What can I add to this review that hasn't been said 188 times. Wow he clearly has helped a lot of people. All of its true. Jeremy is a really great guy that cares. Thank you for your help and expertise.
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I am a first time home buyer and I was extremely nervous about taking this huge step! I had looked over tons of reviews and applied with quicken loans which was a joke because they said we would qualify for an amount that would not even allow me to purchase a home I would like. Fast forward I applied with Fairway and Jeremy reached out to us immediately. Jeremy was nothing short of amazing. Jeremy and his team made everything so easy and with working full-time most conversations were via email. He would even send updates as late as 11PM (via email) which truly shows he cares and is passionate about what he does. You will truly love Jeremy and his team!
Jeremy and his team were amazing through this entire process! Even as a first time homebuyer, I felt very supported and informed by their team, and Jeremy was there to answer any and all questions no matter when they came up. He s super reliable and I d recommend Fairway to anyone. Thank you Fairway!
Great service and open communication. Jeremy made sure each step of the process was clearly understood and what was going to happen next. Highly recommend his services.
Jeremy was great to work with. He understood my situation with busy schedule and made the process easy. There were some hiccups due to title company not doing their part well. Jeremy fought with them which greatly reduced my stress. It was a short timeline to close the deal and Jeremy made it happen. Thank you Jeremy!
Jeremy and his team made sure that the home mortgage loan process - from pre-approval, to loan approval, to close - all went smoothly, adhered to the required timeline / deadlines, and was completely no-stress, no-hassle for me. They were friendly, accommodating, understanding, professional, efficient, diligent, and communicative throughout the entire process. I would not hesitate to recommend Pinnacle Capital Mortgage to anyone seeking the best mortgage loan experience possible.
Jeremy at Pinnacle and his team worked professionally and efficiently throughout our entire mortgage process. He listened, understood our needs, and worked hard to create a solution.
I utilized Jeremy in April of this year to refinance my home under Harp 2.0. Jeremy was amazing! He was very efficient, very effective, and communicated often. I felt very comfortable and informed through the entire process. I would recommend his services to anyone!!!! He did a fantastic job and I will utilize him again!
Jeremy & his team are fantastic! They surpassed all of our expectations during our mortgage process. We would highly recommend them to anyone buying a home.
Effective communication and attention to detail throughout the entire process, made sure my loan was ready and that there were no issues with closing on my home. Will always use this great team for any home financing needs in the future.
Zac White is a PHENOMENAL human. I found him through a google search and never thought I would hit the jackpot with the first lender I spoke with. In the past the worst lender are the ones that don't answer or respond to you calls/texts. Zac goes above and beyond to keep you in the loop and keep the communication going. If you work with Zac and Martin ...you will have the dream team...you just have to make sure you find yourself the right realtor. Zac, thank you again.
Jeremy was simply amazing from our very first meeting all the way up to me realizing my dream of purchasing my first place! No matter what time or day I contacted him with questions, he responded immediately and made sure I was informed throughout the entire process. He is great at what he does and I was so lucky to be able to work with him :). He made this such a pleasant experience!
I have had a lot of bad experiences with mortgage companies. Many over promise and under deliver, miss closing dates, make you jump through hoops to get them last minute documents/information and are outright difficult to get straight answers from. I've found that once you are too deep in to turn back they stop returning calls, text or emails especially in the final hours. My experience with Jeremey Schachter and his team at Pinnacle Capital Mortgage was the exact opposite. They were all fantasic! I'd send an email and before I could move to my next task there was a response, even after hours and on weekends. The loan was processed so quickly and sat there waiting for the closing. Truly first class customer service. There are a lot of things to worry about when buying a home. If you don't want your mortgage to be one of them give them a try. I couldn't be more pleased. Thank you Jeremy, Tyler and Sharon!
Great service! The team at Fairway was always available for questions and to walk us through all the paperwork. It was nice to have a notary come to the house for the final signing. It was easy and smooth! Thanks Fairway!!
I could not ask for better service. Jeremy made getting my loan so easy and convenient. I can't say enough good things about my experience and would highly recommend using them.
Jeremy and his entire staff made my experience with them go so smooth it was amazing. He and his staff are amazing, they are great to work with and I would recommend them to anyone!
