Nice place, rooms, pools, restaurants and beach, o...
Nice place, rooms, pools, restaurants and beach, only the restaurant La palapa (Buffet) lacks more variety in meals, every day is the same, it also lacks a remodel.
The staff is wonderful, the food is great! Unlimit...
The staff is wonderful, the food is great! Unlimited a la carte restaurants. Rooms are very clean. Thoroughly enjoyed our stay.
Leave much to be desired service. Not very good fo...
Leave much to be desired service. Not very good food
Definitely a 5 star hotel, all inclusive, what a w...
Definitely a 5 star hotel, all inclusive, what a wonderful experience
Excellent service, very high quality meals. Attent...
Excellent service, very high quality meals. Attentive staff available at any time.
Terrible service, dirty rooms, facilities do not w...
Terrible service, dirty rooms, facilities do not work, food is bad. Bad experience
Terrible service never cleaned our room, there is ...
Terrible service never cleaned our room, there is no control in the pool area people eating inside the pools,
Rooms with ocean view are missing, because the lou...
Rooms with ocean view are missing, because the lousy parking lot
Good Hotel with services at affordable prices near...
Good Hotel with services at affordable prices near the sea
The stay, the food, the pools are excellent, areas...
The stay, the food, the pools are excellent, areas completely for children
Everything very clean your staff friendly good foo...
Everything very clean your staff friendly good food
Attention very well cleaning something expensive f...
Attention very well cleaning something expensive for bad food and bad drinks did not give one of there is more comfortable rooms and excellent staff but it is already the third time I come and as I tell you the food without seasoning your drinks are not they are original pure flavorings and ice with little alcohol maybe it is my last time I visit it I know others in guayabitos with better buffet and open bar with much less price!
It is great to go with children all the staff are ...
It is great to go with children all the staff are very friendly and it is great that they have a nursery!
Good service excellent facilities the restaurants ...
Good service excellent facilities the restaurants very good but the specialties I love !!
We stayed Feb 18-25-18 this year. We've stayed her...
We stayed Feb 18-25-18 this year. We've stayed here before, feel safe & comfortable. The rooms a clean, beds are comfortable, staff is friendly & speak English! Will be going back in the future. The only thing bad to say is, the "smoking area" near the beach & Tiki Bar, should have the huge umbrella secured better, when the wind picked up the umbrella blew off hitting me on the back of the head! I did report the incidence to the Concierge & he had the lifequard check me over. After the flight home, and sleeping for 48 hours, I went to the Dr to find I had a concussion & a hairline fracture in my clavicle!
I am just staying here, and I can say that on my s...
I am just staying here, and I can say that on my second day of stay we have a very bad concept of the hotel that is 5 stars! Starting with the bad attitude of some hotel employees, it seems that one is going to ask them for a gift .. Then for the food so bad and without any quality they offer us, to finish the air conditioning does not work in our room, we were left send a technician and so far nothing! I had a lot of time wanting to come to this hotel because in photos and videos everything shows luxury., When in fact it is the opposite ... Their prices are not low, as for this result that we take! I honestly would not return! There are 4 star hotels better than this one, in food, attention and quality. For example Royal Decameron! Our experience was. Very nice in that hotel!
They were very friendly all the staff since we arr...
They were very friendly all the staff since we arrived, the beach is very beautiful and the aterdecer simply beautiful
Good all expenses paid resort for family vacation....
Good all expenses paid resort for family vacation. Need to improve water drainage system when it rains it is terrible.
Nice rooms, good location, service not bad but reg...
Nice rooms, good location, service not bad but regular, my rate is 7.5 from 10
It is a pleasure for us to share the experience of...
It is a pleasure for us to share the experience of this beautiful and beautiful place we hope that we will return next year to visit it
Good facilities and food and beverage service ... ...
Good facilities and food and beverage service ... recommended
Super recommendable, the attention, the food, the ...
Super recommendable, the attention, the food, the facilities, in short everything.
Great for kids, decent food and friendly staff. M...
Great for kids, decent food and friendly staff. Most of the rooms have been updated but not top class. Great beach and pools are ton of fun for the whole family. Location is very convinient for taking side trips as its next door to the marina.
Undoubtedly a very good hotel, to go on vacation w...
Undoubtedly a very good hotel, to go on vacation with friends, family, boyfriend girlfriend, husband wife. Or if you simply want to lose your stress, this is a good place.
The food very rich, the staff always super friendly, the rooms very comfortable, clean.
(The only thing as if it would be nice if there was more variety in more food in the buffet restaurant) but from there on, the really super excellent place.
Very good place to vacation drinks from the bar ar...
Very good place to vacation drinks from the bar are delicious as well as the buffet
It is a good place to go with children and spend t...
It is a good place to go with children and spend time with the family, however the service is not at all excellent.
