Grand Hyatt Istanbul

Grand Hyatt Istanbul Review

Reviews 1038
4.6
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V
4 years ago

Poor guest relations, the overall experience not a...

Poor guest relations, the overall experience not as expected from the so called Hyatt brand . Plenty of better options available.
The breakfast spread is not upto the mark of a 5 star rating. Some of the front desk staff had bad attitudes.
Definitely never recommend in Istanbul.

C
4 years ago

Great place and great breakfast

Great place and great breakfast
Amazing service
The beds have no stunning words in a stunning way
Great location really close to everything

S
4 years ago

Had a wonderful stay here. The room was well maint...

Had a wonderful stay here. The room was well maintained , slightly more of a old school feel but overall very comfortable stay and the hotel is located very well (considering airport havaist bus routes)

A
4 years ago

Excellent location near Taksim square, confortable...

Excellent location near Taksim square, confortable rooms with all amenities. We came on business and had booked a meeting room. It all went very smoothly thanks to the nice venue and the efficiency of the staff who attended to all our needs. Equally positive impressions from the restaurant, fantastic food and very courteous and friendly staff.

M
4 years ago

We've stayed several times in the hotel unfourtuna...

We've stayed several times in the hotel unfourtunatley this time the staff went through our bags and stole money, when we reported the inncedint to the front desk they were careless and unattending they even accused me of lying!! When we spoke to head of security and he told us he will check the doors for the card used. He was late and when i fell asleep waiting i woke up to fins two staff memmbers hacking at the doors once i inquired about it they brushes it off as trying to fix a technical problem at the door.

And although i love istanbul to the point where ive visited 4 times a year for almost 5 years it will be my last time due to the decline of hotel services in here.

M
4 years ago

Wonderful Property, this was my 2nd stay here and ...

Wonderful Property, this was my 2nd stay here and being a Hyatt Explorist i tend to get a free yearly night after staying 30 nights in Hyatt and being that, i used it twice in 2 years at this Hyatt speaks Volumes-

Mehmet at front desk is phenomenal at customer service along with Muharam in ensuring guest comfort before arrival-

Ideally located at taksim square, amazing breakfast and staff-

Will stay again next year with my wife and baby-

M
4 years ago

It is a very nice hotel and close to the shopping ...

It is a very nice hotel and close to the shopping areas

Five-star service and its laboratories above the picture and breakfast is wonderful and for his good smile and sophisticated handling thank him

p
4 years ago

Location The sanitary conditions are good. Just ar...

Location The sanitary conditions are good. Just around the Hilton. Ritz Carlton. Intercontinental hotel is much better. I do not see the Bosphorus view among the surrounding hotels. Most importantly, the name Hyatt is an unqualified service. From check-out point, it is very unfriendly, but crazy people do not issue a receipt too. . The Turkish people generally do not speak English well and wanted to bang the real thing, but I was angry with the Korean language. Oh, I got a deposit of 600 lira and I refund it. I came back from Korea and did not do it. Breakfast is also scrambled with eggs and sausages. I regret to go. I recommend you to go to the Ritz Carlton for more money. It's the first time I've used a five-star and I feel so dirty.

G
4 years ago

Good

R
4 years ago

Staff are friendly. Club room was spacious and com...

Staff are friendly. Club room was spacious and comfortable. Club lounge equally good. Well equipped Gym though TV connection was not working in some equipment. Vegetarian food was a challenge. Concierge Mehmet was outstanding and very helpful.

H
4 years ago

Nice

H
4 years ago

Although not staying at his hotel;

Although not staying at his hotel;
transportation to the hotel,
Simplicity and cheapness of parking (no valet disgrace)
kindness of staff,
lobby, reception services,
The services in the cocktail and ballrooms we used were extremely modest but fast.

I just found the place a bit old and neglected.

E
4 years ago

My nurse, I stayed for 3 months when they served i...

My nurse, I stayed for 3 months when they served in the pandemic process. Although I only used the car park because of my pandemic, I am sure that other services are also excellent. My room was enormous. I got used to it, it was like my home. I wish I could continue to stay :)

Z
4 years ago

Good

Grand Hyatt Istanbul

Grand Hyatt Istanbul

4.6