Jeremy and his team are one of the best mortgage loan teams I've had the pleasure of working with. They make the process so simple, and they are always available to answer all questions. You never get the feeling that you are bothering them. Everyone I've referred to them raves about them and their service.
We had an exceptional experience working with Zac White and team at Fairway Mortgage. I had done extensive research looking to find a mortgage lender in the Phoenix area as we were living in Seattle purchasing a second home in AZ. The reviews were very positive for this specific Fairway branch, so I reached out to Zac. Ironically, our realtor in Phoenix provided us two lender recommendation, one of them being Zac at Fairway. She was not aware I had just contacted him the day before. This further assured us we made a good choice in selecting Fairway.
Throughout the process, Zac and his team were professional, knowledgeable, informative, and very responsive in their communication. Several times I reached out late in the evening or early on a weekend morning with questions, not expecting a response until the following day, and Zac responded within minutes every time.
What I most appreciated was Zach's sharing of information. Throughout the process, he offered options and insights for consideration in our decision-making that I feel helped ensure we were best-positioned to achieve our objectives. He was also very informative in terms of next steps, thus, eliminating any surprises in the process. Zac's approach not only ensues the process is smooth and completed on time, but it also builds trust which my wife and I value.
Overall, working with Zac and his team was a very positive experience and I genuinely recommend considering them for your mortgage needs.
There is no doubt that purchasing a home can be challenging. Fortunately we had Jeremy and the staff at Pinnacle Capital Mortgage handling our mortgage needs. From day one we received seamless efficient and professional care. If you are here looking for confirmation on whether to consider Jeremy and his team, don't think twice,You will be in good hands! A sincere thank you to Jeremy and the staff at Pinnacle Capital.
You need to speak with Jeremy Schachter for all things mortgage related. He has the knowledge and experience to make clients feel comfortable throughout the process. What sets him apart though, is his commitment to his clients and his enthusiasm for what he does. You will not get a better rate or customer service anywhere else, so go talk to Jeremy! I highly recommend him to my friends, family, and clients.
This was my first home purchase. I could not have had a better experience. Jeremy guided me throughout the entire process and was straight-forward from the get-go. He analyzed my finances and told me exactly what I qualified for, no run-around or guessing games. I went out to look at homes the next day with the utmost confidence. I submitted an offer with a 30-day close, not considering that Veterans' day and Thanksgiving would probably not make it possible. In light of this, Jeremy helped me get all my ducks in a row and we were able to close on time! Being in the real estate industry myself in past years, I can attest that very few funding transactions are as smooth as mine. Jeremy's professionalism and attentive character merit my highest recommendation. Just to give you an idea, he took my call to answer my questions in the middle of his brother's wedding. If that's not quality responsiveness, I don't know what is. I would get a response from him via voice, text, or e-mail in a matter of minutes. Thank you Jeremy for this great experience.
Jeremy and his team were excellent! They exceeded all my expectations. They were on top of everything while keeping in constant communication. They were so efficient and fast, we had to wait for the buyers, if not we d of had an early close date. Highly recommend Jeremy Schachter.
Jeremy and Pinnacle Capital Mortgage were recommended by our real-estate agent and I m glad that he did. My husband and I did our first refinance on our home and Jeremy was responsiveness, patient and the videos they provided made it easy and entertaining to follow along with the process. All within the Pinnacle team were quick to respond and you can tell their interoffice communication is impeccable because it seemed that no matter who we spoke to, everyone knew our file and which stage we were in. We never felt like just another customer, great job and we plan on using Jeremy and Pinnacle for our future home purchases.
Excellent experience with Pinnacle Capital. Jeremy was great throughout the entire process! Never had to wait for a call back or a response to an email. Highly recommended!
Thanks to Jeremy Schachter with Pinnacle Capital Mortgage for helping us secure our new home. Jeremy was professional, knowledgeable, and highly responsive to our questions and concerns. He truly went the extra mile in walking us through the process. We appreciate his excellent service.
Absolutely amazing. That's how I describe my experience with Jeremy and his team. The whole mortgage buying process was flawless and seamless. No bumps or hiccups. Jeremy kept me informed at every step. He even had the loan ready to close 2 1/2 weeks ahead of schedule! Jeremy provides a fantastic customer experience. Call him to find out just how easy the mortgage process can be with the right team at your side!