Very good hotel excellent service, very friendly s...
Very good hotel excellent service, very friendly staff, food with a lot of variety and tasty. If I would return here again. I'm still here and my estancis is being very pleasant
Very good hotel to vacation and have fun, Very goo...
Very good hotel to vacation and have fun, Very good attention in terms of service and good food
It has a spectacular view in the same way its cuis...
It has a spectacular view in the same way its cuisine is delicious
The service is not what I expected.There are no ba...
The service is not what I expected.There are no bar employees offering you drinks or sanack food, the taste of the food leaves a lot to be desired, the only person who saves the business in the lady who is in the SPORT bar
Very good except for the quesadilla cook to some p...
Very good except for the quesadilla cook to some people if she gives them 4 or 5 quesadillas and she only gave me 2 with the excuse that there are only 2 per person
And lousy attitude
Excellent place there is no complaint delicious bu...
Excellent place there is no complaint delicious buffet and snaks ... Incredible attention ... Except for the maid assigned to my room was annoyed by my question of the schedule of the person who returned to stock my servibar because I had not passed my room in a very bad way he answered me ... Not the report because I really did not want to waste time in my stay that until that moment had been excellent and that I am a partner and had that deal with me ... Please let's rest not to battle with the people who are supposed to be treating us for luxury, because Mrs. was not attacked in any way
Highly recommended. Two visits in 6 months says it...
Highly recommended. Two visits in 6 months says it all. Congratulations
The hotel is in good condition, good rooms, the st...
The hotel is in good condition, good rooms, the staff is attentive with the customers in the restaurant, they taste good the food they prepare, although it would be nice that the menus will vary a little more, but in general, people who want to have a good holiday and that are not a price as high as in other hotels that are of a higher cost can spend them here and enjoy them
Very old and neglect that yes people very warm and...
Very old and neglect that yes people very warm and helpful, regular food.
This very nice the rooms the beach its staff the f...
This very nice the rooms the beach its staff the food very good
The place is good, only that they lack things to i...
The place is good, only that they lack things to improve as the breakfasts are very insipid. (Only breakfasts) apart from missing more night show for the Golden bracelet and that the drinks are always available why not always had in essence .
APPALLING!!! NEAR THE BEACH OF THE HOTEL drainage ...
APPALLING!!! NEAR THE BEACH OF THE HOTEL drainage discharge very popular food .. insufficient quantity for a lot of tourist ..
It's older resort, but for price not bad. Only the...
It's older resort, but for price not bad. Only they don't have nightly entertainment.
Food and service well, very old rooms, terrible el...
Food and service well, very old rooms, terrible elevator, no club members, very regular drinks with medium quality alcohol. Reservations for restaurants are very cumbersome
Good attention from the staff. Clean facilities Co...
Good attention from the staff. Clean facilities Coarse food and good taste in general. Yes, I'm back.
The buffet fuel of the best ......... Assorted, va...
The buffet fuel of the best ......... Assorted, varied and in quantity, I go back to the family without any doubt! ...... Comfortable neat rooms, I liked very much the section that family rooms bring, what I did not like the noise of the buildings near there ..... excellent ....
Excellent service and installation, good family at...
Excellent service and installation, good family atmosphere!
Beautiful every time they have more beautiful thin...
Beautiful every time they have more beautiful things like the tower I loved
Very bad the truth do not stop 5 star hotel to
Very bad the truth do not stop 5 star hotel to
There is 4 much better than that very dirty and deteriorated a great disappointment
Very expensive for the service and attention they ...
Very expensive for the service and attention they give
I met the most amazing woman I've ever met, I was ...
I met the most amazing woman I've ever met, I was captivated
Very personable. When I arrived I was deathly ill...
Very personable. When I arrived I was deathly ill. One of the staff members (Aidan) came to my rescue, took my bags, sat me down and then checked me in while I was waiting. He was my knight in shining armour. He later followed up with me to make sure I was alright. I spent the next two weeks enjoying an amazingly friendly resort and got to know everyone on a first name basis. The maid (Rosa) was a sweetheart and kept my home away from home spotless. On occasion I needed assistance and the conscierge always got things sorted out. I met with the general manager as well, who was very helpful and was the definition of service with a smile . I will definitely go back and wouldn t hesitate to recommend this resort highly.
The rooms are very good, the children's area is ex...
The rooms are very good, the children's area is excellent, what I did not like much was the food, it did not taste good. But in general it is a good option to go on vacation.
Excellent hotel for families with children, but so...
Excellent hotel for families with children, but some pools are somewhat cold
Fabulous attention, excellent a la carte food, lac...
Fabulous attention, excellent a la carte food, lack of variety in buffet restaurant and mtto to the facilities
Business transparency
- Did not verified company info
- Ask their customers for reviews
- Did not replied to negative reviews