An absolutely beautiful facility and grounds. We had dinner in the circular dining room and it is top notch. The food is delicious. The wait staff is just attentive enough... Not overbearing. I can't wait to go again!
The Hotel Hershey is beautiful! There are several restaurants on property. The spa is excellent and the pool is nice and relaxing.
Our favorite place to stay! Theme park is crowded in summer, plan accordingly!
Oldest hotel in Hershey popular with business and leisure travelers
Best massage I ever had. The hotel was like a magical maze. Pool was nice. Aroma therapy was interesting. The lunch was worth it as they had these baby crab arms that were great. Would highly recommend for a special occasion
Awesome experience. The hotel was so beautiful we didn t want to leave. My whole family loves staying there. We enjoyed the pool area that was perfect for young children. The water was only 4 ft deep at the highest. There is also a adult only pool with a jacuzzi/hot tub. We have been here several times and will definitely be back again.
This was for a girls day. We started with lunch in the oasis followed by 3 spa services. We got ready in the locker room and headed to the Iberian Lounge for cocktails (the dark chocolate martini was amazing!) We had dinner reservations at harvest. From start to finish the service was wonderful...such a great day!
Celebrated my parents wedding anniversary with brunch at the Circular Restaurant. The food was great. I am very familiar with the Circular and all the attractions in Hershey.
We enjoyed a delightful dinner here and then spent an hour taking pictures and enjoying the decorations of the hotel! What a pleasure and we will definitely consider a stay here in the future. Seemed extremely family friendly as well.
Was there for a conference and they ran out of toilet paper in the girls bathroom. Someone went to get someone but they came back with the wrong size. Great hot chocolate though.
This is the most wonderful place! We stayed in the cottages on the Hershey hotel property...they are private and absolutely gorgeous! Rain shower in the bathroom are the big soaking tub, beautifully decorated, bed is so comfortable! Only amenities! Everyone is very hospitable and professional. I would highly recommend this.
It was an okay room. We stayed in the cottages and ours was at the very end. We had no WiFi connection the whole time. For the price is was disappointing. The food and room service was good.
Friendly staff
Clean room
Amazing view
Will come back! I recommend the woodside cottages.
Very impressed with this hotel. I went here on a business trip. Amazing food, very attentive. But even after 3 days here I still couldn't get my berings, it's a big place and laid out kind of awkwardly. It's a little pricey but it should be.
Amazing lunch in the circular! Highly recommend it.
Beautiful hotel. We falconrey here which was a blast
5 star hotel with rich history. Expensive but maybe worth it.
Amazing buffet. Everything was perfectly prepared! Beautiful Christmas decorations.
I need to go back to get more chocolate orange hand lotion, am low key obsessed.
We went to a post-wedding brunch at one of the hotel's cottages. The hosts were really happy with the amenities/ease of stay and the cottage was absolutely amazing. I would love to stay overnight sometime!
of all the hotels I have stayed this is one of the best is a five star rating hotel love the service the accommodations the open areas the restaurant the spa and the mini shops inside the Hersheys hotel O realy recommend this place to everyone coming from Comerio Puerto Rico
este hotel es el mejor vale la pena servicio bueno comida Buena yblos empleados te tratan como familia volveria otra vez
One of the far most worst hotels ever. Bill boys run after you for a tip and they didn t do anything, the suite has a small queens bed (more like singles) and a small living room and you have to scoot through because of the small area. We thought we paid for a good experience but honestly I wouldn t waste half a penny on this hotel.
Very dissapointed in room size.
Service was good
Breakfast was awesome
Manager on duty Outstanding. Every one was nice and helpful.
We just got back from the winemakers brunch at the Hotel Hershey.I was incredibly disappointed at the food provided and the quality of it.Scrambled powdered eggs,sausage links,bacon,silver dollar pancakes and a token amount of underripe fruit and small pastries of store bought quality is what was provided for 30 dollars a ticket.Not at all what I expected given the advertising for the brunch,it was very misleading.Parking was a nightmare for my handicapped mother and husband,they had the handicapped spaces blocked to make room for vendors,it was not till we reminded them of ADA compliance that they allowed me to park near the location.I will not attend this disaster again,very overpriced.They did provide mamosas as advertised but they were made ahead of time and were room temperature till they made they re way to the table.
