Gruppo Giomi ICOT Reviews

02/11/2016 Performed reconstruction of anterior cruciate ligament and meniscectomy of the medial meniscus.
I thank the whole structure for the treatment received. Special thanks to Dr. Vincenzo De Cupis for his kindness, availability and above all professionalism. Thanks also to the entire medical staff that participated in the intervention, including anesthesiologists, who put me at ease avoiding the anxiety of the operating room.

Why can't the services be paid with the POS in specialist clinics? For years now, despite the provisions of the law on the subject, use has continued to be denied.

January 18, 2020 at 12.35 pm
At the entrance to the attendant asks a health card to verify age children only to those who want it. A rule to apply well or silence is the best solution. The rules do not apply at will

It certainly works better than the public hospital, unfortunately an awkward position and excessive timing

Bad clinic .... rude staff is arrogant starting from the switchboard ... I haven't been able to collect my rays for a year, not to mention the doctors that even after private visits, it is impossible to trace them. good evening.We call patients for health problems not to book a holiday.

I would like to give a grumpy, threatening concierge, a star to the concierge, not at all suitable to work in a place like this, where people come who are sick and maybe would like to find a smile and a little understanding. He didn't even open the door for me to go to the bar, with the suspicion that I wanted to go up to a relative of mine outside the visiting hours. Really bad.

I book a paid rmn.
At the time of the exam I find two technicians in their early twenties who have embarrassing professionalism (probably trainees).
They made me lie on the bed fully dressed, with shoes, without following any protocol.
When I got into the car, noting that I was slamming with my shoulders and not going in, he tried to make me shrug my shoulders by putting my hands up in an absurd position just to take the exam.
I refuse to take the exam in those conditions, and I go to the reception to ask for a refund, which I was initially denied saying that the exam was not carried out because the patient got scared, and then obtained it after contacting my lawyer. Bad.

Staff in the reception very rude, rude and verbally aggressive, very poor hygiene of the structure, squalid locations, on the other hand very prepared and kind doctors!

Excellent orthopedic center pity that my mother disappeared the money mind was rehabilitation

Doctors willing and accurate, too bad the usual crowding with consequent long waits typical of the public hospital for poor people

ICOT? I SPEAK IN SPECIES OF THE GUIDED UNIVERSITY DEPARTMENT BY PROF. LUIGI IULIANO! UNIVERSITY MEDICINE OF EXCELLENCE! NEVER BEEN A SUCCESS OF BEING THE SUBJECT OF REASONS FOR A KNOWLEDGE INVESTIGATION! LAUREANDI IN MEDICINE FIOR FIORE D'INTELLIGENZA! ALMOST WITH ACCENTLY FROM MEDICAL SCENTIFIC RESEARCH HAVE EXAMINED ALL THE PATHOLOGIES OF WHICH I AM AFFECTED WITH DETERMINATION AND ASPHIXING PASSION! BY ACHIEVING OBJECTIVES SAFE TO INTEREST THE DR. M.CIACCIARELLI. !!! BUT ALL GRADUATIONS HAVE BEEN IN EXPENSIVE COMPETITION! FILM STUFF? NO UNIVERSITY REALITY OF OUR PROVINCE! SEE A PROF OF THE WISDOM OF ROME THAT MAKES THE LAURENDI RELATIONSHIP! WHICH "ADJUSTS" THE MEDICAL NOMENCLATURE IN THE COURSE OF EXHIBITION OF THE GRADUATES! BOYS IS THE GREATEST! THANKS FOR EVERYONE TO EVERYONE! OCI LET US LOOK TO THESE EXCELLENCES!

Friendly and knowledgeable staff. The only drawback is the parking, it takes checks or credit cards to stop a day. They don't realize that there is a hospital there and not a drive-in. On this it is bad and shameful

Last night I took my son to the ICOT emergency room with a displaced fracture of the right collarbone caused by a motorcycle accident, we did the triage to the external cause covid 19, and so far tt well. We arrived at 19.30 and they let him in at 21.20 (I state that inside there were 2 patients who came out with plaster).
At 10.30 pm I asked a nurse for information, who pretended not to hear me;
After a few more minutes of waiting, I allowed myself to ask another nurse who replied annoyed to go out and wait, closing the door badly, at the end around 11 pm, they let him go out on his own legs, handing me a sheet in my hand with many greetings, saying that according to them no surgery was needed.
Having manipulated him he had severe pain and when I asked what I could give him "what he had pretended not to hear before" he replied that he did not know it only after asking inside, he said tachipirina but they were out of stock and we had to provide for ourselves .return home at 1.20am.
Today we took him to a private clinic at 8.00, and at 12.00 they operated on him by inserting 1 titanium plate and screws.
WORSE THAN A VETERINARY CLINIC.
IN THE FACE OF PUBLIC HEALTH.

