Incompetent hospital !! They call you 2 hours before your appointment (wisdom teeth extraction) to tell you that the dentist is not present they call on a number that does not belong to me! I wait 30 min in a waiting room again a chance that I find out I am told that they called me the wrong number! It takes you down as if there is only them working. You are a quack !!!!
Rude incompetent staff a shame on the normal medical profession for a university hospital avoid this place at all costs
orthopedics, consultation with Professor R.: clinical examination always thorough accompanied by a true listening, study of images with very clear explanations, excellent contact, humor - caustic often, but always nice - as a bonus. M. takes his time, imperturbable as to the managerial excesses of his institution ... Again a medicine with a human face with a deep respect for the person of the patient, oh so appreciable !! Thank you.
Incredibly unreachable on the phone, whether in the morning or afternoon for an appointment! The last time I waited 15mins the line hung up!
Worse I have been filing samples of ... ( to name a few) very difficult to obtain and that has me in uncomfortable state. They asked me to start again because they had lost the enchantillons
Wake up, we do not laugh with health !!!
It is not a hospital but it is worse than a prison!
True factory, incompetence, inhuman treatment towards patients.
Non respect of these allow themselves to lie to the family on the care "given", bawl even elderly patients => long live the respect of these nurses.
I really don't understand, I don't understand this type of behavior towards suffering patients.
A good cleaning should be done in this hospital.
And why not warn the press of this behavior? It could make a nice pub.
At least it will prevent patients and families from being ill-received, cared for and informed.
BIG FOUTAGE OF GOAT. I waited TWO HOURS AND DEMIE and finally decided to leave, so I could not do my consultation in neurosurgery with Dr. Sophie Schuind. Lack of respect on the part of the secretaries, who do not explain to us what is happening, lack of respect on the part of the doctor, who was already 30 minutes late and who tells me "I'll be back in 45 minutes" but finally was not there after more than 2 hours, short - total disrespect for my time and health. Avoid this hospital!
No support.
Disrespectful nurses.
Smell of sewage in the room.
Really hospital to avoid
Unimaginably incompetent accounting department. Sending 3 invoices to the wrong address and the last straw is the address from 28 years ago !!!
These people are foolish, as if they have donated their brains. Poor wretch who would inherit it.
I have been there many times and I have always been well taken care of but I had a serious pathology!
Very disappointed by the speed of the appointment, after months of waiting. I am not much more advanced. Full of unanswered questions because shipped, I find it shameful !!!
Hospital that gives the impression of being in an anthill, which is at the forefront of progress but empowerment dehumanizes the hospital.
I arrived at 11:30 am and it is 7 pm and I'm still waiting
Hello
Very noisy hospital
Null organization
No fridge in the room
Tiny wardrobe
No safe
I am very disappointed expecting something else but very competent nurse except a very unpleasant and expensive parking for people who can not afford
Having a chronic pathology which earned me 6 hospitalizations in Luxembourg in 6 months, I decided to have a second opinion and by surprise, I see on the net that they have a specialization in pancreatology.
I get an appointment with Professor Le moine (Title obtained in a kinder surprise probably), I come with all my medical reports. The consultation lasted 5 minutes, he barely leafed through my file and prescribed a new MRI, goodbye and 44 lost. Since I had a seizure for 2 days, I go to the emergency room where I was ejected in 2 hours without even giving me the result of the blood test.
In short, 500km and a day lost.
I put a star because staff members guided me when I was lost. I was not even given a painkiller when I was folded in 2. The pinnacle of incompetence!
I just spent 4:30 waiting in the emergency room for wrist pain due to a fall. At the beginning the support and radio was carried out in a reasonable time. 1:30 later, I asked if I had not forgotten and was told that the majority of emergency doctors were "in seminary" at the same time. No internal doctors to take over. In addition, I waited 3 hours to finally have a doctor. During the wait, I was not offered anything, I was hungry, thirsty and I did not dare go out to buy food for fear of being called at that time. As a diabetic I had to take my medicine, I could not. . When the doctor arrived, I complained to the doctor about my situation and I warned him that I was going to make a complaint, the doctor said that I was in my rights. I live near the hospital and I will never stay there again. I contacted "Test Purchase" to complain too.