Beautiful, historical hotel/restaurant great for dinner
Historically beautiful. This hotel is a gem in the middle of beautiful, lush, green farm fields. Hershey Park is doing amazing things with this hotel and the kind staff.
Beautiful old hotel. We went to the spa for our first anniversary and enjoyed every second of it. It's nice to be able to enjoy so many other amenities while you're there.
What a wonderful place.everone is friendly. The food is delicious. My second visit and can't wait to go back
Place is beautiful and Historic that I loved , customer service in the front very welcoming, we asked for room service we never received it . They also need to put more signs Up for better Directions on the rooms and the Hershey Park .not very pleased, I won't be coming back , I would suggest this Hotel to learn from this Resort Wequassette Cape Code MA . They are still my #1 hotel In the World.
My wife and I went to Trevi 5 for our anniversary dinner. We pulled in and used their valet parking service, they people there were very nice and helpful. They let us know where the restaurant was. The service was good at Trevi 5 and the food was delicious as well. The flavor combinations were different from what we would normally eat but it was very good! The one dish we ordered had a hazelnut crumble on it, not our standard flavor but we both enjoyed it. Serving sizes were of a good size especially when combined with their bread.
Food was delicious at the farm to table restaurant. Fresh and hot, service was quick.
My husband and I celebrated our anniversary with a couples massage at the spa at Hotel Hershey. It was an unforgettable experience! Everyone was extremely sweet (pun intended). We have never been so pampered.
Excellent hospitality, warm and welcoming. Beautiful place, lots to do, rooms were wonderful.
We were there for an event called jazz on the veranda and it is a great event for good weather. You are out on a huge balcony with music and dancing. If you go up a balcony or two, you have the greatest view of the entire area. That includes Hershey Park and surrounding landmarks!
We celebrated Valentine's Day with dinner at the Hotel Hershey. Great staff and service in an elegant environment. If you want a romantic evening, the Hotel Hershey is a great choice.
Comfortable room. Beautiful grounds. Helpful, attentive staff.
The Hotel Hershey is a great place to stay in Hershey, PA. The rooms are great and their Spa is fantastic. My wife says the chocolate bath is not to be missed.
Beautiful place, sits high up you can see surrounding towns, excellent service, delicious food.
Beautiful grounds, amazing service, and convenient location. This hotel has two awesome pools. One is indoor, with convenient access to the spa. The other is a big outdoor pool complex with a water slide, play area, and adult pool. We loved the restaurant for breakfast and the proximity to Hershey Park (including discounted passes and early access). My only complaint is that the rooms are dated.
I always enjoyed this place with my daughter,and now my Grands.
I used to bring many couples there too. Always a wonder or wonder on creativity. Will be back
Soon.
Ate at the Circular and it was great. Fantastic service, good food, and nice atmosphere. The staff was especially attentive to my needs and willing to go above and beyond.
Excellent birthday party in The Circular restaurant. Planned an excellent 70th party for my mother, working close with Maryjane to plan dinner for 28 people. Staff and food were excellent, Lilly being a standout. Excellent experience all around.
We didn't stay at hotel, but toured through it to experience the beauty. Loved sitting in the main area. Gift shop was only one on our weeklong trip that sold post cards and stamp to go with it. Excellent view of Hershey. Staff were very friendly. Truly an historic gem to see.
This is a fabulous resort! Many perks such as adult only pool and hot tub, indoor pool, yoga classes, water aerobics, exercise facility and fine dining. Highly recommend!
The Hotel Hershey is a 5 star, warm and friendly hotel. When we travel, we go out of our way to stay here. Old, classy hotel yet clean and high class.
Clean comfortable room. We disclosed a gluten allergy and we packed frozen prepared food. They promptly offered and delivered a microwave for the room free of charge. Pool area is clean and fun. Family oriented.
Always very nice...
During the warm weather any one may spend time on the Veranda...
I have taken advantage of what the hotel offers for over 55 years...
