J

Jennifer sphania Martinez flores 1-C

3 years ago

I am just staying here, and I can say that on my s...

I am just staying here, and I can say that on my second day of stay we have a very bad concept of the hotel that is 5 stars! Starting with the bad attitude of some hotel employees, it seems that one is going to ask them for a gift .. Then for the food so bad and without any quality they offer us, to finish the air conditioning does not work in our room, we were left send a technician and so far nothing! I had a lot of time wanting to come to this hotel because in photos and videos everything shows luxury., When in fact it is the opposite ... Their prices are not low, as for this result that we take! I honestly would not return! There are 4 star hotels better than this one, in food, attention and quality. For example Royal Decameron! Our experience was. Very nice in that hotel!

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