Hilton Royal Parc Soestduinen Reviews

Very loveless care. We were there with a tour group and were literally handled. Missing was not filled up but taken from the next table. Material from the rooms was not even provided upon request. Never again!

I have doubts between 2 and 3 stars. It was okay, for 'a hotel', but with the name Hilton you expect more. The breakfast was very good, but not the room. Stains on the carpet, the wall, the bedside table. I also expected more from the staff, in terms of friendliness. All in all it was too ordinary for a Hilton.
Visit was in October 2009.

Beautiful and well maintained hotel in the vicinity of trees and woods, adjacent to a golf course. Very kind staff and services, good breakfast

A very nice and very good hotel. Good reception. Room was very spacious and neat. Nice breakfast with all the trimmings. People who complain about this are very common. Top staff. A must for those who also like to walk and cycle.

A great out of the way retreat to get away from business. I always get a great rest there.

Excellent service upon arrival and check-in. Good facilities such as swimming pool and sauna. Good rooms, good pillows and a good TV. Downside was the breakfast. The breakfast room was not calculated on the capacity. We only had to wait 10 minutes in the lobby until we could enter. That was all. Very, very bad.

Very nice health club with sauna and swimming pool! Price quality is good. Staff at the reception is great! In the restaurant is less, a waiter is very difficult to understand and therefore difficult to understand.

Lovely swimming pool. Nice area, Ample parking. Air con was great with this weather. Bed was a bit too hard but that's my opinion.

Bedroom very dated, the pictures seemed much cleaner and more luxurious.

Unfortunately woken by the dog of the neighbors, after having made a report at the reception, unfortunately nothing has been done with this.

I had to pay a 25 deposit, while I had made the reservation by credit card.

The hotel has its splendor behind me. My room was too dark. Tasty breakfasts elegantly served with good coffee and juices from fresh fruit. The hotel blocked its costs in my account a few days before arrival and another amount was blocked on the day of departure. Finally, only one amount was collected. Unnecessary combinations. The hotel may be interesting only for golfers due to the presence of a golf course, but I will leave a grade in this respect.

Perfect place to stay near Utrecht. Quiet and relaxing atmosphere in the middle of forests. Golf resort, tennis court and a nice swimming pool with spa makes it all just wonderful!

A hotel with a very poor price-quality ratio. The air conditioning is limited, and of poor quality. When it's hot outside, like now during the heatwave, you sweat through the night. Not hotel-worthy.

Breakfast in the room was a nice idea (Corona measure), but is very sparse and too little for one person. The coffee was lukewarm when it got to the room.

Friendly staff, but this hotel is by Dutch standards (especially Hilton) particularly below par

Old hotel, old rooms. There was some construction going on so I had to walk 3x more to get to my room, including 3 rounds of stairs (no lifts) with luggage. I booked a cab the night before and it was 15 min late. Bad experience, not staying here again.

Great food during business event. Hotel does make a very outdated impression

Front-desk staff were super attentive and friendly, the rooms were clean and immaculate. The atmosphere was quite relaxed and you can have a good workout in the gym.

The price is cheap, especially for dinner. The dinner level is good, it is too slow.

Beautiful room clean and sleek and deliciously dined and had breakfast. Recommended

Average at best Hilton hotel. As Diamond got upgraded to a better room (one with golfcourt view), and two drink vouchers. Rooms felt dated and overall service mediocre. Small swimming pool and gym (also used by locals),average breakfast. We did not went to hotel for dinner but an Italian restaurant nearby. Best thing about the hotel was the beautiful nature nearby. We actually hiked to the hotel

We loved the new look for the hotel. We frequent this location especially when we want to have a nice relaxing weekend around nature. Of course the pool, gym, golf course, delicious food and lovely staffs also a plus. Unfortunately no cookies at check in, which we were hoping to get, but no biggie. Inside tip! Cookies are baked at noon so the earlier you check in the fresher they are and the more chance you have of getting one.

When you head to the restaurant, ask for Francis! Guaranteed lovely evening

Great place to stay, rooms are large with balcony, bathroom with his/hers and separate toilet, helpful staff, bar and restaurant with a delicious menu, gym, kids loved the swimming pool, everything you want in a hotel!

As stated in an earlier review, this is a nice place to stay

Very nice and especially large Hilton Hotel .. Nice rooms and a golf course.

