Ryan Stoddard

Review of Hickam Bowling Center - U.S. A...

This had to be the worst experience I have ever ha...

This had to be the worst experience I have ever had at not only a bowling alley but at a mwr facility period. I cannot express how displeased this made me.

1) The cashier at the counter was one of the rudest people I have ever met. When we first walked up he made it seem like we we were a giant inconvenience that he had to deal with.
2)It was a league night and not being aware of this the cashier expected us to leave despite having public lanes open.
3) The food was mediocre. The cashier's did their best but it seemed like they couldn't understand what we we're asking for.
4)The first lane we had was broken and when we informed the cashier he huffed and didn't get back to us for 5 minutes with a solution.
5)When we went to leave we had only played one game. We had payed for three. When I went to talk to the cashier about a refund he turned a sign around informing me of no refunds and pointed at it and dismissed me and walked away. I have no problem with this policy but it is completely unacceptable that he did not make us aware of it before we payed. The fact that he had the sign turned away from us is basically theft.

I highly recommend the firing of this employee. He would not give us his name and he was not wearing a name tags but he was an older gentleman around 6'3" or taller. I will never return to this establishment!!! If management wishes to talk to me provide me with an email. I will be posting an ICE complaint.