I had requested the possibility of reviewing the i...

I had requested the possibility of reviewing the insured value of the fire theft of my car, after 2 weeks, in the middle I had also made a reminder, the practice was still pending pending response from the management and also, by now resigned, I could not even renew the policy, now expiring, because I had the estimate blocked. I had to call for assistance to unblock it and they didn't know how to explain why my request was still pending for 2 weeks. I was disappointed by the incident and for next year I will evaluate other assurances.