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K
3 years ago

Was sent to the location by a contractor to pick o...

Was sent to the location by a contractor to pick out material. In the show room sales reps did not even acknowledge I was there. Aimlessly walked around the showroom. Walking past sales reps. Looked like a large selection of product but felt very awkward for lack of better words. Reading the reviews I see this is a problem for them.

K
3 years ago

NEVER order from this company! We have a 2,000 sq ...

NEVER order from this company! We have a 2,000 sq ft patio which we got bricks from US Paverscape to do, 3 bricks sizes, all supposed to be 2 3/8" thick....however the delivered pavers range from 2 3/8" to 2 5/8", meaning a 1/4" lip is found all over our back patio causing people to trip! US Paverscape sent an inspector to our house only to tell us "the bricks we delivered are within industry standards" so they wouldn't do anything to fix this issue they caused. Thanks for nothing but headaches and a terrible product. No referrals or positive recommendations for a company like this.

H
3 years ago

I just received a check in the mail today don t kn...

I just received a check in the mail today don t know what s going on with your address on it from a mr Ivan Marcus I m not going to my bank with it the amount of the check is 4250.00 on the bank of CenterState of Fl.na please let me know what to do with the check I m not going to do anything with it.

C
3 years ago

Friendly, knowledgeable service. COVID safe. Worki...

Friendly, knowledgeable service. COVID safe. Working with some of the areas best contractors for hardscape!
Thanks Angel for helping me problem solve today and being able to get me some spare pavers from the same batch same day!

E
3 years ago

Terrible customer service. They will tell you anyt...

Terrible customer service. They will tell you anything to make the sale. When it comes time to receive material I got the run around on how it's "not ready". This is after my purchase could only be done as "cash only". Seems fishy.

J
3 years ago

If you are looking for an honest and hardworking f...

If you are looking for an honest and hardworking family owned and operated business US Paverscape is for you! My parents have a beautiful driveway, fireplace and summer kitchen all done by US Paverscape. Their craftsmanship and attention to detail is second to none!

J
3 years ago

Sales guy sold me wrong size and color first time....

Sales guy sold me wrong size and color first time. Pavers get to job and one pallet (banded only) open and realize wrin color and wrong size. Talk to boss and for another $275 delivery charge the sat they will get me right ones and pick old ones up. So next day I see the unbranded ones left and go back to sales guy for 90 more stones. I pay cash for new stones and they charge me $200 for stones they did not pick. Up and go back to check in office to pick up and I see once again he has written up thicker pavers. I have already told sales guy I was one and done with his company but now I am really pissed. In total they have now cost me $1,000. Finishing the job today and my client and Team turned out a great Hardscape.

l
3 years ago

Kylee and her staff were amazing. Very friendly, h...

Kylee and her staff were amazing. Very friendly, helpful, and extremely professional! Such prompt service. I would use their services again, if ever needed and would highly recommend them to my family and friends

M
3 years ago

I agree with Gary Miller, I would not recommend th...

I agree with Gary Miller, I would not recommend this company. I have emailed them once , called them twice and my wife called 4 times. No email reply and no returned phone call, they are totally lost for customer service. If there service is like this before the sell, they will not get a chance to service me during and after the sell.

G
3 years ago

I m a General contractor and i have never bought a...

I m a General contractor and i have never bought anything from this place until last week, I bought fire bricks to build a grill for a costumer and they sold me a fire rated mordar that is very expencive, when i got to the job site the mordar was all rocked inside, called to complaint they gave me a very bul$#$%%^&* explanation, so i had to strean the mortar which left me with only half of the bag and clearly wasn t enough so i sent my secretary over the get the materials for me to finish and she stayed there for almost 3 hrsvwaiting for them to clear everything besides they were very rude to her saying that she is not a contractor and have to pay full price with no contractors discount button line looks like they don t understand. Business onwers needs to step up and get better personel for this place.

M
3 years ago

We love our paver driveway, walkway and entryway a...

We love our paver driveway, walkway and entryway and so does everyone else in the neighborhood! We couldn t be happier! Thank you USPAVERSCAPES for your guidance, style suggestions and service!

t
4 years ago

Horrible. No call back twice about when our order ...

Horrible. No call back twice about when our order was in. Went to pick it up and the lied. Order wasnt there. Then went to get 6 more pavers and had to wait 45 to get 6 pavers.Would not recommend.

M
4 years ago

These guys are great to work with. We've been work...

These guys are great to work with. We've been working them for 4 years now and have never had an issue. We've purchased 50,000+ sqft through them and the quality is very consistent. Their pricing is identical with the big guys, Tremron and Old Castle, but their lead time is half and the customer service is SOOO much better than the other manufacturers. We used Tremron once before and I was ready to castrate our sales rep due to the lack of support (no returned calls, lead time, delivery issues, etc.). And they were trying to get us to switch suppliers!!
I've read the other reviews on here and they are very misleading. US Paverscape is a supplier. They do not install. Any issues with the final product will most likely come down to the installer. As long as you hire a good/experienced installer, you will appreciate the end result.
Can't recommend US Paverscape enough!

a
4 years ago

Good Company

Good Company
Nice pavers
Helpful staff

L
4 years ago

Amazing product....exactly like product brochure, ...

