Hickam Bowling Center - U.S. Air Force - MWR

Hickam Bowling Center - U.S. Air Force - MWR Review

Reviews 93
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Reviews 93
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R
3 years ago

It's ok this place is average. The good is pretty ...

It's ok this place is average. The good is pretty good compared to other bowling alleys I've been to and they keep the lanes clean and bowling balls are nice. The shoes looked to be brand new that was a good plus to know you don't have to wear old nasty shoes. I wouldnt reccomend trying to call to reserve lanes or anything. A manager has to take care of that and I called for literally 5 days in a row and he was always gone or either on the phone. I left messages for him and even messages to have him call me back and none of my calls were ever returned. Other than that this bowling alley is fine. Good place for kids.

B
3 years ago

Worst experience I've ever had bowling staff was e...

Worst experience I've ever had bowling staff was extremely rude and acted like we were inconvenienceing him by trying to bowl. Paid for three games only bowled one. Also if you are expecting typical bowling alley food or pizza or burgers this is not the place to go.

D
3 years ago

Decent bowling center, not a much left. This place...

Decent bowling center, not a much left. This place used to be the cleanest center on the island but, I guess budget cuts cost them a full time janitor. They used to vacuum, shampoo the carpet and mop the floors regularly. They don't do any of that now. The pin spotters were installed 2 or 3 years ago, they are starting to get alot of trouble calls now. Snack bar still has good alley food.

G
3 years ago

Just a typical bowling alley. Cosmic bowling start...

Just a typical bowling alley. Cosmic bowling starts at 8 p.m. on the weekends. Music plays through the intercom system, so it sounds like it's coming from a phone speaker. Food is the standard run of the mill hot case snacks. The personal pizza was pretty ridiculous bring the size of a bagel. Takes the personal size to a whole new level. Facility was clean though, and the bowling system was newer. Shows speed and stats of all the bowlers.

B
3 years ago

A nice large bowling alley with 30 lanes and a lar...

A nice large bowling alley with 30 lanes and a large parking lot to accommodate. The food is good and the prices are decent. They have lockers for rent for league bowlers, plenty of tables and seating area, and a room that can be used also.

J
3 years ago

The gentlemen at the front desk was so rude. I tri...

The gentlemen at the front desk was so rude. I tried to get his name but he was not wearing a name tag and the receipt doesn't have the cashiers name. The lady at the food area was really nice though.

A
3 years ago

service is horrible ! shoe rentals are barely even...

service is horrible ! shoe rentals are barely even shoes they are so worn down and just nasty ! their food court doesn t have 3/4 of the stuff on the menu ! two stars cause they have touch screen things for the bowling and they do black light nights .

J
3 years ago

The prices are actually way to high which is keepi...

The prices are actually way to high which is keeping my bowling team from returning to this bowling center 15 dollars per hour to bowl compared to 3 dollars a game I believe the prices are set High to prevent people from coming in and bowling

f
3 years ago

Nice & clean

Nice & clean
Snack bar
A/C
Lots of seating & lockers

S
3 years ago

I am really disappointed I always call a day ahead...

I am really disappointed I always call a day ahead to ask about open bowling and I showed up Saturday 1/27 and brought put four families to bowl, but guess what the person answering the phone did not tell me there was a party so no open bowling. Not very professional, communication is key.
A sign on the door is not going to be good enough to let people know what is going on.

o
4 years ago

Probably one of the best bowing allies in Hawaii. ...

Probably one of the best bowing allies in Hawaii. Never too crowded. The lanes are maintained very well. They have a huge selection of bowing balls in decent condition. The shoes looked almost new. Food is not the greatest but fitting for a bowling alley.

R
4 years ago

This had to be the worst experience I have ever ha...

This had to be the worst experience I have ever had at not only a bowling alley but at a mwr facility period. I cannot express how displeased this made me.

1) The cashier at the counter was one of the rudest people I have ever met. When we first walked up he made it seem like we we were a giant inconvenience that he had to deal with.
2)It was a league night and not being aware of this the cashier expected us to leave despite having public lanes open.
3) The food was mediocre. The cashier's did their best but it seemed like they couldn't understand what we we're asking for.
4)The first lane we had was broken and when we informed the cashier he huffed and didn't get back to us for 5 minutes with a solution.
5)When we went to leave we had only played one game. We had payed for three. When I went to talk to the cashier about a refund he turned a sign around informing me of no refunds and pointed at it and dismissed me and walked away. I have no problem with this policy but it is completely unacceptable that he did not make us aware of it before we payed. The fact that he had the sign turned away from us is basically theft.