Doctors valid and available but difficult to book for complicated recipes to be performed by the family doctor and impossible to book after long waiting on the phone

Operated on May 26th for a total left hip prosthesis I had a great time .... Medical and paramedical staff very available .... An excellent and efficient room manager .... Not to mention the prof. very professional Giancarlo De Marinis who made me an excellent intervention with the minimally invasive technique .... I recovered great ... Great structure

Competent staff, modern and avant-garde healing techniques and short wait.

I state that this center when it comes to fractures, breaks and sprains remains the best in Latin America. In the 1980s it was an excellence at European level.

Hospitalized on Thursday 1.1, hip replacement surgery on Friday 2.11 and then that's enough. The most complete nothing is ever, I repeat NEVER passed a doctor to say how the surgery went or how to proceed for the post-operative. Nobody knows anything, nobody says anything. The staff is kind and polite, the food is good but for the rest You are nothing but a patient in a bed. It will be a pole of excellence but perhaps for a disposable surgery.

My mother was hospitalized for an urgent operation due to a displaced fracture that would have led to oncological complications. After the umpteenth fast and then cancellation due to lack of jobs, we were forced to ask to resign and reluctantly, getting into debt until, to take her to a private clinic. At the moment I am not in a COVID emergency, so there is no excuse. For the resignation, we were told "Now there is a change of shift, it must take in an hour".
Finally, as he went out, the doctor said in spite of "Mobility will never recover", exact words.
Regardless of whether it is true or not, does it seem like a statement that a doctor can make to a lady while being tossed from one hospital to another without being able to undergo surgery !?
Fortunately, in the clinic she was operated on the same day, she will have a long rehabilitation, and she will recover her mobility, but we will remember the lack of professionalism of ICOT.

Change the speaker in the waiting room that you don't understand anything

Paramedical staff not very attentive, superficial, little available, up to errors in distributing oral therapies to patients. Little sensitivity, little respect for patients and relatives. Not solved to solve, or respond to postoperative problems. All this obscures the professionalism of the careful doctors and paramedics (even if few). Returned (today 18/07/19) to check, after regular appointment, with the regional CUP, I confirm the inconvenience, the absolute lack of indications, availability even only for information, in which department I go for the visit. I absolutely do not recommend it, although this could be the desire or purpose of the operators. One star is too much

The sick are not assisted as those who are suffering and need deserve

Health institution in national citizen service level, excellent in orthopedic and trauma surgery. High profile medical staff. Efficient first aid.

Mediocre first aid! 2 years ago I arrived for a major sprain in the left knee ... Slab made, diagnosis: suspected tibial plate fracture .... 15 days of unnecessary plaster ..... Then I went to another clinic, resonance made and instead I had the broken internal meniscus and "stretched" crusader .... Prof. Marcucci operated on me in arthroscopy and now I am fairly ... question: a specialized center like ICOT that makes these mistakes? Couldn't they operate on me? Total disappointment ......

I have my 83 year old sister hospitalized from 16/09 / * 2020 on the first floor, perfectly successful operation, almost impossible !!! What does ICOT lack? the most important part: rehabilitation. and assistance to the department.
Those who are elderly are like those who help. I'm not going to describe the details .... The rehabilitation time is short, it should be personalized and diluted throughout the day, depending on the person's ability. You can't concentrate everything in the morning. What do they do in the afternoon in the wheelchair until the evening? Wouldn't it be better to dilute the time, to engage people, in small groups to make the most of what you do in the morning? It seems to me an assembly line, who goes up and who goes down to the gym., Therapists who change every day ... while it would be appropriate to take charge of the patient from the beginning to the end of the path and monitor him every day. I stop I do not go further.

