Procedure for purchasing the slow, complex policy....

Procedure for purchasing the slow, complex policy.
Once the estimate phase has been completed, the user should be able to CONCLUDE THE OPERATION contextually and not wait for the OK to be sent.
I received the confirmation without the request for any additional document and yet the site did not allow me to pay.
I had to wait 48 to be able to proceed with the payment.
If I had "urgency" to be able to use my means of transport I would certainly have opted for another insurance company.
People buy what they "understand" or all that is accompanied by a "simple" "intuitive" service.