Future Eyes Media Review

Booked tvs zest with them, I don't know about their service will update after one or two service

Left my vehicle for service and not received on time, they make a call for delivery and answering in irresponsible way we made a wrong call,,, wrost Services unprofessional behaviour

courteous staff. Great service. You would want to take home a ride instantly after feeling their warm welcome and service. Happy riding.

Good service....and good response for the customers

Worst place to buy a bike. Worst customer support after u would buyed a bike

Takes too much time after order. Before ordering too much touch with customer.

Really had bad experience going here, not worth the money, don't waste your time and money here. Frustrated.

Serviced my bike here recently. Had a great experience with these folks. Keep up the good work!

We took TVs New Classic and the marketing executive whom is attended to me is good, and his approach and communication also good, he completed my all formalities nicely,

Kids are receiving walk-ins. They do not know much and just stay they are not available and need to check in godown

Till payment the service is good. But after that for more than 6months i am chasing them for RC Book.
Giving different explanations every time.
After 4 or 5 months managed to reach the manager for escalation. But no use... ;-(
Without RC book afraid of my bike being stolen or traffic police taking it etc

Nice customer service from Aarasu motors... Completely delighted with service advisor Arun

They won't keep up their commitment I booked TVS Jupiter and paid full cash

After payment they delayed delivery of vehicle and didn't provide me accessories which they promised

Better you can consider some other showroom.

Not much response there and very less knowledge for the sales person

Bought a new Ntorq from arasu showroom, was a very nice customer service, found front shield was with scratches when delivering, informed my grievance to manager, immediately they changed with other one. Thanks. Even though, I suggest for proper quality check before delivering new vehicles.

I am satisfaction from arsu motors in service side...gud response from service adviser arun..i will recommend for my frnds also

No value for customers time, if you want to service the vehicle carry it in some other place because they don't value your time and make you wait for hours on delivery time.

worst product sale by the arasu tvs in porur not response by one in arasu tvs high level and low level it self i ever seen this type of attitude in any show room. GM & service superior have a worst contribution with customer

Very worst., Plz don't choose TVs finance ever, they increased the rate of interest for some customers... I'm one of it
How dare u sale two wheeler under Amma scheme without knowledge
They are not accepting your finance
And u r giving higher rate of interest due to this
Scheme

Very very very worst service Arasu TVS porur
Service persons are not knowledgeable they are not arrested problem and not find out the correct problem then not giving any solution also my new bike very worst condition very very bad service

wow! variety of colors! I thank the manager for getting my favourite color pink. after my hubby's death :( , I sleep with this bike now :)

I have given my Apache 160 for service, but after the service the bike acceleration is increasing automatically when I press the clutch. I have to trun-off my engine while I'm stopping the bike in the signal, otherwise the bike acceleration will raise more than 3000RPM. Worst serice!!!

30 Aug 2018 Update:
As requested, I have shared my contact details through email. (Updated 2 Star from 1 Star for your response)

Iam very happy to purchase vehicle in arasutvs and then sales person Augustin explained very well about vehicle from starting to end of delivery we are fully satisfied.

No importance for customers.. even spares will not be available.. even if it is available, the person will not be there and they'll even tell you to come again later.. pathetic

worst experience with you guys. They are replacing old parts with new vehicle. Don't trust arasu tvs they are cheaters and also money minded.

Given my vehicle for paid service in May month. Billing was generated for General service and oil change. Again given my vehicle for fuel level indicator complaint and decompression lever seizure in June month. Again billing was done for general service and oil change without checking the vehicle service history. Worst part is, the complaint was not attended. When queried about the billing, it was a simple sorry from the service in charge and doesn t seem to be responsible.

They asked me to leave the vehicle for attending the complaint and vehicle was returned back 2 days later with fuel level sender unit and cable renewed. Checked the vehicle and found fuel level gauge again showing false reading. When reported, they told me to leave the vehicle again for checking. A day after I was told the fuel gauge needs replacement and it s not in stock and order is placed for the same. Vehicle was returned to me and person who dropped the vehicle, asked me to sign the customer satisfaction part in the job card.

