Hermès Reviews

Love the new appointment system, it makes it much more relaxing to shop at this location. Nicolas was great and very friendly.

The NAME HERMES suffices for its notoriety ........

Le plus magasin Hermes avec le choix le plus important

Having to make an appointment to be able "eventually" to buy a bag for me is not a luxury.

The service is very bad, for the question we need an appointment!

Nice shop if you like to spend a lot of money for the pleasure of wearing a brand ... which is not my case.
But the staff are quite friendly and helpful to the customer.
It remains all the same the ideal address to make a gift without too much risk of making a mistake ...

Remarkable ... and then ... as an Italian ... ask for Anna Laura: availability, professionalism and an Italian heart

The worst experience ever. The sales person looked me up and down while I were talking with him with what I want, he was more like an interviewer rather than a sales. He brought the cheaper version bag which is not at all what I described, and ordered me to try and take a picture. When I asked for another larger bag for my mother, he said there is stock but I can't have it since I don't buy it for myself. So I can't buy a gift for my mother in this holy shop?? Probably that's their internal rules. Quite insulting and arrogant. I think they only craving to have millionaires customer to match with their band.

The attitude of sa is really depends. I got lovely sa in scarf, and bad for jewelry and bags. Plus. 10 times try without any appointment?! ps: for speaking out the local case and reservation with local phone number )

I got there at 10:45AM on Monday the store was already pack with customers, there was a line of 30 people waiting to purchase handbags, If you have patience, you are more likely to get what you want there "except the Kelly Bag", as most of their other store selves are always empty. I was able to get a belt, a bag and a silver cuffs. The sales associates are very very polite and patience.

There were a lot of people and I had a casual look, and the clerk was very kind.

This store is always full of people. However it's the best store in Paris. Always display more rare leather goods here.

Hello very knowledgeable and friendly staff and customer service

And now you have to make an appointment to have access to a seller! Fortunately we were superbly received by Audrey!

The dignity of our head ..
Women who want to save Calleigh and Birkin
Where burning will is felt

Warm welcome and pampering salesmen. A real pleasure I will return soon. Thanks to Sandy for her availability and kindness.

The store and the product is undoubtedly excellent, we were attended by a saleswoman who looks like it was time to leave and was not very kind, well, it does not detract from a brand like Hermes, thankfully there are people in the company really kind and valuable .

The worst services ever from Korean lady staff , very rude!

It is a sober and elegant store. They have good customer service and the advisors are friendly. But I did not find anything extraordinary

Indispensable to line
It is the head office of Hermes
The clerk is looking from above

Nothing available. Neither the products nor the sellers. No greetings, no smile. Really not much.

The pleasure of the eyes, but not that of the blue card. Nice staff not obsequious. Classroom frame

Shop big enough, there is usually not enough people, enough staff to serve customers who need help

to ask for information, you have to go there in the morning and take a meeting of the day and come back later. otherwise you are not welcome. it's crazy!

Quite a large shop, the products are relatively complete, and the service staff is also very enthusiastic~

Their windows are beautiful. It's crazy at 7:30 Asian tourists are already lining up.

All comments would be superfluous. The kingdom of luxury and beautiful things

Nice shop, a lot of quality choices, but for a big brand the reception leaves something to be desired ... !!! Beautiful place of Paris.

Don't like the attitude of vendeuse, too many discriminations

The oldest Hermes shop was huge and pleasant to walk about as it was spacious!

Didnt have my item here but they did a store transfer and picked it up the next day.

Service was pleasant as well. Coffee and water was served!

I don't need all of these services, and when I wait for my bag, I eat orange juice and vomit.

One of the last houses of real luxury in Paris. Of course everything is VERY expensive and you might be intimidated thinking that the staff might be a little haughty. Not at all! Everyone had a very friendly and cheerful attitude and were very helpful. Even if you don't buy anything, it's a pleasure for the eyes especially during the festive season.

Superb store. Employees caring. A small flat concerning the perfume department the young woman present that day did not really want to be there.

How not to appreciate magical places !! Combining luxury and refined presentation ..

I went there they told me take an appointment through the website and they will send the details after 7:30pm. afterwards, they send an email that an appointment cannot be done due to them having a busy schedule. the issue is that when I went to the store 3 employees were sitting there doing nothing. worst shopping experience ever.

Home top despite the world. Very professional. Place to recommend

To flee. The same day, there is more stock of the bag that I seek, but 5 minutes later there is for a friend of mine. I'm coming back, but there is no more stock. It's called sales discrimination and it's punishable by law. Especially since it has surely made on a religious ground. Justice will decide, because I am going to attack this store which represents a shame for our country. The brown plague definitely did not say its last word in France.

Very difficult to contract, a lot of wanted packages are not.

The heaven of Woman's Handbag.. But so hard to get yourself a Birkin or a Kelly here.. You must be very lucky to score one, I must say

We would buy your Birkin Kelly Constance handbag. We buy good price, pay fast by cash !

Sublime and magical place. Caring "salespeople" and patients especially on the floor because fewer people. At Christmas time some surprises upstairs at the back. Very nice establishment.

An incredible brand but they should take care to remember the basics of good business - loyal customers

For the pleasure of the eyes and the misfortune of the wallet!

Bad experience in this Paris store. 50 minute wait to retrieve an order placed 2 years ago. While waiting, not a glass of water offered. Is that the courtesy of Hermes for a client about to spend more than 10,000?
Shameful.....
But that's not the worst .... Once it's my turn .... I discover that my order is incomplete! Only one bag received instead of the two ordered. No seller knows why or when I will receive my second item.
This is not a luxury brand.

Very friendly staff and wonderful selection of merchandise

It feels like a big store: full of products and customers everywhere, far from the image of refinement and pleasure of a luxury boutique.

A welcome that has clearly improved, a store still as magical!

Staff listening and nice shop. I bought for a colleague who was delighted with her present.

Very good value for money. Thanks to the whole team ! See you soon !

To be honest, there are so many Chinese people that it is noisy and crowded!

two new babies who are going to be loved forever....orange and black croco.....

Beautiful scarves for gifts of a lifetime. First prize 350 euros! Friendly home.

I had a wonderful experience with Katy from the leather department. It s heartwarming that she remembers me after one month, and she s always very polite and pleasant! Always helpful and provides superb advices and services! Definitely gonna make a few more purchases with her before I leave Paris!