NB: It is not worthy of a university hospital to have so few staff. I had the impression that the patient is no longer a priority.
Avoid the psychiatry service (Unit 9 North) at all costs.
As for him, he is claimed to be a good doctor, it's not complicated for him, all the ailments that we can have in this department are psychological and we do not look any further and, the icing on the cake, he prescribes drugs that someone one who suffered a bypass could NOT TAKE ESPECIALLY !! .
In short, we know how to get there and we come out completely devastated.
A hospital to avoid and especially the doctor we had to do that night.
My husband and I ran out !!!
my father, almost lost his life because of an overdose of morfine and fortunately, that my mother was there because it is you who saved her
to flee !!!!!!!!!!!
Easy to find, close to the means of transport, equipped with small grocery and pastry shops, orientation signs for all to be able to find a patient who is hospitalized.
Hospital saloprie my mother died there and suffered a lot a few minutes after the death we were offered an autopsy claiming that we could more accurately detect the cause of death and when we refused the doctor super badly taken in telling us that it is also for the medical advance despite our cathegoric refusal they still practice. They tease it from the top of the chest to the bottom of the stomach HONTEUX !!!! No respect
The info desk is not able to help you if you speak Dutch. Only French and Arabic ? So far the slogan: 'everyone has the right to medical care'
A good 20 groin of people in the queue for registration and 1 wicket open on 5 !!!!!! Half of the people miss their appointment. I waited 25 minutes
there are very doctors fleeing this establishment, so for the patients ..... hello to the damage !!!
Nothing to say, very professional one day clinical intervention.
Consultation in hematology: pass your turn. My GP is more competent than these pseudo-doctors and I quote Dr. Wolfrom and Dr. De Wilde. No opinion, explanation ... nothing! They just read the exams done previously by Dr. Kentos! And they send you back to your doctor! No oscillation, no tension, no respect for the patient (delay and no excuse)! But you charge 58 there everything is fine ... come to a specialist and have no explanation on his blood test and hear that she can not do anything for me. Gold values of the blood test below the standards ... I had to miss an episode! In a word: never again Erasmus and I understand that good doctors leave this hospital!
Check the bills when you receive them, I have been charged for products and exams that I have not received in ophthalmology. Be very careful
5 hours of waiting in the emergency room with a lot of pain, not even a painkiller despite the fact that I asked for quite a bit of faith until I left elsewhere.
It is not even human even this single star is not deserved.
nothing to say super service and I look after well 20 years
For my 2nd pregnancy I could have stayed there faced the incompetence of the guard gyneco who did not even come to see me once in 24 hours always sending the poor midwife after 1 first Cesarienne she wanted to provoke me with 1 product so dangerous because it can open the scar I refused and I see her finally arrived very angry ... finally I leave for Caesarean for the 2nd time and thankfully I asked because I had fever and my daughter too !!! Empathy 0 out of 10 incompetence I am really traumatized out of this childbirth ...
Reorganization of the hospital apparently. I was not the only one in the case when I met an 88-year-old lady with a cane who reported the same story to me for her poor case. I had a hard time walking in my condition and was jogged 5 TIMES from building to building ... it was atrocious. I went from home to different home and that for 2 hours saw the speed of my walk too. Despite the kindness of some who also gave me a shuttle once because I was crying ... I would not go again! I hope for the hospital that the reorganization of the sectors will be done as quickly as possible.
shameful for a big hospital like this him so. We came urgently with a letter from the family doctor who was prescribing that the patient should be taken directly into either intravenous antibiotics plus anti inflammatory.so they had to take my wife in an emergency. The family doctor diagnosed double hamidalian abscess on infected . My wife's 40.5 'fevers more tremors and unpossible to talk about eating water. We waited 4:30 before being seen by a nurse in training! Not a doctor !!!!!!! While we had a doctor's letter. A shame!!!! We arrived at 20:03 gone at 3:30 in the morning and he was just given the nurse dafalgan.l my specify if he not that 8 beds !!!!! What a shame? !!!!!!!!!!!!!!!!!!!!!
