I got a clarification over the phone before visiti...

I got a clarification over the phone before visiting the hotel last weekend whether the swimming pool is included with the dayout package. and the answer was yes. when i reached the hotel they say no 'OUTSIDERS' allowed to use the pool. They specifically used the word 'OUTSIDERS'. then i pointed out to them how can you call us outsiders when we are paying Rs 3500/- per person for a dayout in the hotel.

Extremely bad in providing correct information and the font desk staff needs to practicing on how to talk to customers. Frankly i would not recommend any one to be there specially with the offensive manner of their front desk