Greggs Reviews

Good choice as always but prices seemed higher than other greggs

Not accepting card in the drive through bit pointless having a drive through only accepting cash tbh

Happy boyfriend got his tuna stottie which they dont do apparently at the store near his work !! The world is right again !!

It's ok if you want a quick bite but check your orders as sometimes they miss it of your orders ie you order food 2 or more items when you get to where you want you find one item is missing but you pay for it

Ridiculously slow service for a drive thru... tasty bait tho obviously.

This place is quite new,it is clean and comfortable with a drive through and sit in coffee shop adjoining the petrol station with ample parking lovely friendly staff open till 9pm mon to sat

Was told to go to bay 3 for 5 minutes for 2 sausage rolls, over 30 mins later and still nothing but loads of cars have passed through the drive through.

Clean, new, convenient. Good service and your usual selection of Greggs goodies.

Overpriced for what you get but fills a hole like most fast food outlets. And despite the high markup on simple items they seem to have plenty of customers so they must be making a fortune. Please bring back the Greg's whopper, it was brilliant, half a stottie with filling for a quid. Now it's 4 times the cost for a tiny sandwich.

Cheese & onion was not thoroughly cooked & I had to return it to be swapped for another one that was cooked correctly.

We love coming here because its convenient when you have a little one asleep in the car. It always seems busy which is great because your food is always straight out of the oven.

Cant get used to out getting out the car for.my sausage roll!!

Good but they had ran out of a lot things at lunchtime when we got there

Nice new shop but no staff on floor clearing tables so a bit of a mess

Painfully slow drive thru, what's supposed to be a quick service took nearly 15mins from entering the queue to actually getting the goods. Why after giving the order are goods not just ready to pay for & collect at the last window? Staff double wrapping goods in takeaway bags when already wrapped in bags, lady taking too long to take money & deliver goods, leaving a huge queue (10am sun morning), she seemed to like to engage with the customer at the actual window, to the detriment of the drive thru queue. Greggs a lot to learn from McDonald's. I went into the shop after that. Only two on the counter & baking too. Seems odd that they only bake 4 items at a time so I failed to get the original items I went for both in the drive thru (breakfast goods) & (sausage & bean melt) at the counter. Come on greggs your breakfast service is usually much better than this. This is supposed to be the flagship, right on your doorstep, please iron out the issues.

Everything was HOT! Wait wasn't too long. Staff always happy and polite.

Friendly fast and loads of car parking to enjoy your food

Such a good idea I've used this a number of times already

Come here all the time now their pasties are always fresher and hotter than the others in the area

Wow greggs with a drive thru! Who would have thought, perfect for cheap breakfast sandwich on the go

Brilliant service, we had a huge order and they didn't miss a thing. Food was fresh and hot. Thanks for the breakfast!

Today I went to Gregg's drive through to collect my free breakfast as I complained a few weeks back as the breakfast was awful.i sat and waited in the que for 25 mind went to order what I wanted at 11am and was told ther was only bacon bagetts left so I took them and still had to pay for 2.got them home and they were stone cold and very chewy.its fair to say I won't be returning

I gave 2 stars for the drive thru but I'd give 5 stars for the cleanliness of the place, as it should be for being brand new.
I used the drive thru once and it took absolutely ages to get through. Next 3 visits I have just gone in to the shop, noting the last vehicle in the drive thru queue. Each time I have been in, served and left before the noted car has even reached the order window.
You need to speed this process up Greggs.

Seems a struggle to find consistent available food. E.g. ordered 4 sandwiches before one was available.

Love the drive thru, but food and drinks more expensive than going in to the shop

Greggs pure and simple but franchised so costs a little more.

Met friend for coffee, nice clean, friendly helpful staff

It's Gregg's. Same old. Only thing that I would say is the staff at this location are perfection in customer service. Always friendly always smiling and very courteous. The team here should be sent to all Gregg's stores so that they can train others in perfection.

It's drive through only so I had no where to go while my car had its MOT.

Well good service but alot more expensive then going to a normal Gregg's shop

Because it costs more then any other Gregg's shop. Why? Because it's a drive thru? Who knows but it's no better than any outlet.?????

Excellent service. Polite staff. And food spot on .

Fantastic place great value, and a good place to take a break

Little bit more costly than others but so are the motorway ones

If I could give 0 stars I would!
Take absolutely ages to give you the food. When it s given to you it s freezing cold and inedible. Total wrong order today and rotten!!!! The egg was a burned bit of rubber

It's a Gregg's, but with a drive through. I found they have more hot snack options here than other Gregg's. But they don't seem to sell bread/stotties like the others do. Got a motorway services feel about it.

ALWAYS lovely staff. ALWAYS tasty. ALWAYS great value. Way to keep customers Greggs!

Its Gregg's and you drive through not much more too say really

A convenient stop for a snack & coffee if you're driving by or filling up with fuel

Great facility with social distancing, queues can be present at peak times but they move quickly.

Its a great facility to have when you're driving past. The breakfast sandwiches are usually sold out by 10 am. The staff are friendly and helpful.

Friendly helpful staff. Food was piping hot and cooked well.

I like the drive through as you don't have to wait long normaly. The main reason though is the hot food eg pastys (bakes), sausage rolls etc come to you hot. Not cold, tepid or warm like you risk in a normal walkin store.
They are always friendly too.

Just called in after taking my daughter to the Freeman hospital, absolute fantastic service, very efficient drive thru, collection & lovely cheerful customer service, veggie role, chicken bake yummy as well as the coffee. Great place to call in plenty of car parking, will be back. Well done Gregg's.

Que was long but well worth the wait for decent coffee

Very efficient, friendly staff and good quality food

Always a good visit there. A few of us on our trikes meet there for coffee and bacon sandwich every Saturday morning before we decide where to ride out to.

Don't sell mince pies , the place was cold, not very impressed.

5 star s all round for Greggs at the Benton Road shop.