Satisfied with the care in gastroenterology BUT I noticed a total lack of cleanliness in the bathroom and "errors" in the drafting of the bill, in favor of the hospital, of course!
For my personal experience, nurse and doctor, super nice for the vast majority and attentive to the patient. Ditto in hospitalization.
I do not recommend it, beware of unexpected charges.
no pregnancy monitoring apart from the compulsory examinations performed by robot doctors who barely speak to you. you are directed to a midwife who reads her slides that do not answer your questions and who does not take into account if you do not want to breastfeed you will still have a 1h30 session about breastfeeding and do not ask questions about the bottle you will be simply ignored. in short, in five months of follow-up, I have not been examined by any doctor, and I am not followed by anyone. I change my hospital !!
University Hospital. As soon as we are at the consultation we wait !! Never on time except very early in the morning.
-Expensive parking. Regular checks in the surroundings if you park for more than 30 minutes, watch out for fines!
-Problems of communication between the different services, between the caregivers and towards the patient. (Ex: request for a private room but we receive a shared room, request for documents never received, request for information on the various examinations to be carried out, a caregiver tells us that we can go out the same day, another tells us said to stay two more days ..)
-noises in the corridors, the doors of the patients' rooms must be opened for the hospital staff to hear any alarms, children run in the corridor and the hospital staff chat and laugh without discretion on different subjects (therefore impossible for the patient to rest)
Great perinatal teams!
Stay for high-risk pregnancy + mild cesarean section + stay in neonatal department = Extremely caring and very competent teams!
I highly recommend Erasme Hospital for these services. Hats off to the teams!
Parking too expensive. At the entrance announces 2.40 euros up to 3 hours of standstill. And charge me 4.80 euros for 1h40. Never seen
Shameful .. that waiting with in addition nurses at the secretariat in ophthalmology and in pre admission completely lost and anti apathetic. Nobody is paying attention to you and also doesn't care about your problem. I was strolled from pre-admission ophthalmology without ever knowing how to solve my problem.
Staff not very friendly at reception
By cons super doctors and nurses and correct care
Thank you
The hospital and clean it feels good and people are always nice to listen to us and help us.
I was with Prof. Knoop. after 2 months I knew as much as at the first consultation. Come 4 times, blow 4 times. not more than that. 2 types of pills (antibiotics against an infection, but nobody knows against which. How can you accept antibiotics if you don't know if that is really necessary? Pills against the X problem, but nobody is sure if I have / have had that. Am I a guinea pig?. + a puffer to breathe.) no diagnosis of the disease nor conversation what I have / where it could come from etc. standing procedure: you come and blow. lots of money for free. after 2 months I have the same questions as the beginning and I have the same problems. very strange feeling and no confidence in that AZ. I didn't take a picture of Erasmus. only the bills + the bills that come ... never again to Erasmus / or she didn't want to treat me anyway.
If I could give 0 stars I would have done without hesitation. Bad hospital, people can't do their job.
My wife and I are being treated at Erasme Hospital, and we are happy.
Too bad that in psychiatry the majority of the old ones are gone.
Palme d'Or, for neurosurgeon Florence Lefrancq who operated on my wife for 12 hours
There are always long lines at checkouts and not enough staff members to pay for his consultation. There is a lot of free space to park your car in the metro street which goes up to the hospital. Avoid paying the hospital parking lot c a real scam
Haha emergencies, I strongly advise against it! Especially if you go for a baby !!!
I have twice requested an RV at the ophthalmic consultations service. Without result and without explanation.
Why stress yourself to arrive at the time of your appointment at the consultation?
In any case, you will be waiting between half an hour and several hours for the doctor to receive you.
Other than that, hospital a bit dated but nice and personal 99.5% very welcoming and friendly. Quality care.
Balance rather positive so all things considered.
