing on salads. Mmmmmm.

I go in saying.... I will only buy 2 or 3.. and I end up leaving with 10 times that. Amazing chocolate and truffles. Definitely worth the stop and the price. The Umbra coffee is really good also. I've yet to find another place in BC with such good chocolate and truffles. So if your downtown in Courtenay it is worth stopping in, even if your wallet cries, its worth it.

If you love chocolate, in any of its various forms of consumable compositions, then this is the place to check out.

Absolutely love it here. We try to stop in anytime we are in town!

Excellent baked good and cakes
Large chocolate selection

Awesome local chocolate shop with a little cafe in it.

Nothing spectacular. Hot chocolate should taste like a chocolate, not like a cacao milk.
I'm from Europe and I've been looking for a real choco taste n Canada for ages. The closest is French Press in Qualicum Beach. Still, hot chocolate originally is thick, heavy in dark chocolatie taste. The thin, light drink that this place offers will never bring me back.

I've been fortunate enough to sample the chocolates from Hot Chocolates on special occasions for many years. They are the best I've ever tasted. I've actively sought out other shops to sample from, but none have surpassed these. My favourite ones are the Majorca and the Berry Quartet. I also buy their flavoured syrups, which are extremely hard to find on the mainland, and have sampled their fudge and ice cream too. And since they've opened their bakery, Cakebread, I and my friends have enjoyed some of their yummy layer cakes as well.

I live in the lower mainland and get over to the island several times a year. A stop at Hot Chocolates is always a part of each trip. And now not just for me. As I've introduced friends and co-workers to some of their delights I am now supplied with "shopping lists" before I head to the ferry each time. Please keep doing what you're doing. You're obviously extremely good at it.

Great place! Wonderful owners,very nice staff. They made us this beautiful wedding cake. It was perfect

The baked good and chocolate are AMAZING! Make you want to go back for more, and more, and MORE! However the customer service isn't that good.

I go back every year for wonderful chocolates. They are privy, but, the quality is worth the money.

Great staff and good food. Has an upscale deli feel and of course specializes in chocolate and deserts. Can be busy around lunch break.

So much variety! If you are a chocolate lover this is your dream stop. Great gift ideas, baking and more!

We went for coffee and a snack. Everyone I was with had very nice baked treats along with coffee or hot chocolate but because of my dairy and soy allergies I was limited to one option. It was a nice raspberry merangue but because all their chocolate has soy in it I was limited to that or nothing. (They did have milk alternatives for your coffee beverages)

Went for gelato... Was decadent, a lot of flavors good service good prices

Go to place for delicious afternoon snack. Cake Bread has fantastic cakes, breads, and pastries.

The very best chocolate that I have ever had. I feel that the other companies do not even compare to there outstanding quality and taste.
My favorite is the dark chocolate strawberry filled and the dark chocolate salted caramels.
The selection of chocolate is incredible.
They have a great selection of sugar free treats.
The ice cream is delicious with lots of flavors to choose from.
The staff are friendly and efficient.
The store is always being updated and kept nice and clean.
It is a very busy place, but you can always relax with a coffee or tea etc..
The owners are amazing people.

Hot Chocolates has been serving the best chocolates and goodies in the Comox Valley for over 25 years. The store is amazing, the staff is the best and of course the products are off the charts delish. I highly recommend them to everyone...and pst, they do mail orders!!!

Decent Everything, chocolates gelato baked goods coffee, not cheap in tourist season, but all good products.

Excellent combination Chocolaterie and full bakery. Friendly service and quality selection of breads pastries and handmade chocolates.

Great little Shop not only for chocolate but very good baked products as well.

I went for coffee and discovered the most delightful chocolate. Love this place. All my favorite things

So many delicious things to buy, so little time; infused olive oils and a variety of balsamic options are nearly irresistible, and competitively priced, plus a wide variety of chocolates, ice cream, and other treats.

Doesn't cater to those with nut allergies (like myself) as much as some places, but definitely not a reason not to go!

Nice store with some neat chocolates. Great selection of flavored balsamic vinegars and oils. The coffee was really good too. Bakery looked delish, but really pricey

Pretty much everything in Hot Chocolates tastes AMAZING!

I go there every once in awhile to spoil myself or to buy a tasty gift.

The only downside is their customer service. I use to buy the same drink every time I went there. One time the drink tasted wrong... /extremely/ strong. I couldn't drink it. I told the girl at the counter and her reply was, "Oh." With a blank, glazed over, stare. After an awkward pause I ordered the drink again. Paid again. The drink was normal the second time around. I wasn't sure what to expect, but maybe more than an apathetic, "Oh."

Amazing local buisness. Has been serving the comox valley for over 30 yrs .. I have been goin there ever since i was young.. There is always so much to choose from deffinitly something to cure everyones cravings .

I received a gift certificate for Hot Chocolates. Now I'm hooked! I got organic spelt bread today, sliced thick. Went home and toasted it with some butter and homemade raspberry jam. Yummy! I also accidentally bought 2 date squares and 2 iced walnut cookies. Can't wait to have tea!!