This review is for the bakery shopp located inside Hotel Hershey. Went there about 6PM and ordered 2 coffees 2 hot coco 2 specifically cupcakes and a piece of crumb cake. Didn't mind paying $25 for the order but the cup cakes and crumb cake were not fresh and tasted stale, most of the order went into the trash. Very disappointed as I expected better from Hotel Hershey . Coffee was good. So this was my experience hopefully yours is different.
Beautiful and the best customer service ever just pricey but you get what you pay for
Beautiful hotel. Double queen rooms are perfect for a family of four. Plenty of activities for the family.
Beautiful, historic hotel. Some rooms can be on the smaller side than more modern hotels, but the history and beautiful setting make up for that. The cottages are very spacious and modern so if those things matter to you, I recommend booking there. The restaurants are also great. Circular has a nice breakfast with either menu or buffet. Harvest is a nice casual place with great food from local sources. Outdoor pools are great. Grounds are lovely. Service is also excellent and hotel workers are pleasant and always greet you when you pass in the hallway. Shuttles to the park or stadiums for concerts are great.
Hotel eas gorgeous. Went to do the Falconry Experience. Great experience. It was very cool to have a hawk fly onto your arm. Highly reccomend doing it.
The Hershey Spa is the best spa around. They have so many wonderful options it's almost impossible to narrow down your choices, but whatever you go with, you won't be disappointed.
Superb accommodations on Hersey grounds..Excellent service and hospitality!
A must place stay if in the Hershey area. 1st class accommodations. Great atmosphere, food and drinks and shopping. Perfect location! Have nothing negative to say whatsover.
We just got back and I can't say enough about what a great property the Hershey Hotel is, everything from the rooms, the food, the service, amenities and the people working there was fantastic. My wife and I had stayed at another resort type hotel the week before, roughly around the same price range in NJ and it does not even come close. This is a well run hotel that makes you feel good and as I mentioned the people make a difference as the staff is friendly and goes out of their way to make your stay a pleasant one. We will be back again for Christmas.
We stayed in one of the cottages and it was amazing. This was our 4th time staying in a cottage. As always we received great service by the staff for all the meals, parks and transportation to the park and other Hershey locations, such as the lodge. I would highly recommend this!
Truly a wonderful hotel and lounge!! Beautifully restored from decades ago!! A real treat to see and enjoy!! Everyone should stay here while visiting Hershey Park!!
It was a great place to spend a few nights away with my wife for our anniversary.
Without a doubt one of the best places to have lunch /dinner. The Circular Dining room is amazing, the service is fantastic and the food is out of this world. You must try if you're in the area!
The pool was fabulous (Olympic size!). Fitness center has its own building, on the other side of the building. The spa was great and they serve lunch for a nominal fee$$.
Highly recommended, well worth the money$$$
Overall, we were fairly happy with our stay at The Hotel Hershey. Everyone is very friendly and staff is generally pleasant with what appeared to be a genuine desire to help. The room (two queen beds) was just OK - showed it age and was very basic (definitely not a 5-star hotel room). The bathroom was also just OK - more of a Holiday Inn type than a 5-star hotel bathroom. However, the hotel overall is fairly nice and we did not spend much time in the room. The pool area is great and the slides were a nice feature that our daughter enjoyed.
The biggest issue I had was with the shuttle to Hershey Park. Advertised as a big bonus for staying at the Hotel, it fell completely short of these promises and expectations. I was also told different things each day about how often the shuttle runs. The reality is that we waited 30-45 minutes each time - both going to the park and back. After a few days of this, we were just taking Ubers, as I did not have the patience to wait 45 minutes each time for the shuttle for the literally 5 min ride to the park. I am amazed that the wait times were this long given the distance to the park and seems like an easy issue to fix with just one more bus to avoid having the hotel guests wait this long. So waiting 1.5 hours in total each day to go to the park is a big guest bonus for staying at the Hotel Hershey?