In the past 2 months my girlfriend has been admitted 4 times at the Erasmus hospital in Brussels, unfortunately she was sent there because they would be 'specialized' in placing a stent to allow a gastric band to grow in ..... dr Deviere had placed this and according to this 'specialist' the gastric band should have grown in after 1 week, so after 1 week she could come back, again under general anesthesia but unfortunately the gastric band had not grown and a larger stent was placed, this would according to the "specialist" after a good week and that could be removed, so after a good week back under general anesthesia, but unfortunately it was not sufficiently grown and another stent was placed .... we even had Dr. that day. Deviere not seen to come for explanation only his assistant came by, who said that after 3 weeks we had to come back and he should have grown, last Wednesday we were back, again under general anesthesia and they were able to remove a small part , the other part must be removed by our own doctor who placed the gastric band. what an ignorance! she could have saved 4 narcoses because in the end she still needs surgery. Pinnacle of all this was that we were not even Wednesday Dr. Have seen Deviere but his colleague did this and the assistant came to explain everything .... then not to mention the nurse who make no effort at all to understand Dutch / let alone try in English, ... .. they do not know what the patient is being admitted for, do not know what time an examination will take place ,. my girlfriend had to call 3-4 times to remove her drip when she was allowed to go home, she eventually did it herself, as a nurse she knows how to do this but this is not supposed to be .. .... not to mention the papers she lost in the hospital (ECG and blood test result) for which she wanted my girlfriend to be admitted for 2 days to do the tests again !! Of course we did not do this, luckily my girlfriend can have an ECG taken at work and she was able to request the blood test that she had lost at the hospital from the doctor. The doctor was also quite shocked that they had lost such documents. .. never experienced! Wednesday she wanted to keep her one more night for observation, but after being admitted to such situations four times she signed a paper that she went home for medical advice, we hope never to end up there again and our doctor who sent us to this 'specialist' will certainly get to hear this whole story, I hope he will not send any other patients here !!!
The places are very clean, nurses and staff very helpful to listen.
3h waiting for a paper like what I was attacking! Scandalous!!!!!!
Erasmus is a University Hospital of the U.L.B. with his full faculty of medicine leading to the Ph.D. and his specializations. There is also a diploma for A1 nurses and a year of specialization for the most courageous who obtain their university degree. Too bad it is so far from Namur and also very difficult to access!
The professionalism of all these doctors have absolutely nothing to envy with the best American specialists! You can believe me, I have been in their hands for more than 50 years at least.
That tired mouthpieces
Especially in the rheumatology department !! We treat you by "head" if I can afford !!
Serious very very serious!
A DISASTER THIS HOSPITAL MUST BE (destroyed) OR A CHANGE OF DIRECTOR WILL NOT HARM PEOPLE EVEN MORE !!!!! A BIG SHAME THIS HOSPITAL NEVER AGAIN !!!
Very professional nuclear medicine department, pleasant nursing staff, thank you
I am treated for two years for different pathologies and can not complain. I was in a wheelchair and all the volunteer staff to nurses and doctors were always friendly. Currently, I walk even without a crutch and people are always kind. Small flat, the dates of appointments in dentistry are very far from each other, but for someone who is not afraid to be treated by trainees, always competent and kind.
I will continue!
The maternity staff has a deplorable attitude. No respect for others Certainly there is a settlement but we can talk to people without screaming and explain nicely. I was kicked out with a 10-day baby. Do not recommend to anyone. For my part, no star. Zero service for patients and visitors.
Shameful. I make an appointment 4 months in advance with a doctor in particular for a specific problem, I am informed by text that the date has been moved, I contact the service, they tell me that I have an appointment you with an assistant and they don't know how to give me an appointment with this doctor. Never seen that. I am wasting my time and my son's health with incapacitated people.
The ''route system'' used is not simple to understand. They should have matched route number with the floors, because the beds numbers system are arranged according to the floor's numbers.
Other than that, it really depends on the doctor you go. Some are always 20min late. :P
One time only. Not two. It was in 2014. I came across a so-called rheumatologist V.B as friendly as motivated. Her cell phone in front of her, she clearly had better things to do and sent me out to roam: people like me, she sees enough, here is her sentence. It's normal to see patients when you are a rheumatologist ... she advised me to work out and work out. Goodbye and thank you here is the bill, however I had 2 important illnesses that she could easily identify. I lost time Fortunately after she found a real doctor. This kind of person should change jobs.