I highly recommend the firing of this employee. He would not give us his name and he was not wearing a name tags but he was an older gentleman around 6'3" or taller. I will never return to this establishment!!! If management wishes to talk to me provide me with an email. I will be posting an ICE complaint.

F
4 years ago

Typical bowling experience... Guy running the coun...

Typical bowling experience... Guy running the counter made us feel like we were an inconvenience to him by our presence... Appetizers were good but don't expect to get a full meal here. Shoes need replaced and lanes oiled but games were cheap and atmosphere was what it should be.

R
4 years ago

Great staff, the new lane displays are cool, and t...

Great staff, the new lane displays are cool, and the grub is good. They lose a star for no AC (Invest in a portable fan) and the lane condition is typically very dry, which is terrible for hook bowlers.

S
4 years ago

They have recently renovated the Hickam Bowling Ce...

They have recently renovated the Hickam Bowling Center and it is more open and visually appealing than before. The fully automated score keeping worked flawlessly and there were no pin or ball return issues. Rental shoes were clean and almost new.

J
4 years ago

Sunday bowling at lunchtime resulted in a 30 min w...

Sunday bowling at lunchtime resulted in a 30 min wait for a lane which wasn't too bad BUT the food took longer than the wait for a lane they were super nice and cheerful though. Clean alley, pretty good choices of food but "eh" quality... Can't beat the price though. Should stick to the burgers and pretty bomb waffle fries. Also, they got uber choices of beer.

L
4 years ago

Fun Monday night league, dinner at the bowling all...

Fun Monday night league, dinner at the bowling alley (yummy chicken katsu curry special of the day), and cheerful greetings from Gina at the food line. Lots of parking. Rating would be higher if lane equipment was more reliable or issues resolved more quickly. Overall, as with other DoD bowling alleys, much better value than private lanes.

M
4 years ago

The prices, staff, food, atmosphere, and quality a...

The prices, staff, food, atmosphere, and quality are very good. I know that food doesn't seem appetizing in a bowling alley, but it was pretty decent. The only reason I didn't give it 5 stars is because of the lack of pairs of children's bowling shoes.

D
4 years ago

I'm giving this place one more star than it deserv...

I'm giving this place one more star than it deserves, because they're actually open during the pandemic. I get that cleanliness is paramount to squash the covid curve, but they took it too far. I feel like they used the disease to impose a gestapo order. One way in, one way out. Can't pick your own ball either. An "expert" sizes you up. The staff is very rude too. What's more is they put me right next to the only other people playing! And the place was completely empty, to boot! But, I brought my own coke in, so that was nice. But again, I had to put my drink on a table that was totally out of my way. Also, entirely too expensive to be a base activity center...20 bucks for shoes and a single game. Oh yeah, you have to hyperventilate through your mask while bowling...to prevent the spread of disease to the people right next to you.

l
4 years ago

Editing a previous baaaaaaaaad (1-star) review fro...

Editing a previous baaaaaaaaad (1-star) review from 2 years ago. Returned today for the 1st time and...it was really good! Excellent customer service at snack bar (gone is the salty older lady, now is a very nice millennial male), and excellent customer service at the bowling rental. Another very sweet millennial guy even helped our kiddo get the ball unstuck without any fuss and with a smile. Wow!

With this kind of turnaround, I'll definitely return. We're not the only ones--last time we were here, no one else was, and I could see why. Today I see many more folks here too...on a weekday, before dinner. Way to turn it around, Hickam Bowling!

Good deals on bowling, newer lanes, ample parking, great customer service, and a large snack bar round out a very nice family friendly experience. If it stays the same, will up it to 5.

C
4 years ago

First time at location and for a Wednesday night, ...

First time at location and for a Wednesday night, it was good. $1.75/game (wed night specials) plus $1.75 shoe rental and $1.75 for 1 hot dog per player. They aren't that yummy, but hey, pretty cheap. Not crowded for a summer night. Food wasnt that good so I'd recommend coming full. The mini pizza is truly mini - like mini bagels. Staff was ok. Front desk lady was kind, food staff was unsociable, I guess. Bathrooms were clean. Small bowling alley but plenty parking, next to track field. Overall, worth a cheap family night out , just not for dinner.

L
4 years ago

Inexpensive, lots of parking, relatively clean and...

Inexpensive, lots of parking, relatively clean and a cool variety of food in the snack bar. Lanes were well maintained and staff was friendly. We went there because Pearl Harbor was full. We will never go back to PH. This one is so much better.

L
4 years ago

Yes

Hickam Bowling Center - U.S. Air Force - MWR

Hickam Bowling Center - U.S. Air Force - MWR

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