Very happy to have insured cars with Genialloyd, especially since I later also insured my wife's. Ease of reporting claims and maximum speed in recovering money due to glass breakage. Really very happy.
I have been assuring my vehicles here for years, by telematics, everything is perfect, some small direct telephone needs have a little long waiting times, sometimes more than half an hour, but they are rare needs, so everything is ok
Excellent prices and coverages. Impeccable customer service
for this year I renewed despite the slight increase.
Speed in renewing the policy and very good roadside assistance
The payment of a renewal with PayPal twice did not work, even if the message "Congratulations the operation was successful" appeared, the payment details did not appear. To complete the operation I had to call the call-center (waiting and wasting time) and after magically the payment appeared.
Very disappointed ... I asked to be contacted because I have two policies with them and I have been waiting for three weeks ... I made the collection of emails and contact id numbers but nothing ... just qndo you have to pay call you right away. ..
Great price. pity for the crystals warranty that has the deductible
in my opinion too high.
Paying with Genialloyd is really a matter of minutes. Always efficient !!!
The lowest in the market, intuitive and fluid site.
do the renovation is very easy and fast, I hope that you will be equally swift to intervene when I need .... thanks in advance.
GIUSEPPE M3174 OPERATOR is to be awarded !!! Excellent assistance followed me step by step for errors made during the purchase phase, everything updated by him while I was on the phone, TO BE REWARDED compared to the other operators is GOLD and tolla.
Excellent quote, I bought the policy quickly, thanks to the clear information that I was able to learn from the site. I like it because it lets you buy what you need, with no additional guarantees that you don't want. Immediate response and related documentation. Thank you.
Efficient, clear, convenient. and above all without surprises afterwards.
even if waiting on the phone ...> 10min. solved the problem and saved
Clear and rapid. I haven't found anything better in 12 years!
Excellent online insurance; simple to build the policy you want and simple the payment process.
Really fast and very professional. The operator on the phone very good
Very affordable rates, web experience absolutely to forget. Quotes that magically change, pages that crash, fields that are required but cannot be filled in. 2 hours for an online policy seems like madness to me
Often slow digital system which forces repeating operations.
As a very good RC price, the rest is the first time I sign. We hope well.
Operations managed quickly, in a few minutes the policy is renewed.
Perfect!
very poor service: endless waiting in the hotline qeue with annoying ads, friendly but helpless operators
For years, Genialloyd customer, always fast and efficient.
excellent procedure for completing and obtaining the estimate
really disappointed by the unpreparedness of a company that claims to be the best in the sector
On the occasion of a small "problem" at the time of the renewal I had a kind and professional assistance from the operator M7142 (Signora Francesca), to whom I offer the best compliments.
Easy, fast and always available by phone! Excellent service.
Excellent insurance .. never happened that for one year the policy was less expensive than 80 euros c.ca..consigliata
Online payment, however, I could not add a new guarantee that integrates victims of the road gave me an error so I confirmed the initial policy that proposed the same guarantees as the expiring one
Compliments. The insurance practice was dealt with in a few simple steps. Professionalism and efficiency.
A nightmare I had to apply the Bersani law through spouse because with mine it was not possible because the insured vehicle was newly registered and I still do not have the vehicle registration. you made me run empty for two days and even the store easy.it of Milan managed to unravel the skein
Prickly about the value of the scooter. But the price is competitive and the suspension of the policy is an added value.
REALLY STELL THE SERVICE PROVIDED. PROFESSIONALISM ATTENTION AND COMPETENCE. ALL RIGHT.
This month I paid you 3 insurances, you are very quick to send expiry warning mails but very slow to provide information and telephone assistance, average time to speak with an operator 30 '... I know that I will come back to the agencies next year.
I had requested the possibility of reviewing the insured value of the fire theft of my car, after 2 weeks, in the middle I had also made a reminder, the practice was still pending pending response from the management and also, by now resigned, I could not even renew the policy, now expiring, because I had the estimate blocked. I had to call for assistance to unblock it and they didn't know how to explain why my request was still pending for 2 weeks. I was disappointed by the incident and for next year I will evaluate other assurances.
Simple, clear website and email correspondence, extremely easy to use.
Professional, efficient, available.
Simply the best!
Prices for drivers in class 1 or 2 are the best, in other cases I do not know. The guarantees are the best. Prices as a driver in class 1 for years, expects, but almost never finds. The ease of shipping documents and the subsequent issue of the policy, take place at most in a couple of hours. I have 4 cars, a motorbike and two houses insured with Genialloyd. 5 stars!!
I have been insured with Genialloyd for years. I have always felt very comfortable. Simple, fast, safe to manage. I do all the quotes I want, and then I choose the one that suits me best. I believe that in addition to car insurance (where they are the leaders online) I will also do home insurance ... if it gives me so much, they won't disappoint me.
The amount of 14 is not optional, I have said no a few times, but I have always repeated it. You say it is mandatory
Very bad experience. Sent documents that were taken into account more than 24 hours after being sent. Result: I had to postpone the car collection. When the policy expires, I will certainly change company.
I find myself well insured with motorcycles and campers and the car will ensure as soon as possible
Bad site, cumbersome, it didn't allow me to insert a family option even though my wife has a policy of the same group and despite having another policy for the protection of the dog. For the next renewals I will look around in advance.
Quick and efficient if understood with the right operator.
I was not able to select the payment with paypal even though there is a dedicated key together with those dedicated to credit cards. Overall, however, it is very simple and intuitive.
genialloyd's proposal was indeed the most cost-effective on the market under better conditions than competitors.
I thank the M240 operator Ivan who solved a big problem with a lot of kindness and professionalism, going even beyond normal.
Thanks again.
I have a stopped car because they don't make me pay for the previously agreed estimate, I called 8 times several emails and you can't unlock. I don't know what to do anymore, once it was an efficient fast and fast company, I don't understand what happened to this decay
customer for 2 years, in case of accident impeccable service, fast with transparency and professionals.
Shameful assistance. Hours and hours to wait on the phone and no one answers, just music.
I have been a client for about 4/5 years, never had any problems, last week, I reported a small collision, they tell me that I do not have insurance coverage, I call for clarification, they tell me that it is indeed a mistake, they assured me that within 48 hours I would be contacted to clarify everything. After a week of waiting, I haven't heard anything yet! In May I will certainly find another insurance!
Bad phone service. Long waiting times, they put me on hold three times after which the phone call fell. Proceed on line complicated and you can't go on. Half a day lost. For 20 euros difference I don't know if it's worth changing. All these hassles to buy, let alone if you have any problems tomorrow.
easy procedures, excellent quote, fast payment after working hours, perfect.
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