when booking by telephone, the operator should communicate the time of the branches.
you should put a yellow stripe on the floor for privacy
one should have the foresight not to end the numbers so those who wait can sit in the hall and not stand up like an animal
I do not speak logically of medical and para personnel, all prepared, but of who is in charge of logistics and does not realize the problems of patients
I put a star otherwise the review won't load

He waited endlessly on the phone. From morning to 9:00 am I can finally talk to the operator Paola at 15:00 but halfway through the booking, not because of the kind and cordial operator, the call is probably interrupted due to the expiry of the timetable. I could no longer book because calling the service was now inactive. Disappointed

In the emergency room, I am unable to engrave a bruise spill, the first time they told me that they could not because they could not do the ultrasound, the following day, after I brought him the ultrasound, they did not do it because the doctor was not a surgeon ..

I must say that they are very organized the queue is not excessive the parking is very large.

Because I've been in this center for about 16 years, I've always found myself and my family.

Brutal waiting times of more than 4 hours everything you ask tell you about expensive parking based on how long I wait for the doctors to do what people waiting to do from 7 and at one o'clock have not yet been called

For a fee (250 euros) maybe you can solve something. It is scandalous that a visit cannot be booked. Only if you go to other facilities where the ICOT doctors operate, maybe you get ahead of everyone and get operated on. Nothing works because you don't want to make things work. They are money beasts other than Hippocratic Oath

The second time an experience of emergency room absolutely negative. To enter the emergency room you must take the numeretto and get in line without having any kind of human reception, it is necessary to beg through a bell and explaining to an operator disturbed by the call, what the actual problem is. If it turns up with a child, as I did not get any order of priority because it is treated as an adult. Having already had a previous negative experience where, following a visit to the Child Jesus, a professional incapacity of the staff who had worked on my then smaller child had clearly emerged, my personal experience today leads me to advise against this structure in any way as pediatric first aid.

Total disorganization .... waiting 3 hours for a visit ... not good ...

Highly qualified staff that puts you at ease, pampered served and revered excellent abundant meals and you can choose the menu, 15 days of stay and I was sorry to leave is a hospital of excellence on January 17 last year I put a total hip prosthesis right and now the 26 hospitalization and left hip prosthesis

Bad reception by staff assigned to delivering reports; my mother was treated badly only for not making a photocopy of my father's ID, even though she wanted to pay for it. The operator was a blond woman with glasses, very rude and not inclined to give explanations and to try to clarify the small mistake made in good faith ... In contact with the public one must be kind, patient and reasonable, especially with the patients performing delicate tests.

I performed surgery on the open shoulder on 29/05 followed by the great doctor chillemi .. in the operating room impeccable staff a lot of kindness and professionalism .. but also the department on the 5th floor orthopedics the nurses full of kind and very prepared precautions not to mention then of the constant cleaning ... I recommend to see the real HEALTH all icot ... thanks to all

I want to congratulate all the staff of the operating room for their kindness and competence. Thanks a lot!

If you call the switchboard for hours and nobody answers, is there any underlying problem? Hypothetically it could also be a good structure but difficult to contact .... so 1 Star!

I have been doing MRI ... well that you can do even late at night .... helpful and prepared staff .. ample paid parking ... it is not clear just because medical examinations can be ordered only by telephone. ..that almost impossible .... but book directly to the hospital no ....

The professionalism of the specialized staff is totally eliminated by the incredible rudeness of the receptionist. Staff should be more carefully selected, even those with lower duties.

Every time I call the switchboard after 10 minutes of waiting, they answer, listen to the request x then put me back on hold x then hang up !!!! Unable to book! Maybe they don't know that they are not the only ones working ..!

Unfortunately I have stayed several times. I was always satisfied. Patients come from all over Italy. Everything can be improved, however it is still a free and public service.

... one Sunday of August I went to the ps x a trauma to the knee ... they were very quick and kind in making me the slab!

I thank Dr. Stefano El Boustany and his staff, for the difficult surgery to stabilize the spine my mother underwent, perfectly successful. I also thank the nurse Marie Antoinette, the head nurse Loredana and all their nurse colleagues for their care and attention.

we came from Marche to find a relative who was hospitalized in traumatology and the visiting hours on twenty-four hours are only from 12: 30/13: 30 and from 18: 30/19: 30 without flexibility, with a concierge who is worse than an SS guard, you enter with a number that you can use only when they want and in addition you can not do the night to a minor child because for them the minor is up to twelve years.
there are better hospitals with more humanity.
I would like to give less than one star.

