Hilton Cape Town Reviews

Looks amazing, modern and has its own little shopping centre inside the premises.

Nice modern hotel, could do with a bigger gym and better service at breakfast

Lovely place and friendly assistance from everyone.

Exclusive, beautiful staff. Very neat. I just love it hence I'm an official member

Great location, excellent room, very good breakfast choices, exemplary staff. Car parking on site and in nearby streets. May be busy in the main SA holiday periods. No need to say any more.

A well equipped hotel, value for money and very friendly staff. Breakfast is good. Rooms are spacious and for those with a car, the location lends itself to getting in and out of the city easily. Highway is around the corner and there is minimal traffic. The area is extremely deserted after dark...

Really good tasteful good. Friendly staff. Excellent facilities. Beautiful place!

very good hotel, well located and with a fast and friendly room service

The food was good, but the waitor service was lacking and awkward. Perhaps they treat day guests different but my entire party felt ignored.

Fantastic hotel with excellent service. The temperature in the hotel could be a bit warmer. Furthermore, also an ideal position. 15 minutes from cairport and centrim

Nice pace, very modern. A little bit away from the city centre but Uber and taxis are cheap if you want to go there. Situated in a small shopping complex, the are some options of you want to eat out. Very clean and pleasant rooms, and the staff were very friendly and helpful. No complaints

Only used conference. Nice, though area not so nice.

Awesome hotel, very beautiful, clean, convenient, friendly staff

Rooms are nice, but place was quite difficult to find due to it being on a small side road. Good breakfast

Surprisingly excellent Liberty restaurant in Double Tree Hotel. Excellwbt service and amazing lamb shank with zafran mash; and outstanding ostrich burger! Superior vines priced under market value.

A very beautiful hotel situated in saltriver just 10 minutes of cape town Cbd

This is a cozy hotel, the staff are so welcoming. The food is mouthwatering.

It's decent hotel but have a huge problem with parking space.

Great hotel and the more than amazing staff. They treat you really like family here. Facilities are also great (shuttle to and from Waterfront multiple times a day, fitnessroom in the hotel,but you're also allowed to train at a full-featured gym located in the complex).
Definitely recommending the DoubleTree and coming back here the next time when I'm in Cape Town! Once again thank you so much for your services.

Mondy was amazing. I called first and left with everything I needed in 10 mins. I had my own stylist for 10 minutes. Awesome

Lovely decor obviously and very modern.. location not optimal

Friendly staff, breakfast to die for, very beautiful for taking pictures and extra clean rooms.

Lovely place. The food was amazing and the staff are friendly and do a good job of making you feel comfortable.

You should be so very proud of the Front desk staff you have at this Doubletree by Hilton. Just a wonderful around the clock crew you have. I truly enjoyed my stay, totally because of your staff. I can't wait t return to Capetown SA and will return back to Upper Eastside. Please give them all a extra day off for me. Thanks so much you guys. I will never forget.

Denise Oliver
Chicago, IL - USA

Friendly service, and the place is well maintained always neat and tidy.

What a beautiful place. Amazing conference rooms, good customer service, great food. This place has it all and more.

It was my first time in SA so i didn't really appreciate the food. But the rooms, the service and the attraction of the Hotel was just awesome. I recommend for everyone seeking a good place to stay during holidays

Love love this hotel. It's a home away from home. Friendly staff and excellent service. Delicious and fresh food too. I will keep on going back!

Love love loved here. The welcome chocolate cookie was so yummy. Staff so friendly and food was great.
But as a result of the load shedding there were times where the rooms were without light ...that was the only negative side to my stay

It's totally beautiful and classy. Friendly staff and well placed. They offer a shuttle from the hotel to the Waterfront, the is great service.

The rooms are okay. Reception staff friendly except J.c, we were treated so rudely and racially by her. she is totally unacceptable.

Comfortable abode. I enjoyed their cookies. Your should try it

This is possibly the nicest stay I've ever had in Cape Town - we come back year on year. The staff, the rooms - and never is anything too much to ask for. Big Recommend from me - and see you soon.

My conference stay was very enjoyable
The rooms were excellent and the breakfast amazing

One of the better Doubletree properties with good HHonors elite recognition. It is not located in the centre of Cape Town, but this is mitigated by their shuttle service from the hotel to the Waterfront area - which can be improved if there was an additional service in the morning and a later service back to the hotel. Other than that, although the area around the hotel is a mix of new and old buildings, it seems to be a safe area. There is a supermarket (Spar) about 15 mins walk from the hotel and lots of smaller local shops. A couple of streets away, there are some good restaurants. Staff are in general friendly. Rooms are nice and roomy with a view of Table mountain (if you are on the correct side) or the part of Cape Town harbour. Breakfast is good - with a mix of local and western options. The hotel is attached to a small mall with different type of shops and a Korean restaurant. There is a gym and on-site spa but no pool (though not an issue based on the long ongoing water crisis in the region). Will return if I am in the area.

Haven't been to the hotel. But I walked in to awesome discounts at the Rip Curl factory shop on the ground floor of the hotel :-)

Food in the restaurant is cooked to perfection. Would give this restaurant more stars if possible- and you don't have to be a guest to eat here. Rooms are better than expected and good service.

Wonderful welcome. Stayed there twice and both times have had a great meal with friendly and attentive staff. Rooms are clean and spacious. My go to place when overnighting in Cape Town

Great customer service!!! Nice food & beautiful staff.

Great location, clean, friendly staff, fantastic breakfast - good value for money. Money well spent

Double Tree Hotel is a great hotel. Clean, lively, the bathroom is beautiful. The bar is trendy. The hosts, everything inside is perfect. However, I cannot say the same for where it is located. The area looks a little dodgy. But if you are planning to stay in the hotel. you can easily forget what is out there. The staff is absolutely amazing. From the front desk, I loved the warm cookie, to the kitchen staff who recommended some great treats. So yes, do try it. Sorry about the camera quality.

Always a pleasure to stay at a Hilton Hotel. My first at a Double Tree. Amazing woman named Asanda(hope the spelling is correct) took care of all our needs and requests. Made our stay an absolute pleasure. Stayed in a loft suite. Will definitely be back.

Always my favorite place to stay in Cape Town. Beautiful accommodation and friendly service

Food was amazing, staff service was excellent. Room was great but there are definitely better rooms at other 4* hotels.

Very friendly staff and food is excellent.Great setting.

Great place, I have attended conferences here and also have friends who live in the residential section. It is a beautiful and tasteful space, and very central in Cape Town.

Went for training there once nice and clean great catering

Beautiful hotel once you step in. Abit of a challenge to get to this hotel in traffic. Rooms are ok...not as fancy as expected. Nice views of table mountain from the rooms. Breakfast also nice. Large spread. Parking for this hotel is R60 which guests need to pay for.

Very friendly staff at the restaurant and reception.
Breakfast options were delicious. Glad that there were options besides the buffet at reasonable prices

Two words. Firm beds. An absolute joy to stay at. The breakfast is also fantastic and expansive. The staff were friendly and accommodating. Try and get a room above the 4th floor and street facing if you want to avoid bland views of storage facilities.