Jeremy Schacter and the team at Pinnacle Capital are hands down the best mortgage I've worked with. I value their efficiency, use of technology in the right ways, over communication, professionalism and their nice people too.
I wholeheartedly endorse and would gladly use Pinnacle Capital again for a purchase or refinance - they have their act together and will get the job done right, on schedule and no unexpected surprises.
Every milestone, deadline, schedule and fee which Jeremy quoted came in as described. We had a chance to close early and Jeremy was responsive to facilitate moving things in to close three days ahead of the original plan.
Great job Jeremy and Sharon - you were wonderful to work with, hope to have the opportunity to work with you again.
Outstanding! I've had the opportunity to work with Jeremy and his team of professionals, their attention to detail and work ethic are definitely A1. I'd recommend Pinnacle to anyone, especially in a hot market like phx. Thank you for the amazing work you do, SCHALOM!
Jeremy and Sharon at Pinnacle Capital were amazing to work with. The process was smooth, better than I had expected. If they needed something from us they let us know right away and responded quickly to the questions that we asked. I know that our Realtor was also very impressed with the processes at Pinnacle.
Jeremy and his assistant were always very prompt and courteous. I weighed several options and Pinnacle was by far the best in terms of availability and service.
For the second time Jeremy and his team at Pinnacle Capital mortgage were absolutely amazing!!! They are so on top of their game and so efficient that we actually closed in less than two and a half weeks, unbelievable!!! I would only trust Jeremy and his team with my mortgage and I would recommend him to anyone looking to buy a home. Thank you Jeremy and everyone at your office!!!
After 2 planned purchases fell apart due to one crazy seller and another irrational one we finally closed on our home in early April. Jeremy spent as much time as I needed him to explaining exactly how everything worked so we knew exactly what to expect...and he made sure every dime of the 3% seller's contribution to closing costs was used. He and his team were consistently responsive and removed any and all obstacles that arose. We have no hesitation in recommending JS and his team.
I had a excellent experience with Pinnacle Capital Mortgage and Jeremy & team. I was walked all the way through the process and all of my questions were answered in a timely manner. I also enjoyed the videos that were included to tell me the next steps and what was needed. Thank you Jeremy.
I wanted to take a moment to rate my experience with Pinnacle Mortgage. I recently sold my current condo and bought a new townhouse. From the moment I started working with Jeremy and his team, I was beyond impressed. They were incredibly responsive, informative, offered great tips and insights and always made sure I felt supported. I had tons of questions that often came at random times and they were always available by phone and/or email when I needed them. They took a genuine interest in me and my new home, even asking for more pictures, plans I had for renovations and more. It was more like working with a friend than a business. Just wanted to say great job!
I worked with Jeremy and his team over a year before purchasing my home. It started with a review of my credit and from there recommendations were given on how to improve. Fast forward about a year, working with his amazing team I'm finally in my new home!
Thinking it will take you years to get into a home? Don't be so sure. Call Pinnacle and stick with them. I'll be using them on my next purchase for sure!
This was my second time using Jeremy and his team for financing. Jeremy is a great communicator and responds timely to all communications. Very detailed orientated and goes the extra mile to ensure the process is smooth, informative and on-time! You can't find a better lender than Jeremy and his remarkable team. Highly recommend!
Working with Pinnacle Capital Mortgage was a wonderful experience!!! The loan process is very stressful and working with Jeremy and his team made the process the least of our worries. We were informed throughout the process through phone calls, emails, and videos. Jeremy over communicated and anticipated our needs so that he could answer questions and keep us in the loop. Although Jeremy has many, many clients he acted like we were his only clients and attentive to our every need, even closing and funding the loan early!!! This is our third home purchase and the best experience by far!
From beginning to end, Jeremy is the consummate professional. He is a man of his word, with a level of commitment that is difficult to find today. His communication is impeccable, and he delivers above and beyond. He makes the process completely stress free!
I was putting my toes in the water to buy a house. I interviewed numerous mortgage brokers and I decided to go with Jeremy Schachter for the following reasons.
