Fry's Electronics

Fry's Electronics Reviews

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3.7
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Came here twice for batteries now in a 2 year span...

Came here twice for batteries now in a 2 year span and there are none to be found. In this day and age where companies are closing up shop, it's amazing that they're still open for business. Don't waste your time at Fry's Sunnyvale, according to the returns person, they are "waiting for new vendors".

I called and got great information on exactly what...

I called and got great information on exactly what I needed to do to fix my problem fast and save money in the process. There's no way I could not leave a review for how much I appreciate it,... Thank you Cal!!
(Sales Department) at the Fry's electronics!

Typical of a Fry's these days, lots of empty displ...

Typical of a Fry's these days, lots of empty display pegs with no stock. Only worth visiting if you can't wait a few days for Amazon or Ebay to deliver and you are lucky and what you want is in stock and not a return with the bogus QC checked sticker.

Definitely one of the nicer Fry's stores. The inve...

Definitely one of the nicer Fry's stores. The inventory is impressive... it's a good place for networking (home networking and low-end pro managed), CCTV, car audio, UPSes, home theater, and small appliances. This store has an impressive selection of "maker" electronics (Arduino and similar). The staff is helpful without being pushy.

Service was iffy, I had to wait around 15 minutes ...

Service was iffy, I had to wait around 15 minutes to get my processor. There was no line or anyone in front of me at the desk... I was also sent here after going to three other frys, all of which did not have any i5-6500's left.

It's like walking into a time capsule - a sad sad ...

It's like walking into a time capsule - a sad sad time capsule. Whole aisles of shelves are bare. Barely a soul there on a Saturday afternoon. If it weren't for the section with the latest game consoles you'd think no one had been in the store since the early 90s.

Drove over an hour to get here from the Pleasant H...

Drove over an hour to get here from the Pleasant Hill store. Was told that they had three of our item in stock. Once we got to the store, all they had was one open box item! Word of advice....be sure you double check and ask to place the item on hold before driving out to another store.

I didn't hate this place. It was just so sad. The ...

I didn't hate this place. It was just so sad. The parking lot use to be very full, now it is an empty ghost car lot. The shelves use to be bringing full of product, now there are very few that are full. Portions of the store are even blocked off. The employees are still very helpfull. I ask "what r we doing to our country? I want to try my shoes on before I buy them, they might hurt my feet!" I like going to the store and seeing the happy faces spending money as opposed to my pkg being delivered elsewhere! Have you been there, where is my pkg?

Fair selection of products (though their selection...

Fair selection of products (though their selection of DVDs is pretty bad--it used to be good at one time), pricing's OK, but have the WORST employees on the face of the earth working there. The WORST, bar none. They don't even bother to hide their contempt for the customers, they handle merchandise so roughly when stocking items, it's not surprising that so many "new" items are damaged once they're brought home, etc. One psychotic maniac Fry's employee damned near ran me off the road just getting into the parking-lot one day. Other Fry's locations are preferable to this place for all these reasons.

Most helpful Fry's in the whole state. The associa...

Most helpful Fry's in the whole state. The associates and management staff handled all my ridiculously tedious requests and went above and beyond to make sure I was taken care of.

Not everyday does someone buy every microSD card on their shelves, or ask them to check every surrounding store. They even setup a perpetual order for me with a locked in price. They rock.

Fry's is the mother of all retail electronics stor...

Fry's is the mother of all retail electronics stores. All the latest models of consumer electronics are all here under one roof, which makes comparison shopping easy. For the hobbyist and DIYer there is a huge selection of specialty tools and kits and all the parts, components, hardware and other necessary to fix, repair or replace just about any electrical gadget. This place really gets my geek juices going.

The store has been around a long time and seems to...

The store has been around a long time and seems to be showing its age a little in terms of upkeep of the building, the effort fort the kinds of displays and arrangements set up for the products, and the general availability of staff to help with selection or checkout, but it is still large enough to have most tech related items you might need. The promo code deals they try to make you sign up for can be pretty attractive, but not all the sales people will be helpful enough to point out which of your items might be on promo; you'll just have to pay attention to the emails if you want in.

The return policy is fairly generous though, so that can be handy for occasions where tech fails on you quickly.

Has pretty much everything I need when looking for...

Has pretty much everything I need when looking for electronics but lacking in photo department. No dslr's on display and doesn't appear to have full frame models of the brands I'm interested in.

Went to buy a TV here that I had found on the Fry'...

Went to buy a TV here that I had found on the Fry's website. Pretty poor experience really. There wasn't any staff who was knowledgeable about the TV's themselves. The prices they quoted were higher than those listed on their own website. When I showed them the website price they agreed to "match" the prices from their own website.
I ended up buying the TV without the Fry's warranty or the randomly expensive cables. That was because the TV was at a great price and not Fry's sales staff!

I wanted to write a quick review here to say my ap...

I wanted to write a quick review here to say my appreciation for the awesome help that Mr. Polin Sok, manager of the Computer Components department, did for re-building my custom system. I had to replace an incompatible motherboard+CPU set that I had purchased and to make up for it he personally spent about two hours with me at the technician's desk to test the replaced parts and make sure everything works right before I leave the store. He also did a great job in giving me good deals to keep me a happy customer. I really loved the service. Thank you.

I'm in the market for a new DSLR/Mirrorless. Stopp...

I'm in the market for a new DSLR/Mirrorless. Stopped by here and was shocked at how empty the shelves are and lack of selection they carry. I remember Fry's used to be the spot to go to for all of your electronic needs, but it seems like things have changed substantially in the past few years.

people work there try to sell you with fixed price...

people work there try to sell you with fixed price as they can get more comissions. i guy works there told me he sold a printer for 300 bucks but it only worth 199. the other day i bought parts for my new desktop and that day they dont have win7 os. they helped me said he would call me as soon they get any. NO CALL FOREVER. another car stereo unit i bought there sucks. spend 120 the other day the price tag drop to 50. recently it drop to 30. i miss our old microcenter. this shop is a joke

Great selection, however, some employees are slow ...

Great selection, however, some employees are slow and unprofessional, take a long time to get a product prepared, didn't follow the rule the if after coupon price still higher than competitors, price match for 110% difference rule. Real disappointment!

Great electronics store. Lots of parking with some...

Great electronics store. Lots of parking with some electric chargers to boot.

Usually pretty fair prices. But depending on the product it can be a fair bit higher than online.

Great return policy, but often those returns make it back to shelves instead of being rma'd. It's always a gamble getting a returned product, but at least the discounts are usually fair.

Stock can be inconsistent though so call ahead if you need something specific.

What has become of this once-great retailer and Si...

What has become of this once-great retailer and Silicon Valley icon is saddening.

I first shopped Fry's Electronics in the late 1980s, when it was a single store in Sunnyvale, and half groceries. It became an amazing place to see and buy the latest technology. As it expanded, its other locations were decorated with fun themes.

Over the decades, it became clear that salespeople were hungry for commissions and customer service got progressively worse, to the point that employees harassed customers to get credit for helping when it wasn't earned or deserved. When I knew what I wanted, I avoided the employees, and increasingly the stores.

The Sunnyvale store is the flagship and now in its third location, a cavernous building that was the former Singer Link flight simulator plant.

Now much of the store is empty and the place looks doomed.

Goodbye Fry's Electronics.

Fry's Electronics

Fry's Electronics

3.7