This must be the worst Hilton hotel I have ever stayed. As a diamond member - I m appalled with quality of rooms and not impressed with the service. No mini bar or anything that has Hilton standards

Mediocre experience. It turned out that a room was missing in the booking, which was resolved properly. Room seemed unused for a long time, serious dust on bedside tables, sewage smell from bathroom drains. Rooms very spacious and beautiful, with a private balcony. Plenty of seating space. Large luxury bathroom. Dinner menu was limited in choice. Main courses fine, red was really red with the steaks, rest of the courses were ok. Operation seriously slow and not always accurate. Food at the price (4 people 3 courses with drinks was just as expensive as 2 double rooms for 1 night). Breakfast due to corona is largely set on the breakfast tables, a little buffet. Everything could be reordered without any problems. Ample. Photos on the site of a beautiful swimming pool that had to be reserved and used for a fee. When making a reservation for the next morning, there was only a possibility at lunchtime, when we were no longer in the hotel. Swimming pool so not seen in the end.
To summarize slight disappointment, expected a bit more class, especially in the restaurant. Had a positive experience in another Doubletree by Hilton hotel, but we will not go to this one again.

Checking in was very messy as the rooms were not ready yet. We had to wait a long time (2 hours) in the bar in our room. This was a great shame as we were here to celebrate our son's 10th birthday. He had asked for a hotel stay with his mom and dad, good food in the hotel restaurant and the next day to legoworld as a birthday present for his birthday.
Despite this messy start, the hotel staff received us very kindly and solved this problem in a correct way.
The room was very nice and clean and the food in the restaurant was delicious! With fun and enthusiastic service. The breakfast was very complete and good.
We look back on a wonderful stay!

This hotel is not double tree worthy of Hilton.

On arrival the room was ready and there was a blue Hilton seal on the door, the room must then be clean and disinfected according to Hilton rules. Besides the fact that there was one bed too much in it, the floor was filthy with stepped m & ms (including the balcony), dust litters everywhere and the bathroom really dirty. Immediately walked to the front desk and reported.

It would be arranged right away ... after 45 minutes we were back in the room. Bed was m & ms gone but certainly not mopped and bathroom was still dirty. The pool is also far from being fresh, the loosely soaked plasters were on the wall. Staff walk without uniform and no name tag. Dust and dirty everywhere throughout the hotel. The dirty sheets had still not been cleaned up for 1300 hours in the halls at 1911 on arrival.

I have been a member of the Hilton Honors for years and love to use this hotel chain all over the world and of course there are some things but this one really misses the mark. The only positive was the breakfast which tasted good.

Let it be clear that this is a management problem. Staff do their best adrift.
An official complaint has already been filed.

Good food and area. Service, hospitality and cab service was not awesome so 4 star

Very nice hotel .... Clean and tidy ... Cozy bar ... nice room ... great service ... great breakfast

Beautiful wooded area, not far from Soestduinen and shops. Hotel is beautiful and luxurious. Friendly staff!!

What to say room not very well clean could do better service at breakfast not very nice especially that we start a day I would have appreciated a warmer welcome thankfully we have a reception at the reception quite helpful and pleasant and also at the bar on also note that hilton do some work to ensure better comfort for the guests i would surely come back when the renovations are finished. Being a former hilton staff member I hope this hotel will move up the hill

Great hotel, quiet area. Friendly and helpful staff. Good breakfast. Dinner in restaurant is great.

I had a wonderful view about the parking area from my ground floor room... Also everyone at the parking area had a wonderful view in my room...

Beautiful location. But very dated for a Hilton hotel. The WiFi is very poor. Staff on the other hand very friendly and helpful. For a Hilton hotel, I personally think it is quite a disappointment.

Spacious room and bathroom, large good bed, fitness room, swimming pool, golf course and beautiful wooded area, friendly staff.

Eat and sleep well. But staff and location not worthy of Hilton

Nice hotel, where everything is very spacious and classically furnished. The latter does not give the impression that it is a modern and recent hotel. Certainly worth the price for the obligatory facilities, the extremely friendly and discreet staff, as well as the excellent breakfast buffet. The location also makes it special, surrounded by nature, close to the military museum and with its own golf course.

Wonderful staff and facilities are very clean. Good food at the restaurant. Try the guinea fowl.

Excellent !!!!! Staying and really quiet Excellent swimming pool EXCELLENT SPA HUGE ROOMS !!!!!

Nice hotel with many assortments, could have been a bit cleaner. But still a good hotel, with swimming pool, sauna and pool table!