1. He was the only one to break down the details of what I was qualified for and what interest rate I would get. (p.s. he had the best interest rate out of everyone I interviewed.) 2. He did a thorough job of explaining to me all of the steps involved in buying a home and getting me prepared of what to do and not do in the process. 3. After I interviewed him, he sent me a personalized video message. And he continued to send these personalized video messages through every stage of the process. 4. His team stayed on top on all of the paperwork and made my job easy. I have a very demanding job and I could not have made it through this process without the support of Jeremy and his team. He will be the only mortgage broker I work with in the future if I ever decide to leave my dream home.
Out of all of the horror stories I have heard out there in buying a home, I feel like I have lucked out in finding one of those rare gems who knows how to take care of his customers. If you pick Jeremy, he goes above and beyond to make sure you know what you need to do to be in the best position for an approval and he keeps you updated every step of the way. What more could you ask.
Jeremy and his staff are great! They made the process easy and stress free. Someone is always available to answer questions or explain the process. I have worked with other companies in the past and they were terrible. I will recommend you to everyone I know! Thank you thank you!
Jeremy and his team were amazing. Very trustworthy, helpful, and knowledgeable. Jeremy truly cares about his clients and their success, and goes above and beyond our highest expectation. He looked down every avenue he could think of to help my husband and I purchase our dream home after initially having a hiccup with the type of loan accepted, and Jeremy was able to make our dreams come true by finding us the right loan. I highly recommend Jeremy!!
I recently relocated to Phoenix from south Florida and was fortunate to engage the services of Jeremy and his team. He is extraordinarily attentive and guided me through the process of financing a home in Arizona. He is professional, attentive and patient. He always returned calls immediately and addresses all concerns with courtesy and empathy.
I also want to acknowledge Martin Cordova, Fairway s Branch processor. Like Jeremy, Martin is a true professional who kept in contact with me throughout the process. He is a great asset to the organization.
I highly recommend Jeremy, Martin and Fairway to anyone who needs to purchase or refinance a loan!
When I finally found myself in the market for a house, I knew I was immediately going to call Jeremy at Pinnacle Capital. I had met him a few years ago and seen only good things about his business ethic. We were so happy we didn't waste a moment calling him. We weren't even sure we were "in the market" until he told us where we stood.
The process was so swift and easy. We closed a week earlier than planned, per our request! Jeremy was always easy to reach, every step of the way, for any and all questions. I wouldn't hesitate to send my closest loved ones to him!
We were so frustrated with the process of trying to modify our loan. We bought our home and closed THE WEEK that the housing market crashed. We were instantly upside down and stuck with the only loan that we could get - an interest-only loan at 7.625%. OUCH. We tried working with the banks to modify but were pushed into endless circles chasing paperwork for over a YEAR.
We luckily have a couple friends that are realtors and asked for their help and they didn't hesitate to send us to Jeremy at Pinnacle Capital. He was able to answer all our questions and we felt so comfortable working with him because he truly understood how we as consumers felt being tossed around in the system. He mentioned that the new HARP2 guidelines would allow us to refinance our loan at a lower rate and got to work right away.
During the process Jeremy would call at least weekly to give a status update and expectations for the next steps. Due to some complex issues with our particular home it took a little longer than normal, but Jeremy stayed diligent and really took ownership of pushing this through for us. We now have a conventional mortgage at a much lower rate saving us over $600/month.
We really appreciate an honest and caring business in the community. Pinnacle made us feel like we were the only clients. It was a really great experience.
UPDATE - Fast forward to 2015 and Jeremy Schachter @ Pinnacle has worked another miracle! We just finished our last renovation and were finally ready to refinance the house and see where we stood with our equity. Jeremy jumped into action and had the house appraised and us pre-approved for an AMAZING refi rate immediately. We ended up refinancing to a fixed, 15-year loan in less than 3 weeks. This process was so easy! We couldn't be happier!
Zac, Tyler and the team are phenomenal! Moving to Phoenix from Chicago there are so many idiosyncrasies with buying a home here that we were not aware of. Zac is so knowledgeable and responsive he made the arduous process of buying a home so much better. I would highly recommend Zac and his team to anyone - there are so many businesses in the Valley that seem satisfied with giving just enough customer service - Zac and his team go above and beyond ... and for us that meant the world.
My husband and I were well taken care of by Jeremy, Tyler and Sharon at Pinnacle Title Company. They were all nice to us and very professional. The entire process ran smoothly and we were both well satisfied. Thank you from the two of us!!! Gary and Carol....