A somewhat dated structure, once in the area it was a reference point for the orthopedic field in my opinion it remains a bit uncomfortable to reach from the Roman province. There are still good doctors and despite the passage of time this hospital still enjoys a good reputation.

After 4 hours of waiting in the emergency room sitting on uncomfortable benches, my son rang to find out why they hadn't called anyone for 1 hour and a half and they heard that they had hospitalizations to do and that we had to wait until we know until, but what I was most sorry about was being told "if someone is really sick ... wait" we left because my son was sick and he no longer knew how to settle down so as not to feel pain. The moral of the story had broken the Achilles tendon .... discovered in another emergency room that made us enter almost immediately after explaining what had happened. What stuff .... comment absolutely out of place to people who suffer veramentre.

Operated by Dr. Palmacci Mauro to a total Clbb injury and two retracted and sclerotic lesions in addition to the supraspinatus of the shoulders, the intervention was very successful, very professional and kind throughout the structure, I recommend it absolutely.

Extremely bad experience. The university wisdom surgery department, and the anesthesiologists do not speak, highlighting very little professionalism

Cleanliness, serious and knowledgeable staff, respect for schedules, everything tested on my skin these days. Thanks to those who worked so well for me

Discreet, a well-structured center also with university rice but really long lines and reservations, however, it is still a good structure where there is also an excellent RSA parking present in abundance and not so expensive but a payment system a little difficult to understand by those who may has never been there

I called to have an appointment, rude and insensitive telephone operator! Shame! (only drawback since the structure is valid).

Arrogant and rude staff few people .. highly recommended

I tried to book an orthopedic visit, I came to be the first one waiting to speak with the operator but I remained forty minutes waiting without an answer, when I telephone the switchboard but here the operator on the first call where I ask the reason I hang up the phone (drop line?) So I answer the second call anyway rudely and "watch the line fall again"?

We were today at 9 and until 10 to try to make a reservation .... Exhausted by the wait we gave up

You suck. I have been in line with the Call for three hours. I learned music by heart. Shame on you.

Hospital of excellence where they have applied a prosthesis to my femur

I was at this facility following a fall, with relative fracture. The waiting times were very short. I found so much courtesy and kindness on the part of nurses and doctors. A special thanks to the radiologist who assisted me. A very kind, polite, serious, precise, scrupulous professional assisted me in order to leave me speechless. A truly thank you with all my heart. And then it is true that he used the mask, but it was evident that he was very young, so with time he will improve more and more, I wish him to become a luminary. Thank you again

I am very sorry: but I had a bad meeting with an orthopedic surgeon who took 200 for a visit that did not make me ... it was offensive and I felt described. He told me about things that are NOT true. This person You should NOT be a doctor!

question: does the switchboard work ??? beginning to hate the song Lennon !!

Too bad you can not give less than a star !!!!
IMPOSSIBLE BOOKINGS.
Personally I have nothing to complain about the professionalism, competence and availability of the staff, from the doctors to the switchboard operators .... Another speech for the organization of the booking service. Last post-operative check-up in July, next visit to be made within 4 months (therefore November). In July it is not possible to book because it is too early. Still too early in September. In October they tell me to call back after November 15th (they are waiting for the opening of the lists !!!!). Today (November 17) I call and a very embarrassed operator (who cannot accept reservations and therefore do her job) tells me that the lists for reservations are not yet available. However, they have no seats until the end of November (who knows how these "very lucky" people have made reservations ???). I can try to call back next week without being sure that it will be possible to book. I am ready to bet that I will not be able to be visited before next year (I hope to be proved wrong) .......... therefore well beyond the four months since the last control visit.

Today 30/11/17 a switchboard operator resigned and in evident difficulty with the user informed me that STILL CANNOT BOOK ..... and invites me to try again in the next weeks (without being able to guarantee if and when you can book) . Obviously it is not the fault of those who answer the phone but obviously the organization is watering all sides and that the situation is out of control!
Since July (the date of the last visit) I have not yet been able to book the follow-up visit that they had prescribed me to do within four months (therefore by November) and it is not even known when the situation will unlock. We left with a little optimistic: "Retry, you'll be luckier!" ..... not even a lottery.
If it were not dramatic, this situation would seem almost comic.