No serious in LDCs we have been waiting for since November and to postpone meaning stops any recommendation! Just put 1 star because don't know how to put less
The first visit to the hospital Erasme 12-9-2012 to make statements when Dr.le Moine Alain Head of Department of the urinary tract and Kidney failure and has a kidney transplant and donor was my wife and practical succeeded and now has become a normal human being conducted thanks to all the doctors and nurses and all the officials in HOSPITAL ERASME and thanks. ALKHANKA SALAH
I am a boy of 13 years old i have been to saint vincent and I have never had my results for my scoliosis and 3 years later I have seen and I came to you and you
GOOD WELCOME, important to me, we always find the best solution to treat you.
Emergency service no nursing staff no lack of info lack of respect and not at your service I found myself alone at the ticket office just the watchman who could not do anything for me
In short, the lack of personnel does not excuse the fact
I was operated twice in this hospital to my satisfaction. Nursing staff nice and available. Doctors showing empathy for their patients. It is rather rare. Thanks again to everyone
TO AVOID COST THAT COST.
- Hygiene: dismal; cleaning the corridors with urine.
- Patient care: more than limited
- Nurses: overwhelmed and overworked
- Doctor: incompetent with a cruel lack of empathy and professionalism.
- Patient follow-up: ?? What follow-up?
- Treatment: Unsuitable
- Respect: Death by negligence
As for any hospital, some will be disappointed others not ... I found the psychological health thanks to the meditation of mindfulness!
Hospital that shows us where our security priorities are today: in emergencies you will be entitled to 3 barricaded receptionists, an overworked nurse who plays doctor, an armed cop and two safety masters to bark you to stay in your room. waiting.
Doctor? No ... Do not mess around. With what budget ?! Frankly, people have these expectations
We could even wait 3 hours for absolutely nothing WITHOUT having to pay ... except the 9euros parking.
It made me happy that my 70% of taxes, social security contributions, VAT and other taxes do not go only to MEPs. We make live agents who ensure their safety too. Phew. Everything is fine
I was in emergency room at 1am for hyperventilation. I had to wait 10 minutes before being received by the sorting nurse who sent me to a box where a pediatrician came to vaccinate me.
The staff was very friendly and kind.
The only problem is the access to ER which is very difficult especially in the middle of the night and with stress.
Shamefully expensive parking ( 7.20 for 2 hours and 10 minutes).
Flask of perfume stolen from the room of my sister who is hospitalized there.
Only 1 out of 4 lifts works (and hardly)! Not easy for patients or their visitors on the 6th or 7th floor.
I wonder where our taxes are going ...
The emergencies are really creepy. The transit chambers are in poor condition and deserve to be refreshed.
It is better not to be hospitalized during the weekend or even worse during the end of the year holidays; you will quickly feel abandoned (most specialized doctors are skiing or on vacation).
Care and exams are limited to the minimum union ... and the follow-up is often entrusted to trainees.
Fortunately, the nurses are at the top.
In short, a factory.
My hospital!
But the parking lot is very expensive.
No matter what you have appointment you forget, the day of my planned operation in the right arm I had everything ready for the left arm ALL GOOD!
A big zero for the dentistry and emergency dentistry service too To treat and relieve a patient there is nobody but to distribute antibiotics on the other hand there are people My experience is worth zero star and I do not recommend
Nonexistent care, stuffing medoc, 0 listening and the psychiatrist with a cigar name seems to give prescriptions in a totally random and uncertain way. Does she know what she's doing? It advances diagnostics prematurely and without argument. She even seems to take pleasure in seeing patients in distress as well as their families. Place to run away,
been here to have childbirth feel good at first but then afterwards communication and friendly I think that something could be better with good explanation plus point that still has to come here is bilingual speaking would be good
Not bad the staffs are nice (it depends on the services) but good as everywhere there are good and bad
erasme.ulb.ac.be