Their name says it all, the hot chocolates are to die for...sooo good!! Be careful because chocolates surround the entire store and they are delicious and made in house..will power is definitely left at the door lol

Savory pastry was delicious, as was the orange chocolate gelato! They even have a sampler station of balsamic vinegar and olive oils. Will always make a visit when I'm in Comox.

Busy. Friendly helpful staff. Great selection with many budgets in mind. Very good cup of coffee and yummy sticky bun.

Excellent spot for hangouts or coffee dates. Often busy, but that is to be expected when the selection, quality and service are excellent.

A little too precious. Could try and inject some "down to earth" into the milieu.

But I wanted to tip the girls and could not find the tip jar. Sure wish they were allowed to put that tip jar on the counter. Tips make for happier employees and do even a better job than they are already doing. Love hot chocolates the fudge brownie was delicious

Such a great store. The staff are always super nice and friendly. The chocolates and gelato are some the best I've ever had.

The young girls are so sweet and friendly. We went on a good day. All breads were 2 for 1. Stocked up and looking forward to the fresh bread.

Go to spot for all birthday cakes, chocolates and gelato after swimming

One of my favorite places for chocolates anywhere. Quality.

Excellent place. Staff are always friendly. Jordan built an empire of chocolate. He's a chocolate genius. Love this place. Can always expect happy clientele sitting and enjoying the ambiance and food.

It was great. Really enjoyed my mocha hot chocolate and my husband liked his maple spice Italian soda. Although he said he didn't really taste the spice part too much, but the maple flavor was awesome

Sent some chocolates from here to my boyfriend in Southern Ontario, he really liked them, expectually the Vanilla truffles! I also recommend the the hedgehog truffles here too ( my personal favorite )... it does get busy here during tourist season but its nice to stop here in the winter with some Belgian chocolates, and to watch locals try to drive in the snow down 5th street lol

Very nice opportunity to enjoy a good coffee or a Belgian chocolate.

A little restless, because a lot of passing customers and little seats, but there you have to keep calm. The bread is much better than the Labbertoast quality, which you often get in supermarkets, I was the bread crumbs but actually rather too hard, crispy could not call that.

The price for an ice cream cone with 2 balls 7.5 $ I found excessive.

They were out of my favourit chocolate this time, but they are doing a pretty good job of making most things available! Love the chocolate and bread here! If I could it would be 4.5 stars not four. They also need to make online orders jsut a little bit easier and add the tequila chocolates to the online orders!

Very dissipointed in this place. My girlfriend and I went here and asked them to make us iced London fogs . The "Batista" did not have a clue how to make anything besides hot chocolate. We had to guide her through the steps to make it all in all we spend 10$ on milk and ice, will not being going back ever.

Yummy! I absolutely loved my chocolate from here. Great staff service with a smile. Easy access on foot.

Yum, yum, yum best chocolste ever, lits of variety, the bakery has a wonderful variety of yummy breads and pastry and coffee and tea are ready in no time. Good seating insodexand out.

The drip coffee is very dark and not very good.
I love drip coffee without cream and sugar so I can taste the coffee, but this is not the place for good coffee.
The hot chocolate was OK.
The sweet scones were OK.

Perfection in chocolate, baked goods, Gelato, drinks, and snacks.

I have given waaaay to much money to HCs over the past decade. My husband would surely perish without his weekly salami sandwich. Kids get something here at least twice a week. Thanks for getting GF cones!

I love going to Hot Chocolates for their raspberry truffles, their boxes of chocolates and for their special birthday cakes. We also purchase many items around Christmas time to thank our loyal clients who are always delighted to receive a special basket of goodies, including of course, chocolates and coffee. One of my personal favourite things from Hot Chocolates is their fig vinegar! Amazing:)

Best chocolates on Vancouver Island, if not BC, if not Canada! They also have gelato and jelly beans. Absolute best chocolate truffles around.

Great product
Gabe them a 3 only because there staff needs a bit more training on flavors of products.... namely the gelato they serve
Few of the descriptions where off quite a bit from what we where told along with only a blank "Sorry" when told about it

Great staff love the style of the store but they need to work out a few kinks on product training

Nice chocolates and a busy store which is always a good sign. Somewhat pricey but as expected for a local chocolate shop.

I love their dark salted caramel chocolate, I can t tell if it s the best in the world but definitely the best in my heart; whenever I go there, I always get at least 20 of them.

Always warm and inviting. This is one of my favorite spots to go in the Comox Valley. Today we enjoyed their large sticky caramel cinnamon buns with cappuccinos and both were delicious! Their chocolate is of a really high quality and their plain chocolate did not cause any problems for my celiac family member at Christmas. Hot Chocolates is also wheelchair accessible.

Great personal selections for birthdays and stocking stuffers

Delicious chocolate treats and they put chocolate shavings on your latte!

Just a beautiful place awesome food,bakery is magnificent and their chocolates are out of this world