I really don t understand, though the spare part was replaced, how come it was not tested or supervised?

Only I ve wasted my time and energy, but nothing has changed.

i bought a new bike.executives given home delivery.thanks guys.good job

They asked 1000/- rs for paid general service. But other TVS service centers charge 450/- approx. I had worst experience there. I will not recommend this.

Super show room and sales persons very friendly and vehicle fast delivery

Excellent service. But need single point coordination like Car service scenario

Good to buy a bike here ....But keep it up patience for service

I bought TVs Jupiter in Arasu TVS porur.Thier coordination is good.Mr.Vasu &Noor Mohamed of arasu motors acting fastly & customer friendly. But security/ Watchman near the entrance should behave properly.While delivering the vehicle brief introduction about the vehicle can be given.

Worst service I spoiled my running condition bike to repaired bike by giving service at porur Araus TVS... Not even proper response from them...

Good Sales team.. They delivered bike on Time. thank you to the porur Team!!

Trained Service Technicians And Friendly Staffs And Explaining about Vehicles In a good manner good customer service

Good service,i recommend everyone to visit ARASU SERVICE.

Services is gud from arasu tvs motor..I am happy service advisor arun has given gud explanation..

Excellent service from arasu tvs..thanks to service manager and Arun

showroom maintain was very well.feel very comfortable.

Very very worstuu service... Sales executive also day by day change the word.. disappointment..I do not suggest to anyone...

Very systematic services, my opinion All are professionals and respect every customer as same

With 2 yrs of opening, arasu tvs customer care is good

Good service and Hospitality.. Focused on customer satisfaction especially in the service station. Job card processing and kneen observance of customer complains and queries.. Overall Rating would be better if Billing or payment section Mannerism increase towards the customers.. Management has to focus on that area too as its below the Average rating.

Hi again and again we are facing the worst customer service. Not satisfied at all. The complaint given while giving for service was unattended but payment was received without solving the issue. This is my final time of leaving my bike for service in arasu tvs. I don't want to give any rating. My rating is zero

Never ever go there to service . So unfit technician . Lot of fake bill going on. When ever you found this . Oh ,we are forget . Why should we give our bike to service . If they will forget . Bill section is perfect to clear the money . It is worst then local shop . So my personal experience . Dated 24.07.2018.

Some of the staff much gravience . They behavior is looks like . We are unport . They working as Secretariat officer.

Dear friend never ever spoil your valueablemoney in local shop.

Thanks
Naba Kumar

A bit difficult to see from the road. There is no car park. Else, it's a good showroom.

Purchased TVS scooty Zest 8 months ago. Issues with back tyre even before 1st service. Not attended properly on 1st service. Tail lamp suddenly stopped working after 3 months. Knowing that i have skipped one free service, they are cheating me saying that warranty got expired because of one missed service. They are not ready to replace the tail lamp under warranty.
Definitely won't recommend this to anyone. Please go for any other better dealer for sales or service.

Good place to buy bikes but sometimes you get unsatisfied by their service

Horrible horrible service. So not just horrible service, they call you back and lie saying they are from bangalore and convince u to get back to their service station.
Never have i even heard of anything like this. Please look for some other service center as this one is really bad and not trust worthy at all.

Initially when I visited the show room was not in a mood to buy the TVS Jupiter vehicle. Later sales person explained the details very well and understand the product, how difference is the product from competitors. Result, On 19th oct 19 , I purchased the Jupiter from Arasu TVS. Good team.

Very satisfied by the way the threat and deliver on time.

I booked a bike for my wife last month. I must say we enjoy it every moment. comfortable seat and good finish yaar!

Went to get a spare part for wego....but was told to come back later as they seemed to be very busy it seems... what a Custoner service. Don t ever go to this service center..