Working with Pinnacle and especially Jeremy S. has been a well worth it experience. Jeremy & Sharon are very attentive and take the necessary steps to ensure a process that is the best it can possibly be. Jeremy was able to secure us a mortgage better than expected and kept us in the loop the entire time. He was also helpful with recommending other service professionals that are as highly experienced as himself. If you are looking for a great mortgage broker and an experience that will surpass your expectations, look no further because Jeremy is the man.
Jeremy Schachter and his team are incomparable when it comes to service, knowledge and efficiency. I've had the pleasure of working with Jeremy for many years now and he always delivers--not only does he deliver, he does it AHEAD of schedule! No waiting for loan docs, or last minute stresses in the transaction, no repetitive requests for documentation, Jeremy and his team are highly organized and motivated. I love working with Jeremy and the team at Pinnacle Capital!
I just closed on my new home FSBO in the Melrose neighborhood. Jeremy was my broker. The entire company (but especially Jeremy) was amazing to work with. They were all over ever small detail. Jeremy even answered emails from Greece to ensure my loan went through. I highly recommend this company to EVERYONE!
I worked with Zac on my mortgage. He was very professional and was always there to answer all of my questions. I was a first time home buyer so I had no idea what I was doing. Zac helped me through the process and still helps me today with any questions that come up. I was very satisfied with the entire experience. I have recommended Zac to my friends and family and will continue to do so. Thank you Zac!!
Huge KUDOS to Ritchie Silva and Martin Cordova for the amazing partnership securing and finalizing my mortgage. Managing a cross county move is stressful enough - Ritchie made the mortgage process simple and kept me informed along the way. Highly recommend him and his team!
My wife and I were more than satisfied with the service that Jeremy provided. He was always knowledgeable about the questions we had and never made us feel rushed when we were communicating. Jeremy and Sharon were extremely prompt when the ball was in their court and we closed earlier than expected. They clearly take pride in their work and I wouldn't hesitate to recommend their services to family and friends.
Having Jeremy Schachter as our lender was the best experience my husband and I could have asked for. This is the second time we purchased a home, and the process with Jeremy far exceeded our initial home buying. Why?
- Jeremy is detailed and a clear communicator. He let us know what stage we were at every step of the way, and made sure to email as well as follow up by text. - He is patient and kind, always willing to answer any of our questions. His team was also constantly available to us. - This was not transactional, he took the time to understand us as people and celebrate the closing of the home with us. He was truly on our side the whole time.
I cannot recommend Jeremy highly enough; he is the best of the best! We also closed in under 30 days, if that doesn't speak volumes about his talent and efficiency I don't know what does :)
Jeremy and his team are exceptional to work with. They are organized, thorough, and never leave questions unanswered. This is a five star company! My husband and I just completed our home loan with Jeremy. I have worked with him previously on a home loan and refinance. Just as before, I could not be more thrilled with our experience. We had a few bumps in the buying process, but they were all non-issues for Jeremy and his team. They were even able to meet an early close date for us! We received constant status and were always at ease. It was a true pleasure working with Jeremy again!
JUST A SUPER GROUP OF PEOPLE TO DO BUSINESS WITH. I WAS OVERWHELMED WITH THEIR WARM CARING APPROACH EVERY TIME I CALLED. THIS GROUP OF FOLKS GENUINELY CARE ABOUT THEIR CLIENTS. I FELT COMPLETELY CONFIDENT IN THEIR SERVICES...
We really loved working with Jeremy and his team of processors! Since 2008, buying a house has gotten more and more difficult, but they worked hard to make sure we got it done on time and with as little headache as possible. Whenever they could, they took care of getting our materials together for us or letting us know exactly HOW to get and submit what we needed. They are VERY computer-friendly, so things were able to be scanned, emailed or even texted quickly.
We would not recommend a lot of the people we worked with throughout the process, but Pinnacle Capital, specifically Jeremy and his team get our 5 stars easily!
Jeremy was excellent to work with. He was able to answer any questions I had. The videos he sent that detailed the next steps in our process was very informative.
