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senthil kumar karunanithi

3 years ago

Given my vehicle for paid service in May month. Bi...

Given my vehicle for paid service in May month. Billing was generated for General service and oil change. Again given my vehicle for fuel level indicator complaint and decompression lever seizure in June month. Again billing was done for general service and oil change without checking the vehicle service history. Worst part is, the complaint was not attended. When queried about the billing, it was a simple sorry from the service in charge and doesn t seem to be responsible.

They asked me to leave the vehicle for attending the complaint and vehicle was returned back 2 days later with fuel level sender unit and cable renewed. Checked the vehicle and found fuel level gauge again showing false reading. When reported, they told me to leave the vehicle again for checking. A day after I was told the fuel gauge needs replacement and it s not in stock and order is placed for the same. Vehicle was returned to me and person who dropped the vehicle, asked me to sign the customer satisfaction part in the job card.

I really don t understand, though the spare part was replaced, how come it was not tested or supervised?

Only I ve wasted my time and energy, but nothing has changed.

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