Hilton Anatole Reviews

The atrium in this hotel is incredible. Really enjoyed walking around and admiring all the Asian art. It was very helpful that they have a FedEx on site to ship things in and out. Super friendly staff that took the time to walk me around and explain the history behind all the at pieces. Very impressed!!

Decent business hotel...the wing we stayed in could use a renovation ...otherwise fine for a business event.

Very clean and nice rooms. Convenient for conference

Our room was hard to get cool and the hotel was very warm in certain areas. We ate at the grill and the food and service was excellent. Over all it was a pleasant experience.

I will say events are smoothly run by the wonderful Hilton Anotole staff professionally. Ambience of the hotel by itself is a place of attraction.

Great place to stay! Friendly staff and will go out of their way to help you. I highly recommend this hotel

Nice venue! The room was very nice it had a dining table as well as a loving room area!

Nice hotel with adequate restaurants. Serve buffet in breakfast

Have truly enjoyed our stay here - Great venue for conferences and events. Very nice rooms. Convenient location. However - one tip: You may want to bring your own bottled water - $4 per bottle here vs $0.16 at CVS.

Do frequent work here and always a great work environment. Staff friendly & Courteous, very nice Hotel, tonight was an event for Make a Wish Foundation.

Nice ambiance for events, however food is very over priced and limited. Parking is awful.

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Beautiful hotel. Amazing staff. My only negative thing was my room was facing the sun during the day and the room's AC could not keep the room as cool as I would've liked. Room was fantastic otherwise

Very nice premises. The pool, workout room, and event rooms were all very beautiful. I know they say in Texas, 'bigger is better', but this hotel was massive. Very confusing to find your way around. Also, there was a charge for using the resort amenities per day and also the on-location food was very expensive. I'd suggest this for a family vacation for a couple days (no more, as there's not enough on site to see/do), if you want a clean, fun, and safe trip. If you're staying for business, be prepared to tax a taxi/uber around the city to see Dallas. There are not a lot of amenities within walking distance. Overall, 4 stars.

I went to the Hilton Anatole to check in with friends who were guests at the hotel. The check in staff was courteous and professional, taking the extra step.to wish my friend a happy birthday. The hotel is massive and parking is initially very difficult, which is disconcerting at first, but the hotel staff are well-prepared with maps and knowledge of the hotel layout to get you where you need to be. There is beautiful Asian art all around the first floor and even some in the hallways upstairs where my friends' room was. The room itself was clean and tastefully decorated. There was a great view of the sunset from the window. We grabbed a complimentary soft drink and some some appetizers from the executive lounge, which was really nice as well, including a crudite platter and an offering of other warm and cold. snacks. I would recommend this hotel.

Really pretty indoor decor in the style of ancient China

Over priced. Upcharges for everything. I was charged $25 per day for the gym. When i was initially asked to accept the charge i thought the guy meant $25 total because $25 a day is insane. When i called back to dispute the charge because i didn't even use the gym one of the days, i was transfered to an automated machine where i left a message, and i never received a call back. Also, i couldn't find where my conference was the 1st day, and after asking several people i ended up walking around and found it on my own.

Lots of art work spread throughout the property.plenty to do on site and within walking distance.

Worst place ever doesn't even deserve even one star worst management,treats the guest horrible and the valet screaming and yelling and the valet manager are woreser than a dog

Service was first class and several restaurants and bars on site The room was cozy and nicely decorated. excellent value and all the amenities one could ask for.

Big hotel that is looking a little tired. Parking was limited and the guest rooms are just ok especially based on the room rate.