Amazing product....exactly like product brochure, vibrant colors throughout the entire pallet of product. Extremely professional and helpful employees at this place of business. Would highly recommend. When my next project comes around I will definitely come back to US Paverscapes.

J
4 years ago

The day we went to US Paverscape and Backyard Livi...

The day we went to US Paverscape and Backyard Living to choose the brick for our outdoor fireplace was so exciting after seeing several friends and neighbors beautiful backyards. They were so professional in helping us choose the beautiful brick and helping to design it. We absolutely love it and when that cool weather comes in Florida especially around the holidays, it gives off the most beautiful ambiance! We went back soon after and choose a Chicago brick paver for our new driveway and then a year later we had an outdoor kitchen designed and installed by them again. We would recommend them to everyone! Thank you US Paverscape!

D
4 years ago

Customer service and product is outstanding. They...

Customer service and product is outstanding. They are very responsive and knowledgeable. This team always goes out of their way - above and beyond - to help customers create an outstanding outdoor living area

C
4 years ago

Cool Pools has been working with US Paverscape and...

Cool Pools has been working with US Paverscape and Kylee for the past 10 years. They are extremely professional, on time, and provide superior products. They are a great company and take pride in providing quality products to their customers.

B
4 years ago

My wife and I have attempted four times in the las...

My wife and I have attempted four times in the last four years to do business. I am very surprised how bothered the front office is when we arrive to buy a product. We have not been able yet to complete a transaction due to the attitude you have to battle. Our projects were completed with other sources.

Today my contractor asked me to go and pick out a product for our pool. When I arrived with my wife, she stated not this place again! I could not remember my contractors company and the front desk would not show my wife and I the sample products we needed to pick from. It is very hard to understand. We made the trip and turned away. Why on earth would you not show my wife the samples when we made the trip?

B
4 years ago

Great selection of paver shapes and colors. Deron...

Great selection of paver shapes and colors. Deron is very knowledgeable and helpful. The outdoor showroom (Backyard Living) is well worth the visit. Amazing what can be done with blocks and pavers!

s
4 years ago

I cannot say enough about this quality company an...

I cannot say enough about this quality company and their beautiful products! US Paverscapes has helped transform our home . We have completed several projects with them over the years and have been 100% satisfied with the quality of craftsmanship and the customer service. Our custom outdoor fireplace is the centerpiece of our home! Looking forward to our next project!!!!

E
4 years ago

Excellent local business on the Treasure Coast! Bo...

Excellent local business on the Treasure Coast! Both my driveway and patio were manufactured by them and I get tons of compliments from friends and neighbors. My patio is now the perfect place to entertain!

G
4 years ago

I would never use this company again. Their produ...

I would never use this company again. Their product is OK but their customer service is nonexistent. They're OK until they get your money and then they want nothing to do with you.
I email, faxed and called their sales person three times and never heard from her until I emaided the president of the company.
I needed help getting a building permit from the county and they told me they wouldn't help with any info the county was requesting.
They were rude, unpleasant and unavailable. Be very careful if you choose them.

W
4 years ago

I highly recommend US PAVERSCAPE! They have a beau...

I highly recommend US PAVERSCAPE! They have a beautiful showroom with various layouts and designs for the outside living area of your dreams. Their knowledgeable staff will help guide you through the process of creating a space you can enjoy for years to come.Thank you US PAVERSCAPE your products depict true Florida living at it's best!

B
4 years ago

We absolutely love our pavers on our back patio, o...

We absolutely love our pavers on our back patio, our front porch and driveway. Thanks to all of US Paverscape's staff, with they're knowledge, patience(God knows we liked all their products, it was hard to choose) and efficiency, we look forward to our future outdoor kitchen as well. We would recommend your company to our family and friends without hesitation.

T
4 years ago

Thank you to Emily and the entire crew at U.S. Pav...

Thank you to Emily and the entire crew at U.S. Paverscape for continuing to deliver amazing products and service . Emily is extremely knowledgeable, friendly and ensures that you receive nothing but the best!

D
4 years ago

Do not use this company. We ordered a 1000 sq foot...

Do not use this company. We ordered a 1000 sq foot patio from a third party installer. They gave us US Paverscapes marketing sheet to choose our pavers from. We chose a color called Mirasol that had a distinctly red hue on their marketing sheet. US Paverscape dropped off the pavers a few weeks later when we were not at home. We did not sign for or accept the delivery. The Mirasol pavers they delived were a gold color (see photo in comments for comparison). When we called them to get it corrected we were told that they delivered what we ordered and that they would not exchange them. When I said we ordered red pavers not gold I was told that Mirasol does not have red in it. When I replied that in your marketing brochure Mirasol is red I was told that was subjective. Our installer couldn t believe their response and agreed with us that the color was not even remotely the same as advertised. Fortunately for us our installer took the hit on it and got us pavers that we were happy with from a different company. US Paverscapes customer service after the sale is truly horrible. Do not support them with your business.