Very good friendly service. Way better than the bigger chains like Lowe's and Home Depot. This location has all the extras. Paddle boards and clothes, plus all the tools of course. Even a gifts and florist place attached to the store. My daughter loves the free popcorn and I enjoy looking through the mix matched paints marked down.
Friendly staff, helped me look for outdoor pots unfortunately the colors I want aren't available yet but will keep checking.
Very helpful staff. They did not have the item I wanted, but directed me to another store that might stock it. I have always found what I needed at Hagan Ace Hardware in the past.
Bought my new kayak here. They went out of their way to take of me with a short notice trip to Mandarin park so I could try it out. Great customer service.
Wouldnt warranty my craftsman ratchet told me to go to sears but they would sell me one will not go back
Nice and polite but did not have what we were hunting again
Everytime I go into this store the people are friendly and helpful plus very knowledgeable.
A Great and covienanate place to Shop and very friendly and helpful people who work there
Best hardware store in town! Excellent customer service.
A huge thank you to Lisa Harrison the Garden Shop Manager for helping me select the best flowers for my Spring photo sessions. The flowers made an incredible backdrop! While in the shop I was overwhelmed by the selection and condition of the plants and flowers. I can't wait to go back!
All of the employees are very helpful and professional! Great merchandise!
Staff is always very friendly here. This store has the 'shop local' feel with a large variety of products similar to big box retailers. This location has a lot of outdoor wear, gear, and other related items as well, and their garden section is second to none. Their staff is very knowledgeable and can help with advice on a number of garden and lawn care needs.
Ace is a nice store and I visit there frequently. However, based on my last experience, I wonder how often they check safety issues. As my son was parking the car, I went to get a cart from outside the store. The plastic on the handle was broken and sharp and surrounded by rusty metal. I started through the automatic doors with the basket, but decided to change it due to the broken handle. As I backed out of the automatic doors, they started to close on me. Fortunately, by that time my son approached the store and helped me. There were employees around, but none really expressed concern. I will continue to shop at Ace, but really hope safety becomes a priority.
This store is failing as our neighborhood hardware store. I would rather drive to Lowes or Home Depot than to try and get any help...good luck with that...from these guys.
Employees here are always in good spirits, and very helpful. I always choose Ace over any big brick and mortar store.
JC In Mandarin
Love the plant selection and outdoor / "paddle shop." Great place for paddle board and kayak gear.
Very nice Ace Hardware. Staff is well versed in special areas.
Hagan Ace Hardware is always wonderful! Never disappoints with plants, plant advice, gifts, and every paint, hardware item you could ever hope to find!
No sales person around, need help an no one to asked...
A preppy hardware store. Very clean, friendly staff. Loved the experience, but Im truly wanting hardware, not Oakleys.
Best ACE HARDWARE STORE in Duvall County, hands down.
Employees are very helpful and courteous. They may not have the selection of a giant home improvement store, but the knowledge of the employees more than make up for it.
Friendly staff. Garden department extremely knowledgeable with fertilization and pesticide application tips. Prices sometimes higher than larger stores, but conveniently located.
Excellent customer service and quality merchandise..
we go once a week! great flower selection. people are so helpful
Most helpful and friendly employees of any home improvement store
Had some door keys copied. Staff seemed very knowledgeable and helpful. Much more accessible than Home Depot or Lowe s.
** UPDATE: Got home and tested keys. None worked so had to take them back. They remade new keys and the second set finally worked after a lot of jiggling. What a pain to have to go all the way back and still not get a good product. Nice people, though.
This store has a HUGE grilling section and a large outdoor apparel section. A flower shop with gift store as well as the regular Ace Hardware fare.
Great place to pick up odds and ends little more expensive than the Lowe's or HD.
A really nice selection of plants especially in the succulent section.
I am a tad biased in regards to Ace Hardware but I will once again rave about the amazing service by the amazing employees and I was in and out of the store with everything I needed in less than 10 minutes, and that included getting my propane refilled. Those of you who are familiar with propane and propane accessories know that it's not a fast process typically. But at Ace Hardware, everything is easy peasy lemon squeezy.