We worked with Zac White and he was outstanding. We originally put our information into one of those mortgage aggregate sites hoping to get a great rate but instead all we got was around 20 phone calls a day, every day, for weeks. Luckily we got turned on to Pinnacle Capital by a family member and we got a great rate as well as unmatched service thereafter. Zac was very thorough answering all the questions we had and whenever we needed to get a hold of him he responded within the hour! That's a level of service we didn't expect after getting the run around from 2 other mortgage companies.
We'll be recommending Zac and Pinnacle Capital to all of our friends who need a mortgage. Thanks again, Zac!
I am very happy with the service and professionalism that I received from Pinnacle Capital Mortgage. As a first time buyer, I really didn't know what to expect, but Jeremy and his team were very patient and extremely easy to work with. It really was easier that going to a dentist!
I contacted Jeremy online and quickly got my out state application going for my Maricopa province community loan He was clear with timeframe expectations and we did everything by mail including closing! We had a quick pre approval and closed in 30 days! Great service!
We loved working with Jeremy at Pinnacle. He was able to get us an incredible rate and in a very short period of time. He went out of his way to make sure that we knew where in the process we were and what was the next step. I would definitely work with Pinnacle, and Jeremy again.
Jeremy Schachter and his team are always on their game. They are attentive and their attention to detail is over and above their competition. It is always a pleasure to work with them and refer them to my friends.
Jeremy and his team at Fairway Mortgage have been an absolute pleasure to work with in obtaining our mortgage and purchasing our condo. From the beginning they made the process clear and easy. Of course there are a lot of documents that must be reviewed to obtain a mortgage anywhere to satisfy underwriter review, but having a team that is pleasant to work with, on your side and understanding of your unique circumstance make it so much easier. We highly recommend this team of professionals if you are buying a home.
Jeremy is AMAZING! Clear and fast communication any day of the week. He had all the paperwork lined up for a very fast, stress-free and smooth close. If you want a lender with zero issues, who know what they re doing and can make things happen fast, he is your man! I wouldn t go with anyone else now having experienced the high level of service he provided. Thank you Jeremy!
The process of buying a house is very stressful but if you have good guidance than everything gets easier. Jermey and his team was outstanding. They will answer all your questions and concerns. We were highly satisfied with the service. Highly recommend
Jeremy and his team were great to work with on our home purchase. We shopped around and came back to his team because of the rates and responsiveness that they had.
It was a pleasure working with Jermey and his team on our new home purchase. They answered all the questions that we needed and helped us understand everything. All the transaction went smoothly and quick. I can't wait to do more business with them in the future.
Thanks again you guys for all the hard work you guys did!
Our experience with Fairway Independent Mortgage was beyond our expectations. Zac White and his team were helpful, considerate, and patient. They took the time to answer all of our questions and concerns without hesitation. I highly recommend them.
Jeremy was amazing from start to finish. Being a first time home buyer I had a million questions and concerns and Jeremy took care of every one. We even hit a couple a snags during the closing process and Jeremy went above and beyond and helped me through it. Any recommendation is going to go to this guy and I hope that we can continue to do business in the future. He's the best.
I was in the process of purchasing my new home when the Covid 19 pandemic hit. The process was a little more complicated but Jeremy and his team kept my informed of every detail throughout the entire process. I would definitely recommend Fairway Independent Mortgage to my friends and family! Thank you Jeremy!
If you are looking for a place with good sound advice Jeremy Schachter is your man. Planning on buying a home is sometimes more important that taking the plunge and doing it based on need alone. When there is an opportunity to decrease monthly payments substantially just by waiting, Jeremy will tell you instead of making the deal. This is the kind of person who will always get my business for years to come and the type of ethics that are not found easy in a booming industry. Very impressed.
We were very pleased in our experience with Jeremy and his team! They were helpful and supportive every step of the way! Fairway made a stressful process more enjoyable and they were easy to work with! I would highly recommend them.
Fairway was awesome. Their lender brad was truly amazing no b/s answered every call every text, no matter what time or day of the week Got me the best interest rate possible. I m telling you if your in state or out of state like my family you want to call and get brad as your broker/lender. I will be referring all friends and family his way. I am so thankful for hardworking honest people like brad. Thank you again you really made my family happy!!!!
Jeremy is an excellent Mortgage Banker. I have been a real estate agent for 10 years and gone through many bankers, Jeremy is at the top of my "must use" list. His customer service is excellent and his knowledge is top notch.