Genialloyd Reviews

Call center response times are unacceptable, it took two days for me to validate the documents .... inconceivable.

always precise and fast. both from the site and over the phone

for about 18 years I have happily been a Genialloyd customer for the cars I had; online I think it's always the best, the only problem is that even without claims the premium tends to increase every year despite the loyalty to the Company ... we must insist with the estimates x have the best, it is only this that I put the 4 stars, I don't understand their policy with loyal customers ...

Before being able to make the payment I will have called 15 times to be able to make and sign the policy and be able to pay it. It is hallucinating how people in Smart working do not do their duty in the least. Putting on hold for more than a quarter of an hour, throwing down phone calls several times and also being angry. The service you have served is embarrassing ...
I will probably cancel both insurances at the next renewal

Excellent company, competitive prices and very kind and professional operators.

Always very simple and fast to carry out operations
in the site.

Perfect and simple experience. From the choice / explanation of the composition of the policy, to the competitive price, to the management of the claim. Great!

Punctual and precise even in telephone support. Always very helpful and prepared

Bad site because it was impossible for me to modify my data and when I tried to log in with new credentials, I could not access the following pages. Not very flexible.

I have been using Genialloyd for years and I am not well ... very well, always professional, serious and efficient, including the Help Desk service.

easy to quote and 3 clicks to pay without wasting time

Problems with the modification of the policy data. I had to start over three times because at compile time everything was frozen.

The policy was neither quick nor simple. They trailed for 5 days in order to expire another policy in my possession and increase the premium by 250 euros

Very convenient prices and prompt and fast service.

All simple clear as always.
Thanks and congratulations.

efficient, quick and intuitive site management ... so far absolutely the best I have experienced! Congratulations |

All right. Too bad the phone assistance during the weekend.

better than that you can not ask, never had a problem, too bad that for the second car I bought last month the price was not competitive, we hope that next year I will be able to have the same discounts on the second car

all easy and immediate, renew with two clicks and with paypal ..

The site does not work well, it is not clear and does not allow you to change the policy

Excellent online insurance, I have been a customer for years and have always been satisfied

Policy change for motorcycle replacement, speed and ease in the composition of the estimate, some difficulties in managing the documents sent and clearance to pay the difference. What I do not understand, and it is not explained, for an annual premium that goes from 275 euro to 307 I paid 54 euro, that is, for the practice 22 euro do not seem very few .......

Great support! congratulations .... also very good family discount !!!

Simply the numbers one on insurance for simplicity and speed of online operations for the stipulation of a new policy or the modification of a policy already in place. !! Congratulations

vespa policy.
fast service and definitely cheaper.
good

I am happy at least in the phase of stipulating policies, I have not yet had experience in the event of a claim but I am confident that if one should occur, the procedure will be just as streamlined.

I've been waiting on the phone for 25 minutes to talk to someone

windows open to open an account with other credit cards ... it's scary.

I've been a Genialloyd customer for a few years and I'm really satisfied with all the services provided by the company.

until now I was fully satisfied, it is true that I have not had accidents but all questions have been answered

Cost-effective policy, but software to review. In particular, the window of conventions.

It takes some time but they respond comprehensively to requests for information

Excellent insurance, nothing to say, cheap and meets the customer's needs.
He also had experiences with claims both with reason and with wrong, and everything is ok.

Very simple format, for my security, protection and warranty and also for any (I hope never) damaged, I choose Genialloyd, it has never disappointed me.

Great site! The costs of the various guarantees are very good, considering that Genialloyd means Allianz.
09/2019: I reiterate what has already been said for the policy of the other car.
Online purchasing is simple and straightforward. Hard to go wrong. I haven't tested the claims experience yet, but I hope there are no surprises with Allianz.

Convenient insurance with ample opportunity to customize your insurance coverage (I bought a car insurance) and compared to other competitors I saved about 20-30% with more guarantees.

I am very happy with this insurance company, fair prices, very high ceilings and impeccable assistance. Highly recommended

They sent me a discount code on my birthday, but then the code cannot be used during the renewal phase.

Excellent prices and ease of use of the web application

excellent insurance and very competitive cost of the policy, especially if you ask for an estimate via the app

When I renewed the policy, they offered bank transfer as an option, but then they didn't let you do it and there was no information about it. I had to pay by credit card

After many years of stipulated insurance it always turns out to be among the most convenient. For claims, they have always proved to be correct and fast.

serious company, sometimes a bit pretentious but from my humble point of view the best compromise quality price .. indeed .. quality higher than the price paid ..

Very competitive rates and the online configuration of the policy is really clear and simple. Council

You are incompetent. Giving you a star is too much.

Excellent quality and price excellent telephone service, speed in operations. Ittimo service

All right!
Always okay!

To make a policy replacement for the new car, I was in the middle of two days because there was an inconsistency between the Kw on their database and those on the car booklet. In conclusion I managed to get the new car insurance at 7pm; when the effective date of the policy started at 24. It seems to me that perhaps, when the start is so close and there is at stake the withdrawal of a new car the following day, instead of relying only on emails, it would be the case that Genialloyd raised the phone and call their client whose cell phone they have on the old policy !!

I have been your client for years now and I think I will stay there for quite a while

fast easy economic I recommend this car insurance to everyone!

always throw the phone down, they don't solve the problems, you have to send back the documents 1000 times .. and they change the budget after you've already paid ... bad company and customer service ... rejected in full .. don't trust

Fast, effective and smooth payment method, pity that the discount notice arrived 1 week before the expiry date and the email to be able to use it only the day before.

I only put 4 tiles because when you make the payment with paypal once you have selected the account and clicked on the pay button you return to the genyalloyd site where the successful operation is reported in large and this leads us to believe that the policy is purchased, instead to complete the transaction you still have to click on the lower button "buy policy".

It is the third vehicle that I assure with Genialloyd that I appreciate the customer service. However it is not possible that you cannot have a pre-authorized policy to activate a second after having made the transfer of ownership and have sent the document by email to the insurance company (obviously this applies when you buy a used vehicle). Genialloyd only activates the policy from the next day and this means having to return the next day to retrieve the used vehicle just bought.