Hotel really bad location, in the middle of a wood, nothing to do around ..
The rooms are nice and clean.
The staff is haughty, not really nice.
Gym and swimming pool on top!
The restaurant is really expensive, we eat well but not exceptional (frozen fries in a gastro ...)
By cons, the breakfast is excellent, very rich, and varied.
Big black spot, the work in the spa at the time of our arrival ... we were really bored.

Quiet, comfortable and great breakfast+dinner options available.

Very spacious bathroom and a balcony for every room.

Quiet, very friendly. Almost everything at Hilton level. Room cleaning very moody, dust is only in the middle wiped. Towels, even on the floor would not be changed twice. Simply put on a shelf.

This hotel has been my very best choice. Its location in the woods with green environment. The newly renovated rooms gives it a perfect setting. So many indoor facilities for kids and adults. Swimming pool and sauna amazing. Staff are friendly from front desk to restaurant.

Wonderful hotel. Nice starting point for walks or bike rides.

Room 113 on the left. 1st floor
So DO NOT accept this room. The shower cabin contains more mold than you have ever seen. A blue cheese was jealous of it. The bathroom stinks, which is not surprising. Nowhere announced in advance that there are works in the hotel. At 8am they started renovating the room right above us and at 9am the bed was shaken out by heavy drilling. No the name Hilton royal is a joke, it does not offer what the name suggests. Bohhh never again.

Doesn't feel like a Hilton, the hotel really needs renovations. Facilities such as the pool/spa are great. Curious to see the hotel after the renovations which are comming in august '18 aparantly...

Nice hotel but too expensive for what you get. We have made a round trip in Holland. All other hotels were usually cheaper (about half price) and not necessarily worse but just as good and a few even better. That's why Hilton gets 3 stars.

Rooms were great in terms of bed and facilities. The breakfast was wonderfully to, and that all for a very reasonable price. I most definately will stay again, if the opportunity arises.

They have a pool to, which I didn't have a chance to try out, but there are lots of outdoor facilities here to.

Lovely hotel, currently being renovated but still pleasant to be there. Sweet and attentive staff.

It's a pretty nice place, food is a bit expensive and my bathroom smelled like urine when I arrived but it could always be worse.

Beautifully renovated rooms, good location, friendly service.

Good, nice room with your own balcony, shower and bath. I also enjoyed the wellness center with a fitness room, swimming pool, steam bath, sauna and showers. The access for this is standard with an overnight stay.

Bit dated hotel. Price quality ratio not in balance. Too expensive.

Nice hotel. Good kitchen and very friendly staff. Clean and spacious rooms. Bathroom modern and fully equipped. Recommended.

Really that great. Beautiful room beautiful surroundings. Nice sweet and nice staff a winner !!!!

What you expect from a hotel of this category, quiet and with a small spa that makes winter evenings very enjoyable! Very friendly

Great friendly staff, excelent parking, and a very cozy beautiful bar area. In the rooms the bathrooms are excellent and the balcony is a nice addition

Unfortunately, I ve had to stay here over multiple Christmas holidays, due to family living nearby. The bottom line is that it s a poor hotel, pretending to be a Hilton. The level of service is pathetic, the facilities are basic and food is appalling. Christmas morning this year, it was impossible to get coffee with breakfast. Further, we were shunted into a temporary dining area one floor up, with half the available food and no waiter service for the first half of our meal. And a broken coffee machine. Staff cleared plates while we were attempting to eat from them and took cups before we had finished our drinks. Complaints to the manager did nothing and the service at the front desk actually disimproved - our card keys stopped working twice and each time, the staff implied it was my fault. No apologies for any shoddy aspect of our stay. The staff in this hotel imply that you re lucky to be here. I suggest they visit a few hotels internationally to see what real service is like. The entire place reflects very badly on the Hilton Hotel brand.

Good and friendly staff. Lunch good but still scanty for what you pay. Attended event was in beautiful halls with plenty of food and drinks

Beautiful location. 2 floor building with 5 star quality.

Rooms are a bit old fashioned, but clean.
Very quite area with large free parking.
There's a fitness area in the basement of the left wing, including a rather nice pool.
Restaurant as well as a bar that also serves a selection of very decent dishes.
Friendly staff.
Breakfast with good choice of hot and cold.

Decent hotel. Good swimming pool. Tea and sugar almost unavailable.

A hotelazo in the middle of the Royal Park Nature and Golf.

Nice room and even nicer environment. Breakfast was somewhat limited.

When parties are held, peace and quiet can be hard to find...