Hermès Reviews

I will not teach you anything about this magnificent temple of luxury Parisian hospitality and impeccable service

Excellent after sale service. It's nice to have not only a beautiful object, a superb watch, but also the welcome, the clock service, the advice, the smile, the refinement that go with it when you need to have it repaired afterwards. fall or overhaul more than two years after purchase. These details make the difference.

The place is always packed with people. The shop managers are always overwhelmed. The overall shopping experience is not as comfortable as one would expect of Herm s.

The shopping environment has become noisy, destroying the good mood of shopping

Luxury embody except that you have to be helpless patient because there are a lot of people

It was the first time I entered this shop. The interior was spectacular, very french. The clerks welcomed me politely at the entrance and one clerk was already to assist me. I showed him the specific type of oran sandals, then he walked me up to the oran sandals corner and asked me to wait on the sofas there. He came back with a pair of oran sandals to confirm they were the sandals I wanted, then he packed them inside the box then guide me to the payment counter. It was a very excellent yet polite service! Don't forget to bring your passport and credit card if you wanted a tax refund!

The interior is chaos. A guest who is accompanying to try on shoes occupies all the chair called a chair. While my parents are shopping, I have children studying. You can buy back with an appointment. Other than that, you can buy it anytime.

It's the flagship store. It can get crowded. You need an appointment to see hand bags and the garden is really nice.

Quality stuff. They didn't have my shoe size. I wasn't offered coffee , champagne like at the other iconic stores in Paris.

Train your staff in the men's section. Whoever you have there today thinks he's a god. Hopeless. Rude.

A place of high class where everything is well thought out to attract rich customers. The staff are arrogant while remaining very polite.
Note that customers here are not kings. You have to make an appointment to be able to buy a bag, and it is not sure yet. Very strong !

My appointment was at 6. 05p.m i enter nobody was interested to deal ....one korean lady name came & ask me where are you from?????
I told her am from India....after that she seems like not interested to show any bag thats what i feel...& just came with one black bag & said this is the only one i can buy but that was not my type of birkin....
Bad experience .....

Very nice home. ..... with the smile of beautiful sellers j adorrrrrrrrrr. ..

A luxury store. Always full of buyers. Very high quality products. Big files in the morning to book, by appointment, a consultant for the purchase of a bag. Impossible, or almost, the purchase of birkin flagships, even if willing to pay the high price.

Luxury shop. Super leather bags. Saddlery, clothes, dishes, jewelry. Very beautiful things.

This so called luxury boutique makes you feel like you are in a busy food court!

Location and luxury goods, many choices. pleasant and professional staff

Hermes head office.
If you like Hermes you should visit once.

This shop is pretty friendly, not just a bag corner, but also has a lot of decoration items.

My experience with Hermes Paris was so delightful and wonderful, the staff were so friendly and professional.

This is the store at Rue de Sebres. It is under repair.

Staff arrogant and unfriendly. Not to mention the simple guards very badly brought up. We think we are dreaming! Nothing to do with welcoming the very pleasant Vuitton boutiques. Two French brands but very different minds.

WAT EEN PRACHTZAAK
MET DE MOOISTE SPULEN VOOR MENSEN MET EEN DIKKE BEURS

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I read some reviews below and couldn't disagree more. Completely inattentive staff and terrible service, we went into the store and asked the first sales staff we saw about their men's leather goods and were rudely pointed toward the back of the store to ask another sales person. We went to the help desk (for lack of a better word) and were pointed in the general direction of the men's leather goods area. Stood around waiting for someone to serve us but were ignored by the next 4 sales people walking by and standing in the general area. When we asked when we could get service the sales staff looked blankly at us... A more senior looking staff passed by and we asked if we could get service, to which the lady responded we would have to go stand by the counter and queue up... It would have been nice to know this when we first walked into the store 45 minutes ago, thank you for ruining an otherwise perfect honeymoon.

Crowded with Parvenus characters seeking to up their social standing despite being trampled by the Hermes' culture.

Luxury place and good system but some rudeness to the asian. Some staff looks like bothering. I felt that I was begging to buy bag. If you want hermes bag just go to japan tokyo !

It s the most important flagship store to go in Paris to buy Hermes bags however almost impossible to get a rdv soon. Recommend you guys who wants really to buy handbags go to the US it s even easier there rather than waiting an appointment with frustration for quite a longtime at the end not getting even the color you want ! (Dark chocolate it s really not the best color but I didn t have any other better possibilities!)

An enchantment! The staff are particularly kind and witty. We fell in love with the team at the Parfums corner, which was in great demand last Saturday and which managed perfectly. Thank you for these sweet moments.

So few Chinese shoppers even on a Saturday. Signs of the present economic times are evident.

Trying to buy a bag, need to wait in a line to get in a line, to book an appointment to be told if the bag is in stock or not....when luxary goes completely wrong and becomes super none luxary and super bad service....

I was lucky enough to see myself getting an osmosis ring and the st honore store is top notch.
Luxurious setting without ostentation, attentive professional staff.
High quality jewelry. I love it. Finally a touch of classy and accessible luxury.

Too many people, the staff is very busy, not necessarily have time to serve each customer, need to wait a little or take the initiative to ask, the style is complete.

Frankly not at the level!
Deplorable service!
To avoid...

Extremely friendly and helpful staff made our visit to this beautiful store a pleasure!

Tank you for the wonderful experience we had today.

Beware of the sometimes limited welcome ... otherwise just sublime.

I made an appointment on online and went there. I went there in opening hour but it was already long waiting line. Seller was really nice too.

Service + friendly advice + elegance of the shop. Hard to resist!

Compared to Korea, it is cheap and there is a lot of goods. I only bought scarves and accessories, but because there are so many people, I feel a bit markety and I'm crazy. Friendly staff and good prices.

The place is beautiful but the service was not up to my expectations for a luxury brand ... Take appointment for the purchase of a bag, why not, if this explains a high-end customer experience. Well no, unfortunately, you are still waiting without taking you into consideration. Sellers are arrogant and lack of class. Not to mention the amenities that I advise you to visit given the lamentable state of lack of maintenance. In short, apart from the products, nothing was up to par.

Always a pleasure to enter one of the jewels of French luxury ... and in addition the staff is very attentive and attentive

Disrespectful staff who sort these customers at their head. First and last time I buy time I buy a product from them