Restaurants at the Hotel are also hit or miss. For dinner, we went to all three - Circular, Harvest and Trevi 5. Dinner at Circular was very good, but portion sizes are a complete joke. For example, we ordered the foie gras from the "To Share" part of the menu and received something the size of a quarter (for about $15) ! How do you share that? Dinner at Harvest was awesome. Great service and good portion sizes. Dinner at Trevi was terrible - in terms of both food and service. Food quality is no better than Oliver Garden and everything we ordered was pretty bad. Service was bad also - our main courses were brought out about 5 min after the appetizers.
So, overall, a decent stay at the hotel but the experience with the shuttle and Trevi 5 soured the experience a bit.
If you have never stayed here, you definitely should give it a try. It's beautiful and so gracious. It's as if you've stepped back in time. The property is gorgeous Anna impeccable. The spa is amazing, and the good superb.
Was just visiting to take a walk with my husband for a chat around the grounds. It is a beautiful hotel have stayed here a few times before moving to the area as well and choose it as a dining spot still on occasion. The views from the patio are fabulous be and worth a visit. Grab a drink and sit in the rocking chairs and enjoy the day, esp sunsets!
I love this hotel! It is very large and great for business meetings. The grounds are beautiful and well kept.
Always a good time. Excellent service and creative, flavorful dishes.
Enjoyed the hotel and Hershey Christmas experience. Although not a large room, it was laid out well. The room and hotel are a fantastic blend of historic ambience and modern amenities. Service met expectations for a quality hotel with all staff notably friendly.
Great place to stay, clean, great service, great food, highly recommend
What a fantastic property! Beautifully appointed and staffed by the most attentive people I have ever seen. As we entered the front lobby the desk staff stopped what they were doing and immediately created eye contact with a warm, "Welcome to Hershey". From that point on it only got better. From the shops to the dining room and even the housekeeping, no staff member was too busy to look me in the eye and say hello. This place is legit!
I got a behind the scenes look at the operation. It was amazing! Every guest was greeted by an employee. The hotel is clean and neat. It was a wonderful experience!
Beautiful hotel, friendly staff, good food, and chocolate
Feeling blessed to have been here. I love the history of hotel and nearby college. Plenty of room to walk around. Enjoy the views.
We visited Hershey for a wedding and stayed in one of the Cottage Suites. The room and accommodations were excellent! The staff of the entire hotel was fantastic! Brunch in the Circular was very nice! Overall a great stay. The reason for the poor rating here is due to the terrible customer service when it came to inquiring about a discrepancy on our bill. I have called multiple times during regular business hours only to be sent to Susan s voicemail. Never received a call back and to this day I have not received a call back nor have I resolved the billing error. Not what I expect from a five star hotel .
The spa treatment was wonderful. My only negative would be the lunch. This is the first time i have ever written a review. I really could not say anything positive about the food. Staff was really nice i tasted several different items but sent everything away. Only thing i had was a glass of ice tea.. They did charge me even thou i made them aware of.dissatisfation. i ended up eating a muffin. From the spa quiet room.
Fantastic experience on the Hawk Walk. Jack was incredibly knowledgeable and a lot of fun to work with. This was truly an unforgettable experience.
The hotel was nice, but a bit disappointing for the price. My mom and I spent a night there in a room that was advertised as having a king bed, yet the bed was smaller than the standard king I have at home. The rooms are a bit small too. Service was excellent though, and the spa is INCREDIBLE. I plan on returning to the spa, but I won't be spending the money for the hotel itself again.
The Sunday Seafood brunch is a 2-3 hour buffet with 6-7 entrees and tons of dessert options. With price-per-person, we try to visit once every couple years or on special occasions, but it is well worth the quality of food served and beautifully maintained grounds.
Attended a wedding here. Great atmosphere, beautiful decorations. The outdoor patio was great for pictures
Unfortunately this hotel has transitioned from a once charming to now tired hotel. My room was old and in need of repair and makeover. The window was broken, the wallpaper was peeling, the mattress was so used it was uncomfortable and the furnishings were beat up. It was also a very small room for a king room. I m all for quaint and charming but this is not that anymore. Also my room service food was terrible. On the good side the staff seemed genuinely friendly.
Spa was lovely as always. We go every year. May try different restaurant than the oasis next time. Not the best meal we've had there.
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