SCANDALOUS!!!

I underwent an operation on the foot ward and doctors all good, I left the hospital made an appointment for the first check (nightmare to wait for them to answer the phone) now I have to make the second access and they don't give me the appointment they always say they have no places , or to call back three months have passed and still nothing my foot is starting to bother me, the representatives on the phone clearly told me to go elsewhere, (I did the X-ray in a private center and showed my doctor) they only give appointments first accesses. If I get worse I will go to their PS on my own initiative, I have done everything in this structure and I would like to be followed only by them.

Is it correct to pay tickets for biopsy even before doing gastroscopy ??? !!!!!!!!!!!!!!

Orthopedic outpatient visit booked for 9.00, but at 11.45 only four numbers went on while for my visit it still takes ten numbers of this step it still takes five hours.
I wonder why they made me come at 09.00?
I ask for explanations at the entrance of the surgeries and like me many other patients waiting, but we are answered in a very arrogant and grumpy way that is normal so ...... very bad VERY BAD

Rude emergency room staff. Arrived with my wife pregnant at the 6th month and they practically sent to the central hospital of Latina. There was talk of an ugly ankle sprain. The doctors of paid clinics are good, prepared and professional.

Because everything works perfectly and the staff is competent and kind

Operated a week ago for a hip prosthesis by Dott.Frainetti and hospitalized on the fifth floor ... I spend two words to thank doctors and nurses who have always been kind and very professional but above all find time to listen to patients even if time does not they have .... thank you to all tutti

I was operated on nine years ago hip replacement both the operation and the hospital stay medical care nurses all very satisfactory

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Nine hours for a plate, even in Uganda, the health works like this

We live in Tor San lorenzo, Ardea (Rm)
My mother breaks her femur
first aid at the S. Anna Clinic in Pomezia and transferred to the Icot in Latina for operation and rehabilitation
After 2 days from the operation she goes to the first floor ... There a nurse suggests that I have her transferred to Villa dei Pini (Lido dei Pini) for rehabilitation, being closer to me. The Nurse tells me that I.C.O.T. is part of a group of structures, a S.p.A headed by a medic ... I don't remember who, which also includes Villa dei Pini ..
So I ask the ward .. they tell me "NO; IT IS NOT POSSIBLE.! His mother is here now, she will move to the second floor and do her rehabilitation here .."
"But look, I was told that Villa dei Pini is part of the same Group .." .. "No, that's not true .." .. "Yes that's true!" .. ok .. give up ..
My mother begins rehabilitation .. 15..20 days ..then they want to send her home .. she can't stand up .. and she is still there .. More than a few days the region does not pay .. so .. hello Hello..
And the doctor tells me "Madam, your mother is fine .. and then there are the others .. we can't hold her back more .. and then WHY DID YOU NOT SAY IT BEFORE THAT HE WANTED TO SEND YOU TO VILLA DEI PINI? ..." I point out that I said .. he tells me that there is a state law .. bla bla .. and ch if you do rehabilitation in a place you can not do it further ... at Villa dei Pini ...
In the meantime, these days my mother accuses pain in the lower abdomen .. I ask for a CT scan .. a colonoscopy .. they say it is a Trauma hospital ... dealing with bones
I point out that those bones belong to a person, who took the Hypocratic Oath and that if, God forbid, my mother goes out and dies it's 5 years in prison ...
Yesterday my mother did the CT scan .. on Tuesday the colonoscopy .. makes a drip of vitamins .. (she had lost a lot of weight ..) etc etc ...
Ok. now it is a question of continuing the fight to have it transferred to Villa dei Pini ..
with the help of my lawyer ...

Ps .: as for the education of those who work in the ward .. it depends on the people .. many are ignorant and rude .. Dear, however, the rehabilitation staff on the ground floor ..
And again .. the food sucks .. cemented soups .. slimy meat .. fish that stinks ..
These people ... these S.p.A. they take away taxpayers' money and give a super poor service .. we know why .. right?

Unfortunately, the Cashier has an external speaker at the counter where the internal staff makes all the data, diagnosis, etc. of the patient who has to pay / book be heard at a high volume. In the face of privacy! ...

A hospital worthy of the name, good staff, polite, helpful, nice. A special thanks to Dr. RYLKO and first aid nurses