BUY LOCAL. When you can. I love this place! Great, super-helpful, and knowledgeable crew.
everything you need for those small household repairs
Just had a bad experience at the Mandarin Ace on San Jose Blvd. Took my Stihl weed eater back to them to check for about the 5th or 6th time now because it runs rough, cuts out on me, bogs down and hard to start. Granted I have had it for good few years but they can never seem to find the issue with it. Today when I took it back to them for more of same problems and explaining it again and even showing them a video to prove that it s cutting off they laugh and make it sound like it s running normally. This is very unprofessional and I will not buy another Stihl product and especially from this Ace and especially for the money spent for this. I will go to Lowe s in the future!
Not always 'Helpful hardware folks'. Less employees to help customers at this location it seems. Maybe the new normal....
Looking for live plants. This place is way overpriced. Gift shop is very nice.
Quick in and out. Lots of unique items. Great nursery.
Love this store! The lady at the store was extremely helpful!
Got what I needed, quick in and out, friendly cashier.
HUGE!!!! Really nice and knowledgeable staff. Lots of things....
Helpful staff, clean store, and pretty good selection, especially in these times.
As far as hardware stores go, it's great. Not at all like home Depot or Lowe's. Not much for construction (wood brick etc.) But great for any kind of hardware. Their garden section is great. Recently updated.
The staff will ask you if you need help, and usually im in and out fast, but some times I want to shop around and I bring my kid. She loves coming here which is really cool. With popcorn in hand, and a vast curiosity of what everything is, she can stay busy while I browse around. Wouldn't try that at home Depot or Lowe's since they are too big, and it's not kid friendly at those stores.
They do a great job, bit don't expect to go there to buy an over priced refrigerator. They are not a big box stores, they are truly a hardware and garden store.
Amazing selection! Plants galore. The staff is extremely helpful and knowledgeable!
The best Ace I have been in. Very large selection of everything. Extremely clean. Great experience. I just wish I had more time to look around. I had a limited amount of time.
Love this store. Besides being a hardware store, they always have unique gifts you won't find elsewhere.
Clean, helpful hardware store. Beautiful gift shop. Great selection of gifts for all ages.
There's a lady (I can't remember her name) who works in the garden center, and she's wonderful! She has helped us many times times with bugs in our grass. She also teaches at a local university; her knowledge is priceless. Thank you!
Great customer service and great selection of plants
While inventory isn't nearly as big as Lowe's or Home Depot, I've never met a friendlier or more helpful group of people at a hardware/home improvement store. For an Ace, they've also got quite a large store with a good inventory and better than usual pricing.
the inventory is incredible but the prices are high
Pretty amazing store. This Ace is laid out like no other Ace that I have ever been in. Staff was very helpful I like going to this Ace when I am on this side of town.
Ace is the only place to shop & quality much, color much ,black, brown.gold,red pine straw & much more
Great customer service
This guys are very knowledgeable and take their time to get you well informed on any issues and questions you may have.
Awesome selection of plants. From the conventional to the not so conventional and rare. Prices are a little steep, but it was awesome walking around the nursery area. And, I did end up buying some carnivorous plants.
I enjoy shopping at Ace. Always find what I need and if not, the employees are more than willing to help. I recently discovered their gift shop Which I will be exploring soon!
Great place, personable and knowledgeable staff. Refreshing to step in their store and find some of the unique items that you won't find in the big chains.
Best local selection of nuts, bolts, and associated hardware I have found so far.
Home is never going to be the same as it was before you go to Ace
Great Ace. Always find what I need. Great customer service. Everytime I go there is always someone asking me if I'm finding everything I need.
Any ACE hardware is a good place to shop for home DIY and landscaping needs.
Great prices lots cheaper than lowes and better service
Shop there frequently. Knowledgable friendly assistance and large inventory of items. Garden center is awesome.
We visit here so much it's like a home away from home and the people/employees are family.
Love they re garden center they have friendly pet cats too so that s a plus
Great. They are very informative and always are there to answer any questions.
I love this store! The employees are friendly and helpful, and I shop here first before the big box stores.
My wife have shopped here for numerous items in the past year, after moving to FL with great satisfaction.
I just walked out of the garden section with disgust after an employee, Tom (agriculturist) spoke to me as if I was a child and extremely condescending after asking a couple simple questions.
This dude needs to go back to customer service class.
Great customer service . And, Wonderful plant selection!
Mike at paint counter is great. Professional and kind.
