Greene & Cooper Reviews

this law firm is dispicable. They kept hounding me, wouldn't accept the 50$ a month I could pay, sent court papers with no real information on it, I'm sure they are responsible for the twenty or so scammer calls I received a day, every day, for months, cut communication with me and then got a judgement against me while ignoring my requests to know the court date so I could at least show up and defend myself. Seriously? I tried to pay these people, they wouldn't accept what I could afford to pay! They didn't notify me of a court date so I couldn't defend myself, whenever I could get someone on the line, I was told I owed a different amount nearly every time, what a bunch of legal crooks.

Let me preface this by saying I am sure most people give debt collectors bad reviews. However, I had a small credit card debt from my younger, wilder days, which I am fully aware is my problem. I set up monthly payments with these people, and I have had to HOUND them for any information. You are lucky if they pick up the phone at all, so forget about them calling you back. Asked them to run my card to close my account, found out 5 days later they had set it up to run 5 DAYS LATER. Their inadequacy and poor communication has caused me to have to extend the closing date on my house over $180. They also sent a judgment to the local court days AFTER we had set up an agreement, which then negatively impacted my credit score, so now I have to do the legwork to fix their mistake. It is a shame when someone has to hunt down a creditor to pay them.

Never had to chase someone down to pay them!
I have had the most stressful,unprofessional , and time consuming experience ever in trying to pay off a collector. I have been getting the run around from this firm for over 2 weeks. I am on a very limited budget with a family to take care of and the firm continuously gives me trouble trying to pay. They keep telling me that funds will be removed from my account but it has been a week and nothing has been done. I call in and I get attitude from the collector . I am normally a peaceful person but when I call them it brings out a frustration that I hate to endure. I wish that they develop a better collection process because this process makes it difficult to work with. At this point I would rather just hire a lawyer and go to court, at least I would be able to make a payment to the courts.

Kyle is the most knowledgeable lawyer I know. He is super professional and carries himself well. His employees are clearly very happy. Highly recommended.

Horrible, horrible people. They will take money out of your account without authorization to do so. They took two payments out within 3 days and when I called to acknowledge that, they called me crazy and said that I did it.. took screenshots on everything and caught them in multiple lies. Still haven't got my money back. They do not work well with people. Then they changed there payment method. I can't pay with a card any more. They want my bank info or to get a money order. You would think they wouldn't make it difficult to take people's money but they do.

The people at this firm are very friendly and they helped me with my case. They quickly returned my telephone calls and were very professional.

I just came in contact with this Law Firm or so-called Law Firm and Gary Crenshaw was very irritated acting and confrontational on the phone all I was doing is asking questions and they made it seem as though I was getting upset.

I'm trying to come to a settlement they were supposed to send me the papers for the agreed-upon amount now the guys telling me that the person who was supposed to send me out the letter was sick he was supposed to send out Monday November 6th here it is November 10th I haven't received anything before I start paying anything I want agreed-upon amount in writing so I can sign it.

I didn't want to hire an attorney however it looks as though I'm going to have to.

Terrible firm to deal with. We were made aware of a judgment against my husband from over 5 years ago. We never received any kind of paperwork or phone call about it so we were pretty surprised. Mona Watkins was in charge of our file and was horrible to work with. She never answered her phone, never called us back and seemed to be "out of the office" quite a bit. It took almost a month just to pay a debt. Never thought we would have to harass a debt collector to pay a debt. The clients who contract them should reconsider working with them and find a professional firm who has their employees actually work. I went to their office to deliver a check and demanded the paperwork before giving them their payment-which seemed to be the only way to get anything done with this firm. The attorney was nice to speak with and seemed professional-that is the only nice thing I can say about this place. If you have to deal with this firm, I wish you luck because you will need it.

You can't make visa payments anymore. And They didn't think it was important to inform the customers.

I set up a monthly 50 pymt for the 7th of the month, I've been calling since the 5th! They better not try to garnish wages. Horrible.

They're motto is.."answer the phone or we'll sue. " taylor swift is their role model.

Calls generated from this company-when called and asked who they were and what was the reason for call, told to "calm down." Insisted on who and what this was about, no information forth coming, only repeated to "calm down, then I could call them back." Excuse me!

This law firm placed a civil suite against me about a month and a half ago. Rather than missing time from work and having nothing to pay anything, I made the arrangement to pay monthly on the 12th. Their form only gives two days as a choice, the 15th or 30th I think. But I agreed by phone call for the 12th and their letter stated for the 12th. It is now the 22nd and they have yet to withdraw anything. Either they don't want to be paid or their people can not perform the simpilest of responsibilities. Portfolio Recovery is 10x better than this. If you get sued by them and decide to make an arrangement, do yourself a favor and do MONEY ORDERS. That way you also have proof of your payments with the stubs that come with them and you can pay on time like you agreed too. My guess is they dont want to be paid except by garnishing your wages.

BEWARE OF THIS FIRM.......I set up payment arrangements with this office to have $200.00 deducted from my paycheck each month. I was told that paperwork would be sent out to me to sign. After 3 payments already made & 2 phone calls later I have yet to receive anything to sign. I shouldn't have to call the debt collector to send me paperwork to sign. This is their responsibility. I owned up to my part & I am repaying my obligation, shouldn't they hold up their end of the agreement? Absolutely horrible customer service. Next step I will take is with the BBB!!!!!!!!!

Talked to a lawyer, gave my banking info, and agreed to allow them to take a certain amount per month. They sent paperwork and I also filled it out, again giving my banking info. They never did take anything out. Got something from court in mail. So I typed a letter telling them I'd agreed to allow them to take it out of my account monthly and since they were not, now I'd be sending them a 10$ check each month. Sent 3 checks and this past month they garnished my wages. I called the lawyers after finding out from my payroll. I was told that one number was off on the checking account I gave them (I verbally told them & filled out a paper with it on there). I was told the garnishment could not be reversed. These people do NOT want to work with people. They lie and then just garnish your wages.