Last year I had a staycation here that was so good I just had to come back for more! This year I got the option to upgrade to a Deluxe Room in the tower on a high floor, I decided to do the upgrade and it was definitely worth it. The room was very clean and I felt reassured by all the signs saying they did sanitize the room. It was a little dusty all over in the room though, I assume nobody had been in there for a while. I got a Jadewaters view room, even though it wasn't the city view which more people are after, the views from the 26th floor were still stunning and I loved waking up to a beautiful view of the sunrise from all around the bed. Due to the pandemic they downsized Christmas at the Anatole and closed all but 2 of the restaurants. Currently only Gossip Bar and Counter Offer are open, however Counter Offer has plenty of breakfast foods and pre-made dishes to get you by and I thought the food was great quality, a little expensive though. Another thing to note is they currently aren't doing room service either, and the only lobby open is in the tower building. Despite all these things though, the whole team was definitely doing all they could to make the guest's experience amazing despite the times, and a lot of respect goes to them for that, everyone I talked to/interacted with was extremely friendly and went above expectations. I for sure recommend this hotel if you are coming to Dallas or just coming for a staycation.

The resort was actually shut down! No restaurant, bar, spa, exercise room, shops open at this time.

Amenities and grounds were beautiful. But the staff literally made staying in our hotel the WORST experience of our entire trip. I literally left in tears.

There was a lot of nice Asian themed decor, though it seemed a little excessive. Also there was a piece of them Berlin Wall there.

An exceptional hotel and exactly the kind of place that all Hiltons should be like. We booked in advance for a weekend stay over Valentines Day. I asked for a couple of extras that were completely met. In fact, we had some chilled food that I asked to be in the room when we arrived for a late check in. The staff made sure that the items were not only waiting in the room but they were also brought up only 15 minutes before we said we were arriving so that the food and drinks would still be cold once we checked in and made it to the room. Talk about attention to detail! Our stay was perfect.

This Hilton is HUGE. My Uber dropped me off at the tower registration and it took me at least 10 minutes to get to my room in the atrium. The atrium was nice. Stayed in room 1075. Room was standard. Sink was a bit clogged and hot water ran out in shower which was weird. But otherwise room was fine. Although I was worried about noise from the atrium center, it quieted down around 10pm. Bed was comfortable. Had the continental breakfast in the terrace. It was $16 which is an OK price, and the food was OK. Checkout was simple. I'd probably stay again.

The hotel is big but is getting old. My Gold status served for nothing basically. Not placed in the tower, not offered the lounge access after I requested it later during the stay, not offered bottles of water. Lounge was nothing exceptional. While I had my b-day at Hilton Doha, I was offered a celebration cake in my room, not even a congrats note was waiting for me in the room. Also, one day, my room was not ready when I came back at 6pm. Not What I expect from Hilton. Very disappointed.

Stayed here for a week and sneezed like crazy the rooms are EXTREMELY outdated, sheets dirty, towels dirty, rooms very dusty, I am very disappointed for this being a Hilton Hotel I expected better. This is the worst hotel I have ever stayed in, in reguards to cleanliness. Also there was a Jumbo Roach in my room. YUCK!

This place is huge! There's a water park, several restaurants and a bar or two. There's no microwave in our room though.

Best hotel I've stayed at in a while. Great service and everyone was super nice and accommodating.

So many compliments i owe to the staff of this establishment. Rooms were great. I had an unforgetable time.

We had a blast for our anniversary stay at the hotel all over, highly recommended!
NIJAT is at front desk was so helpfull !! He deserve 5 star also !!

Disappointed in my stay here for the AACC conference. Reported problems with the TV set. Reported it not working multiple times..advised it was repaired multiple times it was not. Requested additional towels and had to call twice to receive those. Expensive 4 to 5 star hotel....the service and responsiveness to customers for small things leave alot to be desired. Nice facility. Beautuful facility. Huge facility. Need to improve a bit on customer service and room maintenance. Hearing the same from others who stayed.

The Alpha 2019 Black and Gold Gala was held tonight. As always the hotel lobby and extension was immaculate.

The hotel was nice and staff was friendly. However, the layout for the event was confusing and the staff was not too great at providing direction

My best friend wants to name her first daughter Anatole

Terrible experience. I sliced for an accessible room and didn't get one and then they proceeded to tell me that the room I was in is accessible. Ac didn't cool much, all the tech did was drop the thermostat more. The morning of check out I was awakened by house keeping. Ridiculous.

Beautiful hotel in Dallas didn't get to lodge in but spent 5 hours on convention center. It really nice I love it clean restroom area.

This was an Ok place to stay. I had to rent a car as there is no shuttle from the airport. As far as the hotel goes, this is a huge hotel. They have lots to do and see.

Rude valet it took all day for me to get pillows. Overall it was fun

Just walked around. Very nice looking hotel geared towards hosting events and conferences, and the pool looked fun as well.

Beautiful hotel with amazing asian art. 24 hour fitness center plus waterpark, multiple sun lounge areas. Check out the buddhist statues though!

This hotel is very good. I did not stay at the hotel. I attended convention at this hotel. The meeting rooms were nice and clean. The main ballroom was very massive.

The hotel has lot of amenities and very kids friendly.
I will be returning here to stay with family.

Conference areas are nice, but going/leaving the conference room was very inefficient.

Cheer weekend. Beautiful large hotel. Loved the workout facilities. Great location near a lot of restaurants and bars.

Beautiful hotel, room was as expected, nothing exceptional.

Nice hotel and food, our room took forever to get in and out of at checkin and checkout because of how few elevators and entrances there were. Also wish they allowed pets in one of the towers or areas.

My son stayed at the Straton Hilton in Dallas while he was in town to take the law school admission test. I called and conditioned the reservation on the fact that he was staying there as a student, without a credit card and that the charges were to go to my credit card. I was told that would not be a problem. That was a lie. The staff at the front desk would not let him check in without a credit card, since he did not have one, I had to load his debit card for the charge for the entire stay. I was basically lied to as I tried to help my child take a very important test. I was out of town giving the eulogy for a relative that died and we had a simply terrible experience. I had to be interrupted several times from the funeral service to answer questions just to get him into the room. It is really bad when your reservation desk lies to customers. We will never stay there again.

I have never experienced anything such as this place. I was here in business but found myself equally fascinated with the various art that is literally in every area of the building. This is hands down a second future date to return.

Great service and very clean place. This Hotel is so huge it's like mini town.

A great get away to relax and pamper yourself with a parlour room, access to the health center, and the V Spa for massages and facial.

So my husband and I love this hotel. Our kids love Jade waters and we usually have a great experience. This year our reservation fell during the 4th of July. I guess they ran a special and many people took advantage. There were so many people we couldn t use the pool, lounge on the 25th floor, cafe, anything...it was bombarded with people checking in for one day only. What about all of us who had multi day reservations and are actual long standing Hilton honors members? We will NEVER be back on the 4th again. It s like a low rent circus..

Very frustrating.......I am trying to cancel a Hotel Reservation for Oct 31-Nov 3; I've conf. number; but there is no record! I wasted 35 minutes on phone and web.....Thanks to to the digital age and Hotel management gurus!

I'm here for a conference and enjoying the facility. Rooms are very nice.

Great hotel in downtown Dallas, close to the Market Center.

Exceptional customer service; hotel decorated beautifully for the holidays; this was a great place to have a Supervisor Conference!

Unaccompanied ladies should avoid the bar, do not accept drinks from strangers, or leave your drink open for adulteration and do not, do not accept any invitation to play poker in someone else's room.

Only there for a social event. The hotel and ballroom were gorgeous. Staff was great!

Amazing!!! Super clean, great facility, great staff, great food. The whole set up, the sculptures is gorgeous. I would recommend it any day.

Only thing good is the sushi. Beds are hard. Everything is super expensive. You can't go to breakfast for 4 under $100. Check the photo of my brisket Mac&Cheese, it was mostly fat. I had to pick through it just to eat the pasta. Good thing they took it back.

This hotel was amazing! Everyone was super friendly and helpful. Such a beautiful place!

check in wasn't that great. the front desk person didn't explain anything. We finally spoke with someone to confirm our VIP Package and then everything was great from that point on. Water Park was the best part!

Decided to have a staycation for our anniversary and we chose this hotel. We're definitely going to return for a night or two. Beautiful establishment!

Restaurant is AMAZING. Had a great view of downtown from our room. Last time I was there they upgraded my family to a suite which was lovely and very nice to stay in.